Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 666

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rahuldesign33
from Vadodara, Gujarat
Aug 21, 2019
Report
Copy

Address: Ahmedabad, Gujarat

I email for complained regarding my credit card settlement, the issue is i paid only inr 800 less to total settlement amount, bank never ask for that payment during tenure but after three months bank saying that that the settlement is revoke and you have to pay inr 33345. So complained earlier for the same and during complained conversation over email with grievance officer i was communicating with him and she did not responded or even not given any solution. Even i ask for conclusion regarding the settlement and ask for new settlement to conclude and close my card account. But she didn't conclude. At the same time during complaining and conversation for card settlement, my another hdfc bank salary account debited with the amount and told me that this is the recovery by bank. So what is the meaning of complain? So, kindly resolve my issues and give back my money and regenerate settlement amount based on my previous paid amount and differing amount. So i can pay and close my account.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
HDFC Bank Customer Care's response
Dear Customer,

Hi, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Aug 28, 2019
Updated by Rahuldesign33
I am not finding any answer form your side, so I also wrote a mail to Grievance office of HDFC and she replied that you still have to pay 3000 odd amount which is still pending, I cant understand that bank has already taken total outstanding amount from my saving account than why she asking again for other payment. I already told to close Card account but its still active and Bank is adding charges.
Kindly close my account. This is very poor banking standard. I will suggest, never buy any product of HDFC bank.
I am doing this conversation since last 1.5 months but not getting solutions even it became worst after next level escalation.
I also wrote complain to Consumer compliant forum for the same. Additionally for charges I also wrote email to RBI.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kishan gopal gupta
    from Churu, Rajasthan
    Sep 26, 2020
    Report
    Copy

    Address: CHECHAT

    Piease provide as much infomation as possible my policy cancel
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aditya Mann
      from Mumbai, Maharashtra
      Aug 21, 2019
      Resolved
      Report
      Copy
      Resolved

      There is a fraudulent transaction from my account to a paytm account paytm3024646 which i have not done i want to refund my money the amount is rs.24000. My account number is [protected]. There is no money left i have complained to cybercell, paytm and hdfc bank about the same. Please see to the issue and refund my money

      Aditya mann
      [protected]
      Sep 21, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have received your complaint vide Docket Number: MUMP[protected] and the matter are under investigation. Our Team will revert to you within 12 working days. We request your patience in the interim.

      -Zubin
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        ygc12
        from Delhi, Delhi
        Aug 21, 2019
        Report
        Copy

        Address: D-124, Sector-41, Gautam Buddh Nagar, Uttar Pradesh, 201303

        You have automatically debited 3175 inr from my hdfc savings account towards the payment for my hdfc platinum plus credit card on 19 aug 2019. Kindly negotiate the final payment and settlement amount as i have just made a purchase of 400 inr once. You have increased the amount to 3175 by applying late payment fees. I request you to consider the case and reduce the final payable amount to somewhere around 1000. Thanks
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nikhitha Podduturi
          from Delhi, Delhi
          Aug 21, 2019
          Resolved
          Report
          Copy
          Resolved

          Hdfc life debited amount for policy premium after the cancellation of the premium. Policy was cancelled on 27th july and amount of 31, 250 was debited on 9th aug. But they say there is no record of transaction however its there in my cc statement.
          I was following up since 3 days but so response.
          They don't even respond properly.
          They are fraudulent transactions without authentication. Where is the security the my account?
          Kindly action
          Sep 30, 2019
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Aug 28, 2019
          HDFC Life Customer Care's response
          Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
          Piease provide as much infomation as possible my policy cancel
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manju0608
            from Chennai, Tamil Nadu
            Aug 21, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Chennai, Tamil Nadu

            Without any notifiaction my account is debited with 1169 rupees.
            Funds on hold
            Account number:[protected]*
            As on date: 20 aug 2019
            Amount held by
            Hdfc bank (For mirevenue hold through gefu): ₹1, 169.99.
            If this is an irrelavent charge i will take severe action.

            Is this the way hdfc will debit the money without notify customers. Worst service
            Sep 22, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 22, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We would like to state that there were outstanding charges on your account to be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Kindly refer below URL for a schedule of fees and charges applicable: https://bit.ly/2jNxWmq

            -Zubin
            HDFC Bank Customer Assistance
            Verified Support
            Aug 22, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            The deduction from your account is towards ACH return charges for ACH returned on August 5, 2018. Please check your account statement online for further details.

            -Nadia
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jasti.rajesh
              Aug 21, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Telangana, 500055

              I'm holding hdfc account from last 10 years, from last one year with out my notification several time hdfc bank detected money from account transaction details shows amb charge 700rs, 300rs, many times detected, many other charger without notifying, my account balance showing -6000/-, to maintain hdfc account become very expansive, normal or middle class person can't afford, charges, panalties are changing without user notifications, it very hard to diaject keeping money in account is not garantee that you will get your money back safely forget interest returns
              Sep 21, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              In response to your query, we would like to inform you that Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

              You may visithttps://bit.ly/2Ad1sa1 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Avinash Yalgonde
                from Pune, Maharashtra
                Aug 21, 2019
                Resolved
                Report
                Copy
                Resolved

                I wanted to close my hdfc bank credit card number [protected] and also wanted to stop receiving calls from hdfc bank. I tried reaching customer care but it didn't helped though. So i want you to help me to close my hdfc credit card. Also everyday i am receiving unnecessary calls from bank and i don't want them to call me. Please check this asap.
                Sep 26, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We infer that you do not wish to receive any promotional calls or messages on HDFC Bank credit cards. We request you to register your card account in our "Do Not Call" database by clicking on the below link.
                http://bit.do/e5jcB
                We would like to inform you that it would take a maximum of 45 days for us to completely de-register your contact details from our solicitation list. We thank you for your patience in the interim. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

                -Nadia
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vetri thambi
                  from Bengaluru, Karnataka
                  Aug 21, 2019
                  Report
                  Copy

                  ric problem for personal loan.

                  Address: 88 Darshan Flat, Krishnamachari Nagar, 2nd main road, Alapakkam., 600116

                  Hi sir. This is vetrithambi ss. I’m hdfc bank preferred customer (Working cognizant employee from 2012, also hdfc bank using 08/08/2012 from still now). When i applied for the personal loan, your verification team went to validate my details in my older address which i stayed before. I haven’t updated my new address by that point of time when i applied for the loan.

                  Name : “ vetrithambi. S. S from prabu. S. S “
                  br...
                  Helpful
                  3 other people found this review helpful
                  3 found this helpful
                  3 Comments
                  Report
                  Copy
                  J
                  Jarosa Hang Subba
                  from Kolkata, West Bengal
                  Aug 21, 2019
                  Report
                  Copy

                  Address: Singtam bazaar, East Sikkim, Sikkim, 737134

                  I am samjhana subba from singtam and i am a account holder of hdfc bank, i was trying to withdraw rs 3500 from hdfc atm no cash come out but money 3500 hundred was deducted on the date of 03/08/19. Many times i complain to hdfc bank they said to wait for again again and today 20 19 days completed but no reverse on my account, this is not possible to go again and again there because i am an employee...
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amol w
                    from Pune, Maharashtra
                    Aug 21, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    waive off insufficient funds charges

                    Address: Pune, Maharashtra

                    My salary account converted itself and bank charged me approx 1100 rs and also shows -500rs which is a huge amount. Its has been changed also they have added more charges. Worst experience with this bank. I want my moneyback which are get deducted without prior notice.
                    Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

                    Regards
                    Amol waghmare...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    K
                    kishan makhecha
                    from Mumbai, Maharashtra
                    Aug 21, 2019
                    Report
                    Copy

                    Address: 362001

                    I have full payment hdfc credit card but have not received credit card NOC, I have multiple time contact bank and agency but not comfortable answer.my credit card no is [protected],
                    my register mobile no[protected]
                    my register mail is: [protected]@gmail.com
                    Regards,
                    Kishan Makhecha
                    [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anshul Kumar Mishra
                      from Mumbai, Maharashtra
                      Aug 20, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi, I am Alka, I just have been charged rupees 885 listed as annual fees for debit card.
                      I had no information about this when the card was issued. No details of this annual fees given by the bank. It’s a huge amount for me. I want this fees refund and do not want any extra service which requires this huge charge of 885.
                      Please refund the fee because there is no any charge mention by bank Or rbi which is 885 rs.
                      Oct 7, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We note that the account number mentioned by you is already closed. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share us your correct account number, date and amount of the transaction that you are referring to so that we can check and assist you.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Please refund my balance I am poor men
                      Helpful
                      5 other people found this review helpful
                      5 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        Epsita Swain
                        from Mumbai, Maharashtra
                        Aug 20, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Khordha, Odisha

                        Even after closure of loan account why emi rtn charge is being deducted repeatedly. In case of delay in emi payment we are already paying a loan overdue amount as fine so for what reason again emi rtn is deducted. After payment of entire loan amt. Still bank has levied unnecessary charges. I am very dis satisfied with the bank and deciding to close my account.
                        Sep 21, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jatin sharma 9871
                          from Delhi, Delhi
                          Aug 20, 2019
                          Report
                          Copy

                          My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that now i have to open a salary a/c so I logged into my account for some reason on 1st August and i see that i have rs -2100 in my account. I request you to please take action against this and convert my savings a/c to salary a/c .. They have no right what so ever to do whatever they want without informing the customer.
                          HDFC Bank customer support has been notified about the posted complaint.
                          My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that now I logged into my account for some reason on 1st August and i see that i have rs -2100 in my account. I request you to please take action against this .. They have no right what so ever to do whatever they want without informing...
                          Plz clear my negative balance
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vamsikumar.in
                            from Bengaluru, Karnataka
                            Aug 20, 2019
                            Report
                            Copy

                            Address: mg road, 560001

                            How to close the hdfc dinners club credit card, i reached to bank also they are not helping and just telling we dont have those information please contact customer care, and i tried by calling[protected] but it say's only one thing repeatedly please vist hdfc.com site and if select option 2 they will speak only for the card blocking request, really it is very bad and also i droped a credit card closure from in the hdfc bank bangaore mg road branch
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhartil
                              from Mumbai, Maharashtra
                              Aug 20, 2019
                              Report
                              Copy

                              Address: 421004

                              I having account no [protected] in hdfc bank in ulhasnagar 4 branch, and I have requested for change in my address and it's not been done since week, i want it on urgent basis and as already a week past, every time i visit bank they keep in saying that it will take time and all, poor customer service provided ever
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prashant192526
                                from Pune, Maharashtra
                                Aug 20, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bhosari, Pune, Maharashtra

                                My salary account converted itself and bank charged me approx 5000 rs which is a huge amount. I visited bhosari branch in pune where manager told me that he will waive off but it will take 10 days for this to happen and its a month now nothing has been changed also they have added more charges. Worst experience with this bank.
                                Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

                                Regards
                                Prashant tyagi
                                Sep 27, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 26, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that our branch official Mr. Swapnil Jadhav has responded to you through email. Please check your email inbox and revert to his email in case of any pending issue.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Krishna Kumar Badiganti
                                  from Hyderabad, Telangana
                                  Aug 20, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 530016

                                  I am a hdfc bank credit card holder. The bank has charged one assist mfee of 1899/- in credit card statement on 05/08/2019 and send through mail. I am not interested about this service and don't want this membership any more. So cancel the membership and resend the credit card statement.

                                  Oneassist relationship number : 509605
                                  Name :- krishna kumar badiganti
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 9149
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dear Krishna,

                                  Greetings from OneAssist!!!

                                  We are sorry to see you go.

                                  We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                  We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                  Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                  We appreciate your patience in the interim.

                                  Regards

                                  Team OneAssist
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nikunj Kathiriya
                                    from Mumbai, Maharashtra
                                    Aug 20, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: SHREENATHJI, Lalbahadur sastri nagar society, End of 9A Patel colony, Block No 57, Jamnagar, Gujarat, 361008

                                    Dear sir/madam,

                                    I want complaints against hdfc bank. Hdfc bank debited 6000/- rs. From my account to bharti cellular mobile number [protected] on dated 5th august 2019.

                                    The thing is that i don't have any account in bhati cellular (Airtel) but still credited in own account. I inform to bank regarding this by mail and phone but they do not given proper respond.

                                    Transaction show in favour of bharti cellular got this amount. And most important this transaction done without my knowledge.

                                    Transaction date :- 05 aug 2019

                                    Merchant / atm name
                                    Transaction amount :- tbs billpay-bharati cellular ltd-[protected]

                                    Disputed amount :- 6000/-

                                    Bank also confirm that this amount is credited to bharti cellular timited. But how can do credited that i don't have any account inthis company.

                                    You are requested to plz help me to get my amount back.

                                    Thanks and best regards.
                                    Nikunj kathiriya
                                    [protected]
                                    Jul 13, 2020
                                    Complaint marked as Resolved 
                                    issue is resolved by Airtel.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 20, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Aug 20, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Jul 13, 2020
                                    Updated by Nikunj Kathiriya
                                    Thank u for help
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit