HDFC Bank Complaints & Reviews

I am very disappointed with your fastag delivery service.

On 30/nov/2019, i received message "update: your fastag wallet has been created! Card will be dispatched in 4 working days. For any queries, call [protected]"
But till date 10/dec/2019, i have not recieved any fastag sticker yet. My fastag account has been opened, i have my wallet id so why this delay in the delivery.
Please contact - deepankarbhatnagar. [protected]@gmail.com

Sir I am hdfc bank employee. My employee code is V12325.I want to know my pf account number .It is necessary for us. Plz tell me my pf account number. my name is Vikas Singh.l am present working in HDFC BANK . I have joined the bank since 26 June 2019 but I still didn't get pf account number. My UAN number is[protected]. So plz provide me my pf account number of present employment.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. My hdfc fastag customer id is[protected] and wallet id [protected]. Please send physical form of fastag number, i want to paste in my car mirror, please send as soon as possible.

I have applied for HDFC fastag on 20/11/19 and my application Id is HFR426909. I have got sms and email that my fastag has been issued on 28/11/19 & it will be delivered in 3 to 4 dats, but I couldn't get any delivery yet. The helpline number is always busy. There should be some kind of tracking available for customer or HDFC should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.

I have applied for fastag for my car through HDFC Bank. My Customer Id is[protected] and Wallet Id is [protected]. But i have not received the kit. I was trying to reach out to the customer care toll free but not getting. Also sent a mail on the same to hdfc.[protected]@sahaj.co.in so far no one has responded. Please help me to track my fastag kit status. Thank you.

Rs. 885 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 9th December when i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank because i feel my money is not secure enough.
Kindly look into this case and get it resolved ASAP.

7 days ago i applied for fastag via hdfc portal by uploading all the required documents. Payment of 500/- was done through my hdfc credit card. I got the reference number (Hfr860498) as sms but i have not received any email with the application details. The customer care number [protected] which they provided in portal is of no use. There is no way to track the status. Please help me what is status of my order and provide correct customer care number which help the customer.

I had applied Fast tag using HDFC Portal against Application reference Number HFR457289 on 22nd Dec 2019. Wallet ID creation & Recharge intimation received on 26th Nov 2019, but no update on fast tag delivery even after 15 working days. Customer care no [protected] is not reachable, no email available online for followup, even HDFC Bank RM is not able to help.

I have applied fastag on 22/11/2019 from hdfv bank online data portal they gave me message that you will receive your fastag in next 7 working days. I did not received the fastag during this time. E so i registered complain on 1033 no. As there is no perticular contact for hdfc fastag. But still there is no response for this issue. I highly recommend not to buy fastag from hdfc bank as there is no particular on e point contact for that and there is no service at all. I don't know they will provide me the fastest or not. Don't buy from hdfc this is total fraud.

I dont know why you people are cutting money in my account first 603 deducted for 2 days delay for the emi and now 200.Its better you deduct my entire amount from my account.please check for what the amount has been deducted .due to the delay of the emi they have charged 607 first and then now 200 .the firdt amount 600 deducted i agree that they have charged me for the delay of emi to be paid .i dont understand for the second

It’s been a month since I have applied for HDFC fastag and I have still not received anything. The amount of Rs.500 was immediately deducted from my account.They promise within 7 working days, I don’t understand how it works.The helpline number is useless it’s either busy nor no one to respond. Being such a reputable bank it’s really not acceptable.

Hope it gets resolved soon.

Hi,

My account is in bhandarkar road, today from my account Rs. 236 got deducted. In my account statement is giving stop cheque charges, but haven't given check to anyone not even request to bank to stop it. Let me know why this is deducting without letting me know from my account. Please consider this is serious issue. Attaching the screenshot of my account statement.

I have applied for HDFC fastag on 30/11/19 and my application Id is HFR815917. I have got sms and email that my fastag has been issued on 05/12/19 but I couldn't get any dispatch status yet. The helpline number is always busy. There should be some kind of tracking available for customer or HDFC should keep user updated about the delivery status. I often go out of state and need the fastag urgently. Please deliver my fastag on priority basis.

I applied for fastag on hdfc bank portal on november 4, 2019. Rs 500 was deducted from my account and i received multiple smss stating the ref. No. Of my application: [protected].

On november 23, 2019 i received another sms stating my cust id:[protected] and that my wallet has been created where rs 200 has been deposited.
On the same day i received another sms saying that my fastag rfid will be despatched within 3-4 working days.

Till today, dec 9, 2019, i have not received the tag. Also, the contact no.[protected] is not working. An email to fastag. [protected]@1pay.in has elicited no result and tracking site on hdfc returns no record. There seems to be a complete blank on this issue and as a consumer we have no clue about what is going on here. The government living in its own castle in the air thinks all digital will solve all issues o[censored]s indians and we will live happily ever after. Meanwhile it is going on delivering deadline after deadline which is now 15th dec for mandatory fastag!

I have submitted Rs.1500/- for application process of the fastag for my 3 cars and unable to track the application status. I have received a message but no mail has come or neither can I find a link to view my application status. I am trying to reach the helpline number but that either is busy or not being attended by the customer care .

PLEASE HELP!!!

Hello,

I had requested for Fastag through HDFC and got officla confirmation by18th/Nov. I found vehcile no. registered was NOK as TN19 was mistakenly mentioned TN10. Since 18th/NOV/19 i am keep trying though all the different channels i could but have no responce at all.
Now my request is to correct the Vehicle number with the existing Fastag i received on 2nd /DEC/10. refer enclosed snap for more details.

I have applied hdfc fastag through online and made payment of 500 inr.

After few days i got email with following details:

— forwarded message —
From: hdfcbank
Date: mon, 25 nov 2019 03:54:21 +0530 (Ist)
Subject: congratulation! Tag issued successfully
To: [protected]@gmail.com

Click here to know
More...
Images not downloading? Click here for best view
[image: hdfc bank]
Dear customer,
Your fastag has been issued successfully. Your customer id is
[protected] and wallet id is [protected]. Please visit
https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are
Retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if
You are corporate user
Warm regards,
Hdfc bank

But, now more than 12 days passed; i had not received any fasttag or dispatch details from hdfc bank.

I am a customer of hdfc bank from more than 15 years.

I am very much surprised to know bank gives promise to deliver fasttag with in 7 days by now more than 15 days passed.

Thank you

Dinesh sood
Cell: [protected]

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

My credit card payment date is 8 of each month,

Due to insufficient balance auto pay transaction failed.

Once i got the message 'immediately on same day' i paid amount by net banking.

Though i got amount of payment return fee 450 as in my credit card unbilled transactions.

Why amount is being deducted if i paid on same day itself... Why this fine..

Want refund of...

I had applied for fasttag on dec 4th with the reference number hfr946744.
Rc copy is attached and an amount of rs.500 was deducted from my hdfc sb account, yet no updates on the delivery so far.
The toll free number is a waste, no one answers.
I m totally dissatisfied with the service this bank is providing to the customers.
Kindly check on this as soon as possible.