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HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

Resolved

18420

Unresolved

14524

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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Address: Hyderabad

HDFC Bank officials making fraud transactions in my credit card [protected]. They are disclosing Rewards points data to gangsters in collusion with them, later sending SMS like " if you dont redeem these points by tomorrow reward points will expire". After that HDFC Bank officials hacking phones and making fraud transactions in credit cards by entering OTP's. All this is done by HDFC Bank officials to avoid redeeming of my 10, 000 reward points and fraud transactions worth Rs.50, 052/- on 16th October 2022. Later they will conduct a biased and wasteful enquiry saying that transactions are as per norms. All this is a scam by HDFC Bank. I will brought these issues to RBI also because history of exact redeem rewards points which i earned does not know to gangsters unless bank officials will collude with them. Pl dont believe in HDFC any more. I expect at least now a fair enquiry and do justice to me

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 21, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click
on https://bit.ly/2Lzhyn3 to submit the complete concern along with the
transaction details for further assistance. Please mention reference number
TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Bargarh, Pin - 768029, State - Odisha

I Tikeswar Seth bearing customer ID[protected]Salary Account) at your bank. On this year 2nd Nov suddenly my accoount got blocked. I went to the branch and asked for the issue but they said that it will be unblocked automatically within 2 or 3 days. After 5 days again I went to them and asked about the same but they are conveying the same. I have visited the branch 4 times still I haven't got my account unblocked. Please have look on this issue and resolved it asap.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 19, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore

Hi,
I have a salary account in HDFC bank and during the bank account opening, they said that I am entitled to get an additional service of a credit card to which I said yes.
I had clearly mentioned that If it's not delivered before 9th Nov then I will not be able to collect it as after that I will not be available in my current location for 4 months. On this, they said that it will be delivered to any location in India I want. I have been trying to follow up with the POC from the sales team on this but none of them respond or pick up the call. I tried to call up customer care and they said I need to request a new credit card again once I am back at the base location (Bangalore). It's a big harassment to any customer.
I just want the card to be delivered to the current location.
Can someone help me here?

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 19, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern and the last four digtis of your credit card number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore

Without any information bank has deducted Rs 236/- from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

HDFC account details :
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : MIR[protected]
Narration : si fail due to insuff bal 290922-MIR[protected]
Deducted date : 17 oct 2022
Amount : Rs 236.00

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Hdfc life keeps calling me even after registering in their dnd and sending multiple mails.

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Address: Bengaluru

Hi,

I am Mukesh Kumar Pal, my salary account has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. i visited the branch and they said they can't help in this regard then where should i go? While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

account no: [protected]
IFSC: HDFC0000833

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 17, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Bank House, Shiv Sagar Estate, Dr Annie Besant Rd, Worli, Mumbai, Maharashtra 400018

Website: [email protected]

I am tanmay kishor choudhari from lakhani murmadii bhandara 441804 I am complaining about the abhilasha mahanta and shikha sharma she take my interview then she ask for money and said to me whole amount of me will be return when all process are finished but
still she not give return my money .total 3lakh 15thousand rupees are pay. Abhilasha mahanta[protected]
Shikha sharma[protected]this two people are fraud to say everyone to recruitment through selection. But these are fraud .please give my money return abhilash mahnata no are now invalid and shikha sharma no are switched off .I have call recording also

Dec 22, 2022

Complaint marked as Resolved

Abhilash mahanta shikha Sharma and harsh Mehta are fraud they take money from me and not return to me and now they are not call me they switched off their phones please help me

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Address: Navsari

I have HDF5 fastag but unfortunately I LOST.

NNOW I want replacement / reisistance of the same.

But due to email ID on website I am unable to contact, only phone numbers are there.

But as I am a cancer patient, I am unable to talk, requested to help me out with this issue

Ketan Naik

[protected]@gmail.com is my email ID

My wallet ID is [protected]

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This is to bring to your attention that I am Salary account holder of HDFC Bank for 9 years and I am working in Capgemini.

Although it is a Salary account each and every month some different amounts are getting deducted as ATM charges.

I want to know why it is being considered as chargeable under a Salary account.

A/C Holder Name: Tanmay Das
A/C number: [protected]
Customer id: 43799334

Please Note: I already have lodged complaint to HDFC Bank for the month of August, 2022 where the money got dedusted as Rs. 472/- and November, 2022 as Rs. 767/-.

I have been notified that I will get refund but that didn't happen.

Please help me to get my money back asap.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 17, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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I had worked in HDFC Bank ltd, i had resigned on 1 July2022 and my last working day is 30 sep 2022.
For some reason I had not attend on my last working day and i had marked leave and it's had been approved also.

Employee id: J7285
Name: jyothi pc

Kindly do the needful to get my settlement as soon as possible.

Note: if is issue in last working day. Why it had been not inform before only. After raising complaint your informing know
Thanks & Regards
Jyothi pc

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 16, 2022

Verified Support

Dear Customer,

Kindly write to us at ([protected]@hdfcbank.com / exit.[protected]@hdfcbank.com) for any assistance in this regard.

-Ajay,
HDFC Bank Customer Assistance

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Address: Hardeep kaur

Dear team

Hi my name is Hardeep Kaur my account number is [protected].

My HDFC credit card has been playing by blue dart currier boy from last week, I have receive today delivery sms from last week and not delivery. When currier boy call me and say collect card from kup kalan or Jitwal kalan that villages 4-5 km away from my address. When I say that I can’t came that places you have to visit at my address which on currier then he say I can’t come . After little little time I receive a sms your currier return due to unfounded address.Tell me one thing, that your bank doesn’t pay full fees to deliver currier at customer address, Is this type of poor bank, your bank work with that company who does not value of customers and also not aware of times value

If this card use in any unauthorised transactions, then Bank and Your currier company have to take responsibility

Thanks your bullish service

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I have deposited the amount on this account number:[protected].

Amount is debited but transaction is reversed and amount is not credited back. Debit/atm card ending 0300 for RS. 3500.00 not credited.

UPI transaction:[protected]

I checked the online statement and it is not credited into my account. I am scared. Since it is a confirmation message from bank, Will it ever get reflected in my account?

Nov 22, 2022

Complaint marked as Resolved

Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 16, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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INTER-BRN CASH CHG INCL GST 261022-MIR[protected],
IMPS P2P[protected]#[protected], IMPS P2P[protected]#[protected]
Amount has been debited with above reference.
I am told from my bank that, for IMPS and NEFT there is no charge.
Its fault by bank giving false promise.

Could you revert me my money.

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Address: NAGPAL COLONY 63 B, ROHIT UDHYOG NH 15, NEAR BABA RAMDEV MANDIR, ROHIT UDHYOG NH 15

Dear sir
I was relieved from HDFC BANK on 16 Feb 2016. My employee ID was COEX116979. Name Rajnikant jha. I was sales officer. I didn't get my relieving letter. Request for provide.

Regards
Rajnikant jha
[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2022

Verified Support

Dear Sir,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

Rajnikant Jha's [Complaint's author] reply, Nov 16, 2022

Dear sir
My employee code was COEX116979. Supervisor name was Rajeev Kumar. My branch was Sriganganagar (505).

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In my credit card statement it's showing that27/10/2022 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999981027000827546) 229.00
And other charges as below
12/11/2022 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981112005625143) 237.42
12/11/2022 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981112005625135) 5, 436.01
What is this charge? I want this to be reversed.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Manoj
HDFC Bank Customer Assistance

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Dear sir,
Recently i have purchase a mobile worth 47779.25 on 01.10.2022 from jio mart using hdfc credit card. After few days jio mart cancelled this order and refunded entire amount on 19.10.2022. but on 31.10.2022 hdfc bank converted this into a AGGREGATOR EMI - OFFUS . So request you cancel this loan, this also hampering my CIBIL Score. I have made so many call and mail to hdfc bank and jio mart but no one responding.

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Hi,

My name is Baku sarman My HDFC Bank veraval branch in Gujarat Account last 4 digit 8321

I have an salaried account in hdfc bhandarkar road pune branch

When i checked my account statement, I see a transaction of 590Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL ST & EC.

I tried calling the telephone banking but there is no options to speak to customer care .

I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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My Hdfc bank account is closed i have been using my account from last 10 months but now suddenly it get blocked

let me know anything is required to solve

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Amount debited from our account of rs 11900
on 11.11.2022 as we got the sms as our hdfc account has got blocked due to e kyc failure and a link has displayed . When entered into that link it asked for account number and otp . Once otp entered, the amount got debited.

From this number i got the sms [protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2022

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: At ajang post vadel

I open my account 16 days ago till the date I haven't received my hdfc welcome kit yet why you guys take so much time to delivered welcome kit.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2022

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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