HDFC Bank Complaints & Reviews

I have applied for fastag through online under application no. Hfr886034 and confirmed that successful payment transaction of rs.500 on 4th december 2019. Hdfc bank's indicated that representative will call me & provided toll free number. Neither i receive call from representative nor i able to reach toll free number. Toll free number always indicate that number is busy.

Request to issue fastag immediately or refund the amount.

My ref hfr430847. I applied for fastag on 21.11.2019. I have paid Rs 500. But till now I have not received fastag. Tried to contact on toll free number. But always busy or no one lifted. I never expected this type of service from HDFC.
Please provide my vehicle fastag immediately or otherwise cancel the fastag issued. Refund the Rs500

Hi hdfc team,

I applied for fastag through hdfc bank. Application no hfr462398
Amount got debited on 22nd nov 2019 till today i have not received the fastag.
Cant even get through the customer service number

Are you guys taking customers for a ride?? Debiting the money and no response and you cant reach the customer support also
This is a serious lapse on you side for such a reputed bank.

Can i get a resolution on this??

Regards
Bennett

Hello support,

By mistake i have transferred cash to one of the account 2500/- from my hdfc account,
So, can you please cancel and retrieve to my account asap.

Reference transaction number : p1912081742529273521724 on 08 dec 2019 05:42 pm.

We request you to please help us, in getting back our amount.

Further details can be shared upon your request.

Awaiting your reply at the earliest.

Thanking you,

Your's sincerely
Tejal balak

Dear Customer Mandate reference no: HDFC[protected] issued to Max Bupa Health Insurance Co Ltd with value Rs. 44500.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I am not aware of any such mandate. Please resolve ASAP.

I have applied for the HDFC Bank fastag services on 22nd Of November and paid for the same on the very same day. It was mentioned that I would be getting a pdf on my email and a message on my registered mobile number but none of them was provided by the bank. Additionally when I contacted customer care after 15 days and luckily my call got connected after 20 tries, the answer I received was that the tag ID is still not generated and I have to wait till 7 days to get it generated and I will receive a message soon on my number. I still haven't got my tag ID or anything else from the bank and now the customer care number is not picking up my call. The deadline is coming near and I still haven't received any information. What if toll plazas charges me fees for not having a tag even if I have applied for one and not received it.

My reference number is HFR 469719.
My vehicle No. is GJ06 FK 7130.

Dear hdfc bank, i have submitted fastag application on 20-nov-19 but till date i have not received my fastag while wallet id is already created on 24-nov-19. I am struggling to get in contact with you through your toll free number but it is always busy. Kindly share the status of my fastag. Below are details for your reference.
Cust id[protected]

I have applied a fastag in hdfc bank on 25th noember 2019 & payment was already got deducted against my vehicle hr02w3276 application reference number is hfr541501. Further i have received a message on 30th nov 2019 that your wallet id is created & card will be dispatched with in next 4 working days but still today on 10th nov 2019. I will not get any card. Kindly intervene the matter & resolved the issue. Without card this wallet id is not of my use.

I applied for a fastag card through hdfc and also paid the amount of rs 500 successfully.
However i did not receive any confirmation through email and am unable to track my application status.

I applied using my hdfc savings account details itself.

The customer care number mentioned in the site is pretty useless as it is always busy.

Please help.

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr973664. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 11 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have applied for fastag in hdfc bank on 28th nov'19. My money also got deducted. Only i got is wallet id. There is no fastag i received. What should i do now? If i won't receive the fastag on time and tell plaza ll charge me then who ll be the responsible for such penalties? Here is my wallet id:[protected].
Please send me my fastag as soon as possible. This is ridiculous that no one called and nothing happened just what you guys did is deducted money only.

Hello hdfc,
I purchased fastag from your website on 14th november.
Application reference number is hfr369807.
You mentioned that i will get it within a week. But as you can see that it has been more than 3 weeks now and yet no signs of the fastag.
You mentioned your representative will contact me. Nobody did.
Your contact helpline number is dysfunctional.
There is no email address for communication.

What do you suggest i should do in this case?
Any help will be highly appreciated.

I am an Employee of TCS bhubaneswar. Using HDFC Food plus card since last 3 years. I had lost my food card. I got a new one. Updated the new card details in our official portal. Still Not receiving any balance credit message in my new food card. I want the amount to be transferred to new food card.

I have purchase fastage from hdfc bank online on dated 22.11.2019 against application no. Hfr450120. Bank has issue us wallet id no. [protected] in which two tag has been issue containing no. 34161fa8203288ac04646500 & 34161fa8203288ac04649bc0 which was not received till date. No courier or post detail detail is share by you.

So i hereby request to you please share postal /courier detail. So we can track online.

Received wallet id and customer id on nov 30. It was told that the tag would be dispatched after 4 working days. Till now there are no updates. As many customers already raised the same issue, the customer care number is not reachable. Also, the mail id given as reply to one of the customer's reply by mr. Manoj is not valid... Kindly do the needful.

Thanks.
Vairamuthu s

I have applied online for fastag on website of hdfc website (https://v1.hdfcbank.com/htdocs/common/fastag/index.html) and paid rs. 500/- online on dt-30.11.19, my fastag application reference number is hfr791167. I have not received my fastag dispatch status.

And also want the status of my application of fastag.

Please confirm the dispatch status and time in which i received my fastag.

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. I have received the message and mail indicating that my fastag id is[protected] and wallet number is [protected]

I have been using indusind’s credit card from past 4 years and have utilised my complete limit many times and have paid it back even however i suffered through a big loss in my business and have been paying minimum due from past almost 1.5 year now. My total limit is 89k and i[censored] count my minimum amount (5000 x 18) i already have paid 90k. However my outstanding is still 91k.

Now, as i do not have any backup of earning nor i have business and i have ran out of my all the saving and currently running in debt and hell lot of financial crisis other issues.

I won’t be able to pay minimum dues and hence i need to do the settlement.

My savings out are also running in minus.
As am running in bankruptcy i can’t pay more than 20k. Which i also have to borrow from someone.

Request you to please consider my offer and yes am not worried of any credit score affect as any which ways it’s getting affected.

Please help me settle the card, as bank has already taken more than 100% of amount that i have used.

I can try making the payment of 20k for the settlement.

So, please considering my financial crisis. Help me do the settlement.

Name: mohammad saif khavra
Contact number : [protected]
Registered mobile number : [protected]

Thank you.

I have applied for hdfc fast tag through hdfc bank site.
The customer id allocated is[protected] as per the email received from the bank.

However, i have not received the fast tag even after 15 days of applying for the same.
The bank website claims to provide the same in 7 days.

What is the fun of applying online if it is such an harassment for the consumer. The customer care number provided is not available all the time.

What is the procedure to get the fee refunded for this fast tag so that i can purchase it directly from some toll plaza.

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr791336. I have uploaded signed copy of the final document and rc. I have only got the fastag id & wallet id. But till now i havent received the fastag device.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been using the hdfc account from past 12yrs now.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status when will i get the device.