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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 62

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E
Edenstacey
from Porvorim, Goa
Nov 27, 2022
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I have been facing an issue while using online UPI payments such as google pay with a message saying contact your bank with error code YC. I have visited HDFC bank Porvorim Branch 3 times but their customer care is useless and haven't been able to resolve my issue since the last 1 year. Please please help me to solve this issue at the earliest
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

Anay
HDFC Bank Customer Assistance
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    Akash Maddheshiya
    Nov 27, 2022
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    Hi team, , ,

    I’m doing cash withdrawals at my home branch but there is charge deducting from my account name (inter brn charge incl gst )
    1st amout is 1770 and 2nd is 2950 kindly please refund it
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    Anay
    HDFC Bank Customer Assistance
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      Tasfia Anjum
      Nov 26, 2022
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      I have noticed that my account is getting into negative balance from past month i thought it was due to my emi late payment but then realised it's being held due from bank in the name of mi revenue hold
      My account balance is now -2309 once it was deducted as 400 once 600 once 1k ...i don't know what is happening but request for unholding or refunding immediately
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        @AKothari_SG
        Nov 26, 2022
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        My credit card was charged an annual membership fee of Rs. 10000, plus GST of Rs. 1800, on 25/5/2022, under ref. no. 19999999982525999629130. The membership fee of Rs. 10000 was reversed on 27/06/2022. However, the GST has not been reversed despite my complaint to the Credit Card customer service. This is most unusual practice compared with other product or service retailers who refund the full value of any refund (inclusive of GST). I request assistance to obtain a refund of Rs.1800.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          sandy2704
          Nov 26, 2022
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          Address: bangalore

          I have a salary account with hdfc bank. I have started with sip in mutual funds (IND money) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 and 260.69 is deducted from my account and now my balance is showing -300.31 rs on 25/11/2022.

          I have called customer care and they told me that this amount is deducted because of payment bounce.

          I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

          Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

          Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.HDFC bank, Sahakarnagar branch.

          Please please help me resolve this and return my money.
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            sandy2704
            Nov 26, 2022
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            Address: bangalore

            I have a salary account with hdfc bank. I have started with sip in mutual funds (IND money) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 and 230.69 is deducted from my account and now my balance is showing -300.31 rs on 25/11/2022.

            I have called customer care and they told me that this amount is deducted because of payment bounce.

            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

            Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

            Please please help me resolve this and return my money.
            HDFC bank, sahakarnagar branch.
            Dec 29, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 28, 2022
            HDFC Bank Customer Care's response
            Dear Customer

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

            Anay
            HDFC Bank Customer Assistance
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              M
              Mohiricha Chodhary
              Nov 26, 2022
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              Loan department

              I am irritated by hdfc loan and pay monthly 1 emi bounced in october but I pay 12 october and they call me for due payment and i also pay 531rs but they call me and message me again and again my loan account no[protected]...
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              R
              Nov 25, 2022
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              My ac. debited 4602 rs as amb charges by the bank without any perior notice kindly refund this money otherwise iam closing this ac.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Njk51
                Nov 25, 2022
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                Address: Banglore

                I have bought my ipadpro 11 with hdfc bank debit card on 10/07/2022 in orion Banglore. As mentioned by hdfc bank (To receive cashback of 4000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked in orion, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                HDFC Bank customer support has been notified about the posted complaint.
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                  C
                  chetansm6
                  from Bengaluru, Karnataka
                  Nov 25, 2022
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                  Golden edge personal loan foreclosure charges

                  Address: Bengaluru

                  I had taken personal loan ( golden edge) in 2020. loan acc no is 97971067 Now i want to close it. In November 2022 i had been to HDFC bank ( CMH road indiaranagar bangalore branch), they said 3.54% foreclosure charges are applicable on outstanding principle amount. But when applying for loan they said there will nil foreclosure charges. kindly bound to the offers which made while giving loan....
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                  S
                  SRkgupta
                  Nov 25, 2022
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                  I am very unhappy to write this to hdfc from my registered email id as there is unnecessary chages has beed charged from my account of Rs 177 ( BRN CASH TXN CHGS INCL GST) without any notification nor did I received an SMS or Email for this charge which is very much anoying . Reference number for this transaction charge is MIR[protected].
                  I hope that this charge will be refunded back as soon as otherwise i have to look for other bank
                  Attaching the screenshot for your reference.
                  Sir/Mam
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                    M
                    Maran.i
                    Nov 25, 2022
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                    I am not able to add new beneficiary because I cannot receive OTP near 4 months
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sanket1395
                      Nov 25, 2022
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                      Dc intl pos txn markup charge

                      I was recently charged an amount of INR 826 for a txn I did not do. It's mentioned as DC INTL POS TXN MARKUP +ST. I did not use my card anywhere and neither did any txn.. Why was I charged with this amount. please refund the amount and check into it....
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                      Razshi
                      from Hyderabad, Andhra Pradesh
                      Nov 25, 2022
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                      Have a salary account with hdfc bank. I have started with sip in mutual funds (Groww) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 40.38 are deducted from my account on 23 Nov 2022.
                      Please help me regarding this issue.
                      how a bank can charge any money without any notification or information, i want my money bank also i will cancel the autopay service, also if required i will close the account in hdfc just because of their poor customer service.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Susmitapal490
                        from Raniganj, Uttar Pradesh
                        Nov 25, 2022
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                        Address: B.C. ROAD,KUMAR BAZAR,RANIGANJ.pin 713347

                        I have a hdfc bank credit card with credit card no [protected] .
                        While applying for the card as per bank confirmation given there is no joining and annual charges in the credit card.

                        It's a lifetime free credit card.

                        After the credit card reached me they made the credit card account dormant.

                        On 29/10/2022 they have charged me rs 590 as first year membership fees.

                        The amount charged to me is unauthorized.

                        Kindly help to reverse the charges
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sukanchan
                          Nov 24, 2022
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                          There are some issues going with my account for last one month .

                          On 17.10.2022 I had received a sudden massage form bank saying my mobile number has changed( later I understood, it got changed during addition of 3rd account holder to my account), I immediately blocked all my account and cards, and after few days I had given one application for unblocking my accounts, mobile number change and debit card application to the bank.

                          Unblocking and mobile number change successfully done but my permanent and mailing address automatically changed( to some location, where I never been neither I applied for any address change, attached), and the debit card and address change letter sent to that address and got undelivered .

                          I have changed my mailing address through net banking, but permanent address could not able to change so I got my debit card.

                          But due to address change letter undelivered, presently my account is blocked ( it is showing unblocked but money send and receive is restricted).

                          I visited branch several times for last 7 days but nothing done yet.

                          Kindly do the needful at the earliest as I am suffering for something which I had not done.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 25, 2022
                          HDFC Bank Customer Care's response
                          Dear customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
                          Nov 25, 2022
                          Updated by sukanchan
                          link is not working.
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                            J
                            Jaiswalsimran
                            from Kolkata, West Bengal
                            Nov 24, 2022
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                            I need immediate reply on this.
                            When I raised complaint you guys promised me that bank never does anything to defame the customer however it's not what's happening. I need call immediately from your team and your team threatened me to murder and sharing my details with each and every person when I am not present there. Your Twitter team specifically promised me that I will never ever face this problem however you guys doesn't seem to understand the same. I will not a single penny to you guys and you are going to pay me now. I am gonna give defaming charges on your bank and let's see who is coming to defame .
                            CALL ME BACK AS SOON AS POSSIBLE.
                            5 person went to the address where I am not even present and shared my pictures with each and every one there saying that I am a criminal and shared my photographs.
                            The person is not revealing his identity and harassing me asking me to suicide or they will keep on defame me in front of neighbours. I need immediate attention on this
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shivangi 27
                              Nov 24, 2022
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                              Hdfc bank have deducted Rs 209 from my account today for absolute no reason. I am already short on money like seriously. I have been your customer for so many years and you are treating me like to this. I WANT MY MONEY BACK AS SOON AS POSSIBLE.

                              I hope to get positive answer from you.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                Nov 24, 2022
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                                Address: Bazar chowk chhui kahniwara seoni Madhya 480990

                                Dear HDFC Bank my account ACH D- TP ACH GRAMSEVAMICRO[protected] [protected] 10 Nov 2022 570.00 28.61
                                10 Nov 2022 ACH D- TP ACH GRAMSEVAMICRO[protected] auto debit -1600 is my account plz refund my account manage plz help you
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                                  M
                                  Manasa Prasad
                                  Nov 24, 2022
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                                  I know there is a 3.5% transaction rate for international transaction. That does not mean you get to deduct out money without even transaction taking place. I have not done any transaction from nov 21-23 and still the money is getting deducted without any reason. What is happening? We trust HDFC whole heartedly but things like these makes you lose trust in your customers.

                                  Also Nov 15- 221.64rs
                                  Nov 16- 405.06rs

                                  Nov 21- 23: how can you even keep deducting the amount with any transaction?
                                  Please HDFC bank look into this issue. PLEASE!

                                  Thank you,
                                  Manasa Prasad
                                  +2 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TW[protected] for us promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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