We are having a current account with Following Details:
Smith and Ace Manufacuter & Supplier Pvt Ltd
Acct Number: [protected]
Branch: Phase 10, Mohali, Punjab
The directors in company got changed. We have completed all formalities to get the change done in Bank account also. We have submitted all documents required and as told by Mr Nirmal (working in Branch). But its almost more than 2 months, we are still waiting for the change to be done in bank so that we can use our account. Neither Mr Nirmal our calls nor he calls back. Every time we visit branch, he ask for new set of documents and keep it postponed.
We have high regards for your bank but we are really disappointed with staff and how they handle customer. Kindly look into the matter else i will close my account. We are also mailing same to Grievance cell of RBI
Nov 4, 2022
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2022
HDFC Bank Customer Care's response Dear Customer,
Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.
-Anay
HDFC Bank Customer Assistance
Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
Service Manager