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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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S
Sairam1987
Mar 14, 2024
Mar 18, 2024
This thread was updated on Mar 18, 2024
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I am going through hard time due to health and personal issue and requested HDFC bank but no proper response for solution
Apr 19, 2024
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2024
HDFC Bank Customer Care's response
Hi Sairam,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    vikasrori
    Mar 13, 2024
    Mar 19, 2024
    This thread was updated on Mar 19, 2024
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    Address: Sirsa Haryana

    I received my first-ever credit card from HDFC Bank four days ago with a limit of ₹110, 000. Yesterday, I received a call from someone claiming to be from HDFC Bank, asking to activate the card. Thinking it was a legitimate bank process, I followed the instructions provided, which included dialing a code (401) and a phone number. However, I later discovered that my phone was on call forwarding, preventing me from receiving calls. Upon informing my brother, we realized that fraudulent transactions totaling ₹106, 269 had occurred. There were no OTPs or transaction notifications in my inbox, and I hadn’t used the card online. It appears that personal information, including the fact that I recently received the card and partial card details like first and last four digits of card and expiry of card, was leaked to the fraudsters. It’s concerning that this information was known to them and that I didn’t receive any SMS notifications from the bank. It suggests potential involvement of individuals within the bank in facilitating the fraud.
    Apr 19, 2024
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2024
    HDFC Bank Customer Care's response
    Hi Vikas,

    We regret the inconvenience caused. Request you to write to us at CC.[protected]@hdfcbank.com. -Vinay, Service Manager
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details along with last four digits of your credit card, registered contact details for us to help you with the solution.

    -Priya, Service Manager
    HDFC Bank Customer Assistance
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      R
      rajbad
      from Nashik, Maharashtra
      Mar 10, 2024
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      While doig transfer on Google or Phonepe the error YC pops up...and not allowing transaction...please guide...telling me to contact my branch...I am traveling out of country...so help solve problem.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        vishal_2797
        from Coimbatore, Tamil Nadu
        Mar 9, 2024
        Mar 12, 2024
        This thread was updated on Mar 12, 2024
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        Address: Branch Singanallur Address No 356, Trichy Rd Singanallur Coimbatore - 641005 IFSC Code HDFC0003647

        Hi team,
        My mother is a customer of hdfc bank. My mother's HDFC bank account is blocked due to some KYC updation issues, and most importantly, they have not informed us about the same. We contacted the bank and also submitted the required documents to complete the KYC process in nearest branch in Coimbatore and to unblock the account but it has already been around 1 month and there is no communication from the bank via mail/text. What is taking them so long to unblock this account?
        I request you to please unblock this account again as soon as possible.
        Apr 12, 2024
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 11, 2024
        HDFC Bank Customer Care's response
        Hi Vishal, we have noted your concern. We will check the details on this and update you. Request your patience in the interim. -Ajay, Service Manager
        Verified Support
        Mar 12, 2024
        HDFC Bank Customer Care's response
        Hi Vishal, we regret the inconvenience. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Ajay, Service Manager
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          Sadath Abdulla
          Mar 8, 2024
          Mar 12, 2024
          This thread was updated on Mar 12, 2024
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          Hello,
          I am an NRI customer and my customer id 50475173

          I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
          SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

          I am not able to do any transaction in my account.

          SO help me out ASAP.

          Appreciate your support.

          Sadath Mohammed Abdulla
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 08, 2024
          Updated by Sadath Abdulla
          HDFC Bank — NRI banking
          S
          Sadath Abdulla
          Mar 8, 2024
          Mark as Resolved
          Account/Customer ID: 50475173
          Registered Contact Details/Email ID: [protected]@gmail.com

          Hello,
          I am an NRI customer and my customer id 50475173

          I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
          SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

          I am not able to do any transaction in my account.

          SO help me out ASAP.

          Appreciate your support.

          Sadath Mohammed Abdulla
          Hi Abdulla, basis your request when checked for the customer id : 5xxx73 observed that NetBanking ReKYC of barcode : DCI[protected] / DCI[protected] / DCI[protected] got rejected for the reason Extended KYC Form(FATCA/CRS Annexure) required / Complete set of documents not provided. / Incomplete Re-KYC form (There is no change opted in REKYC form however overseas and Indian address differs with system). For further changes, fresh instruction is required. Also our team has responded to your query via case reference number with registered email case #[protected] at March 12, 2024 11:55 AM. -Ajay, Service Manager
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            P
            Puneeth Shivashankara
            Mar 8, 2024
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            Address: Mysore

            I brought a home loan and the loan is disbursed on 26 th Feb. They sent message that they are deducting monthly emi amount on 10 March. Actually they should start deducting emi on 10 th April. Before the month complete how come they deduct the entire monthly emi.
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Jeethu3012
              Mar 7, 2024
              Mar 27, 2024
              This thread was updated on Mar 27, 2024
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              I have a personal loan in HDFC Bank and my EMI is 25380 per month and my date of debit is the 7th of every month. On February 07, morning I had 25380 rs in my account. They have debited 649rs for AMB CHRG INCL GST from my EMI amount. The loan EMI is debited and put on hold. Now the bank has charged 649.87rs(manual hold charge) as an overdue charge. I didn't pay the overdue amount as that was not my problem. Again, on March 7th morning, I transferred the same EMI amount. The same problem was faced again. The amount 649 was debited from my EMI amount and now in my account, the amount is 24730.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 08, 2024
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
              Mar 27, 2024
              Updated by Jeethu3012
              It is asking for reference number. I don't have any reference number.
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                K
                Kumari Woods and Winds
                Mar 4, 2024
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                Address: Channasandra, Whitefield, Bengaluru

                I am writing to express my growing concern regarding the significant delay in transferring the authority of our society association's bank account, [protected], to the newly appointed signatories. Despite repeated follow-ups and assurances, we have yet to see any progress in this matter.

                As you are aware, timely access to our association's funds is crucial for the smooth functioning of our operations. The delay in transferring the authority is causing severe disruptions in our financial management and is hindering our ability to carry out essential transactions.

                We have adhered to all the necessary procedures and submitted all required documentation promptly. However, the lack of action on the bank's part is unacceptable and is putting our association at risk of financial instability.

                Given the urgency of the situation, I kindly request your immediate attention to expedite the process of transferring the authority to the designated signatories. We expect a clear timeline for resolution and regular updates on the progress until this matter is fully resolved.

                Failure to address this issue promptly will compel us to explore alternative banking options, as we cannot afford further delays impacting our association's financial operations.

                I trust in your understanding of the critical nature of this matter and anticipate your swift action to rectify the situation. Should you require any additional information or assistance from our end, please do not hesitate to contact me directly at [protected]

                Thank you for your prompt attention to this matter.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Mar 3, 2024
                  Mar 8, 2024
                  This thread was updated on Mar 8, 2024
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                  Address: Hyderabad

                  I had booked a ticket from Vijayawada to secundrabad on 3rd March 2024 through HDFC net banking .my money got deducted showing through PAYTMIRCTCECATERING and ticket is not booked.again I have booked another ticket.please make sure to return my amount of rs 334 as soon as possible
                  Apr 10, 2024
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 08, 2024
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] and the transaction details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    P
                    Pushtij
                    from Delhi, Delhi
                    Mar 3, 2024
                    Mar 10, 2024
                    This thread was updated on Mar 10, 2024
                    Resolved
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                    My hdfc net banking is not working. Whenever I am trying to transfer money or anybody else is trying to pay in my account the payment is getting rejected. There is a pop that low severity memo in the bank account. This has been happening from last 4-5 days. All my work depends on multiple transactions and now due to this I am facing a lot of trouble.
                    Apr 18, 2024
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 10, 2024
                    HDFC Bank Customer Care's response
                    Hi Pushtij, we observed from our records that, the authorized signatory name linked with the provided mobile number does not match with your name. Hence, we regret our inability to share any details due to security reasons. We request you to ask the account holder to write us at grievance.[protected]@hdfcbank.com with complete concern for further assistance. -Ajay, Service Manager
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                      N
                      Nirbhay05
                      from NOIDA, Uttar Pradesh
                      Mar 1, 2024
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                      My account number is [protected] is blocked due to welcome letter undelivered, that's why I am enable to use my account. I request you to please unblock my account. I already visit my home branch but till now my account is blocked. please unblock my account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Vinod2808
                        from MUMBAI, Maharashtra
                        Feb 27, 2024
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                        Address: Chembur

                        While trying to check my account, I am getting this message
                        Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.

                        I called RM but One Mr Krunal said earlier RM is not there and now he is handling but he was clueless for the above problem and how to resolve
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Musa12
                          Feb 27, 2024
                          Feb 27, 2024
                          This thread was updated on Feb 27, 2024
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                          Address: Jammu and Kashmir kreeri BARAMULLA

                          My electricity bill payment debited on 23 Feb 2024 but bill is pending no electricity bill receipt pending not pay my bill
                          HDFC Bank customer support has been notified about the posted complaint.
                          Feb 27, 2024
                          Updated by Musa12
                          Please fix my problem
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                            H
                            Haroon Rashid Khan
                            Feb 26, 2024
                            Feb 26, 2024
                            This thread was updated on Feb 26, 2024
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                            Address: Mumbai
                            Website: [email protected]

                            Electricity bill payment debited 525 rupees but bill is pending for pdd electricity bill payment debited
                            HDFC Bank customer support has been notified about the posted complaint.
                            Feb 26, 2024
                            Updated by Haroon Rashid Khan
                            Credit my payment
                            Feb 26, 2024
                            Updated by Haroon Rashid Khan
                            Please sir help me
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                              Haroon Rashid Khan
                              Feb 26, 2024
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                              Address: Sherapora tilagam kreeri BARAMULLA

                              My electricity bill payment debited in my ac but bill is pending for the service of my electricity bill
                              HDFC Bank customer support has been notified about the posted complaint.
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                                G
                                Gagan Raj S L
                                Feb 24, 2024
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                                Address: HDFC, GIRINAGAR BRANCH

                                I didn't even knew about this charge.
                                I saw it today an amount of rs 422 has been deducted without prior notice which a very disappointing factor, though the account being credited with my salary that means every time I need to pay some odd amounts which gets debited directly.
                                This was not expected from a reputed bank. Total disappointment.
                                Even while withdrawing huge amount also they have charged and even also.
                                Why twice?
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mayur Babaria
                                  Feb 24, 2024
                                  Mar 19, 2024
                                  This thread was updated on Mar 19, 2024
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                                  Recently I applied for the HDFC Bank credit card and completed video kyc it has been 24 hours but while checking credit card application status it is showing no records found.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Hi Mayur,

                                  We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Priya, Service Manager
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                                    T
                                    Titussuresh
                                    from Erode, Tamil Nadu
                                    Feb 20, 2024
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                                    Address: No24, modachure , erode

                                    Dear All,

                                    From
                                    Titus Suresh S
                                    No : 45
                                    Kavin Gardern Modachur
                                    Erode

                                    Reg: 6.43% interest unethical charged by HDFC Bank

                                    I would like to bring your kind notice that I have been using an HDFC credit card for the last 6 years, note last month. Bill out of 1, 41, 889 rs, I have not paid 30, 835 rs, but they charged me as interest for the entire amount, which is 4, 881 (6.44%). This really shocked me. I feel like I got cheated by HDFC Bank and I believe that this has happened to all the credit card customers in India. I request you to please take corrective action on credit card payments. I have raised a complaint with the bank as I thought it ywas some technical problem or system issue, but they replied that it is a process which is very dangerous, someone cheating customers and saying it is legal in India. I have enclosed both the bills for your reference. Please look at this and I want a solution for all the credit card customers. Thank you

                                    Regards

                                    Titus Suresh
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      from Bhopal, Madhya Pradesh
                                      Feb 19, 2024
                                      Feb 26, 2024
                                      This thread was updated on Feb 26, 2024
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                                      Resolved

                                      Address: Indore

                                      Dear Sir/Mam

                                      I am Ex Employee of HDFC Bank
                                      I request you to please help in getting my F& F processed since it has been 80days.
                                      I have been approached to Bank HR officials and make multiple follow ups.
                                      But my concern did not resolved. I have no pending dues.my last working day was 02/12/2023 and served complete notice period

                                      Regards

                                      Name- Sharad Mandloi
                                      Emp Code-S65812
                                      Designation-Customer Experience Executive
                                      Branch-Vijaynagar, Indore
                                      Last working date- 02/12/2023
                                      Contact-[protected]
                                      [protected]@gmail.com
                                      Apr 2, 2024
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 26, 2024
                                      HDFC Bank Customer Care's response
                                      Dear Sir,

                                      We request you to write us at exit.[protected]@hdfcbank.com for further assistance.

                                      -Ajay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        Motha shembda
                                        from Thane, Maharashtra
                                        Feb 19, 2024
                                        Feb 26, 2024
                                        This thread was updated on Feb 26, 2024
                                        Resolved
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                                        Resolved

                                        This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."
                                        Mar 31, 2024
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 26, 2024
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused to you. Please click on https://https//leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Ajay, Service Manager
                                        HDFC Bank Customer Assistance
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