HDFC Bank Complaints & Reviews

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01166839 aplication date 17.12.2019. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Hello hdfc fastag team,

I applied for fastag on 7th dec 2019 through net banking and paid the amount as well.

A week later i got a sms stating my fastag has been approved and would be delivered soon.

Now its almost 20 days and i still haven't received it.

The calls and emails go answered, what's the point of providing email id and phone number if you don't reply.

My application number is hfr944464.

Please help in getting my fastag delivered as soon as possible.

I have hdfc fastag on my innova car pb23x9904 but its not working for last 5 months. I m trying customer care number but no one is picking the call. Its very unfortunate to see the service of hdfc. Never expected this from such a reputed bank. I have already deposited fees for replacement but no action has been taken.
My customer id is[protected]
Wallet id is [protected] & reg. Mobile no. Is[protected]. Now once again i request you to kindly issue duplicate fastag. Replacement fee of the same has been deposited vide ref. No.[protected].

My name is g v nair i had given my current a/c id for recharge but i recharged using my savings bank debit card to recharge the fas tag on[protected] for my two cars on 18th dec 2019 i receieved a emaill on my company's email all the details about recharge like customer id and wallet id and balance details but and when i login to fastag a/c i found my debit card name is mentioned and company email is mentioned and no address is mentioned and i have no idea where the tag will be sent to either to my office address or to my residencial address so far i have not receieved my tag as on date for my two cars
G v nair

I am hdfc bank customer around 2-3 years. I use credit card for some shopping from amazon. And paid the amount timely to bank. After 2-3 months i get calls from bank that pay the amount. I don't know how the amount r remaining. I call the customer care for information but the phone is unreachable or disconnected everytime. So i go to bank for details then i get that some late fees and finance charges with gst r being charged on me for 4 months around 4-500/-. Because i didn't get the statements on emails. I calls the customer service after so many attempt they attends the call i request him for late fees and finance charges waive off... But they said i can waive only 1000/- after that beyond my power. Few months before i get a call from recovery agent and he said pay the amount to bank otherwise i will kill u and ur family. Then i go to deppresion and tension because every months they charges 1100/- extra and no one can waive it.
And the bank agent call me every time give me dhamakis in abusive languages. They didn't have ethics and manners.
I have another bank credit card like axis bank but they r very gentle, their statements also come to my mails. Their charges r low around 4-500/- rs and when i request them they waive the all charges.
I have not using hdfc credit card for around 1 years but the charges becomes around 12000/- and i paid 2000/- rs also. And i didn't want to pay the whole late fees around10000/-. What benefits i get by using this card. When i have to pay extra 12000/- to him i get only loss from him. What can i do. I didn't know what to do.

Hi team,

I have received the confirmation that my fast tag has been issued. However i still didn't receive the fast tag itself.

When i called the hdfc fasttag customer care, they were not able to trace my application with hfr number (Hfr[protected] nor with vehicle number (Mh* 4*) not customer id nor with wallet id. (Mentioned in the email trail)

Still he (Deep) said wait untill end of this week.
I need to know the exact status and when will i receive my fast tag.

I am leaving tonight and need to carry it. If you can provide details i can collect it from the fasttag office or courier office.

Regards,
Vinayak
7*4

I am hdfc bank customer around 2-3 years. I use credit card for some shopping from amazon. And paid the amount timely to bank. After 2-3 months i get calls from bank that pay the amount. I don't know how the amount r remaining. I call the customer care for information but the phone is unreachable or disconnected everytime. So i go to bank for details then i get that some late fees and finance charges with gst r being charged on me for 4 months around 4-500/-. Because i didn't get the statements on emails. I calls the customer service after so many attempt they attends the call i request him for late fees and finance charges waive off... But they said i can waive only 1000/- after that beyond my power. Few months before i get a call from recovery agent and he said pay the amount to bank otherwise i will kill u and ur family. Then i go to deppresion and tension because every months they charges 1100/- extra and no one can waive it.
And the bank agent call me every time give me dhamakis in abusive languages. They didn't have ethics and manners.
I have another bank credit card like axis bank but they r very gentle, their statements also come to my mails. Their charges r low around 4-500/- rs and when i request them they waive the all charges.
I have not using hdfc credit card for around 1 years but the charges becomes around 12000/- and i paid 2000/- rs also. And i didn't want to pay the whole late fees around10000/-. What benefits i get by using this card. When i have to pay extra 12000/- to him i get only loss from him. What can i do. I didn't know what to do.
My card last digit 8869.

I uses hdfc bank fastag, customer id - [protected]. I've travelled from delhi to chandigarh on 15-12-19 and returned on the same day but at ghronda (Karnal), haryana toll plaza [ plaza code-154001, concessionaire-soma isolux nh one tollway pvt. Ltd. ] they deducted the wrong amount as i've returned on same day they should have deducted rs.60/- but they deducted rs.125/- instead. Same happened on 22-12-19. I've attached a copy of transaction details. Please resolve asap and credit the fastag wallet with right amount.

Dear sir/madam,

I have applied for hdfc fastag sticker on 29th - nov-19, customer id is[protected] and wallet id is [protected]. Please find attached receipt for your reference.

Upon calling the toll free number it is always engaged. Also, till now not received any fastag status intimation or tracking id or docket number from hdfc bank.

Still i have not received the fastag sticker.

So, when i will get my fastag sticker? Kindly reply.

Also, provide fastag status intimation or tracking id or docket number.

Thanks,

Soban singh rana
Mobile - [protected]
E-mail - [protected]@yahoo.co.in

The amount of 700 got deducted fromy bank account on 25th Dec'19 but the amount is not loaded into fastag. I talked to hdfc fastag/hdfv bank customer care both are passing the request to each other only and not doing anything for my request.
So, Please let me know by when I will get the return of the same.

Ref No
Rs 500.00 debited from a/c **7870 on 25-12-19 to VPA netc.[protected]@hdfcbank(UPI Ref No[protected]. Not you? Call on [protected] to report

Rs 100.00 debited from a/c **7870 on 25-12-19 to VPA netc.[protected]@hdfcbank(UPI Ref No[protected]. Not you? Call on [protected] to report

Rs 100.00 debited from a/c **7870 on 25-12-19 to VPA netc.[protected]@hdfcbank(UPI Ref No[protected]. Not you? Call on [protected] to report

I got hdfc fast tag when i purchase new car & now i want to recharge the same but when i go for registration or reset my password system always says no records found customer care number always busy or unattended and no body caring harrasment of customers, how to resolve the issue.
My customer id is:[protected]
My wallet i'd is:[protected]
Regards
Gurdeep gauatm
Mobile no.[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8246 on date:[protected]. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 9614235
Name :- palanisamy v
Credit card number ending :- 8246

Thank you.

My hdfc fastag application number is hfr304619 dated 30/10/2019 (Attached is the reference number screenshot)

After i received this, i have not received any welcome mailer or fastag through post, when contacted one of the hdfc branches here, they too are not clear on this.

So kindly help me in my following queries.
How can i get my welcome mailer which specifies the wallet idor fastag?
How can i recharge and activate my fastag account without the wallet id or login details.?

Please respond i am hdfc customer from past 5 years now. The toll free number[protected] is always not reachable, and i tried to get the email id, but could not find. Please help

Hi team,
This is complaint about fastag. I applied for teh fastag via hdfc online portal and paid teh amount of 600 via my credit card. This transaction was carried out on 12th nov 2019 and till to date the fastag was not delivered to my registered id. I tried reaching close to 100 times the fastag customer care number but could not get through. I escalated in hdfc bank regarding this and they always tell that they are looking through it and will require additional time. I am a customer of hdfc bank close to now 14 years. Now today i got through today to the fasttag customer care and they coolly said that my application could not get processed due to some reason and you can cancel the application and they will refund the amount and it will take close to 7 working days and they also said that you will have to apply afresh.

My fastag application reference no is : hfr363212.

I got fed up with this hdfc fastag applying on the portal. Due to all these concerns i applied via the airtel bank and they confirmed that my application is verified and they will dispatch the tag within 12 days.

And these guys even dont call you once you apply on teh portal. When i applied on the portal, this was the message which i got.

Sir,
I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Fastag application reference number - hfr467823

Now it more than 32 days. Hdfc told me that fastag will recevied within 7 working days.
When i get it?

Provide me fastag or cancel my order, because due to this i am unable to purchase an new fastag card form any other services provider.

I have applied hdfc fastag through online & made payment of 500rs. My fastag has been issued successfully. My customer id is[protected] and wallet id is [protected]. But fastag is not received at my address.
There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.
Please update on the status.

I have ordered fastag 15 days ago but i have not received the fastag so far. Customer care no is either busy or not working, actually its a dummy one.
No is giving any update, can anyone please look into it?
Ref no: hbl=[protected]
Trn id: hfr01042133
I am having a long relationship with hdfc bank but after this i am somehow started hating hdfc bank due to pathetic services.
I am thinking of closing all my accounts and services with hdfc as they can't really take care of the priority customers.

I have applied for HDFC Fast tag on 18th November but there is no way available to track fast tag . There is no customer care number available to contact . my reference number is HFR01161437. I have tried on customer care given at the time of payment but no one receiving call. I am tired with your service.

Respected sir
Good morning.
Some how by sticking and changing the place my fastag is not working.
Pl send another tag to the same account along with the balance 1000 which was topup already. Your customer care numbers are not working pl
Thanking you
V. Madhu vani
Details of the invoice and the vehicle :
Invoice no:165
Order no:3607 order date:november 14, 2019
Name: vegunta madhu vani vechicle number: ap37de2226 engine no: ma3fleb1s00426928lg

Chasisno:13a5347018

I am rahul an existing cust (Loan a/c no. 5061952), requested for a top-up loan. The executive got documents on dec12, and assure me that loan will be processed by a day or two, now that since my company is not in the listed and name changed as per gazatte dtd. 18nov and also i submit the docs for the company name change. I'm disappointed. Pls help.