HDFC Bank Complaints & Reviews

Hi i buy fast tag through hdfc bank online site on 30/11/2019.
Application no. Hfr789329
Got a msg from them that you will receive a mail in which pdf is there and fast tag whithin 7 day but not received mail and unable to track fast tag also.
Tried to contact on [protected]
And [protected]
Both no are not connected 😡,
Tried to call hdfc customer care but not received any information regarding this

Hopeless customer service offered at cv ramannagar branch in bangalore. I was informed by the employee that account holders should visit the main branch for changing address and there is no facility to change the address online. I found this a big challenge for nre account holders to visit india to change address. This sounded so ridiculous and i questioned the employee. He was adamant that address change can be done only visiting the branch. The employee was more than happy to hand over a form to close the account rather than figuring out how he can help me.

With this kind of service hdfc bank is bound to loose nri customers. Please train your employees customer service and customer retention. The employee didnt care for my account since my account is held in a different branch. Ridiculous attitude...

I had purchased 2 fast tags for my two cars namely celerio and ml 350 mercedez benz which was done on 29th november 2019

I have confirmation msg and fast application number hfr749864
And msg says i will receive pdf on my e-mail and fast tag with in 7days

And tried contacting the toll free mentioned[protected] but there is no connection at all

For which i have paid rs 1000/- both tags through online,

I am really wondering what could be the next or lost money

Please resolve this issue

I have loaded 12900 to my payZapp wallet. But now i cant transfer it to my other bank account. its saying 'Funds could not be transferred' and in error description its showing API Reject.
I need to transfer that amount to my other account. Please help me on this issue, its really urgent.

I have applied for fastag from hdfc website my ref no is hfr355536 on 12-nov-2019 my wallet has been created. Amount has been credited into wallet. But physical card is not sent to my address.

Customer care number provided is not getting connected. No information in banks about shipping status.

Please respond to me with status of my application and when will i get fastag its already 20 days.

Thanks
Mohan

I have made a transaction at reliance digital showroom on 29th august 2019 with hdfc debit card, when i made that transaction there was an offer 5% cashback will be received in 90 days. It is now more than 90 days, till now i haven't any cashback. I am facing this issue not for first time, previously also cashback not received from hdfc bank. Please help me on this.

Hdfc bank fastag — application reference number: hfr347436
I have applied hdfc fastag through online and made payment of 500. On 9th november 2019 the reference number of the application is 347436.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
Further to this there is always a new excuse by customer care. Not able to find ombudsman number for the solution of this problem. Can anyone help on this??

I applied for a fastag through hdfc bank on the 30th november. Reference no. Hfr798800.
As per the registration page i was to get a pdf registration to my registered mail id. Nothing has come as yet.

There is no way to check status as the phone number is not working.
Could someone let me know the status.

Hdfc netbanking site is also not working these days.

I have been charged more for same day return journey. An extra amount of rs.45/- has been deducted from my fasttag account.
Also there is no local language (Kannada) option only hindi and english
Amount deducted by hdfc fast tag:- rs.190/-
Amount which was supposed to be deducted is rs.135/-

My wallet id:-[protected]
Customer id:[protected]
Vehicle number:- ka50-z8291
City :- bangalore
Toll plaza:- devanahalli (Airport blr)
Dispute date:- 24th nov 2019
Dispute time:- 8am to 11 am

I applied for fastag through hdfc bank online portal on 27 november, paid all necessary fee and got an acknowledgment with application reference no. It's been more than 7 working days and still have not got my card. Customer care number is always not reachable. Didn't expect this from hdfc. My advice to others who are looking for applying fastag, please do not apply it via hdfc. Their customer service sucks.

I have not received my fasttag which i applied in the month of september.
My customer id is[protected].
I got a message dated nov 1 2019 informing that my fast tag is on my way and will reach by 08/09/2019.
The hdfcfast tag helpline doesn't work[protected]. Money has been deducted and the mobile number sent via sms also[protected] doesn't work.
When i try to register on the fast tag link with the details, it says no record found.
Can you please provide a way to track the same? If not please initiate a refund.

I got response from hdfc saying bhirva contacted. That woman is a liar. She did not call me or contact. She destroyed all my letters. You are forcing me to take legal action. Bhirva is the worst person ive spoken to. She did all this to cause me trouble. I want all the fees waived that they ve cut from me since september last year. Cust id 22840860. Regarding stop of ecs.

Seriously i don't know what going wrong with you people. I have to. Get my delivery by 2nd.. But the delivery person has mentioned as incorrect address. Same address only i receving lpg cylinders how come they find it as correct.. Really worse service i never seen.

Delivery of your hdfc shipment will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

Dear
I have filed the fastag application and I have received the below information.
[Your FasTag has been Successfully Recharged for Rs. 200 on 11/26/2019 7:53:10 AM. Our reference Number for the transaction is [protected]. Balance amount in the Account is Rs. 200.00 - HDFC Bank Ltd.
[04/12, 07:56] Lavanya M: Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
Your FasTag has been Successfully Recharged for Rs. 200 on 11/26/2019 7:53:10 AM. Our reference Number for the transaction is [protected]. Balance amount in the Account is Rs. 200.00 - HDFC Bank Ltd.
However I have not received the fastag.
I am trying to reach customer care there is no response.
I am awaiting the details.

Date of application :[protected]
Application ref. No : hfr452685
Name : syed kalilullah
Vehicle no : tn68x4808
Mobile no : [protected]
Mail id : [protected]@yahoo.co.in
Amount paid : ₹ 500 (Online payment)
On[protected] i got sms and mail about my customer id and wallet id. Within 2 to 3 days your card will be dispatch.
But still now i did not get fastag card or dispatch sms or email.
Try to arrange and send the details of dispatch details.

My hdfc salary account has been locked by hdfc credit card division and all the account balance has been put on hold, due to which i am not able to do any transaction.

I called the credit card division of hdfc bank but they are not able to provide the necessay information, they are advising that due to outstanding dues on my credit card, my salary account balance has been put on hold.

When i tried to explain them that the transactions are not valid and i cannot owe any amount, they advised that the transactions might be done by me that's why these are outstanding on my side. And
If do not pay this, the salary account balance will remain on hold.
I tried to explain them that these are not valid transactions and i pay all the dues on time however they were not able to help me.

All the outstanding reflecting as due on my credit card should be removed as the transactions amounting to the outstanding balance are not done by me.
And also the hold on my salary account balance should be removed immediately.

Kindly have the hold placed on my salary account released and also advise the credit card department to correct the fake entries/transactions so that my credit card does not show any outstanding on it.

Regards
Isha gupta

Hello,
Amazon was able to deduct an amount of rs199/- without my consent.
I own a regalia first credit card. If this is not secured, i would like to close it asap.

The message that i received:

Alert:rs.199.00 spent via credit card xxxxxx at amazon1258399 on[protected]:23:19:22 without pin/otp. Not you? Call [protected].

I need an answer from hdfc for the above matter.
How was it possible for someone to deduct the amount without my approval?

I am not able to reach hdfc fastag customer support as the line is always busy. I need to change my delivery address of the fastag as i moved away from the address that is in their database.

The blue dart courier guy visited my old address to deliver the fastag from hdfc bank, he was not able to deliver the package at the mentioned address as i moved away from the address.

I here by informed u that today i m going to hdfc bank and the branch is in dist. Shamli. Now i tell the staf i wnt to open saving account in ur bank then the one people his name is vibu sharma asked some documents and then i will give that document and again asked bank statement of that check which can give for account opening. I will give again statement which transaction something about 25k and that seen the transaction and speak loudly.
Aur bola tumahri aukad nahi yha account khulvane ki
What, s the behaviour???
I[censored] will not any punishment of this guy vibu sharma otherwise i will case against of that.

I applied for hdfc fastag on 22nd november still fastag not received, though it was promised it will be delivered in 7 days, but it's more than 10 days no tag received.
I just received a mail on 26th that my wallet was created but no updates after that.
I even tried customer care but got no response,
Even mailed - fastag. [protected]@insolutionsglobal.com no response from there also.
Never seen such poor customer service.
Plz refund my money if i cannot get my tag.
Application reference no.- hfr456647
Vehicle no.- pb913859