Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18404
Unresolved
14322
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 501

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
prashant onkar
from Mumbai, Maharashtra
Report
Copy

fastag

Address:175 Bajaj Nagar, Nagpur, Maharashtra, 440010

I have purchased hdfc fastag in march2019 along with new maruti car.
they have added rs 200 in tha account.
same was exhausted now.
am not trying to recharge hdfc fastag by submitting my information on hdfc website.
after filling ID, Wallet, Car number etc the portal says no record found.
i visited the hdfc bank branch. they have given me the toll free number.
tried to contact 100 times on toll free...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashantnegi1984
from Pithoragarh, Uttarakhand
Report
Copy

fastag not received

I have applied hdfc fastag through online and made the necessary payment on 14/12/2019. The reference number of the application is hfr01089936 and i got the message that the fastag will be delivered within seven days and its been more than 10 days, till now no update. After repeated calls on the helpline number, finally got the representative but they also don't have any information. I am requesting the hdfc bank team to resolve this matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramkatiyar
from Raebareli, Uttar Pradesh
Report
Copy

hdfc bank fastag application reference number hfr01166839

Address:a-49 indra nagar raebareli, 229010

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01166839 aplication date 17.12.2019. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
captsambhav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not delivered

Address:Ghaziabad, Uttar Pradesh, 201001

Hello hdfc fastag team,

I applied for fastag on 7th dec 2019 through net banking and paid the amount as well.

A week later i got a sms stating my fastag has been approved and would be delivered soon.

Now its almost 20 days and i still haven't received it.

The calls and emails go answered, what's the point of providing email id and phone number if you don't reply.

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivacastings
from Delhi, Delhi
Report
Copy

fastag not working

Address:Fatehgarh Sahib, Punjab, 147301

I have hdfc fastag on my innova car pb23x9904 but its not working for last 5 months. I m trying customer care number but no one is picking the call. Its very unfortunate to see the service of hdfc. Never expected this from such a reputed bank. I have already deposited fees for replacement but no action has been taken.
My customer id is[protected]
Wallet id is [protected] & reg. Mobile no. Is[protected]. Now once again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gvnair
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tag not received

Address:A.G.marketing Co 130/8 Ramiah Complex 100ft Road Jalahalli Cross Bangalore 560057, 560057

My name is g v nair i had given my current a/c id for recharge but i recharged using my savings bank debit card to recharge the fas tag on[protected] for my two cars on 18th dec 2019 i receieved a emaill on my company's email all the details about recharge like customer id and wallet id and balance details but and when i login to fastag a/c i found my debit card name is mentioned and company email is mentioned and no address is mentioned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit.1531
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late fees and finance charges.

Address:273005

I am hdfc bank customer around 2-3 years. I use credit card for some shopping from amazon. And paid the amount timely to bank. After 2-3 months i get calls from bank that pay the amount. I don't know how the amount r remaining. I call the customer care for information but the phone is unreachable or disconnected everytime. So i go to bank for details then i get that some late fees and finance charges with gst r being charged on me for 4 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinayak Birari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not traceable

Address:SEC 14, vashi, 400703

Hi team,

I have received the confirmation that my fast tag has been issued. However i still didn't receive the fast tag itself.

When i called the hdfc fasttag customer care, they were not able to trace my application with hfr number (Hfr[protected] nor with vehicle number (Mh* 4*) not customer id nor with wallet id. (Mentioned in the email trail)

Still he (Deep) said wait untill end of this week....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit.1531
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late fees and finance charges

Address:273005

I am hdfc bank customer around 2-3 years. I use credit card for some shopping from amazon. And paid the amount timely to bank. After 2-3 months i get calls from bank that pay the amount. I don't know how the amount r remaining. I call the customer care for information but the phone is unreachable or disconnected everytime. So i go to bank for details then i get that some late fees and finance charges with gst r being charged on me for 4 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramit bajaj
from New Delhi, Delhi
Report
Copy

wrong debit from fastag

I uses hdfc bank fastag, customer id - [protected]. I've travelled from delhi to chandigarh on 15-12-19 and returned on the same day but at ghronda (Karnal), haryana toll plaza [ plaza code-154001, concessionaire-soma isolux nh one tollway pvt. Ltd. ] they deducted the wrong amount as i've returned on same day they should have deducted rs.60/- but they deducted rs.125/- instead. Same happened on 22-12-19. I've attached a copy of transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SOBAN SINGH RANA
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag not received & no update on delivery of fastag

Address:VILLAGE- NATHUPUR PADLI, PO- LAMACHAUR, HALDWANI, DISTRICT- NAINITAL, UTTARAKHAND, Nainital, Uttarakhand, 263139

Dear sir/madam,

I have applied for hdfc fastag sticker on 29th - nov-19, customer id is[protected] and wallet id is [protected]. Please find attached receipt for your reference.

Upon calling the toll free number it is always engaged. Also, till now not received any fastag status intimation or tracking id or docket number from hdfc bank.

Still i have not received the fastag sticker.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anushka pathak
from Udaipur, Rajasthan
Report
Copy

fastag amount deducted twice but not loaded in fastag

Address:Gurgaon, Haryana, 122018

The amount of 700 got deducted fromy bank account on 25th Dec'19 but the amount is not loaded into fastag. I talked to hdfc fastag/hdfv bank customer care both are passing the request to each other only and not doing anything for my request.
So, Please let me know by when I will get the return of the same.

Ref No
Rs 500.00 debited from a/c **7870 on 25-12-19 to VPA netc.[protected]@hdfcbank(UPI Ref No[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurdeep Kumar
from Bholath, Punjab
Report
Copy

fastag issue

Address:G.T. Road Amritsar, Amritsar, Punjab, 143001

I got hdfc fast tag when i purchase new car & now i want to recharge the same but when i go for registration or reset my password system always says no records found customer care number always busy or unattended and no body caring harrasment of customers, how to resolve the issue.
My customer id is:[protected]
My wallet i'd is:[protected]
Regards
Gurdeep gauatm
Mobile no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Palanisamy046
from Jolarpet, Tamil Nadu
Report
Copy

cancellation of membership.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8246 on date:[protected]. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 9614235
Name :- palanisamy v
Credit card number ending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sajithtcser
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:208 SONA TOWERS OUTER RING ROAD, OPP TO LUMBINI GARDEN VEERENAPALYA, HEBBAL BANGALORE NORTH BANGALORE, 560100

My hdfc fastag application number is hfr304619 dated 30/10/2019 (Attached is the reference number screenshot)

After i received this, i have not received any welcome mailer or fastag through post, when contacted one of the hdfc branches here, they too are not clear on this.

So kindly help me in my following queries.
How can i get my welcome mailer which specifies the wallet idor fastag?
How can i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tati Ravi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Hi team,
This is complaint about fastag. I applied for teh fastag via hdfc online portal and paid teh amount of 600 via my credit card. This transaction was carried out on 12th nov 2019 and till to date the fastag was not delivered to my registered id. I tried reaching close to 100 times the fastag customer care number but could not get through. I escalated in hdfc bank regarding this and they always tell that they are looking through...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priy Ranjan
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:Allahabad, Uttar Pradesh, 211012

Sir,
I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Fastag application reference number - hfr467823br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil Bangal
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag

Address:Belapur Road Dattanagar, 413710

I have applied hdfc fastag through online & made payment of 500rs. My fastag has been issued successfully. My customer id is[protected] and wallet id is [protected]. But fastag is not received at my address.
There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.
Please update on the status....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc customer complaints

Address:Pune, Pune, Maharashtra, 412207

I have ordered fastag 15 days ago but i have not received the fastag so far. Customer care no is either busy or not working, actually its a dummy one.
No is giving any update, can anyone please look into it?
Ref no: hbl=[protected]
Trn id: hfr01042133
I am having a long relationship with hdfc bank but after this i am somehow started hating hdfc bank due to pathetic services.
I am thinking of closing all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir Singh Parmar
from Jhansi, Uttar Pradesh
Report
Copy

I have applied for hdfc fast tag but there is no customer care number available

Address:208022

I have applied for HDFC Fast tag on 18th November but there is no way available to track fast tag . There is no customer care number available to contact . my reference number is HFR01161437. I have tried on customer care given at the time of payment but no one receiving call. I am tired with your service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy