HDFC Bank Complaints & Reviews

Its been like 40 days i have applied for 2 fastags under application no hfr400016 i have received one and despite of multiple follow-ups, complaints and email haven't received the fastag for my second vehicle. Complaint number[protected]

Please do not get in to business if you are unable to provide service to the customers.

Additionally multiple occasions i have been charged double tolls and no response to complaints at all by hdfc.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3092 without my concern and consent on date:03/12/2019. I am not interested neither i ever opted for this service and currently don't want this membership. So cancel my membership and refund this debited amount of rs.1399/- immediately.

I am not receiving credit card statement from hdfc, i received a call today that i am being charged for non-payment of my previous two bills,
I did not receive any statement on my address (Physical copy) or on my registered email id, where hdfc is claiming that they have a delivery report, i have checked with courier company with tracking number it shows records not found. Now i don't understand who is lying.

I have already paid extra charges once and asked for refund & credit card closure to which they said it will be done within few days.

Now they again want me to pay all extra charges and then i will be able to apply for payment return request... If i am not aware of charges how would i be able to pay the bill.. I request them to wave-off the unnecessary charges that being applied since its not my fault.

Credit card no [protected]

My card e statment on my email id [protected]@rediffmal.com but not provided many time contact coustmer care

I use internet login but long time i forget password then show unabel to process

Please forget password and my mobile no send

[protected]
NARESH KUMAR
[protected]
[protected]@rediffmail.com

I have a salary account at hdfc bank. I didn't have enough funds in it for the past 20 days. I had an outstanding payment which amounted to 650 rupees. I don't know about the late fee or debit return charges but my account went from +100 to -1164. I don't know why the charges are so high but i want my money back. This is absurd. I mean, they should at least inform us about these kind of policies at the time of account opening.

I am first time user of fast tag & set wallet id as user id also set pass word. But there is no option of wallet id showing now. Alsotried putting all ids & my pass word but cant login & recharge.
Tried your care no [protected] since one week but cant contact due to engage always for more time.
How we can recharge without getting help from your side at least for first time my wallet id is [protected], vehicle reg no mh01cv8343

Dear sir, ​​​​​​​date: 12/12/2019

I sent through courier below details to chennai office, but still i have not received noc from hdfc bank, please help me.

Please send me a copy of the “no objection certificate” for the closed hdfc bank credit card.
My details are mentioned below:

Name : madhusudhana reddy p
Credit card number : [protected]
Registered mobile number : +91 [protected]
Email id : madhu. [protected]@gmail.com
Date of birth : 10/01/1983 (Dd/mm/yyyy format)
Pan : apvpp4447a

Please do the needful.

I have applied for fastag online with reference no hfr01062852 and paid 500rs.. After two to three days only i got mail about customer id and wallet id, but still i didn't receive my fastag and it's been about 10days, even if i call the fastag customer service, the line will be continuous busy or no one will pick up the call..
I have been with hdfc for past 5years but didn't face any issue this worse,.. I don't know whether i will get my fastag or not..

On 2 december2019 i had applied for hdfc fastag card through online mode. I had paid rs 500 as fee. I had received a message on my registered phone that i would be receiving a pdf in my registered mail and the card in 7 working days. My application no was hfr853723. But i have not received neither any pdf nor the card.. So far. On 6 of december i received a mail in which i got my wallet id and user id. An another mal also received which contains message "your fastag has been successfully recharged for rs. 300 on 12/6/2019 8:27:08 pm. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd". But i did not receive my card. I tried to login online as a first time user (With the help o[censored]ser id and wallet id provided to me) but it showed the credentials "invalid". The toll free number[protected] does not pick the call... Always busy... Now what to do?

I applied for the hdfc fast tag card online. Application no hfr941664. Payement of 500 had been done by me. No information about the fast tag has been recieved. Also no conformation or pdf file has been recieved by me on email. I uploaded all the needed document according to the need of the hdfc fast tag services. Please resolve my problem as fast as possible as your compaint no is not useful. Plz refund my money as soon as possible
Take this email as a request

Dear sir,
I have applied for fast tag through hdfc bank on 28th nov-19. I have received customer i'd & rfid tag number but not received rfid till date. I approached several time to hdfc bank for this but they didn't reply properly. I have to wait on queue at toll plaza for this. Kindly look on this issue & resolve earliest for helping aam public.
Regards;
Manish kumar
Application no-hfr711974

I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Please resolve the problem as soon as possible.

Hfr495636
Wallet id [protected]
Mobile :[protected]

Hi,
My salary account was held with lien amount for which I have settled 15000 in 2018 and now the add-on credit was linked to my account which is completely insane. contacted customer service so many times but no one is helping me.please remove it asap.

My credit cards ending with 5431 and 0910

Dear sir,
I availed loan rs.16342.61 on[protected]. 1st installment effected my union bank account on[protected] without any information on phone & email and it has bounced.
Next bounce on[protected] from union bank, while there was sufficient balance rs.3733/-
After this one emi bounced on[protected] since balance was rs143/-, basically two emi were bounced and its charges are genuine to recover from me. Bounce on[protected] is not right while there was balance available for emi rs.2042/-
I am not understanding why customer call tell me outstanding rs3954/-. What should i do please tell me.

Hi,

I have two credit cards with same credit limit and in 2018 on person from settlement team called me and asked me to pay 15000 to close it and i have paid, but not my credit card ending with 0910 amount was held with my salary account which is completely insane, i was calling to customer care several times but no one cares about it. Please remove it asap.

I have my saving account in hdfc bank everyday its debit Rs 177 for cash txn charge and 3rd party cash txn charge if everyday debited amount from my account i can't deposite in my hdfc saving account

I have applied fastag on 26th nov 19, still not received hdfc fastag as of now.

Could you pls check and let us know.

Ref details:dear customer, your fastag has been issued successfully. Your customer id is[protected] and
Your fastag has been successfully recharged for rs. 300 on 11/26/2019 4:43:16 pm. Our reference number for the transaction is [protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.

I have applied for fastag from hdfc website and received the message regarding customer id and wallet id on 12.12.2019.

Till date i have not received the fastag and any message from hdfc that my fastag will reach by any date.

I tried to talk with customer care but no one is taking the call. Please share if any other custom care number is available.

How should i get fastag because i have already paid rs. 500.

Need to file a complaint against sameer mehta, ph no [protected] and [protected].

I'd received a call from the above mentioned person for jeevan sanchay plus plan. On asking to atop repeated follow ups, he started abusing using unprofessional words.

I want to get this person booked for this. Need immediate action. Or else, i'm going to file fir against him and hdfc life for unnecessary harrasment.

I had applied for hdfc fastag on 20th nov 2019 with application ref hfr426924. It is one month and still not received physical fastag. I received details of cust id and wallet id on 23 nov. On 28th nov i received sms stating fastag will be despatched within 3-4 working days. The toll number provided for help does not work.

I am an hdfc bank account holder. My virtual relationship manager now avoids my calls. I complained to his senior via email but no response. I had a planned vacation next week but seems i have to cancel it. Very pathetic attitude of hdfc. If you are unable to provide service on time you should not have taken applications.
I could have bought the same from some other source. Now i am stuck and frustrated.
Have always received professional and prompt service from hdfc till now.
Request prompt action in this regard.

Joyce john