HDFC Bank Complaints & Reviews

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I have applied for fastag through hdfc mobile app on 1st dec 2019 and fee rs 500 was paid for etoll1291683. Received a sms saying fastag application hfr831767 was successful, but am unable to track my application and not sure the status of it. I have not received any pdf to my registered email, except message saying pdf will be sent to registered email.

Received a message saying fastag has been issued on 5th dec, but sill i haven't received. Could you provide the tracking number of the courier?

Can i know the status of my application and will the fastag will be delivered to my address?

Application date :01/12/2019
Application number: hfr831767
Mobile number: [protected]
Vehicle no: tn12q5280

Hello,
I applied for hdfc fastag online and i havent received any update on the fastag till now about the application status (Mainly courier details).

I tried calling hdfc fastag number for last 3 days, its been always busy. No other way to find the status also.

How can we contact you otherwise? This is very bad service.

Application reference number : hfr871973

Only reason...

I have applied hdfc fastag through online and made payment of rs. 500. The reference number of the application is hfr976213. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 5 years now (Saving acc, loans,) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Hello sir /madam
I applied for fastag on hdfc official site my application number is hfr836663. I applied for fastag on 1st dec 2019. Still i haven't received the fastag. I tried to call the support team it is always busy. I tried to call virtual relationship manager. She told me to contact support. I also applied for fastag in nov 2019 that time my transaction was unsuccessful but money got deducted from my account. Still that money also not got refunded.
Please help me on this.

Regards
Yogesh pawar

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag
Customer id[protected]
Wallet id-[protected]

My Reference# is HFR622378. I got a SMS on 4th Dec that the tag will be dispatched in 4 working days and its been almost 10 days and have not got the tag or status regarding it. The customer care number is always busy. Please let me know about the status of it.

13 - dec-2019 i applied for hdfc fastag.in which while doing payment it charged me rs. 500. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number hfr01064545

Thanks with regards
Dinesh p

Dear sir/madam,

I applied for fastag last 20 days back and i have submitted all the required document through online and i got a sms stating that account created successfully but i didn't get fast tag till date.

My application reference no is hfr801054.

There is helpline given in that site (Services and sales queries :[protected] but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Ravinder kumar
[protected]

I have applied hdfc fast tag and paid 500 rs but not getting any confirmation mail or pdf form to my email.

When i tried to calling toll free number never contact.

How i will contact the support engineer or how i can check my application status?

Very disappointed due to hdfc service.

Thanks

I purchased fastag from hdfc bank after payment of coast of fastag. The fastag did not work from the 1st day itself. I complained to the hdfc bank fastag complaint (Toll free number) they asked me to send photocopy of cash receipt paid at toll, which i submitted.
Now the bank has told me that i will have to purchase a new fastag for which they want rs 100
What is my fault, why i am being charged the cost of fastag 2nd time

I applied for FASTAG thru HDFC's FASTAG Portal vide application No.[protected] on 10th Dec 2019 and the amount also was debited from SB Account. The FASTAG Application PDF is not yet sent to my registered email.id. Please look into it and arrange to process my FASTAG application at the earliest.

Regards
Ramachandramurty

I had applied for fastag in the above bank and also received a confimation message. After a week i also received a message on 4th november 2018 stating fastag will be delivered within 4 working days. But till date no delivery.
I have received my customer id[protected] and the wallet id but till now no fastag arrived. Please look into the matter.

Thanks,
Vijit nair

I am an hdfc bank credit cardholder. I registered a fastag wallet on 04/11/2019. Customer id is[protected]. My vehicle no. Tn23 ck4155. And my email id is [protected]@gmail.com. My registered ph. No. Is [protected]. So far i have not received any fastag sticker. I contacted a local hdfc branck office. They said it will be sent by courier. And toll free number also always busy. No response so far. Kindly do needful.

I applied for fastag on 01.12.19 through your bank i have received a wallet also but i did not receive fastag till today the customer care is also not responding in this issue the time is also very short i. E 15.12.19. It is very difficult to me to bring my car, and custer id:[protected] and my fastag id:34161fa8203288ac04954ac0 the account open date is 06.12.19 and my application no hfr822127.

Dear team i applied for hdfc fastag id on 28th nov and the amount got deducted twice. After the first successful transaction (₹500 debited from my hdfc credit card) however got a message that server encountered problems post it nothing worked. After talking to the hdfc bank call centre applied for fastag once again and it went through received a message with application reference as hfr12532. Then on 1st dec received an email stating. "dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited" however i have still not received my fastag. Pls help my number is [protected]. Or [protected]

There had been no response on the fastag number [protected]. Kindly help

I had a hdfc regalia platinum card which i had paid all the outstanding amount in july, and asked to be closed, which the bank staff agreed to. But they have failed to close the card. Since i had no intent o[censored]sing a credit card anymore, i had misplaced the card and had not been using it for a while, when i suddenly started getting messages that i have been charged renewal charges on my card. I called up customer care cell and told them i had lost my card and i would want the card closed as i do not have possession of it and i had asked to block and close it. Again, i was told it was taken care of and that they would be forwarding me a link to initiate the formalities, but no one sent any link till date. I have been trying to contact the authorities on multiple ocassions, but i am only been going round in circles as the old card has been blocked now, and i do not know the details of the reissued card as i have not received any, and am unable to fill any closure application forms. I have been receiving harrassing calls to pay up the outstanding amount. I have not made any transactions on the card after the final settlement, and the charges that are levied are renewal charges which have been added without my consent. I am now receiving notification that the outstanding amount has been blocked on my savings bank account. This is preposterous! I want the renewal charges recalled as i do not want to pay up for the mess up from hdfc employees side.

Dear Sir
I had paid an amount of Rs. 500 on 5th December through my HDFC credit card for the procurement of Fastag for my car. The amount was deducted but I have not received the Fastag till date. I have received an email and sms of issue of Fastag on 5th December with customer ID[protected]. Kindly let me know the details.

I have applied for hdfc fastag online and i received a sms on 28/nov/2019, "update: your fastag wallet has been created! Card will be dispatched in 3-4 working days. For any queries contact toll free number…
My customer id and wallet id have been created as well.

Please help me out why the fastag has not been dispatched yet? There is no further intimation after that sms.
Please contact me at [protected]@gmail.com

Hi,

Applied for fastag online, shown transaction failed, but amount rs.500 /- has been deducted though the transaction was failed, didnt got any confirmation about amount deduction from card. Few days later, i came to know only through sms from hdfc, saying my fastag has been processed. Received the fastag customer id and wallet id. Till now there were information about delivery details about fastag, always contact number is busy. There is no proper response from hdfc.

Please do the needful and help me to proceed further on this.

Fastag applied on 26th of november 2019. Reference id is HFR551587 Fastag has been issued. Customer id is[protected]. But fastag is still awaited. It is not delievered and recieved yet.

Atul Kumar