HDFC Bank Complaints & Reviews

I procured HDFC fastag, I paid 500 rs online on 27th nov19. I received SMS of customer Id & Vallet Id created on 30th nov19. My customer Id is[protected].
On 4th Dec19 I recived SMS... Card will be dispatched in 4 working days. But Fastag Card not yet received at my residential address.
Since 09th Nov19, I am continuously trying fake customer care number given but either its busy or no one picks up.
I logged in my...

I have applied for the fasttag (on 29.11.2019) from hdfc bank fastag portal. I have already paid all the charged but I didn't got any response from hdfc. I have just received customer ID & wallet ID but the physical fastag is not received from bank and their customer service number[protected] is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
They provide useless customer...

I cannot reach their customer support, it's always busy. It has been more than 15 days and I have not received my FastTag. I cannot login into their portal. It shows 'Invalid Request'. Vehicle number is UP53AS8889. It is very disappointing that neither can I reach the customer care nor can I file a complaint anywhere. My 500 rupees are at stake and the fastag deadline is fast approaching....

An amount of rs 590 and an amount of rs 236 was deducted on 11th Dec and 13th Dec and I was not notified. I got to know it when I checked the bank statement....

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Name: suddarshan srinivasan
Customer id:...

I submitted application for Fast Tag on 06-Dec-2019. My application reference number is HFR923045. I got a confirmation that the ID has been created but i have still not received the Fast Tag.
Customer care doesn't work and HDFC Doesn't seem to bother about their customers. This is very pathetic.
If HDFC doesn't have the capacity to handle fast tag transactions then they shouldn't be doing it. This is very stressful. At-least...

Hi
I am Chaitanya Vinnakota had taken 2 personal loans from HDFC, First Loan Acc No 59972268 for Rs 3 Lakh with 6560 EMI for 60 Months on Aug 2018 and Second Loan Acc No 63648007 for Rs 4.25 Lakh with 9390 EMI for 60 Months on Dec 2018. I was working with Cognizant Technology Solutions India Pvt Ltd, Hyderabad. Recently I lost my Job on 13th Sep 2019 due to sudden Layoffs and cost cutting in the company. I had discussion with my HR...

I have purchased the Hdfc fastag on 05/12/2019 on line and got my I D and wallet I d number from company . After getting ID and Wallet ID number I recharged it for Rs 300 .Now my fastag account is Rs. 600 but I could mot get my fastag or any dispatch information till now . My Customer ID is[protected] and Wallet ID [protected] .
The help line numbers is always busy .I need fastag urgently .Please do help in dispatching my fastag...

I was so worried about your company response. So refund my amount and cancel my fasteg. I was take a fasteg on 4th december 2019 with payment done. And i am also taking with the bank manager about my problem but not resolved my issue. Please check and resolve the issue. My name is mahender singh my mobile number is [protected]. My car no hr42b4466. I am waiting for your desigen. Thanks....

Applied for fast tag on 26/11/2019 and rec'd following msg.
Dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited

But till date not received my fast tag. So what is the use of applying fast tag when the services of hdfc bank are not fast but very very slow,

One toll free number given by bank i tried millions of times...

I was travelling from Karad to Pune on Dec 15th, 2019. At Taswade Toll Plaza my fastag has been debited two times for Rs 75 each transaction. I was not even in the lane traveling from Pune to Karad.

I did not get sms in time and hence realized later that i have been double charged.

I tried calling HDFC fastag customer care but the call never connects.

I tried raising dispute ticket but it doesnt...

I applied for fast with reference number HFR782988.
After 20days, I just received instructions paper with courier .
Didn't recieve the fastag sticker.
I tried to call customer call number. It was not at all working. Always busy. Getting irritation to call customer care.
How can HDFC behave like this irresponsible by sending just cover.

Please send the Fastag sticker ASAP.

Don't update...

Dear all,
I had applied for fastag online on 6th dec 2019 but till today i haven't got the sticker.

I am trying to reach toll free support but it comes busy always. I tried teaching hdfcbank customer support, they gave email id which doesn't exists.

I searched through online but no where any contact details are mentioned.

A sum of rs.500 is already deducted otherwise i would have gone...

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR01144119 there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 2 years now (Saving acc) and this is the bad response with them.
The purpose...

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id with lot of struggle and multiple complaints has been raised.

Now again i have to follow up for Sticker.This is very bad customer experience from HDFC. Customer Service not is Verybad.Customer Care number is busy always.
br...

Dear Sir

I have applied for HDFC fastag online on 15-Dec-2019
and payment of Rs. 500 done by me. It was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.

Also kindly provide the status of the fastag application with reference number HFR01115817.

I am continuously calling customer care but it is always busy.

Please update the status....

Dear sir/madam,
I applied for hdfc fastag online on 30th nov 2019 with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received a sms that my wallet was recharged for rs.300/-. But still i haven't received fastag sticker.
The tollfree does not work and i'm struggling with fastag as it already mandatory from 15th december 2019. My fastag application...

I applied for hdfc fastag online, with payment of rs.500 on 06/12/2019.
I received customer id & wallet id through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.

Being hdfc bank customer, i believed the bank, after application, i got message that i will get fastag in 7 days, till now after so much escalation and reporting to grievance redressal team, no response.br...

Team,
I have received FASTTAG ACTIVATION MAIL on December 5 and 6, 2019 for 4 FASTAG issued under Customer Id[protected]
and Wallet Id [protected]

I have not received my FastTag Sticker yet with no information as when it would be dispatched.

It is very very disappointing that the customer care number provided on the HDFC Site, no one is answering the call . i have being calling this number...

Have applied for the Fastag using HDFC portal on Date 9th Dec 19 Application No: HFR975185.
When i applied i got a message that your fastag will be delivered in 7 days.
I received a message that your Fastag has been issued later and even wallet ID is also created and recharged for 300INR but i haven't received Fastag yet, i dont know where to raise complaint or talk to customer care because whatever number always comes as busy...