HDFC Bank Complaints & Reviews

Cancellation of one assist membership
I a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 1743. Without my concern on date 16.11.[protected]@7.17 am i got the message. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-...

Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -6000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 6000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 6000 is huge amount to me. What is the solution?
What is the action will take against this bank.

I am living outside india, being an nri, i have opened a nri account with hdfc. Since last month i m receiving otp intermittent times. After a complain, they said all otp related queries will be addressed by their vendor. After 2 days the was resolved after following up several times, wasting my time to connect with customer care. Now after a month, again i m facing the same issue of not receiving otp. Customer care is so negligent on my case; reality i want to make a third party transfer with high priority and i'm stuck with no help.

- frustrated customer.

Dear hdfc team,

I have hotlisted my credit card as i lost the card and while hotlisting there is an option for a reissue of the card and i checked it as "no". But they regenerated the new credit card, which they haven't send me but they charged annual charges for it. I approached hdfc customer care regarding the annual charges, as my previous credit card is free of charge and without sending the new credit card home, how come they charge me the charges.
I do not like the way the customer care team replied for the above questions and i also tried to escalate this issue with customer service center manager but no resolution and hence we wished to close the credit card of mine and my husband. Please remove that reissue option from hdfc site if the team is not following the one we checked in that option.

I asked for the closure of credit card, they are asking to courier a filled form for the closure of credit card. I can send a form but what about the charges that are autodebited for a credit card which is not yet delivered to me. I also don't think hdfc team will respond quickly when we send a form to the mentioned address. Now i got irritated with the answer of them and we wish to close my demat account and credit cards of mine and my husband.

Please reimburse the auto debited amount and close our credit cards and demat account.

I have applied hdfc fastag through online and made payment of 500 inr.
The reference number of the application is hfr364049.
I have applied on 12thnovember 2019 since then there is no updates and welcome letter to my registered mail and no way to track my application status.

There is no way to contact hdfc fastag guys as the customer care number also given its busy or not being attended.

I applied for fasttag on 9th november 2019. Payment was successful. Fasttag application reference number is hfr347955.
After completion of all process & payment, fasttag application reference number was provided. It was also written that fasttag application pdf is sent to registered email id.
Till date, i haven't received any email or fasttag dispatch status.
All details provided were perfect. Right documents were provided.
Not sure, how will i get fasttag.
Could you please help regarding this issue?

My new credit card from HDFC BANK is issued but i am unable to activate it.I had tried everything like customer care, mobile banking etc. But i am unable to activate it.Please help me to activate it.

Hello sir /madam,

The hdfc bank has been holding funds from my current account of amount 30750 inr from 5th of nov. I was following up with the hdfc customer care and credit card department etc since 7th nov. But still the amount has been hold in my current account.

I already informed you no action has been taken from your side till date and still the current account has been hold by the credit card even after paying the minimum due amount.

Current account no - [protected]
Minimum due paid on - nov 5th 2019
Amount paid - 30750 inr
Amount hold in current account - 30750 inr

Attached screenshot for your reference.

Thanks & regards,
Sandip pal.

Unfortunately i was using the hdfc credit card more than a year ago and last time when i made the payment it got late few days and on that 500 charges the bank had put so many charges which i was unaware and in april 2019 i receive a call from the bank collection department that lady requested me to pay 2000 ruppee and promise me that after 2000 ruppee payment my card will get closed and i will get my noc and now when i called she used abusive language and denied to help me i contact bank also they apologies only but asking me to pay 3000 more but i didnt pay anything they are making people fool they allowing their employees to use personal mobiles to call customer and later they are saying that we dont have recorded calls dont have any proof is this our responsibility to keep the track or bank i just want to close my card and reverse all the charges i will not pay anything for this card and want my noc im attaching that image also in which that lady had send me my card number details to pay the 2000 amout also pls help me and get it reversed

I have purchased from big Bazar using hdfc debit card on[protected]/ bill number 04833/value 1817. HDFC promised 10% cash back on total billing but still not received any cash back. Please don't make fool o[censored]s.
Vijay Kumar
astrohelp.[protected]@gmail.com

I am credit card customer of your bank. I have efficiently used your card and also made payments on due date. When this card was pitched to me, it was clearly said that there will be no membership charges. This was my first criteria for taking the card.Â
In un-billed transactions i can see that there is membership charges of rs. 1000. This is not fair on your part to give false information while pitching the card.
Please train your team to be truthful and not hide additional charges on services.
In less than year i have used more than my limit. I request you to reverse these charges to ensure my continuous relationship with you.

I applied fastag through hdfc on[protected], reference number hfr335491, i have not received any mail, conformation and not even fastag till date
What to do?
Customer care number is not getting connected
No email id, i contacted the bank people they don't know anything about it.
Please help me, rs 500 debited from my credit card
Where i can get the fastag?

Hi,
I have paid my electricity bill through the payzapp app.
But in tspdcl it is showing that the bill is not paid.

The last date for paying the bill is 18th of this month only.

I have attached the invoice screenshots.
Please respond on this asap. There is no repsone from cutomer care & support email about on this.

Contact me on : [protected]

Dear hdfc team,
I am mrutyunjay giri hdfc saving holder, i am sending 9000 rupees date of 8th nov 2019 through neft but beneficiary person did not received till date.

Reference no is - n[protected],

Please resolve this problem as son as possible, many time i am trying to hdfc customer care but not response from there side, please resolve this issues, i requested to all hdfc staff please help to me

Applied for fastag with hdfc bank on 7th november, 2019. I got a reference number hfr336148. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number [protected] provided fastag applications since last 4 - 5 days but no one is answering or the number is continuously busy. I have my saving account with hdfc for last 10 years and this is first time i am facing such horrible service.

Hello,

It for the first time i am really disappointed by hdfc bank services. I have order there fastag on 7th nov-2019 with application number hfr333369 through hdfc bank fastag link and made payment of 500 inr and also provided all required details for the same.

But to my surprise, i did not received any information till date, tried calling on given customer support number [protected], seems no one picks it up.
No email contact detail.
Called on hdfc bank customer support they dont know anything.

Not sure what kind of service is that from such as good bank.

Br,
Adish jain

Am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 1630 without my concern on date:04/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-.
I am also a privilege status holding customer.

My customer id is : 55773887

Dear sir /mam
The complaint about my bank account, bank debit 24000 rs in my account without my information. Amount seduction on 14 Nov 2019 so please ask to bank whom is permitted you. My account no is [protected] in hdfc bank Baddi (HP). I hope best response for yours end. Thanks.
Hopefully
Sukhpal singh
[protected]

मै गौतम निषाद सन 2018 मे ₹ 30000 लिमीट का केलिए कारड इनसे ले लिया और लगभग इतने ₹30000 की खरीदारी कर ली और सितम्बर 2018 मे ₹ 35000 पेमेंट समय से कर दिया फिर भी पैसा खत्म नही हुआ फिर अक्टूबर में कुल ₹ 61646 जमा कर दिया हमे नो डयूज देने में काफी दौड़ना पड़ा फिर हमें मई में नो डयूज प्राप्त हुआ और अब मेरा सिविल भी खराब कर दिया गया और अभी मेरे भाई की शादी है हमें लोन और पैसे की जरुरत है तो दूसरे बैक में अप्लाई किया तो हमें जरूरत है तब हमें पता चला मै इनके आफिस गया नया नो डयूज और अपने केलिए कारड का स्टेटमेंट मागा तो बहाना कर दिया कि दस दिन मे मिलेगा फिर जाने पर देने क्या से साफ बैंक का स्टाफ पवन सिंह और लखनऊ के अधिकारी देने से मना कर रहे हैं। कही ₹30000 की खरीदारी का ब्याज दो गुना हो सकता है। मुझे इन लोगो पर शक है कि यह सारे लोग मेरे साथ फ्राड किया और ज्यादा पैसा ले लिया और मेरे स्कोर खराब कर दिया फोन करने पर फोन नहीं उठरहा मेरी सहायता करे। मेरा पैसा वापस कराने की कृपा करें मै सदा आप सब का आभारी रहूगा। गौतम निषाद गोरखपुर यूपी
फोन [protected]

I have taken a personal loan during 2005 in centurion. Which i have given check to the same bank during period. And all check has been cleared as per record. Now after 14 years banking is calling me stating one emi is pending from following numbers.[protected] on 13.11.2019 by mrs latha saraswathi and three from [protected]. I have informed the said person to send a letter stating the emi and cheque bounce so that i can pay the same. The details of cheque is required. The above person has informed that my 5 cheque are bounced and hence i have to pay the bounce charges of rs. 1500/-
Now i inform you i am giving hdfc bank 15 days from the email. If does not receive any letter i am going to suite case against false information against me and.

I hope you send the details soon ie before 30 of this month

K. Ajith krishan