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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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A
Addy@1994
from Varanasi, Uttar Pradesh
Oct 20, 2022
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Address: Ground floor,opp.hp petrol pump.munisganj road. Amethi.227405

I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 1122 (5 times) and total 6000 rs is deducted from my account and now my balance is showing -1670 rs on 20/10/2022

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.
Nov 23, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    M
    madhav866
    from Mathura, Uttar Pradesh
    Oct 19, 2022
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    Hello team, due to the difficult circumstances in recent days, I was unable to pay my bills on time in this bank. I learned of this after seeing my statement, and nothing was intimidated and charged heavily on my credit card for the same. Please reverse my charges so that we can continue to have a positive working relationship with the bank. I will be very appreciative of this act of kindness.

    CREDIT CARD NO-[protected]
    Mobile No:- [protected]

    Please refund my following transaction

    ==========================================================
    For the Month of March-2022
    13/03/2022 LATE FEE (Ref# 17800192200313999312990) 1, 100.00
    18/03/2022 FINANCE CHARGES (Ref# 17800192200318999396760) 747.04
    18/03/2022 FINANCE CHARGES (Ref# 19999999980318999396770) 52.34

    ===========================================================
    For the Month of Feb-2022

    07/02/2022 PAYMENT RETURN FEE (Ref# 17800192200207999542060) 458.22
    10/02/2022 LATE FEE (Ref# 17800192200210999638680) 800.00
    18/02/2022 FINANCE CHARGES (Ref# 17800192200218999483370) 820.11
    18/02/2022 FINANCE CHARGES (Ref# 19999999980218999483380) 43.48
    =======================================================

    For the Month of Jan-2022
    07/01/2022 PAYMENT RETURN FEE (Ref# 17800192200107999669370) 450.00
    10/01/2022 LATE FEE (Ref# 17800192200110999530950) 800.00
    18/01/2022 FINANCE CHARGES (Ref# 17800192200118999441440) 808.38
    18/01/2022 FINANCE CHARGES (Ref# 19999999980118999441450) 28.63
    ============================================================

    For the Month of Dec-2021
    18/12/2021 FINANCE CHARGES (Ref# 17800192201218999444200) 753.13
    18/01/2022 FINANCE CHARGES (Ref# 17800192200118999441440) 808.38
    ============================================================
    For the Month of Nov-2021
    07/11/2021 PAYMENT RETURN FEE (Ref# 17800192201107999641400) 450.00
    10/11/2021 LATE FEE (Ref# 17800192201110999557250) 800.00
    18/11/2021 FINANCE CHARGES (Ref# 17800192201118999478350) 802.95
    ============================================================

    For the Month of Oct-2021
    18/10/2021 FINANCE CHARGES (Ref# 17800192201018999428480) 834.28
    ==========================================================
    For the Month of Sep-2021

    07/09/2021 PAYMENT RETURN FEE (Ref# 17800192200907999650610) 450.00
    10/09/2021 LATE FEE (Ref# 17800192200910999671460) 800.00
    18/09/2021 FINANCE CHARGES (Ref# 17800192200918999477990) 814.34
    ============================================================

    ==========================================================
    For the Month of Aug-2021

    18/08/2021 FINANCE CHARGES (Ref# 17800192200818999507900) 808.24
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Akash_as1
      Oct 19, 2022
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      Resolved

      Regarding refund of Depository charges

      Hello sir,

      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

      Kindly be informed that an amount of rs 885/- was deducted from my savings/salary account on 19 sept 2022 under the name of depository charges.

      Initially when we did not have demat account they forced us to create one without intimating us that...
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      V
      Venkat117
      from Tirupati, Andhra Pradesh
      Oct 19, 2022
      Resolved
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      Resolved

      I have opened the account in HDFC back through online, later personally visited my home branch then provided KYC details. they said kit will get in 10 days, it's been a month no one responding and my amount is not released.
      I believe there is no such policy to hold/freeze the amount in HDFC.
      can you please help me on this please.
      MY HDFC Bank customer ID :[protected]
      Nov 22, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Oct 19, 2022
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        Address: E-7 MX-175 ARERA COLONY BHOPAL, MX-175

        I created my salary account by online. After that I had done my video kyc verification from bank. Account has activated on August 29th. But still I'm waiting for welcome kit. No information comes to me about my welcome kit. How long it's take to receive?. I'm waiting for morethan25 days for that
        HDFC Bank customer support has been notified about the posted complaint.
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          T
          Tuvaannn jjeks
          Oct 19, 2022
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          I have done recharge on wrong number [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            salimkhan1313
            from New Delhi, Delhi
            Oct 17, 2022
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            To HDFC Bank Credit card manager,
            Delhi Zone.

            I have got a call from HDFC bank for Credit card about a month ago, they told me about the Pre Approved Credit Card offers and benefits then asked about my KYC details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 1 verification calls one my Mobile . I have received a Mail from HDFC bank to which i have to acknowledge with Card Approved But Afer 3 Days I Recived Another Mail For My Card Is Decline. After Comfirming With HDFC Bank Employee They Says Card Decline Reason Is Low CIBIL Score. But I Have 751 Credit Score So Why My Card Is Decline If My Card Is Pre Approved.

            I am highly disappointed with HDFC bank service and Customer care support.
            Pathetic pathetic.

            Salim Khan
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              nanda gopal reddy
              Oct 17, 2022
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              The amount in my account is on hold by bank
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sprakriya
                Oct 16, 2022
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                Address: Plainsboro

                Opened NRI account, when the welcome kit arrived, I already left India. But I sent one of my relatives to pick up the welcome kit from the branch, the bank did not give the welcome kit, which I understand. I asked the Branch manager of what are my options, he said, I can put in a request to change the communication address. So I did request for a change of address at a different branch.

                Will I ever receive my welcome kit, including debit cards to my US address?
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  Himanshu Gadia
                  Oct 16, 2022
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                  I have a transction by this name and a total of 914.5 have been decucted from my account without any message/information on date- 21 Sept 22. This was charged without my knowledge.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Asarachu1319
                    from Palakkad, Kerala
                    Oct 16, 2022
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                    Resolved

                    Address: Coimbatore

                    I have salary account but HDFC debit my amount as debit card issuance fee 814 rs without any intimation. I need my money as refund kindly do the needful. I already mailed to Hdfc support team
                    Oct 17, 2022
                    Complaint marked as Resolved 
                    Within one day resolve
                    HDFC Bank customer support has been notified about the posted complaint.
                    ANAND PRAKASH SAWANG
                    from Mumbai, Maharashtra
                    19/10/2022
                    Hi hdfc team,

                    I had purchced an item from Flipkart on emi which was supposed to be no cost emi, i understant that the interest on emi was reduced by amazon from the device price. But now in my e statement i could see that i have been charged with mer emi int ₹730.15 separate namely MER EMI INT NBR:[protected] (Ref# 09999999981019000447623) According to me it should have been only a single charge rather than two things. On 27/09/2022 MER EMI PROCNG FEE[protected] (Ref# 09999999980927000144977) ₹229.00 Dr.
                    Please clarify!

                    I want my full refund that's it

                    Thanks,
                    Anand . P . Sawang
                    ANAND PRAKASH SAWANG
                    from Mumbai, Maharashtra
                    19/10/2022
                    Hi hdfc team,

                    I had purchced an item from Flipkart on emi which was supposed to be no cost emi, i understant that the interest on emi was reduced by Flipkart from the device price. But now in my e statement i could see that i have been charged with mer emi int ₹730.15 separate namely MER EMI INT NBR:[protected] (Ref# 09999999981019000447623) According to me it should have been only a single charge rather than two things. On 27/09/2022 MER EMI PROCNG FEE[protected] (Ref# 09999999980927000144977) ₹229.00 Dr.
                    Please clarify!

                    I want my full refund that's it ₹730.15

                    Thanks,
                    Anand . P . Sawang
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                      A
                      AdityaShukla77
                      from Pune, Maharashtra
                      Oct 15, 2022
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                      Account blocked due to address change letter undelivered (I did not change it)

                      Address: Showroom No 4B, Sai Empire, Baner Rd, Baner, Pune, Maharashtra 411045

                      I couldn't pay for food. It's a weekend and I am in a different city. I am stranded.

                      For reasons I don't know, HDFC has blocked my account today (Oct 15 2022) at 8ish PM (Saturday).

                      I got an SMS saying address change letter is undelivered please visit the nearest branch to avoid account block. I did not even request an address change!

                      There are so many problems with HDFC
                      1. HDFC is 100%...
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                      M
                      Mani Kundrathur
                      from Chennai, Tamil Nadu
                      Oct 15, 2022
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                      In my credit card loan was given in the name of aggregator emi offus. I didnt asked for any loan but it is credited without my intimation
                      HDFC Bank customer support has been notified about the posted complaint.
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                        C
                        Chandra Bhushan Nag
                        from Dhulagari, West Bengal
                        Oct 15, 2022
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                        Address: H111 B.P.Township

                        Net banking services related with my SB account has been disconnected since long.
                        Kindly resolved the problem immediately.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Aas143
                          Oct 15, 2022
                          Resolved
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                          Resolved

                          ATM 2021 Annual Rs767 charge has been deducted from my account but I did not have any ATM card Action should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
                          Oct 17, 2022
                          Complaint marked as Resolved 
                          Debit Card Charge thanks for quick response .
                          HDFC Bank customer support has been notified about the posted complaint.
                          Debit card refund thanks for quick response .
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                            V
                            vivek5242
                            from Noida, Uttar Pradesh
                            Oct 15, 2022
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                            My Credit Card limit is not updated in CIBIL and is showing very low than actual, this can affect my cibil score.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              Priyanshi Panwar
                              Oct 14, 2022
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                              Address: HDFC BAPU BAZAR BRANCH UDAIPUR

                              Hello, my name is Priyanshi Panwar i am a holder of an international debit card, for every transaction or withdrawal that i do money gets deducted in a very high amount and that too without any mail. I want clarity that how much amount is being deducted for the withdrawal as on September 14, 2022 Rs. 2972 has been deducted twice from my account, on 30 September 2022, Rs. 1177 got deducted from my account and on 11 October, Rs. 6464 got deducted. when i checked in my bank statement the narration that was given was DC INTL POS TXN MARKUP, all this was charged without any information {mail or message} this all amount was deduced after many days of withdrawal, i request for the money to be refunded for the abrupt deduction
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and the transaction details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                G
                                GURUDUTT MISHRA
                                Oct 14, 2022
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                                Resolved

                                My mobile no [protected] i want noc of my hdfc credit card linked this number
                                Nov 18, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the last four digits of your credit card no. for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R
                                  Rachit_Bhatt
                                  Oct 14, 2022
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                                  Ipo mandate could not be cancelled due to VH

                                  HDFC Bank: UPI-Mandate for Rs 14986.00 could not be cancelled due to VH....
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                                  D
                                  Dr Sagar
                                  from Sitapur, Uttar Pradesh
                                  Oct 13, 2022
                                  Resolved
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                                  Resolved

                                  False mandate issued for ava lifestyle products and services

                                  I have received a message of false mandate today, but I have not enrolled or opted for any services like this.
                                  Message which I received is:
                                  HDFC Bank ACH Debit mandate registered for Rs. 452.00 /- with frequency ADHO in A/c No.XXXXXXXXX14898 for AVA LIFESTYLE PRODUCTS AND SERVICES P L with HDFC Bank UMRN No.HDFC[protected]

                                  PLEASE LOOK INTO THIS AND STOP THIS SERVICE AND PROCESS...
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