HDFC Bank Complaints & Reviews

It is unfortunate, i applied for hdfc fastag through online, and paid the required amount of rs. 500/. I am unaware of the progress of the fastag, trying to contact through their customer number but it is always busy, i am very much unhappy with the service of hdfc fastag.

Hdfc bank fastag — application reference number : hfr542719. Such a pathetic service☹️

I have applied for hdfc fastag 10 days back and paid 500 rs as per the chanrges they mentioned. Got wallet id and customer id, but physical copy of the fastag has not received. Customer care number is useless, it wont connect. Sent email also, no response.
I reached to nearest bank, they also not able to help for applied online. They are really cheating the customers.
Fastag application reference number hfr394481

Policy n. 16657250
Documents not submitted the bank
Main life bank me 3-4 bar gya bhiwani mk plazza me pr meri polciy maruite nhi kr rhe bol rhe roz kl aana kabhi to staff chutti hota h or kabhi system slow hota h inka or bolte h ki phone kr ke bta dege or na kabhi phone krte ye log meri policy april me matur honi thi pr abhi tk na hui sirf life bank walo ki kami thi

I hold hdfc account since 19 years hence applied fastag thru them my application reference number is hfr364599, applied on 13th nov'19, there is no sign of fastag sticker. Their toll free number is also not reachable and fed up of calling them. Also there is no other contact number or email id provided to reach them. It is pathetic service by hdfc bank. If they can't fulfill they should not promise or take up things.
Need an update as when will i receive my physical fastag. If you can do it refun the amount will apply thru other credible source.

Hi i applied for the hdfc bank fasttag online, and received a notification a week ago, on 22nd november that it has been issued successfully. I have received no communication nor have i received the fast tag and this is very frustrating. All phone numbers including the customer service number published by them ([protected]) are useless. The customer service number continuously gives a message saying busy, other mobile numbers say number does not exist.
The application number is hfr391414

I have applied for hdfc fasttag around 15 days back, but still i haven't received the fasttag, i just got a mail/message from hdfc telling your fassttag id is activated. I have been trying to connect to the customer care but none of them is available. I even mailed the team but still no response.
Is there anything else that is supposed to be done?

Dear sir,
I applied for fastag through hdfc portal application reference number hfr507891 and they said application will get in registered mail i'd still i didn't received any mail or fastag. And no call from representative when i am trying to call the number which they gave no one responding can you get refund i can apply it again. Please suggest and do the needful.

Thanks
Sukumar

This is to inform you that i am holding a current account relationship with hdfc bank with account number [protected] and this email is regarding the incorrect transfer of my funds to the wrong account by bank officials due to their negligence.
On the 6th of november i have placed a neft request in hdfc bank jk plaza with ifsc code hdfc0001468 for rs 150000 to account number [protected] with account name amit kumar meena, but they have transferred to a different account [protected] in bank of baroda. Next day i came to know that my funds have not reached the correct account. I had immediately placed a request to return my funds, but as the mistake happened due to their several negligence so none of the official taken it seriously and asked me to talk directly to bank of baroda as they don’t wanted to expedite this issue at higher level putting my 1.5 lakh at risk.
From that day i am regularly going to hdfc bank but they are not helping me anywhere. I also came to know that there were a lot of negligences like
1. They have put the wrong date stamp of previous month on neft slip, i. E. They have date stamp of 6th october instead of 6th november.
2. They have not verified the account number properly from neft slip.
3. They have not asked for signature for corrections in amount section in slip.
Due to this various errors, no one from hdfc bank jk plaza is helping me.
I am feeling very sad while informing this thing happened with me with you, but as i am not seeing any help from any representative so i am requesting you to please look into this matter and help me to get my money back.
Regards,
Pulkit gupta
A/c number: [protected]
A/c name : pulkit gupta

I submitted the fastag application on hdfc banking website, application number hfr494946 on 24th november. I did not submit the vehicle rc as it is in my native & selected the option of submitting later. Made a payment of ₹500/- online. Received an email with reference number and that was it. Nobody has contacted me till date. The toll free number provided in the acknowledgment email is busy always.

My salary account is with hdfc and i'm appalled by the pathetic service.

Hi team,

I have applied for fastag via hdfc online after the payment is detected from my credit card account i got an error page in the portal and even i did not receive the confirmation email for the fasttag applied. I don't have references no as well. I have only transaction sms alert: you've spent rs.500.00 on credit card xx9758 at etoll1291683 on[protected]:16:15:29
I tried to call customer support - multiple times but nobody is picking the call. Then i tried to call pos number of bangalore, but again the same, nobody picks the call.

Let me know if you need any other details.

Regards
Harish

Going to be a month, no fastag delivered by hdfc team. My application number hfr342231. I have tried the call center who is not easily picking the call. Waited 1 hour for them to answer call. Still there is no proper response.
I want to know if my application processed and when can i have the fastag. Deadline by gvt is 1st dec. I am very much disappointed on hdfc service over getting fastag to customer in this way.

Hello i have applied for hdfc credit card and my card number ending with 4895 and my credit card delivery date is 20th november 2019 by blue dart on my given address but because of some work i will b not their on given adress for 1 month so what can i do does they will delivered the card on another address where i am available or shall i pick up my card after 1 month if possible what can i do my mail id is protected

I applied for fastag on 26.11.2019 at their website. I have already made payment of rs. 500/- through online transaction. But till now i have not received any notofication/mail/message regarding fastag.
I am trying to call the toll free number provided fastag applications but no one is answering or the number is continuously busy. First time i am facing such horrible service from hdfc.

Hi,

I have applied for fastag for my vehicle, and my amount got deducted from my account, suddenly page got refreshed and its mentioned as error on the web page, i didn't note my ref number too, i have searched for application track /status check, really worst form HDFC

Kindly do contact me
cust_id; 62238593
mob;[protected]

The bank has charged me rs 885 for depository charges on demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference number as provided by the bank

I am against to see this has happened inspite of me not using the demat services and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

Please help and givem me an update on [protected]@gmail.[protected]@gmail.com

I am a customer of HDFC bank which made me apply for Fastag with HDFC. I did not receive any SMS or E-mail but the bank has deducted Rs. 500 for the Fastag. Luckily, I noted down the application number for Fastag. One day, I made a call to[protected] explaining the problem and the representative assured me that my issue has been taken up as a priority. After this, I have not received any further information on the Fastag. I tried calling their service number[protected] multiple times, but no one has responded to it.
I see that on news that FASTag is made mandatory for all vehicles from Dec 1. Now, I am REALLY DISAPPOINTED and feel cheated by the Fastag service that HDFC bank has provided. The HDFC bank should either issue me a Fastag at the earlier possible date or consider refunding me 😡

My Fastag application reference number HFR300629

Hi,
I have applied for hdfc fast tag online and paid 500 rs (200 as deposit, 200 as security and 100 rs fees). Since then there is no update. I juat gor an email saying my fast tag processed succesfully but nothing after that... I tried reaching out to support number of times but no response or always busy. Reference number is [protected]

Kindly address the same

Thanks

After successful payment of 500 rs i got a reference number HFR 476070, apart from it i didn't get any confirmation or status update on my registered mobile or email id. Customer care number is always busy.Its being three days since i made the payment but i didn't receive any kind of status update.I would like to know the current status of my reference number.

I have a jumbo loan of 45000rs on my credit card. This would be my first payment to the emi. I paid the due complete due amount emi bedore the due date. When the due date passed out, what i see is i have been charged 450rs as payment return fee on the statement. After enquiring on google i found out that if we have auto debit we r not suppose to pay it ourself or else they reverse the payment and charge this fees. This is such pathetic a pathetic system . Now its a waste of my time to contact cuatomer care and wait for the issue to be resolved.

Cust Id: 61863646
Ac no: [protected]

I applied for Fastag through HDFC on[protected] and have not received it yet. I got an email on[protected] that it has been issued however I do not have any information or tracking if it has been shipped. Calling customer care is useless - it is busy or no response always and this is really frustrating, being in the dark.

My Customer ID is[protected]