HDFC Bank Complaints & Reviews

This is to inform you that i am holding a current account relationship with hdfc bank with account number [protected] and this email is regarding the incorrect transfer of my funds to the wrong account by bank officials due to their negligence.
On the 6th of november i have placed a neft request in hdfc bank jk plaza with ifsc code hdfc0001468 for rs 150000 to account number [protected] with account name amit kumar meena, but they have transferred to a different account [protected] in bank of baroda. Next day i came to know that my funds have not reached the correct account. I had immediately placed a request to return my funds, but as the mistake happened due to their several negligence so none of the official taken it seriously and asked me to talk directly to bank of baroda as they don’t wanted to expedite this issue at higher level putting my 1.5 lakh at risk.
From that day i am regularly going to hdfc bank but they are not helping me anywhere. I also came to know that there were a lot of negligences like
1. They have put the wrong date stamp of previous month on neft slip, i. E. They have date stamp of 6th october instead of 6th november.
2. They have not verified the account number properly from neft slip.
3. They have not asked for signature for corrections in amount section in slip.
Due to this various errors, no one from hdfc bank jk plaza is helping me.
I am feeling very sad while informing this thing happened with me with you, but as i am not seeing any help from any representative so i am requesting you to please look into this matter and help me to get my money back.
Regards,
Pulkit gupta
A/c number: [protected]
A/c name : pulkit gupta

I submitted the fastag application on hdfc banking website, application number hfr494946 on 24th november. I did not submit the vehicle rc as it is in my native & selected the option of submitting later. Made a payment of ₹500/- online. Received an email with reference number and that was it. Nobody has contacted me till date. The toll free number provided in the acknowledgment email is busy always.

My salary account is with hdfc and i'm appalled by the pathetic service.

Hi team,

I have applied for fastag via hdfc online after the payment is detected from my credit card account i got an error page in the portal and even i did not receive the confirmation email for the fasttag applied. I don't have references no as well. I have only transaction sms alert: you've spent rs.500.00 on credit card xx9758 at etoll1291683 on[protected]:16:15:29
I tried to call customer support - multiple times but nobody is picking the call. Then i tried to call pos number of bangalore, but again the same, nobody picks the call.

Let me know if you need any other details.

Regards
Harish

Going to be a month, no fastag delivered by hdfc team. My application number hfr342231. I have tried the call center who is not easily picking the call. Waited 1 hour for them to answer call. Still there is no proper response.
I want to know if my application processed and when can i have the fastag. Deadline by gvt is 1st dec. I am very much disappointed on hdfc service over getting fastag to customer in this way.

Hello i have applied for hdfc credit card and my card number ending with 4895 and my credit card delivery date is 20th november 2019 by blue dart on my given address but because of some work i will b not their on given adress for 1 month so what can i do does they will delivered the card on another address where i am available or shall i pick up my card after 1 month if possible what can i do my mail id is protected

I applied for fastag on 26.11.2019 at their website. I have already made payment of rs. 500/- through online transaction. But till now i have not received any notofication/mail/message regarding fastag.
I am trying to call the toll free number provided fastag applications but no one is answering or the number is continuously busy. First time i am facing such horrible service from hdfc.

Hi,

I have applied for fastag for my vehicle, and my amount got deducted from my account, suddenly page got refreshed and its mentioned as error on the web page, i didn't note my ref number too, i have searched for application track /status check, really worst form HDFC

Kindly do contact me
cust_id; 62238593
mob;[protected]

The bank has charged me rs 885 for depository charges on demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference number as provided by the bank

I am against to see this has happened inspite of me not using the demat services and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

Please help and givem me an update on [protected]@gmail.[protected]@gmail.com

I am a customer of HDFC bank which made me apply for Fastag with HDFC. I did not receive any SMS or E-mail but the bank has deducted Rs. 500 for the Fastag. Luckily, I noted down the application number for Fastag. One day, I made a call to[protected] explaining the problem and the representative assured me that my issue has been taken up as a priority. After this, I have not received any further information on the Fastag. I tried calling their service number[protected] multiple times, but no one has responded to it.
I see that on news that FASTag is made mandatory for all vehicles from Dec 1. Now, I am REALLY DISAPPOINTED and feel cheated by the Fastag service that HDFC bank has provided. The HDFC bank should either issue me a Fastag at the earlier possible date or consider refunding me 😡

My Fastag application reference number HFR300629

Hi,
I have applied for hdfc fast tag online and paid 500 rs (200 as deposit, 200 as security and 100 rs fees). Since then there is no update. I juat gor an email saying my fast tag processed succesfully but nothing after that... I tried reaching out to support number of times but no response or always busy. Reference number is [protected]

Kindly address the same

Thanks

After successful payment of 500 rs i got a reference number HFR 476070, apart from it i didn't get any confirmation or status update on my registered mobile or email id. Customer care number is always busy.Its being three days since i made the payment but i didn't receive any kind of status update.I would like to know the current status of my reference number.

I have a jumbo loan of 45000rs on my credit card. This would be my first payment to the emi. I paid the due complete due amount emi bedore the due date. When the due date passed out, what i see is i have been charged 450rs as payment return fee on the statement. After enquiring on google i found out that if we have auto debit we r not suppose to pay it ourself or else they reverse the payment and charge this fees. This is such pathetic a pathetic system . Now its a waste of my time to contact cuatomer care and wait for the issue to be resolved.

Cust Id: 61863646
Ac no: [protected]

I applied for Fastag through HDFC on[protected] and have not received it yet. I got an email on[protected] that it has been issued however I do not have any information or tracking if it has been shipped. Calling customer care is useless - it is busy or no response always and this is really frustrating, being in the dark.

My Customer ID is[protected]

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR067269. It is supposed to reach me in 7 days but its been more than AN YEAR since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy always.

I have applied hdfc fastag through online and made payment of 500 inr . The reference number of the application is HFR566435.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Hdfc bank has put a hold on my funds of rupees 12, 758 as mi revenue hold through gefu, ac number is
Account number: : [protected]
Ifsc: HDFC0000549
Branch: Electronic city
The customer service is not able to give any info on this.

This account created by my company. due to some problems they paying through cash.. iam salaried person... if they hold this amount how can we survive ? as per RBI guidelines banks should not

Levy of penal charges on non-maintenance of minimum balances in savings bank accounts

https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Hdfc bank holding this amount means how can we servive.. please reuqest you to remove negative balance from my account.. onwords i will keep negative balance..else i wil go to court ..i dont have any choice..as per rbi you cannot hold

I purchased one TV and refrigerator from amazon using debit card emi option from hdfc .The actual billing shown in while purchasing was 1499.83 and 1782.00 for 6 months but i got a message from hdfc today with due amount of 3014.94 and 3547.96 which i have no idea how they calculated.i tried calling their debit card emi customer care number which is not connecting at all.

Hi
I applied for fastag and i have submitted the all the required document through online and i got a sms stating that account created successfully but i didn't get any information regarding how to collect my fastag.
Sms received for the same is etoll1291683

There is helpline given in that site (Services and sales) but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Ajay shah

Ref no. Hfr430057
I have got the email/sms that fastag issued successfully on 22nd nov.
However still now i haven't received the tag. Please could you check the status.

I see another user complain the same issue and customer care responded to contact fastag.[protected]@insolutionsglobal.com. Is it the right email. Is there anything that we need to replace in [protected]?

I have apllied for hdfc fastag ref no.:hfr556391 on 26 nov 2019, i got my bank account deducted with rs.1000.. But did not got confirmation message or any application message yet. We are provided with tracking code.. But how to use that tracking code and where to use it is not availble on the website... Please help to resolve this problem as soon as possible