HDFC Bank Complaints & Reviews

I applied for hdfc fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work most of the times and i'm struggling with fastag.

The details...

Have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top-up amount). The reference number of the application is hfr01096972. I have uploaded a signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for...

I have appliedfor hdfc bank fastag on 11/11/19 online for my car no. Hr26dd0904 and it has been a more than a month but i haven't received it yet nor the helpline no. Given by bank works as it always comes busy or it just doesn't dial at times...
Its like mental torture to its customers
It is very high level of negligence towards its customers by the bank and i want strict action to be taken against the bank......

My application id - hfr477341 for fastag. Application submitted on 23rd nov 2019. I have received email stating that i will receive fastag within 7 days. Now it almost month but did not receive fastag. I have received message that fastag has been delivered but not received. Also if i try to contact toll free number its always busy, waited for 2 times 30 minutes but did not receive any response. I am really surprised that bank like hdfc dont...

Hi

I didn't revived fastag sticker.
I got message saying account customer id and wallet id created.
I am able to access the hdfc fastag website and wallet shows 300 credited.

Your customer id is[protected] and wallet id is [protected].

I am waiting for 10 days, still sticker is not received.
Can you please verify and confirm when i will get the tag.

Basker...

Thank you for the details! Your application has been received.Your application reference no. is HFR654888 and HFR653925applied on 28th November and got a message that it has been issued and recharged for Rs 500 but still have not received the same. The customer contact number does not work. My customer id is 35811463...

Hi i had recently submitted the application form online for procuring fast tag. I had paid rs 500 and my reference number is hfr01092319. I tried contacting the bank but of no avail. Could someone please update me on the status of this application.

Could you please let me know when will the fast tag be dispatched to my address. I had submitted the application form and had made payment for it....

I applied for fasttag on 4 Dec. I got login as well. everything is done but i did not recived fasttag sticker yet. Called customer care they saying it will take time. as we per HDFC guidelines it should complete in 1 week but its not 2 weeks i not received sticker....

I had applied for FASTAG on 30th November. On 5th December I got message that FASTAG account is created and Rs 300 balance added to account.

I have still not received the FASTAG.My customer ID is[protected].

When will I get my FASTAG.

Kedar Dabhole...

I have made payment for fastag on 30th nov 2019 and the wallet was created on 5th december 2019. But the fast tag sticker has not been received till date. I have tried contacting the toll free number for fastag complaints ([protected]) but it is either busy or no one is attending the call. The website says that we can get

Customer id[protected]
Wallet id - [protected]...

Applied for fastag on 29-nov. During registration it was mentioned that it will be delivered in 7 working days.

Got sms with following details on dec-5
Wallet id: [protected]
Customer id (For fastag):[protected]

Dec-16 today, and still fastag is not received. Customer care does not give any clear view of whether fastag is dispatched or not and any date by when it might be delivered. Thinking...

I have applied for the fastag application online on december 10th. I didn't receive the fastag yet and there is no update from the bank. I want to know the status of the delivery of the fastag and it has been 5 days since i applied for the same.

Kindly look into the matter as soon as possible and please note that i require the fastag by this week.

Application no. - hfr988937

Thanks
San...

I had applied the hdfc fastag on 27.11.2019 online by making a payment of rs 500 through my saving account & wallet has been created for the same but sticker has not yet been received to me & when i had called the call center they did not provide any information about that. It has been 19 days till today from my application & though hdfc claims delivery time of 7-10 working days...

I applied for hdfc fastag online on 27/11/2019 with appilcation ref no. Hfr773148 and made payment of inr 500.
After that i received customer id & wallet id on 04/12/2019 through sms. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker.

Tried communicating through toll free number so many times, but it is always busy.
br...

I have applied online for hdfc fastag because they said they will send this within 7 days. I received wallet id and cust id through sms. But i haven’t received fastag yet. I didn’t even received any call from then. I tried to contact at their customer case number:[protected] and it seems they just play a music always. What kind of # service is this? Dont waste valuable time of others....

I applied for hdfc fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id:[protected] & wallet id on 05/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work most of the times and i'm struggling with fastag as it is going...

Hi i prashant kumar, hdfc hold my rs. 2867.40 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
Account holder: prashant kumar
Account number: [protected]
Ifsc: hdfc0000259
Branch: millerganj manju cinema,
Mmid:9240210
Sorry, i'm not able to paid unwanted charges.
If hdfc bank does not solved this matter than i will raise complaint rbi.br...

I applied for hdfc fastag online on 18/11/2019 and got sms informing allocation of the customer id[protected] and wallet id on 1-dec-2019.
Got sms on[protected] stating that card will be dispatched in 4 working day. But still i haven't received fast tag sticker/card.

Tried communicating through toll free number so many times, but it is always busy or playing music without picking up the phone....

Where is my fastag sticker? I got my account created on Nov 27th, they said i will get in 10 working days, 10 working days is not done yet, huh? I should have bought in the Toll booth itself than coming here and falling for the trap.
My customer ID:[protected]...

Hi,
I have applied hdfc fastag in the hdfc website with a payment of rs.500. The payment was deducted from my bank account. I have received the customer id & wallet id on 05/12/2019 through sms and email. My wallet was recharged for inr.300. I am able to log in online to the fastag portal and check my account. Everything works well.
But still, i haven't received fastag sticker. Please help...