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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 75

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N
Naseem6464
from Azamgarh, Uttar Pradesh
Oct 21, 2022
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Address: Mumbai Andheri, NOIDA ,DELHI

My self Naseem khan
REGISTER MOBILE NO. [protected]
REGISTER EMAIL ID. [protected]@gmail.com
CREDIT CARD NO. [protected]

1. I have regularly paid all my dues before time all the time
But I don't have job/business
For that reason i am not able to pay my bills not only yours others also.
I m promising as soon i get on my track back i would pay all dues with penalty but with ONE CONDITION
stoping harassing me and my relatives
If it won't get stop by your side
I will sue you in OMBUDSMAN/COURT
I have all the recordings/numbers.
YOU HAVE VIOLATED
CUSTOMER PRIVACY
DATA PROTECTION ACT 2019.

I am expecting not a single calls/msg from your end
Or else i will go to the court with all the proofs which i have.

Thanking you
FAITHFULLY
NASEEM KHAN
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Maniteja111@
    from Hyderabad, Telangana
    Oct 21, 2022
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    Hello sir,

    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

    Kindly be informed that an amount of rs 884.00/- was deducted from my savings/salary account on 21st OCT 2022 under the name of depository charges OCT-2022

    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 88400/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

    Please do the needful as earliest.

    Regards,
    Maniteja
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Samuel Rufus
      Oct 21, 2022
      Resolved
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      Resolved

      OTP not being received on email

      Address: Gurugram, Haryana, India

      Presently in LA. When attempting HDFC netbanking prompt says OTP sent to my mobile number. I am not on roaming therefore do not receive on my mobile. When OTP option in India provides BOTH mobile AND email, why is email option not sent when overseas? HDFC Bank has both my registered mobile number as well as email id, why this simple facility cannot be provided? Especially when it is provided in India (where it is not needed) but not being...
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      B
      Bhavesh Malik
      Oct 20, 2022
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      Address: HDFC Bangalore Credit Card Team

      Having Savings Account, Car Loan in Karnal, Haryana branch, applied for credit card in Bangalore (Job location), after successful e KYC on 22nd September in Bangalore, application got declined, had been chasing Bangalore branch people since 22nd September, they are just saying it's in progress with backend team, nothing is happening even after continuously following up at daily level, no call for any document, nothing is happening
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        rajankamboj123
        from Fazilka, Punjab
        Oct 20, 2022
        Resolved
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        Resolved

        Address: VILLAGE ALAMSHAH teh and dist fazilka

        Actually my last payment was pending because of some personal problem, today i have recieve a watsap message by a bank employee and she was very rude then she made a call on watsap and again spoke very rude then another employee called me, i aware them with incident and ask them for lodge a complaint furthermore, late evening i recieve a call from bank employee about the complaint and again he held me wrong, , , i am your preferred customer for approximately 10 year and no one dared to speak like this but today m very disappointed eventually, i pay my due and want to close my creditcard because o[censored]r irrelevant behaviour, and make sure i will encourage others to not use your services
        Nov 23, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 22, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Arjun Gangwani
          Oct 20, 2022
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          Hello!

          It's too much now, my account has not yet converted from minor to Major. I am truly speaking that employee is not known about how to covert it into Major since he is actually a new employee. And you should ask him about it then you came to know that he knew about it or not. He is also not answering my calls.
          It's 1 month since we have registered for conversion and the employee says that there are some issues or pendancy issues or address issue.

          It's a humble request to give my conversion work to other employee of that bank who has the knowledge about it.

          Thanks!
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            sheetalpatil666
            Oct 20, 2022
            Resolved
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            Resolved

            Thank you of returning of 200/- rupees. I made another transaction of 232/- rupees on 19 august. Please return my money.
            Nov 23, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 21, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              N
              Nuravarun
              from Mumbai, Maharashtra
              Oct 20, 2022
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              Hi, I submitted my personal loan application around early Oct 2022 with HDFC bank and the application was denied due to my current org being just 8 months old, I really needed that money and I just accepted the fact that the loan was not going through, I then applied for loan with Paysense and it was accepted yesterday.

              Today I get a call on 20th Oct around 12:05 pm from HDFC rep Vivek from number [protected] and he started offering me loan, I clearly denied the request to which he should have accepted and disconnected the call but he went ahead and started asking questions as to where I was getting the loan, I told him Paysense came to the rescue in my time of need and sanctioned the loan, he then started stating that why I am paying high interest rates and other blatant lies and also started to get aggressive with me stating that If I don't speak in a manner he intends me to speak he will file an FIR and also stated my current location and started threatening me. First of all I did not disclose my current location to him on call so how the hell did he get to know my location this is intrusion of my privacy and second he had no business asking me my loan details from some other bank or NBFC or any financial institution. He was very rude and threatening. If you guys cannot help in the time of need then you should not call otherwise. He also stated towards the end that the call was over a recorded line which he should have stated at the very first if the call was recorded.

              If you have third party vendors at least teach them to accept the fact that not everyone will wait for you guys and just accept the denial of sale just the way customer accept their loan denials and move on with another companies. You should stop right then and there. You guys kept on calling me earlier offering me loan and I have stated multiple times that I do not wish to receive any such calls because you do not help us when needed.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Addy@1994
                from Varanasi, Uttar Pradesh
                Oct 20, 2022
                Resolved
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                Resolved

                Address: Ground floor,opp.hp petrol pump.munisganj road. Amethi.227405

                I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 1122 (5 times) and total 6000 rs is deducted from my account and now my balance is showing -1670 rs on 20/10/2022

                I have called customer care and they told me that this amount is deducted because of payment bounce.

                I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.
                Nov 23, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 21, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  madhav866
                  from Mathura, Uttar Pradesh
                  Oct 19, 2022
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                  Hello team, due to the difficult circumstances in recent days, I was unable to pay my bills on time in this bank. I learned of this after seeing my statement, and nothing was intimidated and charged heavily on my credit card for the same. Please reverse my charges so that we can continue to have a positive working relationship with the bank. I will be very appreciative of this act of kindness.

                  CREDIT CARD NO-[protected]
                  Mobile No:- [protected]

                  Please refund my following transaction

                  ==========================================================
                  For the Month of March-2022
                  13/03/2022 LATE FEE (Ref# 17800192200313999312990) 1, 100.00
                  18/03/2022 FINANCE CHARGES (Ref# 17800192200318999396760) 747.04
                  18/03/2022 FINANCE CHARGES (Ref# 19999999980318999396770) 52.34

                  ===========================================================
                  For the Month of Feb-2022

                  07/02/2022 PAYMENT RETURN FEE (Ref# 17800192200207999542060) 458.22
                  10/02/2022 LATE FEE (Ref# 17800192200210999638680) 800.00
                  18/02/2022 FINANCE CHARGES (Ref# 17800192200218999483370) 820.11
                  18/02/2022 FINANCE CHARGES (Ref# 19999999980218999483380) 43.48
                  =======================================================

                  For the Month of Jan-2022
                  07/01/2022 PAYMENT RETURN FEE (Ref# 17800192200107999669370) 450.00
                  10/01/2022 LATE FEE (Ref# 17800192200110999530950) 800.00
                  18/01/2022 FINANCE CHARGES (Ref# 17800192200118999441440) 808.38
                  18/01/2022 FINANCE CHARGES (Ref# 19999999980118999441450) 28.63
                  ============================================================

                  For the Month of Dec-2021
                  18/12/2021 FINANCE CHARGES (Ref# 17800192201218999444200) 753.13
                  18/01/2022 FINANCE CHARGES (Ref# 17800192200118999441440) 808.38
                  ============================================================
                  For the Month of Nov-2021
                  07/11/2021 PAYMENT RETURN FEE (Ref# 17800192201107999641400) 450.00
                  10/11/2021 LATE FEE (Ref# 17800192201110999557250) 800.00
                  18/11/2021 FINANCE CHARGES (Ref# 17800192201118999478350) 802.95
                  ============================================================

                  For the Month of Oct-2021
                  18/10/2021 FINANCE CHARGES (Ref# 17800192201018999428480) 834.28
                  ==========================================================
                  For the Month of Sep-2021

                  07/09/2021 PAYMENT RETURN FEE (Ref# 17800192200907999650610) 450.00
                  10/09/2021 LATE FEE (Ref# 17800192200910999671460) 800.00
                  18/09/2021 FINANCE CHARGES (Ref# 17800192200918999477990) 814.34
                  ============================================================

                  ==========================================================
                  For the Month of Aug-2021

                  18/08/2021 FINANCE CHARGES (Ref# 17800192200818999507900) 808.24
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Akash_as1
                    Oct 19, 2022
                    Resolved
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                    Resolved

                    Regarding refund of Depository charges

                    Hello sir,

                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                    Kindly be informed that an amount of rs 885/- was deducted from my savings/salary account on 19 sept 2022 under the name of depository charges.

                    Initially when we did not have demat account they forced us to create one without intimating us that...
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                    V
                    Venkat117
                    from Tirupati, Andhra Pradesh
                    Oct 19, 2022
                    Resolved
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                    Resolved

                    I have opened the account in HDFC back through online, later personally visited my home branch then provided KYC details. they said kit will get in 10 days, it's been a month no one responding and my amount is not released.
                    I believe there is no such policy to hold/freeze the amount in HDFC.
                    can you please help me on this please.
                    MY HDFC Bank customer ID :[protected]
                    Nov 22, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 20, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Oct 19, 2022
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                      Address: E-7 MX-175 ARERA COLONY BHOPAL, MX-175

                      I created my salary account by online. After that I had done my video kyc verification from bank. Account has activated on August 29th. But still I'm waiting for welcome kit. No information comes to me about my welcome kit. How long it's take to receive?. I'm waiting for morethan25 days for that
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        Tuvaannn jjeks
                        Oct 19, 2022
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                        I have done recharge on wrong number [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          salimkhan1313
                          from New Delhi, Delhi
                          Oct 17, 2022
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                          To HDFC Bank Credit card manager,
                          Delhi Zone.

                          I have got a call from HDFC bank for Credit card about a month ago, they told me about the Pre Approved Credit Card offers and benefits then asked about my KYC details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 1 verification calls one my Mobile . I have received a Mail from HDFC bank to which i have to acknowledge with Card Approved But Afer 3 Days I Recived Another Mail For My Card Is Decline. After Comfirming With HDFC Bank Employee They Says Card Decline Reason Is Low CIBIL Score. But I Have 751 Credit Score So Why My Card Is Decline If My Card Is Pre Approved.

                          I am highly disappointed with HDFC bank service and Customer care support.
                          Pathetic pathetic.

                          Salim Khan
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            nanda gopal reddy
                            Oct 17, 2022
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                            The amount in my account is on hold by bank
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              sprakriya
                              Oct 16, 2022
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                              Address: Plainsboro

                              Opened NRI account, when the welcome kit arrived, I already left India. But I sent one of my relatives to pick up the welcome kit from the branch, the bank did not give the welcome kit, which I understand. I asked the Branch manager of what are my options, he said, I can put in a request to change the communication address. So I did request for a change of address at a different branch.

                              Will I ever receive my welcome kit, including debit cards to my US address?
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                H
                                Himanshu Gadia
                                Oct 16, 2022
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                                I have a transction by this name and a total of 914.5 have been decucted from my account without any message/information on date- 21 Sept 22. This was charged without my knowledge.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Asarachu1319
                                  from Palakkad, Kerala
                                  Oct 16, 2022
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                                  Resolved

                                  Address: Coimbatore

                                  I have salary account but HDFC debit my amount as debit card issuance fee 814 rs without any intimation. I need my money as refund kindly do the needful. I already mailed to Hdfc support team
                                  Oct 17, 2022
                                  Complaint marked as Resolved 
                                  Within one day resolve
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  ANAND PRAKASH SAWANG
                                  from Mumbai, Maharashtra
                                  19/10/2022
                                  Hi hdfc team,

                                  I had purchced an item from Flipkart on emi which was supposed to be no cost emi, i understant that the interest on emi was reduced by amazon from the device price. But now in my e statement i could see that i have been charged with mer emi int ₹730.15 separate namely MER EMI INT NBR:[protected] (Ref# 09999999981019000447623) According to me it should have been only a single charge rather than two things. On 27/09/2022 MER EMI PROCNG FEE[protected] (Ref# 09999999980927000144977) ₹229.00 Dr.
                                  Please clarify!

                                  I want my full refund that's it

                                  Thanks,
                                  Anand . P . Sawang
                                  ANAND PRAKASH SAWANG
                                  from Mumbai, Maharashtra
                                  19/10/2022
                                  Hi hdfc team,

                                  I had purchced an item from Flipkart on emi which was supposed to be no cost emi, i understant that the interest on emi was reduced by Flipkart from the device price. But now in my e statement i could see that i have been charged with mer emi int ₹730.15 separate namely MER EMI INT NBR:[protected] (Ref# 09999999981019000447623) According to me it should have been only a single charge rather than two things. On 27/09/2022 MER EMI PROCNG FEE[protected] (Ref# 09999999980927000144977) ₹229.00 Dr.
                                  Please clarify!

                                  I want my full refund that's it ₹730.15

                                  Thanks,
                                  Anand . P . Sawang
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                                    A
                                    AdityaShukla77
                                    from Pune, Maharashtra
                                    Oct 15, 2022
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                                    Account blocked due to address change letter undelivered (I did not change it)

                                    Address: Showroom No 4B, Sai Empire, Baner Rd, Baner, Pune, Maharashtra 411045

                                    I couldn't pay for food. It's a weekend and I am in a different city. I am stranded.

                                    For reasons I don't know, HDFC has blocked my account today (Oct 15 2022) at 8ish PM (Saturday).

                                    I got an SMS saying address change letter is undelivered please visit the nearest branch to avoid account block. I did not even request an address change!

                                    There are so many problems with HDFC
                                    1. HDFC is 100%...
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