HDFC Bank Complaints & Reviews

I have been trying to reach out to HDFC fastag customer care number[protected] but no one picks the call. I visited HDFC bank branches as well there is no help available.

I am facing multiple issues with my HDFC tag, its always shows black listed and recently there has been two fraud transactions happened at Savaya toll plaza where INR 85 has been deducted each time but the reality is I never visited this toll plaza.

For last 4 months I have been tried to contact HDFC fastag customer but there is no luck. Everytime I hear IVR music then call get disconnected.

I am too much fed up with HDFC services.

There has been two transactions on my hdfc fastag of INR 85 each has been deducted at Savaya Toll Plaza. First time on 17th Jan around 3pm and second time on 21st Jan at 5:08pm. However I have never visited Savaya toll plaza on these dates and was all time in Delhi.

This seems to be some kind of fraud. Either someone is missing my wallet or its some sort of cyber crime.

I would like this to be investigated and want my fastag card RFID [protected] to be blocked till the time this dispute is resolved.

I registered for fasttag using hdfc link. I even paid online rs 500. But i havent received any welcome emailer from hdfc. For relogin the ask for wallet id which comes through welcome emailer??? This is pathetic... I cannot login and start using my fasttag. Went to hdfc branch but no one there could help me. Their toll free number [protected] isnt responding.. What should a customer do???

Shruty shah
Shruty. [protected]@gmailcom
[protected]

My credit card ill was due which is why a certain amount of money in my bank account was frozen. I paid the pending dues immediately hoping it would reflect in 1 business day (24 hours) as I did it though my account in HDFC itself. The payment hasn't reflected till now (been 3 days) and the customer care has asked me to wait for 4 more business days for the account to be in working condition. After asking them multiple times (on their helpline) for a solution, they only seem to drop the call conveniently. Unfortunately the money frozen in my account is all the money I have left for now and the bank has done nothing to help me in the past 2 days that I have been actively following up.
I NEED the payment to be processed in a day so my account money has be unfrozen. My contact number associated with the account is [protected]

Hi,

I have send mails to fastag.[protected]@insolutionsglobal.com regarding my cancellation of fastag application. I haven't receive any single responds from them . I applied for fastag on 18/12/2019 for the vehicle no UP33Y4117. my application reference no HFR01181948. It shows that I will receive fastag within 7 working days . But still now nothing has been done when ever I call customer care but no help from them .

so far my account not created and I didnt receive any mail regarding that . called hdfc fastag customer care N number of times .

Help me to get cancel my application and my money Rs500 paid for the fastag application ref no: HFR01181948 back .

Thanks and regards,
Zeeshan

I have noticed that an amount of 287 is being deducted on quarterly basis from my sb account against cid 1880847 towards mf charges.
Pl note that i do not have any mf transactions thru above hdfc account and hence please arrange to credit the amounts deducted so far to my account.

This is a serious issue as defections were being made without any transactions by me for so many years.

Lasitha ramachandran
[protected]@hotmail.com
Mob [protected]

I am from NIRULAS PUNJABI BAGH, my edc machine is working very slowly. it is not working without charger. It needs to be replaced with the new one as we are facing many issues please resolve my problem, my edc machine ID is 41237634. i have called many times to customer care but there is no response from them. please resolve my complaint as soon as POSSIBLE

Application id: HFR982013.
I had applied for an HDFC Fastag in December (paid 500/- rs in all) and also successfully received an SMS that my Fastag Application was successful on 09-Dec-2019. Further to this, also recieved an SMS that Fastag has been issued successfully and wallet created on 15-Dec-2019

However since then i'm unable to track or locate the status of my fastag sticker. Visiting the bank branch also has not been successful - they simply refer you to the customer care help desk or ask you to reach out to the registered email support id "fastag.[protected]@1pay.in". Both haven't worked. Phone is not picked and email does not exist. i'm at a loss now.

Dear HDFC Team,

It is very disappointing that I have to write this letter to you. I have purchased 18th January more than 20 products from my HDFC account but unfortunately order was delay delivery without any information.
I have not received any notice or something else I have mentally disturbed as well please take action regarding this issued another will i will complain about social network.

Still now I have not receive yet my all items in my delivery location also today I have receive message from HDFC the EMI amount will debit 5th Feb’2020, how its possible I don’t know about that ???

Amazon is not taking any responsibility if the seller won't deliver and there is no option to contact amazon customer care people directly it insists the customers to visit amazon account.

I am going through a horrible experience as well. Such a pathetic situation.

I'm harassing repeatedly from using this service???

*it's a totally miss managed service that HDFC is giving services also
Totally unsatisfied with the service. I should say these organizations are
Charging money on a regular basis for not giving any facility, they are not
Cooperative. The charges for every damn thing and they are cheating the
Employees, organizations because they don"t think about the customer and
They, are only worried about their quarterly profit.*

Where is the proof that my case has been escalated? I am really struggling
Hard to write up decent words in my email. Because i just see that you guys
Continuously don't give any damn to my request. And from the very
Beginning, i am telling you that you guys are pathetic and *highly
Unprofessional amazon service team*. I am trying to find my way to
Complain about you in public forum nothing more else.

*what i am looking for against my complaint???*

1. *i would like to file my extreme dissatisfaction with the Amazon & HDFC
Service. *
2. *what a beautiful solution! *
3. *HDFC management can you please tell me???*

I m still suffering to get the resolution on this. On amazon side, they
Are providing me daily a new resolution date and ultimately failed to get
Me any information on this. Now it’s a peak of testing my patience level.

*i am writing this email to you regarding your false commitment with
HDFC all senior due to logistic issued and i want to full compensation,
Nothing more else. *

In the end, just requesting you to please expedite my concern so that i can
Get some sort of respite.

*my complaints against HDFC team:*
1. Failed to deliver the product within the committed time while placing
The order.
2. Lack of service even after getting 100% money from the customer.
3. The customer was treated in an arrogant way by amazon executives.

*kindly do needful immediately and as soon as possible and take action
Nothing more else also will be should give best services of valuable
Customer.*

Please escalated this matter to concern department and as soon as possible call back my number.

I want to compensation.

Note: — Here am sharing my bitter experience with Amazon & HDFC, to create awareness.
About the fraudulent works done by total amazon team. Please escalated
This matter to senior person as well as audit this call from the internal
And external quality department and waiting for your resolution.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Please arrange the call back from higher escalation team so that i can discuss with them also i want to compensation because why I'm facing with your seller, they did full-fill their commitment.

I am helpless and fighting for its own money. both bank are harassing me and replied me that your amount has been bad debit. where I can go to lodge a complain file against this kind of issued. My humble request to you kindly resolve immediately in top priority from grievance team.

Regard’s
Sanjoy khatua

[protected]
[protected]

My customer id is[protected] and wallet id is[protected]. on my this id 2 fastags have been issued by hdfc bank on single vehicle with tag sequence 10975209 and 20557324. The problem is 10975209 is active but is not delivered to my address and 20557324 is closed. i have called customer care many times but they are not responding.
kindly do the needful.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5605 without my concern on date:19/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 6122414
Name :- rajeev kumar
Mobile no. :- [protected]
Credit card number ending :- 5605

Dear sir/madam,

Myself vaibhav keluskar
Have applied for hdfcfastag on 2 nd jan 2020.
Payment of 500 was debited from the hdfc bank a/c.
But it said payment not received. Re-submit for payment but again same account was debited but same message was received payment not received.

Transaction date: 2nd january 2020.
Total amount debited : 1000
Application no: hfr01296851

I have maid hdfc fastag have also put 10 reminders but no response and even on phone they always say will get revert in 42 hours but it has been 20 days now.

My registered mobile no. [protected] and in my wallet 4 vehicles are being shown. Three vehicle are with registration number and only vehicle is running on chais number. This sunday i requested custmor care to suspend my fourth vehicle i. E. Runing on chasis number. But custmor care agent has suspended my full account. I never asked him to suspend my account of cust id[protected]. Pl restart my account on priority basis as all vehicles are linked with monthly toll passes of local area.

To
The bank manger,
Hdfc bank
Station road
Mainpuri. Code -2719

Sub:- money transferred to wrong account

Respected sir,

I beg to say that. My sel[censored]dayveer singh s/o virendra singh residence of bm39 house no 603, hindpuram colony near police line mainpuri uttar pradesh pin 205001 city. I have an account no [protected] in your bank branch. Please note that upi transaction id no[protected] date. 08/01/2020 is wrongly credit from my account in favor of bhagwan das paytm bank a/c no[protected] account.. Please note that it should be verified by bank as soon as possible from your side.
Request you to please revers the transaction to my hdfc current a/c no.[protected]
Upi transaction id:[protected]
Dated: 08/01/2020

Name: udayveer singh
Mob - [protected]
Savings a/c no. [protected]
Branch: 2719 station road mainpuri 205001

I had purchased a fast tag from your bank, branch cj - 166, sector 2, saltlake through my savings account no. [protected]. My wallet id is chanakya gupta. Customer id :[protected], tag seq no. [protected]
20284365, hfr no. Hfr622862 - f - 1971 hr26y9887. My vehicle no. Is hr 12y 9887. Please rectify the same and send the corrected tag.

I have salary account in hdfc bank marol andheri east mumbai.
My customer id is 51762528.
The salary account was converted into savings account due to not crediting salary into my account. I was not crediting salary into my account because there was personal loan and jumbo loans on my credit card [protected]. There was delay in payments of these loan installments because i invested all my money in my grandmother's treatment. She is suffering from motor neuron disease. If needed i can represent hospital bills.
Because of all non payments there was hold of rs 35000 on my savings account. Later i settled all my loans along with charges. The amount was almost 350000inr. I payed every single rupee towards loan settlement.
I was told by collection department that the hold will be waived off once i pay my credit card bills. As instructed i payed all bills along with huge charges but still the savings account hold remains and has increased from 1500rs to 4554 rs now. It is increasing day by day. I am already bankrupt and hdfc bank is adding charges to my savings account day by day.
From where will i pay these charges once i paid all the credit card bills and loan installments in september-november 2020
I am repeatedly requesting bank and customer service but they are being rigid to it.
Please help wave off these unnecessary charges. I habe already paid enough of their charges. Please help me close the hold on my account and i wish to close my account.

I am attaching some email communication with the branch.
Also if needed i will send you all the loan amounts and charges i paid to the bank.

Hai this is vikas from mysore... I had taken a bike loan on june 2019 from hdfc bank and from past 1yr i'm paying an instalment but today hdfc agent call me and asked me for a payment i said i'm in outstation so i'll pay in 2days but he told i need a payment today itself r else i'll go to ur home with police and we will sizing the bike and he told to transfer an amount to his account number and i transfered 6500 to his account after paying 6500 again he is asking 2500 to pay r else i won't make the bill... So tell me wr i should register a complaint regarding this and mainly hdfc agents will talk rudely if the payment was delayed for a weak

Hi this is sumayya samreen

On 17th jan there is a false transaction happened in debit card.

Rs. 885 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. Today when i visited an nearest atm i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use hdfc bank because i feel my money is not secure enough. Tried contacting your customer service but no one answered.
Kindly look into this case and get it resolved asap.

Hoping for a prompt reply.

Firstly i received my fast tag after 2 months after a several calls and when i received wrong number was updated although rc copy was also attached and provided. For the correction i am regularly making a call and also dropped a mail but still no hear. I applied for fast tag on 02nd dec'19 and still i am suffering. No one is there to hear.
Whenever i call they just say it will be with in a day. Sicne 02nd jan'20 continuously i am calling.

My fastag (Customer id:[protected] card seems to have been blacklisted despite having adequate funds in the account. Please let me know why it has been blacklisted and what needs to be done to white list it

I have written to fastag. [protected]@insolutionsglobal.com on 30th dec 2019 and 6th jan 2020 and havent received a response yet.

I had also spoken to my relatioship manager, ms sneghashri on this a few times and filed a complaint and dont have any updates.

Can someone help with this?

Please note that i intend to take legal recourse for the unnecessary hardship i have been put through.

Regards,

R k dhanabalan
[protected]@gmail.com