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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 67

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S
shanbhag.sheela
from Mumbai, Maharashtra
Nov 7, 2022
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Address: Mumbai
Website: hdfcbank.com

Hi
I am noticing an ISAQMC debit every quarter. I dont remember subscribing to anything like this.

Please can you stop these charges to my account?

Thanks
Sheela Shanbhag
Customer ID:[protected]
HDFC Bank customer support has been notified about the posted complaint.
ear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    Arun10111995
    Nov 7, 2022
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    Address: Hyderabad -HiTech city

    I have a salary account with hdfc bank. I have started with sip in mutual funds (NJ wealth) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 2200 is deducted from my account

    I have called customer care and they told me that this amount is deducted because of payment bounce.

    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

    Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient, you will be charged. Nothing was there.

    Please please help me resolve this and return my money.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      P
      Palak Rai
      Nov 7, 2022
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      Address: Hyderabad

      On logging in phonepe after my 1st transaction HDFC freezed my transactions upto 12 hours & even after 24hours not allowing me to use it through any means.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        A
        abir840
        Nov 7, 2022
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        I bought something from my HDFC debit card EMI option in the previous month. To avoid late payment charges I already paid the amount for this month, in the same date the EMI was deducted again from my bank account for the same month.
        I am not sure how they are able to deduct the amount from my linked account
        I contacted my HDFC bank, but I didn't receive any positive feedback
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          K
          Ketan nayak
          from Surat, Gujarat
          Nov 6, 2022
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          Address: Surat

          My wife holds 2 cards hdfc regalia and priority pass. We travelled from mumbai airport n used the card for economy class lounge. No charges were charged. We went to istanbul, while returning, we specifically asked the lady at the counter which card will get us free access to the lounge. She took the card swiped and without charging anything, we were allowed inside the lounge. After we came back, hdfc credit card dept charged us for both entries. However after lot of arguments they have returned us the amount deducted but not the taxes. The second amount of approx 3.5k has not been returned. I have 4 cards 2 icici and 2 hdfc. I showed all to the lady on the counter but she choose to take the hdfc card only. I think this is breach of trust. They should not charge us from backend. Card number is in the name of sonal card number 4639 xxxx xxxx 3855. I can be contacted on [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Balaji_0202
            Nov 6, 2022
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            I have charges hdfc Rs.12800 for ach debit returns, every month they are charging me the amount like this I was not able to pay my previous 2 month emis because I didn't received a salary so, but for that they have charged me almost 30k for this few months

            I request you to please provide me at least 40% charges back to me .

            This is my hard blood money so I am requesting that please return Mr at least 40 charges.
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              jeremiah rakesh
              Nov 6, 2022
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              I paid my credit card bill via CRED pay to hdfc bank on 5th November. Nov 6 is my due date. But the amount I paid (₹64, 399) is not reflecting on my hdfc account . I’m tired of trying to reach to both the parties hdfc and CRED pay. The UTR number is HGA6P11A[protected]. Hdfc bank is denying to talk to me because they are mandating me to talk in Hindi instead of English. What kind of customer support is this. And I have no means of resolving this . I have attached proof of successful transfer of amount to the credit
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                A
                Arun10111995
                Nov 6, 2022
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                Address: Gachchi Bowli ,HiTech city ,Hyderabad

                I have a salary account with hdfc bank. I have started with sip in mutual funds (NJ wealth) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 2200 is deducted from my account

                I have called customer care and they told me that this amount is deducted because of payment bounce.

                I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

                Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient, you will be charged. Nothing was there.

                Please please help me resolve this and return my money.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sumitkumar999
                  from Kaithal, Haryana
                  Nov 5, 2022
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                  Address: Village Bakal District Kaithal Haryana

                  HAB CHGS INC GST APR-SEP2022-MIR[protected]
                  Im hdfc bank holder on my account about 1060 Rs. is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back

                  Sumit Kumar
                  Ac - [protected]
                  Bank branch - City Pundri District Kaithal Haryana
                  Contact No. [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    H
                    Hritika Hariani
                    from Powai, Maharashtra
                    Nov 5, 2022
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                    Address: HDFC Life

                    In 2016, i took a home loan from L&T finance and I was mandated to buy a term insurance from HDFC life. I submitted the DD of Rs. 60000 issued from ICICI bank to loan officer. However, I have not received policy and later in nov 2021, i received the communication from ICICI bank that the DD amount is unclaimed. To claim the amount I need a NOC from HDFC life. In March 2022, I submitted the letter issued by ICICi Bank regarding the details of the DD and proof that it was issued to HDFC Life to HDFC life Goregaon branch. However, I have still not received any NOC from them and it is not even updated, everytime I get the same response.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Hritika Hariani
                      from Powai, Maharashtra
                      Nov 5, 2022
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                      Address: HDFC life, Goregaon branch

                      In 2016, I took a home loan from L&T finance, where I was informed to buy a term policy from HDFC life as a package deal. I submitted DD issued by ICICI Bank of Rs.60000 to the agent. However, did not receive any policy and later in nov 2021, I got the message from ICICI bank that the DD is unclaimed & I need to produce NOC from HDFC life to claim this money back. In March 2022, I submitted letter to HDFC life Goregaon branch issued by ICICI Bank regarding the details of DD. I have requested for NOC from HDFC life, but not getting any update from them and also have not received any NOC.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Nikita Shukal
                        from Powai, Maharashtra
                        Nov 5, 2022
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                        Got a call from HDFC they aske to pay 1500 rs for interview and after aptitude and HR interview they asked me to pay 7500 rs I told them I will not pay but she told me to talk to HR, when I refuse to pay she told this company is not a joke, your file update to senior. When I told her it's also not joke to pay you for the verification, she threaten me and told me that wait for 45 days, I ask her for what she is not replying. Please take some action against this. And resolve my problem.
                        +14 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience. We requested you to write to us from your registered e-mail ID at http://leads.hdfcbank.com/applications/webforms/apply.MoneyPlus_Benefits_SM_Comp... mentioning your complete concern along with caller details for further assistance

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Arif1296
                          Nov 5, 2022
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                          There is complaint of deduction of EMI 2 times on a same month
                          Yesterday and today.
                          Kindly refund the amount after considering single time EMI payment alone
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            pam123@
                            from Kolkata, West Bengal
                            Nov 5, 2022
                            Jan 2, 2023
                            This thread was updated on Jan 2, 2023
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                            Resolved

                            Address: Kolkata

                            I did the payment of Rs 1769.75 for service charge. But still it is on hold. Please clear my hold balance.
                            Feb 1, 2023
                            Complaint marked as Resolved 
                            Solved
                            HDFC Bank customer support has been notified about the posted complaint.
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                              O
                              Omkar Dounde
                              from New Delhi, Delhi
                              Nov 4, 2022
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                              There is ongoing complaint with HDFC since Aug 2022 that I had mistakenly used my Credit card to withdraw money for amount 2000 from ATM which didn't withdraw and I received the charges in my statement for 2000 withdrawal amount and 500 withdrawal charges

                              Now the scenario here is I have HDFC savings + Credit card
                              Credit card is already disabled for any ATM withdrawals for security reasons from the start by me

                              Yet there is no common sense in this people and yet they are not able to resolve a simple query that a Card which is disabled for ATM withdrawals can't withdraw money still they are disputing back with proof as if they don't have any records in there end.

                              Already escalated to Grevience team yet they still not able to get any details.

                              Date of incident attached proof
                              +2 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                B
                                bathuluru mahesh
                                from Bengaluru, Karnataka
                                Nov 4, 2022
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                                Regarding Jumbo Loan Pre Closure Charges

                                I have taken an Jumbo load (540000 Rs\-) against my credit card on March 2022 and now i am planning to pre close the loan.

                                With help of customer care i have taken loan and before taking they said there is no pre closer charges, and now when i am planning to pre close they are saying Need to pay Pre closer charges, Loan GST amount, Loan Interest amount which they never said such kind during the loan processing .

                                I...
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                                S
                                Shakeel Ahamad
                                from Palwal, Haryana
                                Nov 4, 2022
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                                Hii Sir'
                                मेरे 1478 रुपये एक बार काटे
                                और दूसरी बार में 27/10/2022को
                                5130 रुपए काट लिए बैलेंस
                                चेक करा तो Amb चार्ज लगा ना कोई sms ना कोई कॉल

                                नाम शकील अहमद
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Manakshrag
                                  Nov 4, 2022
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                                  Hi HDFC Bank,

                                  Again and again i am getting calls, Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

                                  Hope you will understand and stop calling me in future.

                                  The number on which the call was received----[protected]
                                  ▪️ Date and Time of the call--03/11/2022 at 10:37 AM
                                  ▪️ Caller’s Number / Number from which the call was received---[protected]
                                  ▪️ A product which was marketed during the call--Personal Loan
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Hi HDFC Bank,

                                  This is disgusting and frustrating that inspite of so many emails being sent to you to stop the personal loan calls, i am still getting the calls and If this is not stopped immediately then i will be forced to close the account in HDFC Bank.

                                  Hope you will understand and make a note of it.

                                  The number on which the call was received----[protected]
                                  ▪️ Date and Time of the call--03/11/2022 at 10:37 AM
                                  ▪️ Caller’s Number / Number from which the call was received---[protected]
                                  ▪️ A product which was marketed during the call--Personal Loan
                                  Hi HDFC Bank,

                                  This is disgusting and frustrating that inspite of so many emails being sent to you to stop the personal loan calls, i am still getting the calls and If this is not stopped immediately then i will be forced to close the account in HDFC Bank.

                                  The number on which the call was received----[protected]
                                  ▪️ Date and Time of the call--09/11/2022 at 09:57 AM
                                  ▪️ Caller’s Number / Number from which the call was received---[protected]
                                  ▪️ A product which was marketed during the call--Personal Loan
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                                    parveen ganganalli
                                    from Bengaluru, Karnataka
                                    Nov 4, 2022
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                                    Hello sir,

                                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                    Kindly be informed that an amount of rs 796.31/- was deducted from my savings/salary account on 3rd nav 2022 under the name of depository charges

                                    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 796.31/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                                    Please do the needful as earliest.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Avantika Raniwala
                                      from Pilāni, Rajasthan
                                      Nov 4, 2022
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                                      Merchant has made the refund transaction but I have not received it yet, it's been 15 days. Please look into this.
                                      HDFC Bank customer support has been notified about the posted complaint.
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