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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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18418
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J
jeremiah rakesh
Oct 12, 2022
Resolved
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Resolved

My amount of 737 which has been in hold for more than 2 years also now recent they held 500 extra. Customer care service is not responding. My account is registered with number [protected].
Nov 20, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Shubhojit Saha
    Oct 11, 2022
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    Dear Sir/Madam,
    Please note that wrong Branch allotted to me through online account open. I selected Chakgaria Kolkata but I have been allotted Mumbai Branch. Please transfer my account to Chakgaria Kolkata branch. Very disappointed with this.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      V
      Vivek8899
      Oct 11, 2022
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      Ad hoc statement charges of ₹118 have been deducted on 12 Jun 2022 from my hdfc salary account without any information. How can a bank deduct money without any acknowledgment.

      I need clarification from a bank or reversal of ₹118 to my account.
      Ref no. MIR[protected]
      Narration - ADHOC STMT CHGS INCL GST 200522-MIR[protected]
      Value date 12 Jun 2022
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of charges for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        V
        Vijaykumar Chandrasekaran
        Oct 11, 2022
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        Resolved

        Deduction on .DC INTL POS TXN MARKUP

        Dear HDFC Team,
        I am currently residing in Dubai for the last 3 months. I have swiped an HDFC Debit card for travel purposes, however recently I came to know that there is a. DC INTL POS TXN MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
        Without informing how could you proceed with the deduction???
        Was there any agreement or any contract signed by me???
        Why...
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        R
        from KAMOTHE, Maharashtra
        Oct 11, 2022
        Resolved
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        Resolved

        Address: B-304,SWARNAGANGA CHS.PLOT NO-59,SEC-34,KAMOTHE

        My account has been blocked due to address change letter has undelivered. I visited nearest branch several times, but they are unable to solve an issue. as my account has unblock as per branch managers comment I am still not able to do any transection and withdraw money from AT machine.
        requesting to you kindly resolve my issue as early as possible.

        regards,
        Kiran Rathod
        customer ID No:[protected]
        Nov 15, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 11, 2022
        Updated by [email protected]
        please check this msg for your refrence

        Verified Support
        Oct 15, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          M
          Mayukh Bhattacharya2017
          from Kolkata, West Bengal
          Oct 11, 2022
          Resolved
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          Resolved

          Address: Baga Beach, Goa

          I have paid an amount of Rs 3928 twice from my Debit Card at ST Antonys bar & restaurant on 6th October 2022, where the 2nd transaction was by mistake from the restaurants end and hence Rs 3928 has been debited twice from my ICICI bank account. After complaining to the restaurant owner, he has provided me a HDFC Bank 'Void Sale Receipt of Rs 3928' . Today it is 11th Oct 2022, but I havent yet received the amount and the restaurant owner is saying that this depends on HDFC bank and he cannot do much here. I want to get back the money but I am not getting any help.
          Nov 12, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Oct 11, 2022
          Updated by Mayukh Bhattacharya2017
          Transaction Details are below :

          Date : 6th Oct 2022.
          Time : 20:23:34
          TID : 40810477
          Invoice No : 004021
          Appr Code : 021476
          Verified Support
          Oct 12, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            A
            abhishek_1110
            Oct 10, 2022
            Resolved
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            Resolved

            I have purchased MacBook Air M1 in the month of June 2022 using HDFC Credit Card, and I was eligible to get Rs. 6000 cash back. But I haven't received cash back till now. Please solve this issue HDFC.
            Nov 14, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 10, 2022
            Updated by abhishek_1110
            correct phone number : [protected] registered in bank
            Verified Support
            Oct 12, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              K
              K S Anandkumar
              Oct 10, 2022
              Resolved
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              Resolved

              Unnecessary charges in my HDFC credit statement

              Address: Bangalore

              I am getting unknown charges - which makes me feel cheated

              Just as an example in my last credit card statement I received the following fees raised
              19/08/2022 RAZORPAY ENDURANCE BANGALORE 153.01
              20/08/2022 IGST-VPS[protected]RATE 18.0 -29 (Ref# 19999999980820999573560) 90.00
              20/08/2022 CASH ADVANCE FEE (Ref# 19999999980820999573560) 500.00
              16/09/2022 FINANCE CHARGES (Ref# 19999999980916999557040)...
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              S
              Shubuam
              Oct 10, 2022
              Resolved
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              Resolved

              Address: Delhi

              Whitout any reason debited money 590rs it third time debited money his CS team' no response on this matter pls return my money
              +1 photos
              Dec 2, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Shivang Pawar
                Oct 10, 2022
                Resolved
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                Resolved

                Tried over 5 times after giving them all the details of aadhar and pan
                After uploading Selfie on the last step
                It gives " Lead creation failed error. Please try again after some time"
                I talked to Customer support but as usual put me on hold and had no idea of what was going on
                After waiting for 10 minutes she says VISIT THE BRANCH LOL
                Then whats the point of digital bank account ?
                RUDE ATTITUDE OF CUSTOMER SUPPORT AND BROKEN SERVICES!
                Nov 15, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 15, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  L
                  Lekshmy Vijaykumar
                  Oct 10, 2022
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                  I stay in Dubai. I opened an offshore account with HDFC bank to get loan against SBLC issued by my bank (Indusind). Based on the HDFC team's confirmation, I agreed with my builders in Dubai the date of Oct 4th for my property purchase.

                  HDFC failed to give me the funds against what they confirmed to me. My credit process are complete covering the credit verification and legal binding. At the last stage of sanction, the case is held up since September end and the team is not providing me any clarity as to what is happening to my funds.

                  My commitment with my builder is breached and I am clueless of what is happening to my funds. Team is not responding and the rare events of their response, the only keyword I see is "under process". I have lost my initial booking amount of AED 100K along with the booking unit. Hope you understand the situation I am in right now. Currently, I am negotiating with the builders to provide another option but I am not able to commit a date of funds arrival to them since my FD is locked in SBLC and my loan against the SBLC is not getting disbursed. I am completely stuck due to the indefinite delay caused by the bank and the uncertainties around them.

                  Appreciate a quick resolution for the same
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    poramakr
                    from Bengaluru, Karnataka
                    Oct 10, 2022
                    Resolved
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                    Resolved

                    Alert! HDFC bank Mandate reference no : HDFC[protected] issued to personal loan EMI dues with value Rs.100000 and frequency ADHO is received today for processing.

                    I have got this message, please resolve it i do not get any Mandate cos i do not hold any personal loan in HDFC bank
                    Nov 12, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 11, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      reddysai
                      from Bengaluru, Karnataka
                      Oct 10, 2022
                      Resolved
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                      Resolved

                      Address: banglore

                      I have applied for a credit card 2 months ago. I got shipping message and everything but I did not received the card yet. I try to contact the customer care many times but they didn't respond till now.
                      Nov 11, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 11, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        M
                        MUNIYAPPA ARJUN
                        Oct 10, 2022
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                        Address: #195 BRI colony Agrahara Dasarahalli Bangalore-560079

                        Still I'm not received the welcome kit, only registration post i received
                        Mobile number-[protected]
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sammi Gaurav Rai
                          Oct 9, 2022
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                          Dear Sir,

                          I am Having Account in HDFC Bank, one of your Employee Ritesh Kumar Pandey Who is working in HDFC Bank in Jayanagar 3rd phase in Bangalore is leaking my Bank Information without my Permission, i want to action on this for the privacy of bank account, i am long customer for HDFC But this type of Leaking will not help to the Company, i want to Sacking from his job role, cant Trust of the bank, wanted to close my Account.

                          Regards
                          Sammi Gaurav Rai
                          Ph:-[protected]
                          A/c no:-[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            Kanishk Rawat
                            Oct 8, 2022
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                            Do not have any demat account. Need refund for my depository charges asap.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              N
                              nick1911
                              Oct 8, 2022
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                              Dear NITISH SANJAY MEHTA, Welcome Letter for A/c XXXXXXXXXX0142 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

                              I received this message and I was available at my location and all my amount is in account only and without any message or something how HDFC can block my account.
                              Even your customer care is not helping all they want is to visit branch so it is possible to visit branch my office timing is 9-6 and bank timing is also same I will go office or bank

                              Worst bank really..
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Nageshwar G
                                Oct 8, 2022
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                                I am getting unwanted calls from HDFC Bank every day for the personal loans.

                                It was escalated many times to hdfc bank and no use.

                                Regards.
                                Nageswara Rao
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 08, 2022
                                Updated by Nageshwar G
                                I just raised a complaint and it is not yet resolved. But it is marked as resolved.
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                                  S
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                                  Address: Bangalore

                                  I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 490 and total 490 rs is deducted from my account and now my balance is showing -490 rs on 08/10/2022.

                                  I have called customer care and they told me that this amount is deducted because of payment bounce.

                                  I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                                  Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping the sip amount in the account.

                                  Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                  Please please help me resolve this and return my money.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Asarachu1319
                                    from Palakkad, Kerala
                                    Oct 8, 2022
                                    Resolved
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                                    Resolved

                                    I opened a Salary account. 3rd month they charged 883 rs in minus. Without any intimation. Kindly clear this case
                                    Oct 17, 2022
                                    Complaint marked as Resolved 
                                    Resolved
                                    HDFC Bank customer support has been notified about the posted complaint.
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