Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bito1990
Sep 22, 2023
Report
Copy

HDFC has levied a depository of INR 855.00 for below account no. :

DEPOSITORY CHARGES AUG23 (A/C NO :[protected]

Previously in March / April 2023 also, similar charges were deducted from salary account.
Initially, they have added this demat account as free and now they are charging without any intimation. This is not acceptable.
I have never used this account nor want to use this account.
Need immediate refund of all depository charges levied till now for above account.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Priyanka@95
    from chennai, Tamil Nadu
    Sep 22, 2023
    Resolved
    Report
    Copy
    Resolved

    Address: Chennai

    Hi,

    I have done a neft transaction on 20 sep from HDFC Bank to idfc bank account. Still that amount is not credited to the beneficiary account. I have raised the complaint for that too. They are not responding well

    Complain no: 32504662

    I have attached the proof of transaction for your reference.

    Can you help me in this
    Reference Number : N[protected]
    Sep 22, 2023
    Complaint marked as Resolved 
    II have done a neft transaction on 20 sep from HDFC Bank to idfc bank account. Still that amount is not credited to the beneficiary account. I have raised the complaint for that too. They are not responding well Complain no: 32504662 Reference Number : N263232649745578
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amisha Dass
      Sep 22, 2023
      Report
      Copy

      Address: Ujjain

      Since last one month I have gone 25-30 times to HDFC Bank ( Branch at teen batti chauraha, Ujjain). There was a fraud transaction that took place via my account. So I had blocked my account and card online. Till today I'm not able to reactivate the account. Sometimes the system is not working. Yesterday the biometric was not working. Today I reached the bank at 10:10. The concerned staff was busy talking with her colleagues. After 5 minutes when she realised I suppose that she should attend me, she gave me the biometric to put my finger. After that she said to wait for 5 minutes and the entire staff members at the bank went for breakfast. I had to still wait for more 10 minutes. Why don't the bank keep their starting time at 11 am.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shashwat.trip
        from Varanasi, Uttar Pradesh
        Sep 20, 2023
        Report
        Copy

        Address: India
        Website: www.hdfcbank.com

        I recently got a deduction in my account of 6223.63 as ".DC INTL POS TXN MARKUP+ST". According to the rules this much deduction will happen only if i made an international transaction of more than 1.5 lacks. which i never did!! I want my refund or a proper justification why and how such amount was deducted from my account. HDFC is scamming its customers like these kind of transactions.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Venkat7368
          from Chennai, Tamil Nadu
          Sep 20, 2023
          Report
          Copy

          The hdfc bank has put a hold on my funds of rupees 1769.45 as mi revenue hold through gefu, ac number is
          Account number: [protected]
          Ifsc: HDFC0001765
          Branch: MOGAPPAIR - WEST
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shahanjum
            from Sonipat, Haryana
            Sep 20, 2023
            Report
            Copy

            My name is Shahzad Ahmad and bank account number is [protected]. There were four fraud transaction happened in my account on 4/9/2023 and 5/9/2023. As soon as I checked the online bank statement on 5/9/2023, I called bank customer service and raised the complaint, complaint number is MUMP[protected] and also I complained it to National Cyber Security. I am using your services since long time and did not face this type of challenge. Kindly help me in this as customer service told me that complaint has been closed. I am not happy with cuatomer service as this is the first time I have felt that you do not care for customer. When last time I talked with customer supervisor, he forgot to mute the call and said to his collegue that nothing will be happened.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prashant Bezwada
              Sep 19, 2023
              Report
              Copy

              Address: Pune

              I am not receiving OTP on my US mobile, complained multiple times but the issue is not yet resolved. Would be happy to close my account and transfer all my balance amount if this cant be resolved, Its been almost two years since I am unable to access my account.
              I am resubmitting my complaint again as HDFC bank has falsely marked my initial complaint as resolved without even fixing the issue or contacted me.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Meenaz Modak
                Sep 19, 2023
                Report
                Copy

                Address: SHANKARSHETH ROAD, PUNE

                HDFC Bank is deceiving the public with its ISAQMC charges. When I inquired with my relationship manager, they explained that this charge is for a new online mutual fund investment facility attached to my account, which I never requested. They deduct Rs.295 every quarter for this, even if you don't use it. THEY HAVE BEEN DOING THIS FOR LAST 3 YEARS. HDFC hasn't adequately informed customers about these changes, and many are unaware. It's disappointing to see HDFC resort to such tactics. Be cautious if you HAVE A SAVINGS ACCOUNT WITH HDFC Bank.
                HDFC Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Chelkala Sampath Reddy
                  Sep 19, 2023
                  Report
                  Copy

                  Address: Medchal

                  When I checked my bank statement my amount of rupees 3422 and rupees 177 has been deducted saying brn cash chg incl and i didn't got any msg on my mobile when I checked the statement it shows that amount has deducted
                  HDFC Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chelkala Sampath Reddy
                    Sep 19, 2023
                    Report
                    Copy

                    Address: Medchal

                    When I checked the statement of my hdfc account I saw that amount 3, 422 and 177 rupees has been deducted saying regarding BRN CASH CHG INCL
                    HDFC Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pam123@
                      from Kolkata, West Bengal
                      Sep 19, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Kolkata

                      Dear Concern,

                      I have done the payment of Rs 2654.75/- for service charge. But still it is on hold.
                      Please deduct the amount from my ac.

                      Ac number: [protected]
                      Amount on hold: Rs 2654.75/-

                      Please do the needful.

                      Regards,
                      Pamela
                      Jan 18, 2024
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Patvesh
                        Sep 19, 2023
                        Report
                        Copy

                        Address: SAS NAGAR MOHALI

                        I am a hdfc bank account user i had money kept for for my spending for rest of this month its was about 1500 rupess i went to atm and tried to withdraw money after transaction process it says insufficient balance.
                        I was unaware of deduction of money so i requested a mini statement in mini statement there was a 3 times deduction of ASD D was mentioned i did not not what to do and i am stucked in between of my travelling.
                        The mini statement is attached below.
                        Please help and refund my money back it is not fair deduction of money without informing or any request.
                        Please consider this as request and help.
                        Thank you
                        HDFC Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Capita
                          Sep 19, 2023
                          Report
                          Copy

                          Hi,

                          This is in reference to the transaction made into my account without intimating me by HDFC bank.

                          An amount of Rs 885 has been debited for the month of AUG 2023 from my salary account, mentioning about 'DEPOSITORY CHARGES AUG 2023' with regard to my demat account Which I have never used this account.

                          When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

                          Can anyone help me to refund my Rs 885

                          Please help and give me an update.

                          Thanks
                          Vikrant Tiwari
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Suresh kumar 121
                            from Domariaganj, Uttar Pradesh
                            Sep 18, 2023
                            Report
                            Copy

                            Address: Domariyaganj UTTAR Pradesh

                            Mere account se 118 Rupye bina bataye cut kar liye gaye hain
                            Jo ki galat cut hua hai us galti ko check kare aur mera cut hua paisa mere account me deposit karaye Jaye
                            Ac :- [protected]
                            Name :- Suresh Kumar
                            Mob:- [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jobangill50
                              from Amritsar, Punjab
                              Sep 18, 2023
                              Report
                              Copy

                              I am Jobanpreet Singh, having account no 5807, my account is debited 641 Rs. twice in a day. What is the reason of this transaction. Please find the attached document for more detail.
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Venkat466
                                from Tirupati, Andhra Pradesh
                                Sep 18, 2023
                                Report
                                Copy

                                Address: Andhrapradesh

                                Hi Team

                                An amount of 2, 301/- debited from my account as INTER BRN CASH CHG INCL with reference number: MIR[protected]

                                Please clarift.
                                HDFC Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Srikanthv94
                                  Sep 18, 2023
                                  Report
                                  Copy

                                  Recently I purchased a mattress worth 26597 on sept 4 th 2023 and they credit the amount on sept 9th and convert it into offus EMI without my knowledge.

                                  Purchase date: 04/09/2023
                                  AGGREGATOR EMI - OFFUS Date: 09/09/2023)
                                  They cut 3 times as below:
                                  Offus emi init nbr 04 --225 rupees
                                  Offus emi prin nb 01--8837
                                  Offus emi prin nb --5564
                                  Please resolve it as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with transaction details and last four digits of your credit card number for us to help you with the solution.

                                  -Priya, Service Manager
                                  HDFC Bank Customer Assistance
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sid4321
                                    from New Delhi, Delhi
                                    Sep 18, 2023
                                    Report
                                    Copy

                                    I had a refund to be credited into the account, it was with HDFC Bank, MasterCard credit card, the ARN was generated by the business "Freddie's cake shop" based out of the UK 85383903213000008713303, this refund has not yet been credited it has been over a month, the business shared the refund details and arn on the 2nd of August 2023
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                    -Priya, Service Manager
                                    HDFC Bank Customer Assistance
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nirmalraj Samraj
                                      from Chennai, Tamil Nadu
                                      Sep 18, 2023
                                      Report
                                      Copy

                                      Bank added the some unknown charges to my credit card bill which needs to be removed.

                                      Got more than 1 smart emi charges added
                                      Charged in name of OFFUS EMIPRIN NB with amount 9752
                                      And so many CGST & SGST charges

                                      Added all the screenshots here.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and the last four digits of your credit card number for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Misled by HDFClife
                                        Sep 18, 2023
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: was in Bandra West

                                        Why hasn't HDFC LIFE resolved their creation of fraudulent documents? On 23rd June 2023, I initially submitted evidence of fraudulent documents in creating a policy account of my wife who was given a policy account #18482269. and had the audacity of marking it as resolved on a follow up complaint. I request the forum to review this case.
                                        Sep 27, 2023
                                        Complaint marked as Resolved 
                                        To date there has been no response in resolving the fraudulent policy account #18482269 initiated by HDFC Life. It is over 3 months to my initial complaints. My complaint was sent on the 23rd June 2023. Please give me a date when the hearing is to be held.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Karnataka Bank
                                          1
                                          (341)
                                          State Bank of India [SBI]
                                          1.4
                                          (27962)
                                          HBL Power Systems
                                          1
                                          (6)