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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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A
Aas143
Sep 17, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
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Debit Card Annual Charge July 2023 ( Rs 590 ) charge has been deducted from my account but as per bank policy no ATM annual charge in salary account should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    A
    Aas143
    Sep 17, 2023
    Sep 19, 2023
    This thread was updated on Sep 19, 2023
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    Debit Card Annual Charge July 2023 ( Rs 590 ) charge has been deducted from my account but as per bank policy not no ATM annual charge in salary account should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Aas143's [Complaint's author] reply, Sep 21, 2023
    Hi Anay,

    Please find docket number 303799789
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      A
      Ashitosh Shinde
      Sep 17, 2023
      Sep 19, 2023
      This thread was updated on Sep 19, 2023
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      I have a salary account with @hdfc Bank. I had taken loan from online app, due to some issues I was not able to pay and they triggered auto payment. bank has deducted 600+ multiple time within 40 minutes total around 16k which were putted on hold by bank only. when I had received my salary I only got 4k. how would we survive.

      I have contacted customer care and they told me that this amount is deducted because of payment bounce.

      I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

      Hdfc bank has to return this money.

      Please help me resolve this.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
      reference number shows protected not able to view
      Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
      reference number shows protected not able to view, what should i do
      Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
      I raised a case on [email protected] you can refer case ID : 293973965
      Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
      Ignore above, correct case ID is : 293973964
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        A
        Aarti Devi
        Sep 16, 2023
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        HDFC life sector missing believe job's candidate . Interview lene wala person ka bat Aisa ki na chahte hue bi candidate na kar aise organisation not a saved in women
        . Interview person ne aise bat bole ki jo other organisation added hai uske sath uska related ka believe kaise hai.
        (HDFC life sector not a saved zone in women )
        HDFC Bank customer support has been notified about the posted complaint.
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          U
          Ullasa HS
          Sep 15, 2023
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          I had purchased a MutualFund worth Rs.2K from HDFC bank around 8 years ago[protected] and withdrew it immediately, from that day every quarter they are deducting Rs.300, I tried to reach out customer times more than 20 times using every channel, they never responded properly and they dont even have a solution to close it. For investing 2K I paid around 20K as charges. Also bank deducts money exactly when I have zero balance and take double charges from me. Just to close one account they want to goto another city and gave a written letter, its not at all fair business.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Piyushdev
            from Kolkata, West Bengal
            Sep 14, 2023
            Sep 18, 2023
            This thread was updated on Sep 18, 2023
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            Sir my name is Pijush Chakraborty the account holder of HDFC bank, sir the money was debited of around 1400₹ from April to June regarding amb charges, Sir, I failed to maintain the balance in my account because I am a college student and this charges is not told to me in the opening of an account, because at the opening of the account, I told the person to open a zero balance account so it will be favourable for me to maintain the account but this account is unknown to me and I also don't get any notification regarding this AMB charges .I am attaching the screenshot of the statement of the debited balance of amb charges
            So sir, I am requesting you to have a look into this problem and I will assure you this it will never happen again in future. I am requesting the refund this time because I am liable for the compensation.

            Account Name:- Pijush Chakraborty
            Account Number:-[protected]
            IFsc Code:-HDFC0000219
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              G
              Ganesh1090
              from Thoothukudi, Tamil Nadu
              Sep 14, 2023
              Sep 18, 2023
              This thread was updated on Sep 18, 2023
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              Would like to kindly request your consideration in clearing the penalty that as been imposed on my account due to the insufficient minimum balance. understand the terms and conditions of my account and acknowledge my sponsibility for not meeting the requirement.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                N
                Naman Sheth
                Sep 14, 2023
                Sep 18, 2023
                This thread was updated on Sep 18, 2023
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                Resolved

                I had ordered the spykar bag online. The money are already deducted from my account of Rs. 588.82. I have doest get any email of confirmation and tracking id. The order ID is HDC051768. Why hdfc netbanking are ridiculous offer at there website. Yet I didn't recive my order nor order details.
                Sep 21, 2023
                Complaint marked as Resolved 
                After complain I received bag within 8 days
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  M
                  Mehak Agnihotri
                  from Ludhiana, Punjab
                  Sep 13, 2023
                  Sep 18, 2023
                  This thread was updated on Sep 18, 2023
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                  Address: Hdfc bank Hambran branch Ludhiana

                  Dear Hdfc customer care,
                  Ach charges deducted from my account (2 times) In two days which is completely unfair because nobody informed about this and due to insufficient fund for sip mutual fund you can’t charge anything from your customer as Penalty. Return back my money which is wrongly deducted from my account without any warning.otherwise m going to close my account from this bank.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    K
                    Karan@1997
                    from Jammu, Jammu and Kashmir
                    Sep 13, 2023
                    Sep 14, 2023
                    This thread was updated on Sep 14, 2023
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                    Dear team,

                    I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

                    I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

                    Thanks and regards

                    Karan Handoo
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      A
                      Azmath1
                      Sep 13, 2023
                      Sep 14, 2023
                      This thread was updated on Sep 14, 2023
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                      Address: HDFC BANK ANNA NAGAR WEST EXT CHENNAI

                      I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints through HDFC Branch but not resolved for 1 month now

                      Azmathullah Moinullah
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        V
                        Veer8787
                        from Lucknow, Uttar Pradesh
                        Sep 12, 2023
                        Sep 14, 2023
                        This thread was updated on Sep 14, 2023
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                        3RD PARTY CASH TXN INC GST 050823-MIR[protected]/09/23 177.00
                        Why my money has been deducted without my permission?
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          V
                          Veer8787
                          from Lucknow, Uttar Pradesh
                          Sep 12, 2023
                          Sep 14, 2023
                          This thread was updated on Sep 14, 2023
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                          Address: Mahmudabad Sitapur Uttar Pradesh 261203

                          3RD PARTY CASH TXN INC GST 050823-MIR[protected]/09/23 177.00
                          Can you tell me why my money has been deducted without my permission?
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            A
                            Achyuth Munna
                            Sep 12, 2023
                            Sep 14, 2023
                            This thread was updated on Sep 14, 2023
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                            Address: Eluru
                            Website: Hdfcbank.com

                            It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
                            Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none .
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              H
                              helo helo
                              Sep 12, 2023
                              Sep 14, 2023
                              This thread was updated on Sep 14, 2023
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                              Address: CHENGANUR Address : GOVT HOSPITAL JUNCTION,

                              Arum eee branch ninnu HDFC bank accound open cheyathirikuka.
                              ente experince parayuval ente accound yil ninnum 5 samayam AMB charge deduct ayi ella bank accound revarsal tharunnund paksh eee HDFC yile alulal pattikan erikkukaa anu amb charge ethuvare revarsal thannitiilla pinne hdfc help desk vilikumbom avarum amb charges return tharilla ennanu parayunathu. arum HDFC accound open cheyathirikkuka
                              CHENGANNUR 689121
                              BIN Tower, MC Rd, Govt Hospital Junction
                              Chengannur
                              Alappuzha - 689121
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                P
                                Porselvi
                                from Chennai, Tamil Nadu
                                Sep 11, 2023
                                Sep 14, 2023
                                This thread was updated on Sep 14, 2023
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                                Credit Card Application no: 23G[protected]VY

                                It is constantly showing in process.
                                Can you please let me know how many more days to complete?
                                Your customer care person told it is a pre approved offer
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  H
                                  hitsdeora
                                  from falna, Rajasthan
                                  Sep 11, 2023
                                  Sep 14, 2023
                                  This thread was updated on Sep 14, 2023
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                                  Hello,
                                  i have hdfc bank salaried account and i have taken one personal loan, every month i maintain emi amount in my bank account, even this month i have maintained emi amount in hdfc bank account. emi deducted on time and suddenly they charge my emi rtn charge of 236/- rupees.

                                  Date of Deductions : 11 Sept 2023
                                  Ref Num : MIR[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
                                  hitsdeora's [Complaint's author] reply, Sep 14, 2023
                                  Complain not resolved
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                                    E
                                    Ezhilarasan A
                                    from Bengaluru, Karnataka
                                    Sep 11, 2023
                                    Sep 14, 2023
                                    This thread was updated on Sep 14, 2023
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                                    Address: Hoodi & Mahadevapura Bangalore

                                    Dear HDFC Team, ..

                                    This Mail is regarding my Worst experience from HDFC Team from Respective HOODI & MAHADEVAPURA Bangalore Branch Team & Their Careless Behaviour towards customer assistance

                                    Note:
                                    Where i was using SBI Credit Service & I was Happy with that, Where i wasnt felt any Service / assistance related issue from the SBI Team

                                    A few Weeks back i received a Call from your HDFC Telecaller - For an HDFC Credit card
                                    Where they regularly called me until i agreed for Credit Card
                                    Finally i received the Credit Card

                                    Here Comes the Challenge for me
                                    Where i am a Customer Relationship Service Manager in a Reputed Company - I know how to Treat the Customer, If they Visit my Company Premises
                                    Where are here in your Both Branch's in Bangalore (Hoodi & Mahadevapura) -They think they are the LANDLORD & Instead of Appointing Customer Support person, you people appointed GUNDAS who behaves like a Loan Collection Agent, First Train your Team on How to Assist the Customer needs & how to speak to Customer

                                    Here i am really Expressing my Dissatisfaction towards the Service & Behaviour of your Staffs

                                    When i Visited Hoodi Branch - They are Telling - They Dont do Credit Card Service *& assistance
                                    They said to Visit Mahadevapura Branch

                                    Today 11th Sep 2023 - MySelf & My Friend Visited Mahadevapura Branch - Where i meet a Person who he is Thinking he is the BOSS of HDFC Bank
                                    His Way of Sitting in front of Customer
                                    His Way of Conveying is Communication
                                    No Proper Information from him
                                    No Proper Assistance from him
                                    When i asked about his NAME - He not even responding
                                    Finally he is telling us to visit Richmond Road Branch

                                    & When i said, i will raise a Complaint to HDFC Team, Your Customer Support person casually saying pls go a HEAD, Is this GOVERNMENT BANK or PVT BANK

                                    When i checked for Branch Manager - They are Saying in this Branch NO MANAGER (But i saw a Lady Manager sitting in a Cabin) where Security stating, Manager went out

                                    I need My Issue to be Resolved, I cannot keep on be Roaming to Here & Their (Branch's & DON'T TREAT CUSTOMERS LIKE A STRAY DOG)

                                    My Credit Card Details :
                                    Card Number : [protected]
                                    Arun DS
                                    Contact Details : [protected]

                                    If you not providing proper support why you people Promoting HDFC Credit to Customer's

                                    I need an Immediate Response & Action against these Irresponsible Staffs

                                    Thanks & Regards
                                    Arun DS
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to your email by September 16, 2023. Request your co-operation and patience in the interim. Your association is greatly valued by the bank, and we'll spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                                    -Ajay, Service Manager
                                    HDFC Bank Customer Assistance
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      A
                                      Anurag Thawait
                                      from Raigarh, Chhattisgarh
                                      Sep 10, 2023
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                                      Address: Chhattisgarh
                                      Website: [email protected]

                                      Pls remove my pan BKEPT4744H as I have resigned from HDFC Life insurance company
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Samir Kumàr
                                        from Dhanbad, Jharkhand
                                        Sep 10, 2023
                                        Sep 11, 2023
                                        This thread was updated on Sep 11, 2023
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                                        Sir/ma'am
                                        my name is samir kumari worked in hdfc bank sli department, i have resigned on 25th feb 2023 i followed proper notice period even i got my fnf but still i didn't get my reliving letter please help me to provide as soon as possible, i am so grateful for this.

                                        Emp id :off504522
                                        Email :samirsen.sam.[protected]@gmail.com
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay, Service Manager
                                        HDFC Bank Customer Assistance
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