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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 669

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R
Ramandeep Singh Sehgal
from New Delhi, Delhi
Aug 16, 2019
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Address: New Delhi, Delhi

Hi,

On 14th august 2019, rs.177 haa been deducted from my hdfc salary account without any intimation. The narration in the account statement says that its a “3rd party cash txn inc gst-mir” transaction.. This is the second or third time such incident happened with me..
Can anyone tell me what does this “3rd party cash txn inc gst-mir” means?? And how can they deduct it without any notice??

Thanks & regards
Ramandeep
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- IG[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Aug 17, 2019
Updated by Ramandeep Singh Sehgal
Share my details to which email id??
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    S
    SUNIL JANKAR
    from Ahmedabad, Gujarat
    Aug 16, 2019
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    Address: Raigad, Maharashtra, 410206

    I was having hdfc credit card when i was in surat and then i shifted to mumbai year ago. I have lost my hdfc credit card in august 2018 in mumbai, for which i have called hdfc customer care and asked for blocked that card. At that time no dues were remaining on that card, inspite of that they have issued me new card ending with 4723 and i unregistered that card though hdfc netbanking at that time. Since then i never got any notification for same for 1 year.
    Now almost after 1year later they have send me statement which demanding rs 576 for renewal of card which i never received from them.
    Now they are saying to send card closure form and sign mismatch and declaration form as i forgot which signed i did at time of submitting document.
    But even i don't know full 12 digit card no so how can i fill form.
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 16, 2019
    Updated by SUNIL JANKAR
    My details are as given
    Sunil Jankar
    Registered Mobile No:- [protected]
    Email ID:- [protected]@gmail.com
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      E
      Elina Ghosh
      from Mumbai, Maharashtra
      Aug 16, 2019
      Resolved
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      Resolved

      Address: Sodepur, Kolkata, West Bengal, 700111

      My salary account (In hdfc bank) was created in my first company, so once i left the company. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) l went to my nearest brunch they told me go to main brunch, they told me that i have rs -9000 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
      Sep 18, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 16, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID, complete issue & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        P
        Pydi Bharat Kumra
        from Mumbai, Maharashtra
        Aug 16, 2019
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh

        I buyer i phone 6s 32 gb gold from cell point store & mi tv from flipkart store.

        Whileng it was booked on 10% cash back offer & it completed 90 days but still amount was not credited.

        As i was unable to contact directly to hdfc team so sharing here

        I request to hdfc team to resolve the issue.
        My contact no: [protected]

        My account no:*3456422
        Sep 16, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email us at [protected]@hdfcbank.com from your registered email id along with the date/amount of transaction and details of marketing offer i.e email copy or contents of the SMs received by you regarding marketing offer.

        -Nadia
        HDFC Bank Customer Assistance
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          R
          Rajatrinki3
          from Mumbai, Maharashtra
          Aug 15, 2019
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          Address: 43/10, S. P. Marg Civil Lines, Allahabad, Uttar Pradesh, 211001

          I am a Hdfc bank credit card holder.The bank has auto debited Rs 1399/- from my credit card number ending with 3585 without my concern on date 11/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs 1399/-
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            P
            pandit munde
            from Delhi, Delhi
            Aug 15, 2019
            Resolved
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            Resolved

            Address: Hyderabad, Hyderabad, Andhra Pradesh, 500032

            I booked a ticket on -15/08/19 on IRCTC website by using HDFC bank payment gateway by using my UPI. Amount got deducted from my axis bank account however irctc shows ‘pending from bank’
            Attached are transaction details.
            This is ridiculous that at the time of need or emergency what a customer should do when big banks like hdfc fails to do their job.
            Sep 16, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDisput... Regards, Team Axis Bank.
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              T
              tharuni chakka
              from Vijayawada, Andhra Pradesh
              Aug 15, 2019
              Resolved
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              Resolved

              I have applied for hdfc credit card and i got a call for verification after verification they have send me the link to track the status. I have tracked the status first time it shows as in process and after it shows status as declined in call they said that your application will get approved and you will get in 7 working days but after it shows status as declined i want to know the reason why status was declined. I hope my problem will get resolved asap.
              Sep 20, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into that. Please share your application number, mode of application, date of application, complete address of branch if you applied, complete name & your contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Nadia
              HDFC Bank Customer Assistance
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                B
                BhuvaneshJan
                from Coimbatore, Tamil Nadu
                Aug 15, 2019
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                Hi,

                I applied for health insurance for my pregnancy at hdfc ergo. I submitted all the required documents required for the claim. I contacted the agent many times. They told me that there is a name mismatch for which i provided the identity proof. Agent said it will be processed but there is no progress. It is almost one year since i applied for the insurance claim.

                Claim no rr-hs[protected]
                Hegic card no: ec[protected]-01e
                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                  U
                  ukpearl
                  from Mumbai, Maharashtra
                  Aug 15, 2019
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                  Address: old street,ukkarai,Thathuvanchery(po), Thanjavur, Tamil Nadu, 612502

                  Dear sir,
                  Herewith mail, i am requesting you to cancel my membership (One Assist membership ID «Field29») with your ONEASSIST ORGANISATION for my credit card of HDFC bank(card no: 4646).
                  and also requesting here after dont deduct charge for this year onwards.
                  Kindly process it today itself.

                  Thnaks & regards,
                  V.MUTHUKUMAR
                  [protected]
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                    P
                    Pankajvaishnav
                    from Mumbai, Maharashtra
                    Aug 15, 2019
                    Resolved
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                    Resolved

                    Address: 2,3happy villa colony Indore rode dhar, Dhar, Madhya Pradesh, 454001

                    Request for salary slip
                    Hi. Sir/madam
                    My self pankaj vaishnav. I was the employee of your company. I was working as so in your company at dhar branch. And my employee code was 185208. I have joined that compay 19sep 2017. And i have resinged 10 may 2018. I lossed my all salary slip. So this is my deeply request to you all please send me the salary slip for last 6 month, either you can forword in my e-mail id: [protected]@gmail.com
                    Thanking you with warm regard.
                    Pankaj vaishnav
                    [protected]
                    Sep 17, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2019
                    HDFC Bank Customer Care's response
                    "Dear Customer,

                    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back! -Anay

                    -Anay
                    HDFC Bank Customer Assistance"
                    Verified Support
                    Aug 16, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please feel free to write to exit.[protected]@Hdfcbank.com for any further assistance/clarification on your F&F & salary slip related issue and we shall be glad to assist you.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      G
                      GAURAVV GOEL
                      from Mumbai, Maharashtra
                      Aug 14, 2019
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                      reversal of non maintenance charges

                      Address: Ghaziabad, Uttar Pradesh, 201001

                      I have an account in hdfc [protected] from past 8 to 10 years.. I opened an add on account on name of my son account no [protected] but.. Could not maintain min balance... So it has gone in minus.. As bank is charging non maintenance charges every month.. I want to request bank for reversal.. As i was not aware of the same.. And will maintain from future..

                      Regards
                      Gaurav goel...
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                      A
                      Apurv Soni
                      from Mundi, Madhya Pradesh
                      Aug 14, 2019
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                      Address: B1141, DLF Westend Heights, Akshayanagar, 560068

                      Hi forum,

                      I have two personal loan going on from hdfc. I want to log complain against hdfc bank on hidden charges being debited from my savings account. Although i made payment of my monthly emi in july 2019 but an emi rtn charge was taken of 236₹ each. Please escalate this to bank asking my refund as these are hidden charges and i am not aware of it.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 14, 2019
                      Updated by Apurv Soni
                      if any further charges are to be still debited for July then please let know now. call me to update.
                      i dont want any surprises without any any notifications. this is really frustrating.
                      please refund the amount deducted asap.
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                        D
                        from Delhi, Delhi
                        Aug 14, 2019
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                        Address: Pocket 2, Jasola Vihar, New Delhi, Delhi 110025, New Delhi, Delhi, 110025

                        Dear Sir/Madam,

                        My customer ID at HDFC bank is 75105116. In July I was tried to transact through Internet banking they said you can't transact and have to visit to bank branch for the KYC. I have done KYC even though they not activated transactions to receive & pay the amount and said it can't be as my account comes under auditor examination and HO has blocked the account. After asking so many days what the default is there they said 10-12 years ago you have submitted documents for Credit Card or Loan to HDFC bank found false.
                        I have placed request/complaints that show the false documents and I have never submitted with any bank false documents and I want to review the documents again by checking the sign on documents.
                        But they have not acted and without checking/examining the documents made me defaulter but I have not given such documents.
                        Bank is no listening me, please help me. I have not given false documents.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 19, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Zubin

                        -Nadia
                        HDFC Bank Customer Assistance
                        Aug 20, 2019
                        Updated by [email protected]
                        I have visited today to bank to speak with Branch manager to escalate the issue to check the fact/originality/actuality of documents with appropriate authority but they are saying only one sentence that they got the information from HO to close the account.
                        Branch is not helping me. Placing the request with customer care only checking with Branch to resolve the issue and check the fact but they are replying the same thing as stated above.
                        As I am customer can go through the Branch to resolve the issue but as they are not helping to check the fact that I was not given the documents, let me suggest where to go to escalate the issue.
                        I am requesting customer care to lodge the complaint against the Branch personnel and escalate the issue with higher authority.
                        I do not have the issue to close the account but as HDFC bank wrongly blaming on me is hearting.
                        Aug 31, 2019
                        Updated by [email protected]
                        Still waiting for resolution that you have verified the documents with my sign or doing nothing do to ego and prestige of the bank as I was not given the wrong documents. The same manipulation was done by hdfc bank staff.
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                          M
                          Maddy8847
                          from Gurgaon, Haryana
                          Aug 14, 2019
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                          Address: nanded City, Sinhgad road, Pune, Pune, Maharashtra, 411041

                          Hi HDFC bank

                          I have requested a cheque book on monday(12th august) and havent't received it till now.
                          I need it on urgent basis from Monday. ACE COURIER tracking dosen't works.
                          I have no update on my cheque book, i don't know where is it. i got a mail on 13th august 2019 saying your cheque book was sent on 12th August.

                          Please check the screen shot
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            prabhakar.y Yeswanthraj
                            from Bengaluru, Karnataka
                            Aug 14, 2019
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                            Hi,

                            Reference No: HFR165863.

                            Booked Fastag on July 11 and said to change of adress. Still not received my fasting, I have emailed to Fastag.[protected]@insolutionsglobal.com and did follow-up but no response.

                            Called customer care, they will wait for 7 days so waited still not received again I call them again wait for 3 days. What's going on ?? As if we don't have better works, we should be keeping calling you all the time to hear the same "call next week".

                            Please delivery fastag to the address mentioned in email.

                            Please reply me asap !!
                            HDFC Bank customer support has been notified about the posted complaint.
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                              J
                              jaspalsingh786
                              from Mumbai, Maharashtra
                              Aug 14, 2019
                              Resolved
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                              Resolved

                              Address: Hoshiarpur, Punjab, 146001

                              Respected sir
                              Trading & unique client code
                              2472793 & 2472793
                              Client name : jaspal singh
                              My account with hdfc securities has been very old i. E. Five to six years. Every year, hdfc securites has been deducted rs. 825 from my account. These charges are very high compare to other brokerage companies. I request u to reduce the amc charges otherwise i will close the account
                              Sep 18, 2019
                              Complaint marked as Resolved 
                              HDFC Securities customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 17, 2019
                              HDFC Securities Customer Care's response
                              Dear Customer

                              Greetings from HDFC Securities Ltd !!!

                              As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

                              We have also raised this from our end.

                              Regards
                              Customer Care
                              HDFC Securities Ltd
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                                V
                                V Vinod
                                from Delhi, Delhi
                                Aug 14, 2019
                                Resolved
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                                Resolved

                                Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

                                I need to close my credit card and am ready to pay it right now am not able to reach the person.
                                I was charged for more money in my card as u can refer my old transactions i was paying it in time manner. I met with an accident and am not able to continue my job as well on that time my charges were increased, am not affordable to pay that much, plz reduce the amount and i can pay it right way. Plz help me out.

                                Thank you.
                                Sep 18, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                we wish to inform that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
                                https://bit.ly/2k7MGwQ

                                -Nadia
                                HDFC Bank Customer Assistance
                                Sir,
                                I vivek customer of hdfc bank. I deposited 500 rupess in hdfc bank. but amount was showing -850 .I raised complent but no body knows exactly information about mirevenue hold through GEFU. This is not correct. With out any information how it works
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                                  Darshan Ugale
                                  from Pune, Maharashtra
                                  Aug 14, 2019
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                                  Address: at post pimpri sayyad, Nashik, Maharashtra, 422003

                                  Dear Sir/Madam,

                                  We are not possible to pay credit card outstanding payment on current day due to my family problem but i have already pay 35% amount to bank ( Credit card agent ) but he was harassing to me on call, at home for payment in bad language.

                                  Please give me solution
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                                    Arjun Akolikar
                                    from Mumbai, Maharashtra
                                    Aug 14, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    While opening the bank account i applied for the credit card also.
                                    After a few days of opening the account, i got multiple credit card verification calls all confirming whether i wanted the card or not and my address. But after that my application status is showing declined. I also called the customer care and they say we cannot tell you why it is declined.
                                    There's no response after that.
                                    Sep 20, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 14, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned on the application form, 2.Date on which the application was submitted, 3.Place where the application was submitted, 4.Your latest contact numbers, 5.Your complete residence address along with city and pincode, 6.Name of the executive who has collected the application, 7.Contact details of the executive, 8. Your email address, 9.16 digit Application Reference Number.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      S
                                      SHIJINA P
                                      from Bengaluru, Karnataka
                                      Aug 14, 2019
                                      Resolved
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                                      Resolved

                                      Address: 560103

                                      Hi,
                                      I have done ticket booking on aug 13th 2019 and 630 rupees is deducted from my account, but the booking is not confirmed. It is showing pending from bank side. Transaction was done through phonepe app with transaction id ptm20190813056820187175201908130230. The transaction is showing successful in the app but not in irctc app.

                                      Please refund the amount.
                                      Sep 17, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 14, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID, transaction details & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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