Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 61

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rakhidhiwar
Dec 2, 2022
Report
Copy

Hi Team,

Pls remove my pan card from irda portal. On immediate basis as I am unable to apply new job now.
Name - Rakhi Dhiwar
Pan no. BNYPD4527P

I have tried through ENVOY portal also as my registered no is not working now unable to get otp for the deactivation.

Already raised request many times but not getting response
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Khanashfaq
    from Alibag, Maharashtra
    Dec 1, 2022
    Report
    Copy

    Address: Alibag

    I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain sufficient balance in one months. I have been charged ach debit return charges of rs 990 in 18th November and again 796 in 23 November 2022

    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

    Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

    Please please help me resolve this and return my money.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Khanashfaq
      from Alibag, Maharashtra
      Dec 1, 2022
      Report
      Copy

      Address: Alibag

      I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain sufficient balance in one months. I have been charged ach debit return charges of rs 501 or 490 in 18th November and again 794 in 23 November 2022

      I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

      Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

      Please please help me resolve this and return my money.
      +2 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chandan.jana
        from Thavarekere, Karnataka
        Dec 1, 2022
        Report
        Copy

        Address: Kolkata

        I have done the imps transaction of amount RS.8300from my hdfc savings account to other bank account via mobile app.

        I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

        Why don't you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in hospital and don't have any extra money.???

        This is pathetic process from HDFC.
        EVEN I COULDN'T CONNECT TO CUSTOMER CARE DUE TO TECHNICAL PROBLEM ON BANK END.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chandan.jana
          from Thavarekere, Karnataka
          Dec 1, 2022
          Report
          Copy

          Address: Kolkata

          I have done the imps transaction of amount RS.83000 from my hdfc savings account to other bank account via hdfc mobile app.

          I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

          Why don't you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in hospital and don't have any extra money.???

          This is pathetic process from HDFC.
          EVEN I COULDN'T CONNECT TO CUSTOMER CARE DUE TO TECHNICAL PROBLEM ON BANK END.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            naveensinghcr21
            from Powai, Maharashtra
            Dec 1, 2022
            Report
            Copy

            Address: Qr. No E-1/46,inner campus, B.I.T Mesra,ranchi, R&D building

            Hi team,
            I was trapped in an online fraud case so i had to block card, upi and everyting related and freezed my account. I reached out to bank to get back things normal, they asked me to fill a form and finally everything is working fine..i got new debit card, my account got unfreezed, my net banking working fine. But unable to use UPI payment, bank is saying they can check that my UPI is working fine, but i am unable to make any upi payments. Please help(attached screenshot for reference, when i use hdfc phonebanking to make any upi payment)
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              naveensinghcr21
              from Powai, Maharashtra
              Dec 1, 2022
              Report
              Copy

              Address: Qr. No E-1/46,inner campus, B.I.T Mesra,ranchi, R&D building

              I am unable to make any upi payments, in otger upi apps like phonepe it says "your bank declined this payment", and on hdfc phonebanking it says " we are unable to carry out your instruction". Somedays back i was scammed with fraud case so account was freezed but everything got resumed, only upi payment is stuck.Nearby bank is also unable to help as they say your UPI is also enabled, they also cant help. I am fed up now with this thing now.
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Nov 30, 2022
                Report
                Copy

                Address: New Delhi

                Money transferred to Union bank with HDFC BANK IMPS REFERENCE NO.[protected]. Haven't received my money back
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sekhar1983
                  from Guntur, Andhra Pradesh
                  Nov 30, 2022
                  Report
                  Copy

                  Address: Guntur amaravati road branch

                  In my acount holding amount
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tanmay kishor choudhari
                    Nov 29, 2022
                    Report
                    Copy

                    Address: Annie Besant RD Worli Mumbai Maharashtra 400018

                    I am tanmay kishor choudhari from lakhani murmadi district bhandara 441094 I do interviw in online mode by shikha sharma and abhilasha mahanta they said you have to pay money which is refundable bso I pay and whole total amount is three lakh seventy thousand seven hundred rupees . And still I not receive. I am still waiting from 4 month . Give me my while money return . Shikha sharma [protected] abhilasha mahnata [protected]
                    +3 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    Tanmay kishor choudhari's [Complaint's author] reply, Dec 17, 2022
                    Please help me 7620464577
                    Tanmay kishor choudhari's [Complaint's author] reply, Dec 29, 2022
                    Please help me .
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tanmay kishor choudhari
                      Nov 29, 2022
                      Report
                      Copy

                      Address: annie besant rd worli mumbai maharashtra 400018 hdfc bank
                      Website: [email protected]

                      I am tanmay kishor choudhari from lakhani murmadi district bhandara I complain about abhilash mahanta to about fraud requirement she take from me three lakh seventy thousand seven hundred rupees which is she said refundable but still I not receive My amount still I am waiting .shikha sharma [protected] abhilasha mahanta [protected] they are liar s please help me return my money I do interview which Is conducted 3abhilasha mahnata and shikha sharma shikha sharma whatsapp no [protected] .and now from October month they doesn't give any response . They are not contacting with me please help me.
                      +3 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        uygd
                        Nov 29, 2022
                        Report
                        Copy

                        Hello team,

                        I am writing this to inform you that I was supposed to receive a cash back against the Loan with number[protected] but have not received it yet despite the 120 days of time for the cash back. Please look into this at the earliest.

                        Regards
                        Surakshitha Giri
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          RohiniSangireddy
                          from Hyderabad, Andhra Pradesh
                          Nov 28, 2022
                          Report
                          Copy

                          Address: Champapet, hyderabad

                          This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                          Kindly be informed that an amount of rs 807.33/- was deducted from my savings/salary account on 18 sept 2019 under the name of depository charges.

                          Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

                          And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

                          Also, i request you to please refund the deducted amount to my savings account.

                          Thanks and regards,
                          Sangireddy Rohini
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
                          Akhil212's reply, Mar 24, 2023
                          Dear HDFC Bank,

                          You are very clever, for deducting Depository charges you are not giving any reference number.

                          My self Akhilesh, randomly I checked march month statement, there I found sone depository charges deducted. The great HDFC bank this is unfair wit out informing customer you deducted 885 rupees. In this complaint you mentioned raise a complaint with reference number, In my deduction you did not maintained any reference nuber.

                          Please suggest me a solution on this.

                          Thanks,
                          Akhilesh
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and details of the charges for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Udya Patel
                            Nov 28, 2022
                            Report
                            Copy

                            Address: Rajgir, Bihar

                            Hi HDFC Bank Team,

                            "INTER-BRN CASH CHG INCL GST 101022-MIR[protected]."

                            The amount of 2, 596.00 was debited from my account no - [protected] on 29th Oct 2022 without any notice. Please explain which type of charge this is or why you would deduct this huge amount.
                            Please revert back the money asap.

                            Really I got frustrated with your service. How can you deduct the money without intimating me?

                            Thanks,
                            Udya Kumari,
                            Mob No - [protected],
                            Email- udya.[protected]@gmail.com,
                            Cust id[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Myashg
                              Nov 28, 2022
                              Report
                              Copy

                              I had a good transition history with your but your bank is repeatedly cutting amount from my account even now 1090 is showing as negative balance not even showing in statement please remove this feeling exhausted with this approach
                              Please remove it, unnecessary paying to the bank frequently thank you
                              MY details

                              Customer id[protected]
                              Account number: [protected]
                              Phone number [protected]
                              Mail id: chitteti.145.[protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Myashg
                                Nov 28, 2022
                                Report
                                Copy

                                Address: Sri Kalahasthi

                                I have opened a salary account in your bank and I had a good transition history with your but your bank is repeatedly cutting amount from my account even now 1090 is showing as negative balance not even showing in statement please remove this feeling exhausted with this approach
                                Please remove it, unnecessary paying to the bank frequently thank you
                                MY details

                                Customer id[protected]
                                Account number: [protected]
                                Phone number [protected]
                                Mail id: chitteti.145.[protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aliraza94
                                  from Bhagalpur, Bihar
                                  Nov 28, 2022
                                  Report
                                  Copy

                                  I am a NRI account holder and sent email for closing ISMAQ account, But still it is not closed, They are saying to visit branch, I cann't visit branch as I am not in country.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    avanishsingh2502
                                    from Samastipur, Bihar
                                    Nov 28, 2022
                                    Report
                                    Copy

                                    Ear Sir,
                                    My name is Avanish Chandan, I have a bank account in Hdfc Bank with Account number [protected] whose IFSC code is HDFC0009033 I want to invest so that I get some amount as monthly interest .

                                    Two Bank employee came to my home and explained Hdfc Life Sanchay Par Advantage that u have to pay 300000 yearly for 3 year after then u will get 5400 every month from starting month for 3 years after 3 year locking period ur whole principal amount will be refunded back i[censored] want I have his voice recording as proof of my saying, but when I talk to hdfc life customer executive they told me that after 3 years I will get only 30% of my principal amount this is a nightmare for me when I hear this my priority was that I should not loose my principal amount .

                                    So this is clear cheating with me they should have told me that if I break in between I will get lesser amount how can the bank staff give me the wrong information about such crucial thing .
                                    They were so desperate to sell me their plan may be they have to fulfill their target to sell their plan .

                                    Sir please help me i want my principal amount back i am ready to pay the whole amount back which i received during this 9 months as interest but i want my principal amount back, customer go by what bank officials say this kind of cheating can't be tolerated please help me i am only person earning for my family plz refund my money I will pay the received intrest back.

                                    Name -Avanish Chandan
                                    Bank- HDFC BANK (Samastipur, Mohanpur)
                                    Branch- Mohanpur Branch Samastipur
                                    IFSC- HDFC00009033
                                    POLICY - HDFC Life Sanchay Par Advantage
                                    Policy Number[protected]

                                    BANK EMPLOYEE NAME AND NUMBER

                                    Mr Sarin
                                    [protected]

                                    Mr Saumya kumar
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mala.sen
                                      Nov 27, 2022
                                      Report
                                      Copy

                                      Address: 356/20A nsc bose road kolkata 700047

                                      Even if you want to withdrew your money from bank, you have to step into your home branch other than home branch they will give you 25k. though your step into home branch there you want get money, Sorry Sir, No cash available today at branch.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer

                                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kavya cheerala
                                        Nov 27, 2022
                                        Report
                                        Copy

                                        I am trying to add beneficiary to my hdfc net banking to trasfer the funds with the other bank account, while adding the beneficiary i am not able to add the Ifsc code and not able to search the record with ifsc code it is displaying no records found .Please check the below screenshot.
                                        +1 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer

                                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

                                        Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit