HDFC Bank Complaints & Reviews

Address: C33 Blue bells choudhary park wakad, Pune, Maharashtra

Hello,

I have applied for hdfc fasttag on 12 december 2019. And received customer i'd on 18 december 2019. Hdfc send message on 18 december that your fasttag will be delivered in 8 days. Now it is more than month still i didn't received any thing.
I am now planning to travel... Don't know what to do.

Customer i'd[protected]
Wallet i'd [protected]

Regards
Nikhil kulkarni
[protected]

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to confirm that TAG was dispatched to your communication address & the same is received by cakara on 27 December 2019. For any further assistance please feel free to email us at fastag.[protected]@insolutionsglobal.com or call us at[protected]Toll-Free)

-Bejoy
HDFC Bank Customer Assistance

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Address: Lakshmi niwas kolgaon fata at post kolgaon tal shrigonda, Nagar daund road, 413728

I'm gajanan shinde from ahmednagar
I own a car n showroom people's says the fastag is compulsory for car and they sold hdfc fastag to me
But it's not working when i go to the toll plaza staff says fastag is not working it's blacklisted
And when i ask them that how to remove it from blacklist they says only hdfc bank can remove it
I tried calling hdfc customer care number for whole day but it's not answered by anyone
Please help me to solve my problem
Thank you

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance

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Address: C33 Blue bells choudhary park wakad, Pune, Maharashtra

Hello,
I do not received my fasttag. However login i'd and consumer no generated 1 month back on 18 december 2019. I received message from hdfc that it will be delivered within 8 days. Now i am trying to connect customer care but nobody picking phone. Don't know what to do... As i am planning to travel on saturday.

Customer i'd[protected]
Wallet i'd - [protected]

Regards
Nikhil kulkarni

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance

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Address: Ajmer, Rajasthan, 305901

Sir
I have fastag having Wallet ID is : [protected].

It is being auto debit with Rs. 230 on 14-Jan-2020 in the name of adjustment entry. It is an unauthorized transaction. I have not permitted to deduct the same. We understand that there is error is system or somebody is doing malfunctioning.

My balance was Rs. 410/- but now it is showing Rs. 180 only. Hence Rs. 230/- is being deducted wrongly.

We are trying on toll free no but it is always busy.

Please clarify and confirm the reason.
for any query please call on [protected].

Regards
Ashish jhanwar
Beawar

HDFC Bank customer support has been notified about the posted complaint.

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Address: Nagarjuna Nagar tarnaka, 500017

My account 501*6534 went into - balance of 2k when i check why the account is on hold it was showing hdfc bank — mirevenue hold through gefu. Firstly i don't understand why this had happened and i really demand an explanation and make corrections immediately that is really appreciated if done.

Reach me on [protected]

Without any update how can bank take these decisions very disgusting

Feb 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: Kapurthala, Punjab, 144401

Respected sir,

I want to inform you that i visited hdfc bank branch to request mr. Vikas sharma to provide a copy of my resignation letter to receive my relieving letter. But he ignored my request every time and that is happening from year[protected].

I also submit my request directly to concern department to provide my relieving letter but they replied to provide resignation letter copy.

Please help me to provide my relieving letter as soon as possible.
My all details are mentioned below.

Regards
Amanpal singh
Mob:[protected]
Dated: 16-jan-2020

My details are given below

Emp code
163736

Emp name
Amanpal singh

Doj
04-jun-16

Dol
30-oct-16

Designation
Sales officer

Feb 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Bejoy
HDFC Bank Customer Assistance

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Address: 600005

Hi,

I want to know the reason for the charges of ₹165 from my account with the description as "INTER-BRN CASH CHG".

What is that for? Why you are charging me?

Custom ID[protected]
Phone # - [protected]

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Address: 110095

Today, 015 jan2020, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account. I need my refund back

Regards,
Divyanka.

Feb 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Ana
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500087

On 14th jan-2020 i have received text message from hdfc bank fastag, they charged me rs 200 for adjustment entry even when i was at home, can hdfc explain what is this adjustment entry and why have they charged me.

Looks there is some big time fraud going on in the name if fastag and they are looting people just like that. I am never going to recharge my hdfc fastag again unless they explain me what they have charged me for.

HDFC Bank customer support has been notified about the posted complaint.

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Address: A603, Blueberry Apartment, Papde wasti,, Hadapsar, Pune, Maharashtra, 412308

I am been charged rs. 177 stating inter-brn cash chg incl gst.

Not getting proper answer on this from branch. I have a salaried account and transaction and other services are free for me.

I did a deposit of 49500 for which i have been charged, which i should not be charged.

Account number: [protected]

If it is in rule, please let me know, i will be pleased to change my salary account to other bank, they are begging me to open my account in their bank as i have excellent cibil score.

HDFC Bank customer support has been notified about the posted complaint.

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Please help me with the date when i will get my salary and relieving letter.
Their is any problem regarding this let me know
Because its taking to much time and please help me with concern person to contact about further
My employee code is 209360
Hdfc bank gansoli branch
My date of resignation was 18/7/19
My last date of working was 17/8/19
Do the needful

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

Jan 16, 2020

Updated by Viralpitroda Myself viral pitroda
Employee code- 209360
Supervisors name - dharmendra paride
Office location- gansoli branch
Please do the needful

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Address: M.I.G.-52, Indraprastha garden, sagar road, Chhatarpur, Madhya Pradesh, 471001

Dear sir/mam, i made a transaction using payzapp (A/c no.- in[protected] using card withdrawal on 18th nov'18 on jabong website, placed an order (Order id[protected]-7669501). Due to some reasons i returned the product. They intiated the refundable amount of rs.1538 on 6th dec'18 with the bank reference number is[protected] but that amount isn't credited yet to my account. I made lots of calls to merchant and bank. The merchant said - "the transaction is successful talk to your bank side" they don't even tell about the bank in which they transfer the amount. Whenever talk to the bank they said - "there is no refrence id". They didn't resolve my problems till today. I don't know where is my credit and where i complaint. I am totally fed up with talking them. My registered mobile number on jabong is - [protected] and the email id is - [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Shivsagar Estate Dr Annie Besant Road Worli Mumbai 400018, Mumbai City, Maharashtra, 400018

Hello my loan no. Is 7269071
I have 2 accounts on same customer id. At the time of loan without intimation hdfc agent add my salary account to my loan account.
I said him to add my saving account to my loan account. I use my salary account very rarely.
This month emi bounced and 649 inr deducted from my account. Bank didn't refund my 649 inr.

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: Mahindra world city HDFC Branch,Chennai, Chennai, Tamil Nadu, 600053

Resolution: change of wrong email id in my account

Having hdfc as my salary account, opened like 8 months before through my working organisation. My email id registered in my account is wrong so that im not receiving any transaction alerts and statement mails. Have given complaint thrice earlier.
Meanwhile, my mobile/net banking password also prompts some error. When i try to change the password, it sends an otp to mobile number & email where im having no access with since mail id registered is not mine.

Jan 15th 2020 is my hdfc credit card due payment date where i literally struck up now without any access to pay the bill. Gave a complaint to customer care through ivr twice but still no support. Hope the respected team would help me on this.

Jan 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110092

Hi sir,
I took a car loan from hdfc bank for my car number dl1y e 2947and settled it in the month of november 2019. But the bank is not providing noc for it saying that there is pending dues on my credit card ending 1914. I have already settled that credit card in the month of november 2019. After so many complaints and request the bank is not providing the noc. Kindly look into the matter and help me out.

Feb 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by Premdeep2905 Loan Account Number:[protected]

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Loan Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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P

Premdeep2905

Jan 20, 2020

Tried to use the link provided but its not working

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. Nwd decchg 06-01-20 cardend[protected]mir[protected]

15-jan-2020
My account was deducted with 29.50 twice.
Need proper refund for the same. I am not doing any ecs transaction on the account and still i am getting this charges.
This is not the first time hdfc have charged me. I have paid more than 10k for the account as it was in dormant state for long time.

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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N

Nagappa Sa

Jan 15, 2020

Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag a/ c for rs 200/ by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c such as user id, wallett i and the password of the a/ cwith hdfc bank.pl guide me how I can recharge it.

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V

Viswa TK

from Chennai, Tamil Nadu

Jan 15, 2020

I applied for hdfc fastag three weeks back. I got my wallet I'd from hdfc, but did not get RFID yet. Hdfc customer care number is either busy or not working and there is no email I'd or procedure anywhere in the site to get RFID. Please help.

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K

kishor Jikar

from Uttiramerur, Tamil Nadu

Jan 15, 2020

I have applied for Fastag on 3rd Dec with reference no. HFR865555. I have received customer id and wallet id through SMS but Fastag not deliver. I am waiting for fastag. Kindly deliver the Fastag. There is no any tracking mechanism for Fastag. Service is not good.

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S

Saflaynalikhan

from Tumkur, Karnataka

Jan 15, 2020

Hi sir gd morning I did not recieved any of my courier from my partner bank hdfc bank so you please reschedule the delivery of it

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Address: Mungi Engineers Pvt ltd Plot no E66,67,68,70 MIDC Ambad , Nashik 422010 Cell 9765754752, Nashik, Maharashtra, 422010

Respected sir & mam,

As per your sms till we dont recd fast tag from hdfc bank due to home address issue

So kindly request to you please send fast tag below mentioned address

Name :- dnyaneshwar namdeo gangurde

Customer id :[protected]
Wallet no :- [protected]
Application no :- hfr01279984

New address :- mungi engineers pvt ltd
Plot no e66, 67, 68, 70
Midc ambad, nashik 422010
Cell [protected]

So kindly request to you pl send fast tag to below mentioned respective address

Regards,
Dnyaneshwar gangurde
Mungi engineers pvt. Ltd.
Purchase department
E-67, 68, 69, 70, midc, ambad,

Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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N

Nagappa Sa

Jan 15, 2020

Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c with hdfc bank.pl guide me how I can recharge it.

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Dear sir,

Please provide the no objection certificate for my hdfc bank credit card.

I would also request you to please clear my name from cibil as the all dues ware been paid.

Name : nagaraj kamath

Card no: [protected]

Registered mobile number: [protected]

Contact number: +[protected]

Mail :[protected]@gmail.com

Pan number : avspk7189b

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

-Nadia
HDFC Bank Customer Assistance

Jan 17, 2020

Updated by Nagaraj Kamath Kindly provide the contact information, above information is in protected view

Jan 23, 2020

Updated by Nagaraj Kamath Kindly provide the contact information, above information is in protected view

Feb 08, 2020

Updated by Nagaraj Kamath Kindly provide the proper mail ID

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Hi,
I got my fastag from hdfc when i brought my car. But now i have to recharge my account but i didn't have customer id & wallet id, so couldn't recharge my fastag. I didn't received welcome mailer too. I tried to call customer care no., but it's not working. This has been really disappointing and i didn't find customer mail id.
Please let me know how can i recover my customer id & wallet id.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Ranga Reddy, Andhra Pradesh, 500084

I've been charged 177 inr four times (Total 708 inr) due to some 3rd party transaction cash. This is the first time i've noticed anything like this and seems to be completely fraudulent since this is not something that i've approved of. Also, 708 inr is no small amount. Hence, would request the bank officials to look into this and get the refund credited asap.

Feb 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

Third-Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

Please feel free to write to us using below URL further assistance

https://bit.ly/2tXWVcu

Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Custome Assistance

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B

Bharath Kakaiah

Jan 15, 2020

I have booked HDFC Fastag, yet to get it delivered at the mentioned address...It's more than 7 days.
UPDATE: FASTag application HFR01259316 was successful.
You will receive a PDF on registered Email ID and FASTag in 7 working days.

Pathetic service from HDFC team.

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S

Shiv B.

Jan 15, 2020

At shedung toll plaza NH48 in last month 4 time cash payment and fast tag online payment debited.

My car No. MH12 RT 9913

Auto debited amount msg received after long time. Also unknown transaction of RS. 18 debited while I m in office.

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V

Venkatreddy banda

Jan 15, 2020

Please cancel my one assist insurance.My mobile number is [protected].

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0

0803

from Ajmer, Rajasthan

Jan 15, 2020

Please refer my customer ID[protected] and Wallet ID [protected].
I have not received the Fastag till after expiry of 13 days.
It is requested to dispatch the same at the earliest.
Col Raj Singh
[protected].

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P

Paras08

from Firozpur, Punjab

Jan 15, 2020

I had applied for fastag on 4 December 2019 and on 6 dec I received email that tag has been successfully issued and i didnâ€™t receive that sticker. Wallted id. [protected]

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