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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 74

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P
pam123@
from Kolkata, West Bengal
Oct 6, 2022
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Address: Kolkata

HDFC Bank has held some amount for credit card payment and some amount for service charge. I have cleared the amount but still showing the amount is on hold. Please clear the hold amount,
Nov 5, 2022
Complaint marked as Resolved 
Within 24 houres It is solved. Thank You :-)
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    R
    rupaljain07
    Oct 6, 2022
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    Hi,

    I have been trying to make a payment through HDFC Net Banking on flipkart but all I am getting is error:

    "we regret to inform you that we could not complete your transaction. For more info, please contact your nearest bank branch or use phone banking services."

    I need to make an urgent payment and this is where I am struck. Kindly look into this matter.

    Thanks,
    Rupal Jain
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      runeetg
      from Gokak, Karnataka
      Oct 6, 2022
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      Address: Gokak

      There is a loan amount linked to my credit card and due to which the credit limit has been consumed. Please clarify the details and do the necessary to get this resolved.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sayooj Mohan
        Oct 6, 2022
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        Dear Team,

        I would like to inform you that my bank account has been charged with many AMB charges for not maintaining minimum balance. I apologise for it and requesting you to kindly reverse the AMB charges make my account balance as zero as soon as possible so that I can maintain my minimum balance soon. Please help me asap.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          S_I_M_U
          from Surat, Gujarat
          Oct 5, 2022
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          Hi, i can see this hold for my savings account. Please let me know when & how this will be released?
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          Service Manager
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            A
            Aman Nashine
            Oct 5, 2022
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            I had made a payment on flipkart with my credit card of amount ₹60019 on 30 September 2022.
            Later I've cancelled my order & flipkart is saying they have completed my refund. I have also received a message from HDFC bank that the transaction is reversed. But still amount is not credited to my account yet. Kindly please look into it & refund my amount as soon as possible.

            Message received from your end:
            Transaction Reversed!On HDFC Bank CREDIT Card xxxxxx Amt: Rs.60019 By FLIPKART[protected]M On[protected]:10:51:45
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Agyeya
              from Jamui, Bihar
              Oct 5, 2022
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              Address: Purani bazar jamui

              Hi i have account in hdfc bank on 3rd oct 2022 rs 590 and rs 531 is debited from my account in the name of ach debit return charge i really need this money so plz give my money back as soon as possible
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Myashg
                Oct 4, 2022
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                Application to release the amount deducted in the name of mirevenue
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  B
                  Bibhan07
                  from Guwahati, Assam
                  Oct 4, 2022
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                  Address: HDFC BANK, MALIGAON BRANCH, GUWAHATI, ASSAM

                  ₹295 was debited from my HDFC ACCOUNT over stating the reason of INTER-BRN CASH CHG INCL GST. I dont understand why HDFC keeps deducting money from my account for silly reasons. Cant even keep the money for whatever reason in the account and they'll still find a stupid reason to deduct it.
                  +1 photos
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                    D
                    Dipankar Joarder
                    Oct 4, 2022
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                    My customer id is[protected]
                    I have a salary account..in every month there is some unknown auto debit hitting.. kindly provide the details of each SI/ECS mandate or cancel all.i went to the branch before and they did not help me as per my requirements.my registered mail id is [protected]@gmail.com
                    and PAN - BFZPJ6780H
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      RajdeepJosan
                      Oct 4, 2022
                      Resolved
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                      Resolved

                      We are having a current account with Following Details:

                      Smith and Ace Manufacuter & Supplier Pvt Ltd
                      Acct Number: [protected]
                      Branch: Phase 10, Mohali, Punjab

                      The directors in company got changed. We have completed all formalities to get the change done in Bank account also. We have submitted all documents required and as told by Mr Nirmal (working in Branch). But its almost more than 2 months, we are still waiting for the change to be done in bank so that we can use our account. Neither Mr Nirmal our calls nor he calls back. Every time we visit branch, he ask for new set of documents and keep it postponed.
                      We have high regards for your bank but we are really disappointed with staff and how they handle customer. Kindly look into the matter else i will close my account. We are also mailing same to Grievance cell of RBI
                      Nov 4, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 04, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Adithyaajay
                        Oct 4, 2022
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                        My UPI access has been blocked.Please unblock it.

                        It is mentioned it is blocked due to security reasons
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Y
                          Yashureet Singh
                          from Giddarbaha, Punjab
                          Oct 4, 2022
                          Resolved
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                          Resolved

                          Address: GTB Nagar, Street - 5 Gidderbaha

                          I am student i am having a savings account in hdfc bank. I started investing liquid funds on Phonepe. So i started two SIP’s of 100 and 150.
                          Last month on the date of SIP that is (3-9-22) & (4-9-22)
                          I was not having money in my account. And today one month later ACH charges are deducted from my account 3 times
                          1st - 531
                          2nd - 590
                          3rd- 588.
                          That sums up 1709
                          And my SIP’s was 100 and 150.
                          And even if you charge penality why it is deducted Three times. When there are only two SIP’s that have been declined due insufficent balance.

                          I have called customer care and they told me that this amount is deducted because of payment bounce.
                          I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                          Please resolve my issue. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                          Please please help me resolve this and return my money.
                          Nov 4, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Y
                            Yogesharum
                            from Chennai, Tamil Nadu
                            Oct 4, 2022
                            Resolved
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                            Resolved

                            Not Received Welcome kit

                            I created my salary account by online. After that I had done my video kyc verification from bank. Account has activated on August 25th. But still I'm waiting for welcome kit. No information comes to me about my welcome kit. How long it's take to receive?. I'm waiting for morethan 40 days for that...
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                            M
                            Myashg
                            Oct 4, 2022
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                            Address: Sri Kalahari bank hdfc ,ANDHRA PRADESH

                            What power does the bank has to hide the transaction in the bank book statement which means how could I know where did my money gone
                            The bank had taken my money with out any information and at least it should state in the bank statement but it is not showing is it acceptable under consumers act ?
                            It is perhaps 4 th time my money has been taken by the bank no proper information and even hiding in the statement about their activity of taking my money
                            1300 + what about Lakhs o[censored]ninformed customers they can not know that their money had taken by the bank for ever since it they don't represent in the bank book statement
                            +1 photos
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                              N
                              naresh5650
                              from Gohana, Haryana
                              Oct 4, 2022
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                              Address: ward no 5 ram nagar gohana, Sonipat, Haryana

                              I have a saving account with hdfc bank. I have using auto-pay option with bajaj finserv. But i have sufficient balance in emi date but credit card hold my account same date of emi my account balance is 12932 but credit card hold it is only show. so i have been charged ach debit return charges of rs (590rs 1 times 649rs 7 times 531rs 1 times) and total 5664 rs rs is deducted from my account and my total emi amount is 5381 now my balance is showing -328 rs on 04/10/2022.

                              I have called customer care and they told me that this amount is deducted because of payment bounce.

                              Hdfc bank has to return this money.

                              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                              Please please help me resolve this and return my money.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                arrowarnab
                                Oct 4, 2022
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                                Unnecessary debit return charges every month they charge me approx 2000 rupees and the statements shows only ACH Debit return charges nothing specific reason even in this month there is no bounce but they charge me 2 times. Kindly return my 530 rupees and 590 rupees back because in this month I know there are no bounce previous months I don't understand so kindly show the bounce reason.
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                                  Deepu1326
                                  from Chennai, Tamil Nadu
                                  Oct 3, 2022
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                                  Hi Team,
                                  This is Manideep Account No - [[protected]].Money has been debiting from my bank account to ACH D-Resilient Innovation. I didnot transfered any amount to this Innovation. But money has been debited on
                                  to ACH debit return charges. And bank was putting the amount on hold(MiREVENUE HOLD THROUGH GEFU.)while I have gone through statement, there it is showing as money has been debiting to Resilient Innovation and same time credited back to my account. But when it was credited from Innovation it was not relflecting in my bank balance. bank balance is remains same ZERO balance. As Iam an employee in a company, this is my Salary Account. Iam trying to connect with local netbanking team, but Iam unable to connect with them.So please take it as a complaint and stop this transactions and return my money back to my account.Thank you
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Babloo2107
                                    Oct 3, 2022
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                                    Resolved

                                    Address: Kendriya Vidyalaya ITBP Seemadwar

                                    I was paid my brother fee for kendriy vidyalay through Gpay app from billdesk Rs 2400 but KVS account history not show to paid, please help me to refund my payment
                                    +1 photos
                                    Nov 4, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 04, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Nagendra kumara
                                      from MYSORE, Karnataka
                                      Oct 3, 2022
                                      Resolved
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                                      Resolved

                                      Address: Nanjangud

                                      Dear sir&medam monthly 2 or time dedect please resolve
                                      +1 photos
                                      Nov 4, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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