HDFC Bank Complaints & Reviews

I had applied for fastag with hdfc bank on 8th november, 2019. I got a reference number hfr340560. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 18 years and this is first time i am facing such horrible service

Dear sir,
I am using hdfc bank account and hv a positive balance due to some official work i hv to move foreign for 2 years as i come back i see my balance -8000above as per details it is shown as my balance got deduct because of annual monthly balance... I will not pay a single penny hdfc is always my first priority thats i want to use hdfc so u request you pls waived my amb so i can use my account orelse i hv to go at different option.

I ordered some products from amazon and cancelled it due to delay. On same day after cancellation i received msg from amazon that they have reversed my amount of ₹ 16914 and ₹ 3199. But when i checked the statement the amount is not yet reversed.Please help me in this issue and kindly refund the money. Amazon have done their part.

I have transacted last sunday evening @ vettri theatres, chrompet with an inr amount of rs.160/-.
Upon first time swipe, no approved message turned up, but amount got deducted and have been informed by the merchant that the transaction would get revert after 2-3 business days.

Details of the transaction and time : attached image

Name : durairaj natarajan

I have cancelled my bus booking two times and also i got below messages for both cancelled booking.

Feb 27 2019 - your refund request of rs 480.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

Oct 30 2019 - your refund request of rs 544.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

I have checked the account and balance too... It's not refunded to my account...
Redbus support team has told they have initiated the amount and asked to check with bank.

So kindly let me know the status asap.

Hi there on 5th nov 2019 i had applied via hdfc website for fasttag and paid 500 inr for the same.

The application ref - hfr323765.

Now it is 12th nov and no one has contacted from hdfc team for update on my fasttag. There is no way provided to track application status on website

Neither the toll free number work nor any email id is provided to escalate the matter.

I had reached out to hdfc support from net banking interface directly, but 3 days have gone and no one has responded.

I wonder where my 500 rs have went and why hdfc is even allowed to distribute fasttag when they are unable to handle it.

I am an existing customer.

Business loan a/c no[protected]
Total principle amount-rs 10, 00000
Rate of interest as per discussion was 8% (Flat)
Processing fee-rs 11800
Pf-1%
Gst-18%
Tenure 36 months
According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
Sir we have not signed any papers after the bank said that the amount will be rs 35404. The bank has despatched the amount without our permission.. When we spoke in the bank the concerned person said that the colleague was new and he made this mistake and after a month the emi will be reduced.

I have a hdfc salary account. Few months back my account balance was "0". At that time i transferred 1500 to my account. At the same time it was deducted all the amount.
Then i check my previous deductions on the same issue. The total deductions from last one year is 7, 198/-.

After searched in online, read some complaints in this same website, the are charging because of my automatic sip's for my mutual funds.

My sip was 1000 rupees per month, you know how much hdfc will charge for this mutual fund transaction...
590 rupees per month... Yes they charged 885 sometimes also.
For my entire year, total deductions for just transaction charges = 7, 198.

A 30k salary guy like me, will lose 2% of their salary without intimation.

How fare is this.???

The sad thing is i didn't informed on this charges through mail or call.

Who will do a mutual fund savings 1000 rupees per month costs 590 as a transaction charge...

As a bank, it's your duty to inform me before deducting any thing from my account. You lost the trust.

Who are reading this, please inform your peers about this, so that they can check their hdfc accounts and save their hard earned money.

Amount of 4673 was deducted on 23th september 2019 and i am following with flipkart and bank till 11 nov on refund both of them blame each other flipkart says we din receive money bank says we settled who to ask what to do can some take this seriously.
I contacted flipkart many time got mail. Conformation tat amount is not with thn and thn i contacted hdfc repeatedly till nodal officer i reached they keep telling amount is settled

This is in reference to the transaction made from my account without intimating me by hdfc bank.

An amount of rs 1019 has been debited on 11 nov 2019 from my salary
Account, mentioning about 'depository charges oct 19 on demat account.

I have been charged around between rs 150 to 200 but this month hugely debited.

Please help and give me an update to my mail id: nanda. [protected]@gmail.com

Thanks
Nandakumar

I have applied for hdfc fastag on 8th or 9th nov and money of rs. 500 has been deducted but i didn’t get application no. Or any other messages related to fastag. I have talked with customer care also on saturday last week and they said in 2 to 3 days you will receive a mesg but nothing works. So please either give me the updates or refund my amount.

I dont know why i am getting this message since i dont have any emi loan with either hdfc or bajaj finance with the emi amount mentioned below in the message that i recieved. I have only 1 loan that is of 28k with bajaj finance emi of which will be deducted from hdfc. Below are the messages i recieved:
"dear customer mandate reference no: hdfc (Protected) issued to bajaj finanace limited with value rs. 48239.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch"

"successful debit mandate registration bf041119_374-2613 for mntly pymnt from a/c (Protected) to bajaj finance ref no.. (Protected) upto rs. 48239.00 valid 27-oct-2019 to 22-oct-2039"

Please resolve this issue or complaint as i can prove i have not opted for any of the above loans.

Today 1.57 pm i received a sms alert from hdfc that rs. 927 is spent on amazon prime.

I have not purchased anything, nor i logged to buy anything. No renewal is there, no otp i received then how this payment got deducted from my credit card without my authorization. Also there is no email to send the complaints to stop this payment. I want instant action to be taken on this.
Also how the payment being done without otp.

I have apllied for a Fast tag thro HDFC bank and My token number is HFR287332. I received an information that it would be couriered thro blue dart and docket no is [protected]. But so far I have not received anything from blue dart. It has been one month.
My name is S GANESHKUMAR and my email I’d is [protected]@siemtel.co.in and my mobile no is [protected]

I waiting for update of my vehicle number from tmp557749 to hr07ab5187 which is pending for last over a month. I am waiting for the reversal of rs. 70 of oct. 6, 2019 which was supposed to be reverted to my account. I do not know i am so fedup with no response at all from the email id of fastag (Fastag. [protected]@insolutionsglobal.com). It is also horrible that the toll-free number is helpless to update anything and if i am not able to update my account details what absurd your system is. Kindly do let me know which the first appellate or how i can get the issue resolved. My wallet id is [protected]. I will wait for your reply and solution. My email id is [protected]@kuk.ac.in

I bought HDFC FasTag last month and it is not scanning Properly in all Toll plazas. I faced problem in most of the Tolls except. When i inquire HDFC customer care, they will simply redirect to NHAI toll (1033) .And moreover when we dial customer care number, they will not pick the call and NO response most of the time. This WORST experience. I strongly recommend, DO NOT BUY FASTAG from HDFC. Worst experience.

Have applied for hdfc fastag on 18th oct 2019. Reference no is hfr291154. Have not yet received the tag and the customer care number provided in hdfc fastag page is not functional as far as i checked, it just keeps playing a music in repeat mode. And no other means to contact to get the status. I've already paid rs.500 while applying for fastag.
Already raised a complaint and the response said the fastag is dispatched with bluedart courier and there was no courier no. Pls message me or mail me the courier details. Or else paste the courier number without it being masked.

Dear concern,

Many time i visit at your hdfc bank branch of sector 29 huda market faridabad (121008) for re issue my debit card but your bank employe (pushpender) attend me like i am gone there for time pass and secondly that branch employe always says me we have not debit cards in stock ...i only want to know why are you giving us so much poor service like that...

Thanks
Regards
Shekhar
[protected]

I have applied for my fastag 10 days back and no news. I have been trying to call the call center but no one picks up or it is always busy. I have emailed, complained to hdfc bank on twitter but no one cares on helping. Will they even get my fastag. No one seems to care and there is deadline of 1st december to have fastag. What needs to be done now? The fee is collected and there is no number to contact them at all.

I have tried several times to pay my hdfc credit card bill, but i was unable to, then i called customer care regarding my problem and said to pay in any hdfc branch. So i went to nearestbhdfc branch to pay my credit bill but they said its not possibe as they are having problem with credit card payment issues. As today is my last day to pay the dues and i already have spend 15598 to wrong hdfc credit card account buy putting suffix double zeroes (00). Now i really feel cheated as neither the hdfc agent through whom i got the card or the bank reponding to my mail or the customer care responding properly. And i am going to be penalised for not paying my credit card bill on time for no reason. This is not fair.