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Hi team,
I was trapped in an online fraud case so i had to block card, upi and everyting related and freezed my account. I reached out to bank to get back things normal, they asked me to fill a form and finally everything is working fine..i got new debit card, my account got unfreezed, my net banking working fine. But unable to use UPI payment, bank is saying they can check that my UPI is working fine, but i am unable to make any upi payments. Please help(attached screenshot for reference, when i use hdfc phonebanking to make any upi payment)
HDFC Bank customer support has been notified about the posted complaint.
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-Anay
HDFC Bank Customer Assistance