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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 68

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A
Abhishek Kumar 1984
from Muri, West Bengal
Nov 4, 2022
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Address: Panipat

Hume blackmail kiya gaya aur apke bank me uska account hai.jisme Maine paise diye
Barcode niche bhej raha hu
Thanks sir
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    A
    Aishwarya5795
    from Mangalore, Karnataka
    Nov 3, 2022
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    My card was charged 4342.70 INR on Oct 26th which is converted to emi with the emi charges of 199 INR. This wasn't initiated by me. I got a email from termloans.creditcard.com saying there was emi on your card. I ignored thinking its scam unless I noticed this transaction on my credit card summary on net banking. I raised complain on Facebook even called them and they are just giving scripted answers and more over adamant that the transaction was made on amazon when the transaction is named OFFUS. I see this transaction is posted as OFFUS transaction and loan type is OFF which is really fishy. I checked online and noticed it's already a known issue with hdfc credit card
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details, the last four digits of your credit card no., and details of the charges for us to help you with the solution.

    -Varun
    HDFC Bank Customer Assistance
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      M
      Mimi0p
      from Koraput, Odisha
      Nov 3, 2022
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      My credit card is showing a charge: offus emi 2212 and additional charges 229 automatically i didn't do anything so no please solve the issue and remove that emi i also tried to contact care but they didn't help me with this issue now what to do
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Naveen555kk
        from Tirupur, Tamil Nadu
        Nov 3, 2022
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        Address: HDFC BANK LTD, Peelamedu ,Coimbatore

        Hi Team,

        I am Naveen.K from tiruppur.

        Account no: [protected]
        IFSC code : HDFC0009639
        Branch code :9639
        Branch Name : Peelmedu, coimbatore.
        Branch address : HDFC BANK LTD.
        NO 6 MK PALAYAM ROAD,
        PEELAMEDU.
        COIMBATORE-641004

        This bank account has been charged RS.5534.02 without any prior notice
        due to non-minimum funds. thIS Debit regANow I have maintained a minimum monthly balance.

        Besides that I am doing EMI transactions in this account.
        I have register the complaint in hdfc support they are not give proper response and reply.
        Stiil now my complaint was pending .
        Note this my CASE ID :22328665

        It's been more than a month now it is showing as unhold.

        I have not received any sms nor any communication regarding the same.

        Kindly unhold and refund the amount for my bank account it ASAP.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Aishwarya5795
          from Mangalore, Karnataka
          Nov 3, 2022
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          My credit card is showing a charge: offus emi,
          for INR 4541.70 and it is converted to emi for which there is charges of 199 INR. I haven't heard name OFFUS and this was not initiated by me. When I looked up on internet, I see that it's a known issue for all the customers of HDFC Bank, HDFC bank still haven't resolved it. SCAMMERS!!!

          I want it to be reversed as early as possible and the emi loan has to be closed
          +1 photos
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            R
            rinuthomasliya
            from Thiruvananthapuram, Kerala
            Nov 2, 2022
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            Address: Thiruvananthapuram, Kerala

            Hi HDFC Bank,

            My name is Rinu Thomas. My account number is [protected]. This was my salary account and now I am not using it as a salary credit account. I have been settled in London for the last 6 months and am having some issues with this account now. Amount 29.5 is getting deducted and I don't have any idea about this. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request to reverse the charges. I am having 2 loans with you so that I am keeping this account. If things are happening the same and I am debiting hidden charges, I should transfer my loan to another bank which leads me to close an account with you. Also you are holding an amount of 29236 rupees for something I couldn't understand. I need that money back in my account as well. I tried many times to connect with you and did not find a solution. As I am abroad I send my siblings to the bank. but the bank said they do not know the proper reason and they asked me to come to India which is hard on these days.

            Only after I get a solution from your side, I can add my loan amounts every month. Do something immediately or else I should think of having an account with you. Also I should say HDFC has a bad connection with people who live abroad.

            Thank you
            +3 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Nov 07, 2022
            Updated by rinuthomasliya
            I didn’t geny updates for this
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              M
              from Dharamsala, Himachal Pradesh
              Nov 1, 2022
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              Address: HDFC

              I maid a transaction of approx 9500 using credit card, and used the EMI option. Now this amount was debited from my card, and I repaid the whole amount in same day.

              Now, after some days they add this extra same amount in my card, convert it as an EMI and expect me to pay the same amount again. Outrageous.
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Manakshrag
                Oct 31, 2022
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                Hi HDFC Bank,

                Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

                Hope you will understand and stop calling me in future.

                The number on which the call was received----[protected]
                ▪️ Date and Time of the call--31/10/2022 at 02:37PM
                ▪️ Caller’s Number / Number from which the call was received---[protected]
                ▪️ A product which was marketed during the call--Personal Loan
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Krish_17
                  Oct 31, 2022
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                  Dear Sir/Mam,

                  I had used HDFC Bank credit card which comes to me with my salary account. I used the card for 4 years and paid on time. But my company closed south region branch (Techzone). So that I got fired from job. On next couple of months i paid minimum dues because of no job. Then i contacted customer care and asked for settlement, they said me to pay minimum due for the month and they will make my dues as EMI. But after paid minimum due when i contacted them, they said it's not possible. And i asked for settlement also they said, if bank want only they will close the settlement. After couple of months i got cal from one agency and he met my mother and asked them to pay however. My mother promised for 50k as i used and late payment everything was around 1, 23, 000. But they made settlement of 1, 05, 000. I rejected that, then i got cal from the same person and shouting me for rejecting the settlement. They asked me to accept the same. And i promised of paying 50k in 6 month slot. Then i paid rs. 43500 in 5 months. Last month no one contacted me, even i called they didn't responded. But after that they are asking me to pay 60k. I explained them. But currently they are asking me to pay 2, 82, 000. Even I'm not having a proper job still I'm struggling they are threatening me. Because of the threatens my mom itself not well too. Currently I'm able to pay only 35k. That was also my previous organisation PF amount. I am searching for permanent job. So i request to help me to close.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Nov 02, 2022
                  Updated by Krish_17
                  Still now no update from Bankside. Really I'm feeling depressed because of the way they are treating me.
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                    Hi Team,

                    Control Number : 5, 139, 523, 436

                    I have applied only one credit card through HDFC bank only. But recently I have checked in my CIBIL report there are multiple enquiries made by HDFC bank. To remove the below enquiries please send the updated report to CIBIL team to remove the enquiries.
                    HDFC BANK 30/01/2013 Credit Card 1, 000
                    HDFC BANK 23/12/2015 Personal Loan 3, 20, 000
                    HDFC BANK...
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                    A
                    Anitta Ancel
                    from Chennai, Tamil Nadu
                    Oct 30, 2022
                    Resolved
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                    Resolved

                    Address: Kalpetta

                    My salary account has been blocked due to undelivered welcome kit. But they didn't intimate till now. I updated the address correctly. I don't know why it's been blocked. Now my salary is hold. Please do the needful.
                    Dec 11, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 01, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      arunalo
                      from Kolkata, West Bengal
                      Oct 30, 2022
                      Resolved
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                      Resolved

                      I received a PVR Gift Voucher using my HDFC credit card, but it didn't work when I tried to redeem it at http://www.pvrcinemas.com (I also tried at bookmyshow, and it didn't work). While booking ticket from the site, I received this error message (screenshot attached)- "Invalid promocode". The voucher value was Rs. 200.

                      I tried to call customer care while booking my ticket, but the call center is not active 24 hrs so nobody replied. It was not a pleasant experience at all. Still, as a fair compensation, I am requesting you to credit Rs. 200 to my bank account and mark the voucher code as used. Below are the details:

                      Brand: PVR
                      GC ID: GNM29349692

                      Please let me know if you need any other details to verify and make the payment.
                      +1 photos
                      Dec 4, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 01, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        D
                        Durai Raj V
                        Oct 30, 2022
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                        Deducting ADHOC STMT CHGS INCL GST without notice

                        Address: Vridhachalam

                        Ad hoc statement charge rs 236 have been deducted on 16 Oct 2022 from my hdfc salary account without any information.

                        How can bank deduct money without any acknowledgement.

                        So i need clear clarification from hdfc bank and reverse my rs 236 to my account

                        270922-MIR[protected]
                        Value date: 16 Oct 2022...
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                        B
                        bhuvenesh kumar
                        Oct 30, 2022
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                        Hi Team,
                        This is very disapponting that Check for credit card payent has been deposited in Gaur City 2 Branch( HDFC bank Check Only -374999) for credit card payment on 12 th October 2022 . Till now the payment is not being reflected anywhere. When I check with branch they said it is being collected send to credit team for clearnce, they dont tract credit card payment checks.
                        They have record with them at branch.
                        I called many times customer care, they dont have any record for my check .

                        Regards
                        Yogesh Choudhary
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Oct 30, 2022
                        Updated by bhuvenesh kumar
                        Wrong Check was deposited as confirmed by the bank ---No Action required
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                          U
                          udme20
                          from delhi, Delhi
                          Oct 30, 2022
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                          I received a message on 30th oct 2022 at 12:33 pm that otp is 328731 for txn of 23391.31 at paytm rental on hdfc card.

                          After a few seconds amount got debited - 23391.31 from my card ending with 5732 at paytmren5289173 which i have no idea about.

                          I immediately called the hdfc bank within 5 minutes and as blocked my card.

                          I don't understand without otp how can be transaction is successful.

                          When can i get the complete refund, so i can apply for a new card.

                          Please find the attached proof.
                          +1 photos
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                            S
                            Subhendu 2612
                            from Hyderabad, Telangana
                            Oct 30, 2022
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                            Hello Team,

                            Rs. 550 extra charged on 2nd September 2022 credit card bill. Requesting to waive off my 550/- which was already paid. My credit card limit was 50000/- and I used less than amount.
                            Hope my request will taken a correct action. Or else I will close my credit card and find some other market lenders credit cards bank.

                            Regards,
                            Subhendu Karmakar
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 30, 2022
                            Updated by Subhendu 2612
                            Please check attached credit card bill for reference.

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                              S
                              Sameer_13
                              Oct 29, 2022
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                              Address: 469,gangubai chawl,lighthouse road,uttan, bhyander (west)

                              I had open the salary account in 2019 but somehow i stop using the account after 1 year. and later it got converted into saving with min. 10k average monthly balance, it got negative around 700+ so the bank told me that somehow you have to pay the amount and i got agree with that and paid it and i converted the account into salary.
                              In the month of october 2022 bank charge me again with 950+ as an AMC
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                P
                                Prashant Nish
                                Oct 29, 2022
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                                Amount has been held on Gefu MiREVENUE 1136.

                                Can i get any clarification on why the amount has been on hold
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  pradeep_jain55
                                  from Bengaluru, Karnataka
                                  Oct 29, 2022
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                                  It's been 120 days as promised 4000/- cashback not credited still.

                                  Transaction ID - 202207021112128001101683
                                  Transaction date - 02 July 2022
                                  Credit Card Ending with 5810
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    Prince Beniwal
                                    Oct 29, 2022
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                                    Address: HDFC Bank Limited , Tonk road , jaipur

                                    Please unhold my deposits inr balance of 3700/- .
                                    A/s no - [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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