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HDFC Bank Complaints & Reviews

2.9
Updated: May 15, 2026
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HDFC Bank reviews & complaints page 666

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R
Rajesh koralla
from Hyderabad, Telangana
Aug 22, 2019
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Address: Hyderabad, Andhra Pradesh

Hi team,

I had approached bank for home loan, but they had denied the application due to my hdfc credit card issue, kindly please do the needful to close the card ending with 609.
I had went to different hdfc branchs from last week to resolve my issue is not resolved, they had verified my account with registerd email id: rajesh. [protected]@cgi.com.

I had sent email to customercare but i did n't get any response or reference id.

Kindly please close the account.
Oct 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, the Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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    B
    Bhaskar Reddy G
    from Mumbai, Maharashtra
    Aug 22, 2019
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    disperse of personal loan

    Address: Bangalore, Karnataka

    Hi,
    I applied for a loan of 1.5 lakh for 24 months of EMI.
    Loan application No. : 93277668
    It's approved on 17-08, I don't know what happened next but the money has not been credited in my bank account . I tried calling the bank guy who collected document and all, but he is not providing right answer...
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    S
    Seemon C
    from Delhi, Delhi
    Aug 21, 2019
    Resolved
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    Resolved

    job fraud from blaze career

    Address: India, Bangalore, Karnataka, 560008

    Hi i’m mr. Seemon c resident in bangalore
    Contact number is [protected]& email i’d [protected]@gmail.com
    I had registered in naukri.com and i got call from blaze place /career placement & they told me that they are offering job opportunity as accountant & teller @ hdfc bank, they told that they got number from naukri. I agreed for the offer and they told me to send the education certificates and government proof...
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    G
    Guruprasad shivananjaiah
    from Mumbai, Maharashtra
    Aug 21, 2019
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    I am using hdfc credit card since 7 years due to financial cruch ( I have lost my job) I couldn't able to pay my bills since 3 months hence could you please help me on the settlement process... I don't want to meet to third parties for settlement I want to process this with hdfc bank only...
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      R
      Ramesh Nalamasa
      from Guruvayur, Kerala
      Aug 21, 2019
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      Hi sir, i nalamasa Ramesh having loan ref no. 63725884.. i had a false commitment by the bank representative her name is Swetha begumpet branch opposite to shoppers stop. She promised me to provide me personal loan with 12% rate of interest.and went to agreement with the same but when the amont disbursed in my sbi account i was shocked to see that interest rate is 14% instead of 12%.. they have not informed me about this change in the interest rate, , i intially rejected this loan in case they cannot provide loan with only 12% interest. After many grievances, many visits and many hardships in 8 months also, my problem yet not resolved. They simply assigning a grievance addressable member but he is irrresponsive towards the resolving the problem, he simply escaping by giving wrong promises. Please take this case as a challenge to reduce the interest rate to actual interest rate of 12%.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Aeron_shoer
        from Mumbai, Maharashtra
        Aug 21, 2019
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        Address: New Delhi, Delhi, 110025

        I wanted to settle down my credit card, i am trying to reach-out to customer care but no response. i want this to be done on priority basis. kindly help me with this. as there are so amny hidden charges with the bank. and now when i am trying to get it cleared, no response from the bank side, i wanted this to clear this asap without delay. kindly help me with this.
        if i am not getting any solution i wont be responsible and bank will only be responsible for this.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rahuldesign33
          from Vadodara, Gujarat
          Aug 21, 2019
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          Address: Ahmedabad, Gujarat

          I email for complained regarding my credit card settlement, the issue is i paid only inr 800 less to total settlement amount, bank never ask for that payment during tenure but after three months bank saying that that the settlement is revoke and you have to pay inr 33345. So complained earlier for the same and during complained conversation over email with grievance officer i was communicating with him and she did not responded or even not given any solution. Even i ask for conclusion regarding the settlement and ask for new settlement to conclude and close my card account. But she didn't conclude. At the same time during complaining and conversation for card settlement, my another hdfc bank salary account debited with the amount and told me that this is the recovery by bank. So what is the meaning of complain? So, kindly resolve my issues and give back my money and regenerate settlement amount based on my previous paid amount and differing amount. So i can pay and close my account.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 23, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Hi, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Nadia
          HDFC Bank Customer Assistance
          Aug 28, 2019
          Updated by Rahuldesign33
          I am not finding any answer form your side, so I also wrote a mail to Grievance office of HDFC and she replied that you still have to pay 3000 odd amount which is still pending, I cant understand that bank has already taken total outstanding amount from my saving account than why she asking again for other payment. I already told to close Card account but its still active and Bank is adding charges.
          Kindly close my account. This is very poor banking standard. I will suggest, never buy any product of HDFC bank.
          I am doing this conversation since last 1.5 months but not getting solutions even it became worst after next level escalation.
          I also wrote complain to Consumer compliant forum for the same. Additionally for charges I also wrote email to RBI.
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            K
            kishan gopal gupta
            from Churu, Rajasthan
            Sep 26, 2020
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            Address: CHECHAT

            Piease provide as much infomation as possible my policy cancel
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Aditya Mann
              from Mumbai, Maharashtra
              Aug 21, 2019
              Resolved
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              Resolved

              There is a fraudulent transaction from my account to a paytm account paytm3024646 which i have not done i want to refund my money the amount is rs.24000. My account number is [protected]. There is no money left i have complained to cybercell, paytm and hdfc bank about the same. Please see to the issue and refund my money

              Aditya mann
              [protected]
              Sep 21, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have received your complaint vide Docket Number: MUMP[protected] and the matter are under investigation. Our Team will revert to you within 12 working days. We request your patience in the interim.

              -Zubin
              HDFC Bank Customer Assistance
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                Y
                ygc12
                from Delhi, Delhi
                Aug 21, 2019
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                Address: D-124, Sector-41, Gautam Buddh Nagar, Uttar Pradesh, 201303

                You have automatically debited 3175 inr from my hdfc savings account towards the payment for my hdfc platinum plus credit card on 19 aug 2019. Kindly negotiate the final payment and settlement amount as i have just made a purchase of 400 inr once. You have increased the amount to 3175 by applying late payment fees. I request you to consider the case and reduce the final payable amount to somewhere around 1000. Thanks
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  Nikhitha Podduturi
                  from Delhi, Delhi
                  Aug 21, 2019
                  Resolved
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                  Resolved

                  Hdfc life debited amount for policy premium after the cancellation of the premium. Policy was cancelled on 27th july and amount of 31, 250 was debited on 9th aug. But they say there is no record of transaction however its there in my cc statement.
                  I was following up since 3 days but so response.
                  They don't even respond properly.
                  They are fraudulent transactions without authentication. Where is the security the my account?
                  Kindly action
                  Sep 30, 2019
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 28, 2019
                  HDFC Life Customer Care's response
                  Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                  Piease provide as much infomation as possible my policy cancel
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                    M
                    Manju0608
                    from Chennai, Tamil Nadu
                    Aug 21, 2019
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Without any notifiaction my account is debited with 1169 rupees.
                    Funds on hold
                    Account number:[protected]*
                    As on date: 20 aug 2019
                    Amount held by
                    Hdfc bank (For mirevenue hold through gefu): ₹1, 169.99.
                    If this is an irrelavent charge i will take severe action.

                    Is this the way hdfc will debit the money without notify customers. Worst service
                    Sep 22, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 22, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We would like to state that there were outstanding charges on your account to be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Kindly refer below URL for a schedule of fees and charges applicable: https://bit.ly/2jNxWmq

                    -Zubin
                    HDFC Bank Customer Assistance
                    Verified Support
                    Aug 22, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    The deduction from your account is towards ACH return charges for ACH returned on August 5, 2018. Please check your account statement online for further details.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      J
                      Jasti.rajesh
                      Aug 21, 2019
                      Resolved
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                      Resolved

                      Address: Hyderabad, Telangana, 500055

                      I'm holding hdfc account from last 10 years, from last one year with out my notification several time hdfc bank detected money from account transaction details shows amb charge 700rs, 300rs, many times detected, many other charger without notifying, my account balance showing -6000/-, to maintain hdfc account become very expansive, normal or middle class person can't afford, charges, panalties are changing without user notifications, it very hard to diaject keeping money in account is not garantee that you will get your money back safely forget interest returns
                      Sep 21, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      In response to your query, we would like to inform you that Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

                      You may visithttps://bit.ly/2Ad1sa1 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

                      -Nadia
                      HDFC Bank Customer Assistance
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                        A
                        Avinash Yalgonde
                        from Pune, Maharashtra
                        Aug 21, 2019
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                        Resolved

                        I wanted to close my hdfc bank credit card number [protected] and also wanted to stop receiving calls from hdfc bank. I tried reaching customer care but it didn't helped though. So i want you to help me to close my hdfc credit card. Also everyday i am receiving unnecessary calls from bank and i don't want them to call me. Please check this asap.
                        Sep 26, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 22, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We infer that you do not wish to receive any promotional calls or messages on HDFC Bank credit cards. We request you to register your card account in our "Do Not Call" database by clicking on the below link.
                        http://bit.do/e5jcB
                        We would like to inform you that it would take a maximum of 45 days for us to completely de-register your contact details from our solicitation list. We thank you for your patience in the interim. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

                        -Nadia
                        HDFC Bank Customer Assistance
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                          V
                          Vetri thambi
                          from Bengaluru, Karnataka
                          Aug 21, 2019
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                          ric problem for personal loan.

                          Address: 88 Darshan Flat, Krishnamachari Nagar, 2nd main road, Alapakkam., 600116

                          Hi sir. This is vetrithambi ss. I’m hdfc bank preferred customer (Working cognizant employee from 2012, also hdfc bank using 08/08/2012 from still now). When i applied for the personal loan, your verification team went to validate my details in my older address which i stayed before. I haven’t updated my new address by that point of time when i applied for the loan.

                          Name : “ vetrithambi. S. S from prabu....
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                          J
                          Jarosa Hang Subba
                          from Kolkata, West Bengal
                          Aug 21, 2019
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                          Address: Singtam bazaar, East Sikkim, Sikkim, 737134

                          I am samjhana subba from singtam and i am a account holder of hdfc bank, i was trying to withdraw rs 3500 from hdfc atm no cash come out but money 3500 hundred was deducted on the date of 03/08/19. Many times i complain to hdfc bank they said to wait for again again and today 20 19 days completed but no reverse on my account, this is not possible to go again and again there because i am an employee...
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Amol w
                            from Pune, Maharashtra
                            Aug 21, 2019
                            Resolved
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                            Resolved

                            waive off insufficient funds charges

                            Address: Pune, Maharashtra

                            My salary account converted itself and bank charged me approx 1100 rs and also shows -500rs which is a huge amount. Its has been changed also they have added more charges. Worst experience with this bank. I want my moneyback which are get deducted without prior notice.
                            Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

                            Regards
                            Amol waghmare...
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                            kishan makhecha
                            from Mumbai, Maharashtra
                            Aug 21, 2019
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                            Address: 362001

                            I have full payment hdfc credit card but have not received credit card NOC, I have multiple time contact bank and agency but not comfortable answer.my credit card no is [protected],
                            my register mobile no[protected]
                            my register mail is: [protected]@gmail.com
                            Regards,
                            Kishan Makhecha
                            [protected]
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                              A
                              Anshul Kumar Mishra
                              from Mumbai, Maharashtra
                              Aug 20, 2019
                              Resolved
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                              Resolved

                              Hi, I am Alka, I just have been charged rupees 885 listed as annual fees for debit card.
                              I had no information about this when the card was issued. No details of this annual fees given by the bank. It’s a huge amount for me. I want this fees refund and do not want any extra service which requires this huge charge of 885.
                              Please refund the fee because there is no any charge mention by bank Or rbi which is 885 rs.
                              Oct 7, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that the account number mentioned by you is already closed. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share us your correct account number, date and amount of the transaction that you are referring to so that we can check and assist you.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Please refund my balance I am poor men
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                                Epsita Swain
                                from Mumbai, Maharashtra
                                Aug 20, 2019
                                Resolved
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                                Resolved

                                Address: Khordha, Odisha

                                Even after closure of loan account why emi rtn charge is being deducted repeatedly. In case of delay in emi payment we are already paying a loan overdue amount as fine so for what reason again emi rtn is deducted. After payment of entire loan amt. Still bank has levied unnecessary charges. I am very dis satisfied with the bank and deciding to close my account.
                                Sep 21, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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