In 2016, i took a home loan from L&T finance and I was mandated to buy a term insurance from HDFC life. I submitted the DD of Rs. 60000 issued from ICICI bank to loan officer. However, I have not received policy and later in nov 2021, i received the communication from ICICI bank that the DD amount is unclaimed. To claim the amount I need a NOC from HDFC life. In March 2022, I submitted the letter issued by ICICi Bank regarding the details of the DD and proof that it was issued to HDFC Life to HDFC life Goregaon branch. However, I have still not received any NOC from them and it is not even updated, everytime I get the same response.
HDFC Bank customer support has been notified about the posted complaint.
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