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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 74

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M
M.Irshad00
Oct 24, 2022
Resolved
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On 23 August '22 I made a remittance of Rs 21, 706 from Indonesia to my Hdfc savings account.It's been more than 2 months and the money is still not credited.It is reflecting as transaction on hold by bank and the reason is stated as name mismatch.Despite of submitting all the necessary and required documents online and by physically going to the branch there is still no reply from the bank's side.
Nov 26, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    R
    Ram khawale
    Oct 24, 2022
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    Dear Sir,
    Today I have made transaction of Rs. 3002.55 for the booking of ticket at IRCTC.
    Payment done through the bank but not received by irctc.
    Please, let me know wher the money is gone.
    Details of the transaction is given below
    Dear Customer,

    Thank you for using HDFC Bank NetBanking for payment of Rs.3, 002.55 from A/c XXXX6276 to RAZPIRCTCIPAY

    As a thank you gesture from us, go ahead and enjoy this offer http://bit.ly/HDFC_Doc

    Regards

    Ramkrishna Khawale
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mugunthavel Seenivasan
      Oct 23, 2022
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      Dear sir/madam,

      I Was paid my Electricity bill on[protected] Saturday by using My HDFC mobile banking app. I received a SMS and Mail confirmation on[protected] the amount was Paid successfully. But I Received another SMS on[protected] the payment was failed. Hence the paid Amount Rs.14651 not Credited my account.

      A/c No: [protected]
      Transaction ID: HGA6P0631E[protected]

      I really Feel bad to using the HDFC mobile banking. Because of the other apps like Paytm and Gpay's are working properly and if any payment failed the amount was refunded immediately in the linked bank account.

      Kindly support to me Get my refund as soon as possible.

      Thanks in advance.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        C
        chandana pravalika
        from Hyderabad, Telangana
        Oct 23, 2022
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        The company named hubpages approached me for online typing job on 22/10/2022, the executive told me that registration amount rs 500/-
        I did the transaction on 22 oct 2022 of 500rs to wrong and fraud account through phone pe UPI id
        The money was debited from my bank account . Please kindly refund my money.
        Please kindly refund my 500rs amount please refund my money as soon as possible.

        refund money to:- [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 23, 2022
        Updated by chandana pravalika
        Please kindly refund my money
        Oct 23, 2022
        Updated by chandana pravalika
        Please refund my money to this UPI id:- [protected]@ybl (phonepe upi id)
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          H
          happy90
          Oct 23, 2022
          Resolved
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          Resolved

          Address: vill. rashidpur, city-chamkaur sahib, distt.ropar, State Punjab
          Website: HDFC BANK

          Hab chgs inc gst sep_2022
          Im hdfc bank holder. total 1061 rs is deducted in my account for unknown reason first 709 is deducted and 352rs again under deducted procedure. is this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please
          Nov 29, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 25, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            H
            happy90
            Oct 23, 2022
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            Address: Rashid pur,ropar,punjab

            Hab chgs inc gst sep_2022
            Im hdfc bank holder. 1000rs is deducted in my account for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sujeet Roy
              from Rudrapur, Uttarakhand
              Oct 23, 2022
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              Recently received a message by mentioning AHB Charges of ₹885 deducted.
              What is this, why this bank charges multiple times by different ways. I want my money back to my account as faster as possible.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                M
                myopic_eye
                Oct 23, 2022
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                While i making a purchase through Flipkart to buy Nothing Phone (1), the transaction happened twice and the amount got refunded from flipkart side but there is a processing fee of 229 for the first transaction . Kindly do refund the processing fee of failed transaction !

                Order ID : OD[protected]
                Refund ID : CR2209291405378770764604
                Reference : 2272fcdH
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  nirit
                  from Patna, Bihar
                  Oct 22, 2022
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                  Hello sir,

                  This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                  Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 20th OCTOBER 2022 under the name of depository charges SEP22

                  Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                  Please do the needful as earliest.

                  Regards,
                  NIRANJAN RAI
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    nksunariya85
                    Oct 22, 2022
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                    The PRAN is freeze due to KYC verification pending. Kindly contact nodal office.

                    PRAN is :[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jain Disha
                      Oct 22, 2022
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                      Dear Sir,

                      I don’t wish to continue with Demat Account but without my consent they renew the account and I already told many times to close the account as I’m not using it.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Manish Mishra007
                        from Jamshedpur, Jharkhand
                        Oct 21, 2022
                        Jan 6, 2024
                        This thread was updated on Jan 6, 2024
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                        Incident Date : 20/10/2022
                        Time : 6:00 PM
                        I made an address change request in the 1st Week of October via the Netbanking and uploaded a copy of my Passport as SUPPORTing document in 2 days my address got updated and everything looked normal till yesterday when i received a SMS from HDFC @ 6:00 PM stating me to visit the nearest bank to avoid blocking of my account due to non-delivery of Address Change Letter and in the next Hour the bank account was blocked. I was unable to make the payment UPI OR Debit Card. I reached the Branch office to check and they had no clue that my account is blocked they continuously pointed that the Net banking shows nothing. This is completely unprofessional as there was no prior intimation no time given to sort the issue even though the SMS read as " Reach the nearest branch to avoid blocking". No one in HDFC have any idea of the issue. However, I see lot of complaints already in consumer FORUM. I have made a simple request to get the address change and if its not delivered to my address it should be sent to my Branch office which never happened. However, I requested for a Debit Card that was delivered on my newly updated address without any issues. I guess that should be enough as a prove that I am residing in the address. If you are unavailable at the said address due to an emergency or for any reason who authorizes HDFC to block the bank account and UPI Payments. I was trapped in a situation were I was unable to make an important payment and faced humiliation due to this action from HDFC. How could this be legal ? I will request to please take action against them, and I personally will detach myself from HDFC after being a CUSTOMER for 12 Years after this incidence an will request all others to do the same. A highly unprofessional Bank who does not know to handle a simple request of address change and can take such a step of blocking the account and UPI Payment without even intimating CUSTOMER on time. A Complete ###.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Oct 21, 2022
                        Updated by Manish Mishra007
                        This is the section from your Site: Where is the information that you could block my Card due to some non-delivery of ### Letter you are sending without even letting the CUSTOMER know about it.

                        To Change your mailing address with the Bank, you need to submit self-attested scanned copy of your Address Proof.
                        Following documents are accepted as Address Proof for Resident CUSTOMER.
                        1) Passport
                        2) Driver License
                        3) Voter's Card
                        4) Aadhaar (Smart Aadhar card is not accepted and downloaded Aadhar copy should not be older than 30 days)
                        5) Job card issued by NREGA duly signed by an officer of the State Government
                        6) Letter issued by the National Population Register containing details of name & address
                        If submitting Aadhaar, please mask the 1st 8 digits of the Aadhaar number e.g XXXX XXXX 1234
                        If you are NR CUSTOMER, please click here to view the list of acceptable documents.
                        Note: For documents in Foreign Language (Language other than English), please upload Non English Language Declaration Form along with the respective document which is in Foreign Language. Kindly click here for the format of the Declaration.
                        On clicking the update button below, you will be redirected to upload the self-attested scanned copy of document.
                        Your NetBanking session will remain active here.
                        Update
                        Note:
                        This facility is available for both Resident and NR CUSTOMERs.
                        Please keep your self- attested Address proof ready for uploading. In case your request for Address change is rejected, you will be informed by Email. Please ensure your Email ID is updated with us.
                        Address change will be updated for the applicant across all his/her relationships including CREDit cards with HDFC Bank. Joint account holders will have to submit a separate application for address change.
                        Hi, did they fix your issue?
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                          N
                          Naseem6464
                          from Azamgarh, Uttar Pradesh
                          Oct 21, 2022
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                          Address: Mumbai Andheri, NOIDA ,DELHI

                          My self Naseem khan
                          REGISTER MOBILE NO. [protected]
                          REGISTER EMAIL ID. [protected]@gmail.com
                          CREDIT CARD NO. [protected]

                          1. I have regularly paid all my dues before time all the time
                          But I don't have job/business
                          For that reason i am not able to pay my bills not only yours others also.
                          I m promising as soon i get on my track back i would pay all dues with penalty but with ONE CONDITION
                          stoping harassing me and my relatives
                          If it won't get stop by your side
                          I will sue you in OMBUDSMAN/COURT
                          I have all the recordings/numbers.
                          YOU HAVE VIOLATED
                          CUSTOMER PRIVACY
                          DATA PROTECTION ACT 2019.

                          I am expecting not a single calls/msg from your end
                          Or else i will go to the court with all the proofs which i have.

                          Thanking you
                          FAITHFULLY
                          NASEEM KHAN
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Maniteja111@
                            from Hyderabad, Telangana
                            Oct 21, 2022
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                            Hello sir,

                            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                            Kindly be informed that an amount of rs 884.00/- was deducted from my savings/salary account on 21st OCT 2022 under the name of depository charges OCT-2022

                            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 88400/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                            Please do the needful as earliest.

                            Regards,
                            Maniteja
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Samuel Rufus
                              Oct 21, 2022
                              Resolved
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                              Resolved

                              OTP not being received on email

                              Address: Gurugram, Haryana, India

                              Presently in LA. When attempting HDFC netbanking prompt says OTP sent to my mobile number. I am not on roaming therefore do not receive on my mobile. When OTP option in India provides BOTH mobile AND email, why is email option not sent when overseas? HDFC Bank has both my registered mobile number as well as email id, why this simple facility cannot be provided? Especially when it is provided in India (where it is not needed) but not being...
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                              B
                              Bhavesh Malik
                              Oct 20, 2022
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                              Address: HDFC Bangalore Credit Card Team

                              Having Savings Account, Car Loan in Karnal, Haryana branch, applied for credit card in Bangalore (Job location), after successful e KYC on 22nd September in Bangalore, application got declined, had been chasing Bangalore branch people since 22nd September, they are just saying it's in progress with backend team, nothing is happening even after continuously following up at daily level, no call for any document, nothing is happening
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                rajankamboj123
                                from Fazilka, Punjab
                                Oct 20, 2022
                                Resolved
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                                Resolved

                                Address: VILLAGE ALAMSHAH teh and dist fazilka

                                Actually my last payment was pending because of some personal problem, today i have recieve a watsap message by a bank employee and she was very rude then she made a call on watsap and again spoke very rude then another employee called me, i aware them with incident and ask them for lodge a complaint furthermore, late evening i recieve a call from bank employee about the complaint and again he held me wrong, , , i am your preferred customer for approximately 10 year and no one dared to speak like this but today m very disappointed eventually, i pay my due and want to close my creditcard because o[censored]r irrelevant behaviour, and make sure i will encourage others to not use your services
                                Nov 23, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 22, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  Arjun Gangwani
                                  Oct 20, 2022
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                                  Hello!

                                  It's too much now, my account has not yet converted from minor to Major. I am truly speaking that employee is not known about how to covert it into Major since he is actually a new employee. And you should ask him about it then you came to know that he knew about it or not. He is also not answering my calls.
                                  It's 1 month since we have registered for conversion and the employee says that there are some issues or pendancy issues or address issue.

                                  It's a humble request to give my conversion work to other employee of that bank who has the knowledge about it.

                                  Thanks!
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    sheetalpatil666
                                    Oct 20, 2022
                                    Resolved
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                                    Resolved

                                    Thank you of returning of 200/- rupees. I made another transaction of 232/- rupees on 19 august. Please return my money.
                                    Nov 23, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 21, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Nuravarun
                                      from Mumbai, Maharashtra
                                      Oct 20, 2022
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                                      Hi, I submitted my personal loan application around early Oct 2022 with HDFC bank and the application was denied due to my current org being just 8 months old, I really needed that money and I just accepted the fact that the loan was not going through, I then applied for loan with Paysense and it was accepted yesterday.

                                      Today I get a call on 20th Oct around 12:05 pm from HDFC rep Vivek from number [protected] and he started offering me loan, I clearly denied the request to which he should have accepted and disconnected the call but he went ahead and started asking questions as to where I was getting the loan, I told him Paysense came to the rescue in my time of need and sanctioned the loan, he then started stating that why I am paying high interest rates and other blatant lies and also started to get aggressive with me stating that If I don't speak in a manner he intends me to speak he will file an FIR and also stated my current location and started threatening me. First of all I did not disclose my current location to him on call so how the hell did he get to know my location this is intrusion of my privacy and second he had no business asking me my loan details from some other bank or NBFC or any financial institution. He was very rude and threatening. If you guys cannot help in the time of need then you should not call otherwise. He also stated towards the end that the call was over a recorded line which he should have stated at the very first if the call was recorded.

                                      If you have third party vendors at least teach them to accept the fact that not everyone will wait for you guys and just accept the denial of sale just the way customer accept their loan denials and move on with another companies. You should stop right then and there. You guys kept on calling me earlier offering me loan and I have stated multiple times that I do not wish to receive any such calls because you do not help us when needed.
                                      HDFC Bank customer support has been notified about the posted complaint.
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