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HDFC Bank Complaints & Reviews

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2.9

Updated: Dec 16, 2025

Complaints 32896

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18416

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14480

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HDFC Bank reviews & complaints page 669

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Address: Chennai, Tamil Nadu, 600004

Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -1430 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 1430 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 1430 is huge amount to me. What is the solution?
What is the action will take against this bank.

Sep 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Srividya. B has contacted you and addressed your query. Please visit the nearest branch and submit the account closure application.

-Nadia
HDFC Bank Customer Assistance

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A

AjaiKumartyagi

from Mumbai, Maharashtra

Aug 12, 2019

As i have sattaled the credit card long time ago but still afacting my cibil why is this how can it be remooved

hdfc bank salary account negative balance - Comment #3508710 - Image #0

hdfc bank salary account negative balance - Comment #3508710 - Image #1

AjaiKumartyagi's reply, Aug 11, 2019

I don't remember the card no.

J

jaleelsabir

from Hyderabad, Telangana

Aug 12, 2019

I have received this message for transaction which i have not done:

ALERT:Rs.1631.23 spent via CREDIT Card xx3829 at AMAZON1258399 on[protected]:05:07:05 without PIN/OTP.Not you?Call [protected]

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Hey team,

My friend yatharath gupta had initiated an imps funds transfer towards my brother's bank account in sbi which has been timed out.

The funds have been deducted yatharath's hdfc account but the beneficiary account which is my brothers account has not been credited with the same.

Attaching screenshots of the transaction. Please resolve this.

+2 photos

Sep 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you ask the concerned person to share the complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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A

agrawalvk001

Aug 12, 2019

My HDFC Credit card application CC41907168 rejected without reason. Intrestingly my car loan with HDFC is smoothinhly going on with HDFC bank

Vijendra Kumar Agrawal
M-[protected]

V

vasu dev kapil

from Delhi, Delhi

Aug 12, 2019

I have salary account in HDFC Bank which is opend by my employer in 2017 and I left organisation in Dec 2017 I didn't continued my account because I don't have job till now and HDFC charged me for RS 5000 for not maintaining minimum balance please help me out. My registered mobile no is [protected]

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Address: Kurukshetra, Haryana, 136119

Dear sir
I have paid an amount of rs. 500 (On 5th aug 2019) and an amount of rs. 200 (On 10th aug 2019) to recharge my hdfc fastag wallet costumer id[protected], wallet id [protected], vehicle no. Hr43a5707 through my fastag app. The amount was deducted from my sbi bank account [protected], ifsc code [protected] through upi.
Neither this amount of rs 500 and rs. 200 was reflected in my hdfc fastag wallet, nor it came back to my sbi account.
But at present the payment is with hdfc fastag. So, i request you to please send this amount back to my sbi account no. [protected]. I am attaching the screenshot for your reference. Otherwise i will go to higher authorities.

+1 photos

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 12, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

Amitha
HDFC Bank Customer Assistance

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Hi
This is ambhi singh
I have order ordered a product on amazon and done online payment through my hdfc debit card worth 1199 in july end.. But i return ed the product and amazon initiated refund on 31st july and i was supposed to receive it by 6th august but still didn't received it.. Please look into this and initiate refund asap.. I am attaching the reference no.

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Address: Hno 175 ward no 2 massanda Patti , Banga , nawanshahr, Shahid Bhagat Singh Nagar, Punjab, 144505

My hdfc acc [protected] ifsc hdfc0001366 holder name jatinder kumar is in banga, punjab branch.. My problem is hdfc have hold mirevanue hold of fund by gefu of of amount 595.63 rupees. No customer care have satisfactory answer regarding that kindly clearify and solve issue. It's salary account with zero balance.. Then why hold of funds. No clearify on account statement also...

HDFC Bank customer support has been notified about the posted complaint.

Aug 13, 2019

Updated by Goldy9655 No update by HDFC till now

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note that our Branch Manager Mr. Manmeet Singh has emailed you to address your queries and concerns after he was not able to reach you at your contact number. Please feel free to speak to Mr. Manmeet Singh on [protected] for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

Aug 15, 2019

Updated by Goldy9655 I talk to him by calling back.. but still the problem not solved .. funds are still on hold

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Address: 3-E 69 NEHRU NAGAR GHAZIABAD., 201001

Dear sir/madam,

I transfer hdfc bank to obc bank account money are diduct account
Don't transfer prosses.
I complane hdfc bank but no any replay and no any action for mony related quarry call.
Plz solved my problem for related.
For details are given details.

Rs. 2000.00 debited from a/c *6578 on 23-07-19 to a/c *5188 (Upi ref no.[protected]. Not you? Call on [protected] to report

Rs. 1000.00 debited from a/c *6578 on 23-07-19 to a/c *5188 (Upi ref no.[protected]. Not you? Call on [protected] to report.

Thanks regards
Umesh kumar sinha
Custamar id hdfc bank[protected].
Mob-[protected].

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kalyanpur, Kanpur, Uttar Pradesh, 208017

Dear sir,
Please welcome to hdfc[id:[protected]]
Dear mr kumar arun/mrs kumari madhuri,

We thank you for your application of 25-jul-2019 for a loan received through hdfc sales private limited,
For processing at our kanpur office.

For your convenience, attached is a soft copy of the application form submitted by you, your home loan application has been received and the file no assigned to your application is[protected]. N the basis of which the loan is being processed.
Dear sir my loan file is not approved by legal department return my processing fee which amounts 5428 diduct date 30/07/2019 check no[protected] hdfc lucknow.
Dear sir amaunt deducte after amaunt deduction say loan not possible reuned 22 days time and amount. Before deduction all documents submitted and 21 days say loan next week approved.

+4 photos

Sep 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 10, 2019

Updated by ArunKumar538133 Dear sir,
Please Welcome to HDFC[ID:[protected]]
Dear Mr Kumar Arun/Mrs Kumari Madhuri,

We thank you for your application of 25-Jul-2019 for a Loan received through HDFC SALES PRIVATE LIMITED,
for processing at our KANPUR office.

For your convenience, attached is a soft copy of the application form submitted by you, Your Home Loan application has been received and the file no assigned to your application is[protected].n the basis of which the loan is being processed.
Dear sir my loan file is not approved by legal department return my processing fee which amounts 5428 diduct Date 30/07/2019 Check no[protected] HDFC Lucknow.
Dear sir amaunt deducte after amaunt deduction say loan not possible reuned 22 days time and amount . before deduction all documents submitted and 21 days say loan next week approved.

Aug 10, 2019

Updated by ArunKumar538133 Loan not processing amount deducted after deduction say loan not proceed due to plot size is small.

Aug 12, 2019

Updated by ArunKumar538133 No pa ke chor bhi ak din me char char kall karte hai
Ak chor ka no [protected] Bihari madarchod

Aug 12, 2019

Updated by ArunKumar538133 [protected] dosare chor madarchod ka no

Verified Support

Aug 12, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance

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Address: #424,80 feet road, 6th block, opposite to national games, village, Koramangala, Bangalore, Bangalore, Karnataka, 560034

Without any update hdfc bank have deducted my 2074 from my salary account in the name of asd. Though these amounts has been deducted two times for total 3 transactions in a month. But minimum 5 transactions from other atms it is allowed in general.
Its a hard earned money and we are getting these unreasonable penalty.
For a salaried person 2074 rs. Is a huge amount.
My humble request to this forum kindly stop these charges and if possible help me in getting back this amount.

Sep 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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I made an online payment for a little app coupon through phonepay. The money got deducted from my account but the coupon was not purchased. Kindly help.
The payment scrrenshit is attached for reference.
I contacted phonepay as well and they said that from their end the payment was successful and i should contact the bank for chargeback request.
Kindly help

+1 photos

Sep 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Kalyanpur, Kanpur, Uttar Pradesh, 208017

Dear sir,
Please welcome to hdfc[id:[protected]]
Dear mr kumar arun/mrs kumari madhuri,

We thank you for your application of 25-jul-2019 for a loan received through hdfc sales private limited,
For processing at our kanpur office.

For your convenience, attached is a soft copy of the application form submitted by you, your home loan application has been received and the file no assigned to your application is[protected]. N the basis of which the loan is being processed.
Dear sir my loan file is not approved by legal department return my processing fee which amounts 5428 diduct date 30/07/2019 check no[protected] hdfc lucknow.

+4 photos

Sep 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Preethi
HDFC Bank Customer Assistance

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Address: 700083

Respected sir,
I hold a savings banka account with your bank and my sb a/cno. Is [protected].
I had opened a fixed deposit on 12th july.19 for an amount of rs 50000/- (Fifty
Thousand) only.
I would like to inform you that i applied for a credit card which was against a fixed deposit but the credit card was withdrawn and also blocked by the bank permanently on 01.08.2019. After that as per instruction from bank i also submitted the credit card closure form on 01.08.19. But till now not yet been cancel the card. So now i want to withdraw/break my fixed deposit.
Therefore, you are requested to kindly close the card & release the lien marked on the fdr. So that i
Can withdraw/break the fixed deposit amount as soon as possible.

Aug 13, 2019

Complaint marked as Resolved

Bank response as per their norms I'm happy with the bank service.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your concerns through e-mail to your registered e-mail address on August 06, 2019. The reference number for the same is[protected]. We request you to refer the same and revert through mail to for clarifications if any. With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the URL. https://bit.ly/2BXhurn

-Amitha
HDFC Bank Customer Assistance

Aug 12, 2019

Updated by subhajit09 Dear Sir/Madam,
This is to inform you that I applied for a credit card which was against a fixed deposit but the credit card was withdrawn and also blocked by the bank permanently on 01.08.2019. So I don't have a problem regarding this matter but I'm unable to liquidate the fixed deposit as because of my credit card is a lien on fixed deposit till now, when my credit card was inactive.
Therefore, you are requested to kindly release the lien marked on the FDR which was blocked by the bank. So that I can withdraw/break the fixed deposit amount as earliest.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response "Dear Customer,

As per our records, your credit card ending 0404 has been blocked with effect from 29/07/2019. For any further clarifications, please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Anay
HDFC Bank Customer Assistance"

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Hello i have a salary a/c in your bank and today i was unable to withdraw funds.
When i checked in website i found out that my ac in on hold and ther are hold charges charged 7000 while i don't have hdfc credit card or any loan..
Why its been charged and i need imidiate resolution.
My customer id is [[protected]]
My name is harikesh sanjay saund

HDFC Bank customer support has been notified about the posted complaint.

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Address: E-1/207., North West Delhi, Delhi, 110085

From last four months i am not getting netbanking otp on my registered mobile number. Although i am using my same device from last 2years. Whenever i go to chrome, i am unable to get otp. Please make it possible to get otp on my registered mobile previously i was able to get otp on my same device but now it has very difficult for me to use netbanking. I have visited my home branch many times for the same but no response. Please do the needful.

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Address: Kadubesanhalli, 560047

I have been charged 1770/- (590/- 3times) from my salary account stating as ach debit return charges. No prior intimation or communication was done in reference to above stated transaction. What are these charges for! Why are they so high. Hdfc bank has to return this money.

Please help me resolve this. People are losing trust in public banks and now these banks also.
If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

+1 photos

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Address: Faizabad, Faizabad, Uttar Pradesh, 224001

Dear sir... My name is dinesh kumar. I have agency of hdfc life from 1 jul 2016. But due to non fulfillment of minimum business guarantee my agency got terminated. I want to join lic. Kindly resigned my agency from portal. My pan no. Is aohpy1018d. Please remove my pan number from irada portal ason as possible. I will be highly thankful to you. Thank you

+1 photos

Sep 28, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to connect with respective impanel HDFC Life branch for addressing the concern.

Verified Support

Aug 14, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to connect with respective impanel HDFC Life branch for addressing the concern.

Verified Support

Aug 22, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy. Kindly inform the policyholder to write us at [protected]@hdfclife.com from your registered Id to have the same addressed.

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B

Bhosale@1008

from Mumbai, Maharashtra

Aug 12, 2019

My Policy No is 21234983 I was Making Online Advance Payment of My Premium But After That I Getting Cheque Bounce Charges From My Account of Rs.350/- And Still Did Not Get..

I was doing this payment on 25 June 2019.

So please do the needful Kindly Reverse My Charges.

pan removal from irda portal - Comment #3508861 - Image #0

S

Sivakumar Paranjothi

from Hyderabad, Telangana

Aug 19, 2019

Hi,

I want to cancellation my hdfc sl progrowth super plan. I contact with customer care executive regarding that policy cancellation. but they did not answer properly and not to take steps to resove the issues. So, kindly cancel the plan and refund the amount which you have debited from the credit card asap.

Regards,
Siva Kumar P

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Dp id in301151
Client id 26980702
I have already cleared the charges and submitted closure form at koramangala branch bangalore. My trading account is also closed. Why demat account is not closed. Even the bank guys told that they will call and inform about closure but didn't receive any reply from them. Now again i received an email stating that there are some outstanding demat charges of rs 50. Why should i pay extra charges for your mistakes. Kindly close my account. If you cannot close escalate further. When trading account was closed why demat account is separate and you are taking so much time. Because of this my bank account is not getting closed which i opened just to clear outstanding charges. Kindly close and do the needful.

Sep 19, 2019

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to address your concern pertaining to Demat account, you may write to [protected]@hdfcbank.com or call them at 61606161 ext -4.

Regards
Customer Care
HDFC Securities Ltd

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Address: Kolkata, Kolkata, West Bengal, 700017

I m making a complaint regarding my hdfc credit ending with 0559 expiry date 09/21.
I am making the payment of my credit card everymonth on time and this is the first time last mnth i have missed the payment on 2nd of july 2019, however i am using this service from quite a longtime and makes the payment everymonth on time still i have got charge 950 + 950 late payment charges and 500 overlimit fee which i am not happy to pay and looking for a reversal of 2400 rs.
I have already made the payment of 2 mnths 3890 rs and if the amount got reversed back i am also happy to pay the total outstanding amount on my credit card if not i am not going to make any payment in thr near future.

I m a existing customer of hdfc bank and due to this surely i m not happy with the service and looking for the reversal please check and do the needful.

Regards,
Mohammad danish
Mob:[protected]/[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 11, 2019

Updated by Amreendanish I m making a complaint regarding my HDFC credit ending with 0559 expiry date 09/21.
I am making the payment of my credit card everymonth on time and this is the first time last mnth i have missed the payment on 2nd of July 2019, However i am using this service from quite a longtime and makes the payment everymonth on time still i have got charge 950 + 950 late payment charges and 500 overlimit fee which i am not happy to pay and looking for a reversal of 2400 Rs.
I have already made the payment of 2 mnths 3890 Rs and if the amount got reversed back i am also happy to pay the total outstanding amount on my credit card if not i am not going to make any payment in thr near future.

I m a existing customer of hdfc bank and due to this surely i m not happy with the service and looking for the reversal please check and do the needful.
Customer id:57104028
[protected]/[protected]

Complaint Id:2418764

Regards,
Mohammad Danish
Mob:[protected]/[protected]

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I have recharged jio cell [protected] (Jio) on 19th july for rs 399. Money deducted from my account but recharge was not successful. I logged complaint for this but refund was not initiated. When i again called the customer service they told me to call the beneficiary.
When i called beneficiary they told me its the bank issue. And i believe its the bank issue.
I am attaching the screenshot please look into it and help me out.
My customer id is[protected].
Let me know if more details required.

+1 photos

Sep 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

HDFC Bank Customer Care's response "Dear Customer,

We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at beneficiary bank end, it may take 2-3 working days for the payment settlement in beneficiary party's account / reversal back to the remitter account. Incase of non receipt of reversal / beneficiary still denies of having received the funds at their end, within stipulated time as mentioned above, do write back to us with the beneficiary's latest bank account statement (statement with bank logo & account number) or beneficiary bank's email confirmation, to enable us to assist.

-Anay
HDFC Bank Customer Assistance"

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Address: Mohali, Punjab, 160071

My company has made us to open salary account in the hdfc bank to complete their yearly targets only as salary is never credited to that bank. Company remain using the earlier bank. As it was salary account, its required 0 balance to maintain it. Moreover i never operated it. Never used its debit card or any service. Today i got message of deduction of 600 for june, and 600 for july. Technically it should inform me that i'll face some kind of deduction in prior. Also if they are deducting it for june. Why didn't i get the message in july. Why its sending now in august for the deduction of june as well. What kind of service is that.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the details of the charges & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Aug 09, 2019

Updated by nav192 Hi Anay,
I can't see the text you marked protected.

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Address: Hyderabad, Telangana

As i was maintaining my salary account they have deducted 600 for last month and today i got a message deducted 600 and is if the process continues we don't need your services. Please return back my amount that have deducted without intimating.
This account is my salary account even if the min balance is not maintained also the account should be active but without any message intimation that to maintain balance how would you deduct money without proper message intimation atleast phone intimation is not done by you.
Please debit my money back this is your failure to intimate me with any proper message.

Sep 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, along with the details of the charges & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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