HDFC Bank Complaints & Reviews

After payment completed showing error page and money deducted 2times tried to contact customer care but always busy or not accepting call what should i do, will 2 tags deliver? No information about delivery through mail or message
Is there any other customer care number or mail to contact?, what about 2 times deduction can i cancel?

Applicationreference number : hfr660566...

Hi team,

I have applied for the fastag in hdfc online. I have filled in all the details and submitted the docs. Finally after the payment of 500 made, i received an error and my money got deducted. I made the payment through hdfc debit card. Please check and let me know how do i claim my fastag now. I tried calling to the fastag customer toll free number and it was continuously busy for hours.

I was asked to...

Dear sir,

My customer id is[protected]
Wallet id is [protected] & reg. Mobile no. Is[protected].
Fastag issued to me for vehicle no. Pb23x9904 has been damaged and i mailed to hdfc bank earlier for issuance of duplicate fastag but no action has been taken by them. I have mailed on fastag. [protected]@insolutionsglobal.com. No response have been received on mail and no one is picking customer care number. Now...

Hi,
I got my fastag from hdfc when i brought my car. But now i have to recharge my account but i didn't have customer id & wallet id. So couldn't able recharge my fastag. I didn't received welcome mailer too. I tried to call customer care no, but it's not working. And i didn't find customer mail id.
Please let me know how can i recover my cutomer id & wallet id....

Fastag application reference number hfr364679

In hdfc fast tag website i logs in my account, i found my email address and driving license number which you entered is wrong in road users profile.

You people have entered my hdfc bank account customer id instead of driving license number and also the email address is given wrong. All my transactions details will be going to unknown person through email. This is...

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount n 100 as insurance & 200 as the top up amount). The reference number of the application is hfr647397. I have uploaded final document and rc n bank detail as i am there customer. But i had not got nor any sms or any mail. How can i track my fast tag, when call customer care they not even pick any call
Here is no way to contact hdfc fastag...

I have applied for fastag from online hdfc bank portal. Payment of rs 500 made on 26.11.19 but after that no any confirmation msgs or mails received.
Also its customer service number is not working. Continuously i am calling to service number but it is showing only busy busy busy...
How could i get the cust id, wallet id etc?
Hdfc should not work for the customer mental harassment....

* this is second time complaint on this portal*

Earlier complaint resolved by hdfc team stating after 7 working days tag will get delivered but its been more than 7 workikg days on the below request and card has not been dispatched yet

Application ref no - hfr369841

I have applied for hdfc fastag on 14th nov 2019. After successful submission, message displayed as you will receive fastag in 7 days...

On 24th nov. I have received sms from hdfc bank with details of fastag like customer id and wallet id. Post that there is no any courier tracking of physical fastag sticker provided. Their customer care number is always busy. There is no any way i can track when i will get my physical fastag sticker inspire of paying all the charges and submitting all the documents...

Mumbai, maharashtra, india

I have applied for the hdfc fastag from hdfc fastag portal on 17th nov-2019.
I have paid online thru hdfc card but i didn't receive fastag even after waiting for more than 10 days. Hdfc promised delivery within 7 days.
Tried calling on their customer care [protected] many times but didn't get response.
Hdfc have sent message and email confirming that my fasttag is loaded with...

After doing payment on 27th nov'19, no updates till dates from anyone neither fast tag nor hdfc related to the application acceptance or rejection either.
As i have trusted hdfc and made my parent through their gateway i would like to write this complain against hdfc bank and their fast tag distribution process.
Kindly look into the matter, at least provide us with application tracker feature, so that we don't have to ask all...

Dear Team
I am taken a loan in 2017 on My wheel but I am repayment 3 lac .Last 1.5 year I am not given Emi so daily call received collection office.
My repayment condition is very poor .
So Please team close my loan in Settlement in minimum amount.
Applicant name :-Hanuman. Sahay sharma
Loan No.82373733...

I have applied for fastag through hdfc website. I have made the payment and uploaded the required documents but i did not get any confirmation text message or mail. All i have is the application number. Even the customer care number is not reachable every time. I am unable to track down the status of my application and dont know how long will it take to get a fastag. Kindly help to resolve my problem...

I had made payment two times from my hdfc credit card. Payment is deducted from my card, but time out message received from fastag. I had made payment of rs 500/- two times see sms screenshot
Alert: you've spent rs.500.00 on (Credit card xx7398 at etoll1291683 on[protected]:15:42:13. Avl bal - rs.10269.29, curr o/s - rs.64730.71. Not you? Call [protected].)...

I was applying for hdfc fastag on 28, Nov, 2019. After verifications of form I was doing payment for Fastag Application No. HFR661530 using credit card. after payment, a error appeared that "session timeout or error on page. Please try again after sometime".

I am not sure, my request was successful or not.

I am trying to call on customer care number since morning But this is always busy.

There...

To whom ever it may concern

for your great attention, i would like to highlight you that the branch manager of old airport branch mr. Tushar nigam who is a fraud star of hdfc bank. He also doesn't know how to behave and his behavior is always pathetic in-front of ladies in the work place.Why he is threatening to employee in the work place due to his personal /illegal requirements. Is this the atmosphere of hdfc bank or...

After purchasing hdfc fastag, i have not received any welcome mail. I have not got fastag customer id & wallet id id.
I need this at the earliest & i am unable to login my account.

I tried to contact the toll free number provided all over websites, but every time it comes busy.

Absolutely unhappy with this, please get it rectified so that i can login and use the fastag

Santosh...

Dear team,

I applied for a fastag online via getprepaidcard.hdfcbank.com. After I was done with payment, a screen appeared that showed "session timeout or error on-page. Please try again after some time"

However, the amount of rs.500 was deducted from my account.

I called on the HDFC fastag helpline number but it is always busy or not reachable.

There is no way to track the application...

I applied for Hdfc bank fastag today. Rs.1000 payment was deducted from my account but the form displayed 'session timed out' message. I haven't received any conformation mail or message for apllication received or cancelled. I'm trying to contact the Hdfc bank fastag customer care number [protected] but the call never goes through. Please tell me what to do.
Etoll1291683...

Hi,

I was trying to apply for hdfc fastag on nov 27, 2019. As I have a savings account in hdfc since 2008, I thought of availing the hdfc fastag facility.

I wanted fastag for one of my personal vehicles so total amount to pay was shown as rs.500

After I was done with payment, a screen appeared that showed "session timeout or error on page. Please try again after sometime"

However,...