HDFC Bank Complaints & Reviews

I am trying to contact the fastag customer care but the call is always busy. While application, i paid rs.1000 for 2 vehicles and submitted documents for both the vehicles.
1. After my application, i was told that i will receive fastag application pdf in my email which i never did.
2. Today, i got an sms with my customer id and wallet id but when i registered and logged in, it says that i only have 1 car registered under the...

I have applied for hdfc fastag till now i didn't receive any confirmation email and found no option to track my request. I have been with hdfc for last 10 years and this is the worst moment i have ever faced. My application reference number is hfr472444. There is no way to track my request. The toll free number which is provided in the website is useless. Whenever i tried it was busy. Please don't trust this service, it's waste of time....

I had applied for the fastag for my vehicle through the hdfc website and paid 500 on 25-11-19 via my hdfc savings account. The website froze after the payment was deducted - said the session has expired and i could not go back or forward. I tried calling the toll-free number which is always busy. I want to know the status of my application so that before 1st of december i can get this issue resolved...

Hi,

I have applied for hdfc fastag on nov 25th till now i didn't receive any confirmation email and found no option to track my request. I have been with hdfc for last 10 years and this is the worst moment i have ever faced. My application reference number is hfr505197. There is no way to track my request. The toll free number which is provided in the website is useless. Whenever i tried it was busy. Please don't trust this...

I have applied fastag on date 15.11.2019. till date 26.11.2019 i have not receive any fastag and and status. Hrf number is HRF 377627 . There is no way to track my request. The toll free number which is provided in the website is useless. Whenever I tried it was busy. Please don't trust this service, it's waste of time....

Hi there,

I had applied for fasttag on 24-nov-2019 by paying rs 500 through hdfc netbanking. Application reference number :hfr504624. However, i am not able to reach out to customer care inspite multiple attempts, neither there is any update received from hdfc on the current status. Attached application confirmation screenshot for your reference.

Can you please make sure fast tag is sent to my registered address...

Because i hold a saving account in the bank so i applied for fastag vide application reference no. Hfr364786 on dated 13/112019. This i did because the bank site says that the tag is issued and delivered within 7 days. Thou the customer id no.[protected] is generated but there is no mention when the tag will be delivered. There is absolutely no mean to contact the customer care as the no. [protected] is not accessible.
Kindly help...

I have applied for fastag about 4/5 days ago, at that time i paid 500 rs through netbanking. After the payment page reloaded automatically and on screen it showed me that session was timed out. But amount was deducted from my bank account and i didn't receive any fastag by post or any other service. Registration number of my vehicle is gj05jm4696 and mobile number is [protected].
Pls give me appropriate confirmation about my application...

I have applied for the hdfc fastag which is my big mistake i have applied on[protected] now its[protected] but still i have not received my fastag eventhough my fastag wallet id and customer number received but the hard copy of fastag is still missing, application number : hfr384252, after several tries on the twitter they have replied but not able to tell me when should i receive the fastag, the number[protected] is not working at all...

Dear concerned authority,
My fastag has been activated online. I had applied on 13th nov 2018 for the fastag.

I want to know that when will i receive my fastag for my car. I read in your site that it will take 7 days for the fast tag to reach our doorsteps, its been 13 days now and i am still waiting to recieve it.

Please tell me that when will i receive my fastag....

Hello

Recently i applied to hdfc bank credit card which has already got linked to my net banking account. Due to some issues with the courier service they returned it to hdfc, it was shocking that the courier service didn't even tried to call me. Hdfc keeps sending sms to me as card as returned please contact customer support. When i call customer support i'm unable to connect to any representative. I tried almost all the number....

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr 431132. I have uploaded scan copy of rc. On 24th nov i got my wallet and customer id but still no update on fastag sticter dispatch.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The...

I purchased a hdfc fastag more than a week ago and i received a mail stating that the fastag is been issued and 200 rs have been credited but till date i haven't received any fastag also i tried contacting mailing hdfc but no one responds looks like hdfc is least intrested to help customers
I have been a hdfc customer for last 5 years didn't expect such kind of treatment from them...

Hdfc fastag support team is not responding. I paid for 2 vehicle registration and then got email of i will be contacted by hdfc team in 7 days and guess what no updates. The service number [protected] is not working. I have sent email to support hdfc they never respond. I'm getting frustrated to see such a nonsense service from hdfc. Pl help since hdfc is don't care about their customer. Let me know any media by which these guys can be contacted...

Hello,

My application reference number is hfr411936

I have submitted fastag application on 19th nov 2019. I received mail mentioning wallet id on 22nd nov 2019. But till today, i haven't yet received any mail or call from hdfc representative for further status. As per message displayed on application form submission, "you will receive fastag within 7 days and our representative will contact you", but no update...

The hdfc bank has put a hold on my funds of rupees 39.63 as mirevenue hold through gefu

Account number: 05010 * * 84
Ifsc: hdfc0000512
Branch: somajiguda

The customer service is not able to give any info on this.
First of all, it's hard to reach customer service because it takes a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer...

Really worst customer support. I have been calling them since two weeks after i paid amount 200 for replacement of fastag but still it is not yet dispatched. And also have sent mail with my current address to update in fastag profile but still not updated.
Even i called today but still not dispatched after more than 10 days from the day i requested and paid.
What is the issue with hdfc fastag. I need it as soon as possible...

I have applied for credit card from hdfc bank application no :19k[protected]s3 and it was declined without stating any reason, when i inquired through hdfc branch they are not able to provide any help stating that in their system it is still showing as in review however to me it clearly state declined.. 2 months bank also it got rejected without sighting proper reason.. When i complained customet care they trapped me and applied for another...

Hi team,

I have applied fastag on 19th nov, i haven't received any confirmation. I was trying reach the customer to get the status of my application.

But unable reach out to them the number is always busy or not being attended.

I am not aware to whom we should reach out or escalate on this issue....

I applied for fastag on 25.11.2019 at the website. I got an application reference number as HFR540676, where it is mentioned that representative will contact me. I have already made payment of rs. 500/- through online transaction.

But i have not received any notofication/mail/message regarding fastag.

I am trying to call the toll free number provided for fastag helpline [[protected]] but its not connecting....