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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32917
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18418
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HDFC Bank reviews & complaints page 77

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N
naresh5650
from Gohana, Haryana
Oct 4, 2022
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Address: ward no 5 ram nagar gohana, Sonipat, Haryana

I have a saving account with hdfc bank. I have using auto-pay option with bajaj finserv. But i have sufficient balance in emi date but credit card hold my account same date of emi my account balance is 12932 but credit card hold it is only show. so i have been charged ach debit return charges of rs (590rs 1 times 649rs 7 times 531rs 1 times) and total 5664 rs rs is deducted from my account and my total emi amount is 5381 now my balance is showing -328 rs on 04/10/2022.

I have called customer care and they told me that this amount is deducted because of payment bounce.

Hdfc bank has to return this money.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.
HDFC Bank customer support has been notified about the posted complaint.
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    arrowarnab
    Oct 4, 2022
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    Unnecessary debit return charges every month they charge me approx 2000 rupees and the statements shows only ACH Debit return charges nothing specific reason even in this month there is no bounce but they charge me 2 times. Kindly return my 530 rupees and 590 rupees back because in this month I know there are no bounce previous months I don't understand so kindly show the bounce reason.
    +1 photos
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      D
      Deepu1326
      from Chennai, Tamil Nadu
      Oct 3, 2022
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      Hi Team,
      This is Manideep Account No - [[protected]].Money has been debiting from my bank account to ACH D-Resilient Innovation. I didnot transfered any amount to this Innovation. But money has been debited on
      to ACH debit return charges. And bank was putting the amount on hold(MiREVENUE HOLD THROUGH GEFU.)while I have gone through statement, there it is showing as money has been debiting to Resilient Innovation and same time credited back to my account. But when it was credited from Innovation it was not relflecting in my bank balance. bank balance is remains same ZERO balance. As Iam an employee in a company, this is my Salary Account. Iam trying to connect with local netbanking team, but Iam unable to connect with them.So please take it as a complaint and stop this transactions and return my money back to my account.Thank you
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Babloo2107
        Oct 3, 2022
        Resolved
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        Address: Kendriya Vidyalaya ITBP Seemadwar

        I was paid my brother fee for kendriy vidyalay through Gpay app from billdesk Rs 2400 but KVS account history not show to paid, please help me to refund my payment
        +1 photos
        Nov 4, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          N
          Nagendra kumara
          from MYSORE, Karnataka
          Oct 3, 2022
          Resolved
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          Resolved

          Address: Nanjangud

          Dear sir&medam monthly 2 or time dedect please resolve
          +1 photos
          Nov 4, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            B
            Babloo2107
            Oct 3, 2022
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            Address: Kendriya Vidyalaya ITBP Seemadwar

            I was paid my brother fee for kendriy vidyalay through Gpay app from billdesk Rs 2400 but KVS account history not show to paid, please help me to refund my payment.
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 03, 2022
            Updated by Babloo2107
            Please slove my problem as soon as possible
            Oct 03, 2022
            Updated by Babloo2107
            Any action not taken please take action fast
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              N
              Nagendra kumara
              from MYSORE, Karnataka
              Oct 3, 2022
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              Address: 16 th cross vinayaka complex nanjangud

              Dear sir &medam please stop auto debit charges monthly 2 times dedicated please salvo the problem
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                F
                Fazy
                from Aligarh, Uttar Pradesh
                Oct 2, 2022
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                Address: Ramghat road Aligarh

                My salary account in hdfc bank but March month to may 532 rs debit 3 time narration ach auto debit return charges why are you debit this charge my emi bounce and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  niketan
                  from Salem, Tamil Nadu
                  Oct 2, 2022
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                  1. My credit card is showing a charge: OFFUS EMI, PRIN NB:06, [protected] for 3, 291.56. There is another charge for 41.14

                  14/09/2022 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980914001494726) 3, 291.56
                  14/09/2022 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980914001494734) 41.14

                  What is this charge? I want this to be reversed.

                  How can such deceptive practice be carried out? I want these charges reversed.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Aas143
                    Oct 1, 2022
                    Resolved
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                    Resolved

                    Address: Vibhuti khand Gomti Nagar Lucknow

                    My account has been debited Rs7014 for "AMB CHRG INCL ST & CESS" for AUG2021 & OCT2022 without any prior intimation or alert.

                    I have never been communicated via Email or SMS for any such charges they introduced.

                    If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

                    This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.
                    Oct 14, 2022
                    Complaint marked as Resolved 
                    AMB charge refund thanks for quick response
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shiju k v
                      from Kochi, Kerala
                      Oct 1, 2022
                      Resolved
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                      Resolved

                      HDFC not sharing credit utilization and available credit information with credit information bureaus (eg- CIBIL) and affecting the credit score
                      Nov 4, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 02, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        sarath krishna k
                        Oct 1, 2022
                        Resolved
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                        Resolved

                        Refund from irctc not credited untill now

                        Refund for my cancellation was sent by irctc transaction id :-[protected] I didn't receive it in my bank account BANK RFND TXN ID:-rfnd_KGyn1Q4BzbaWgw. It's been 20 days already. It was supposed to be credited by 7 days....
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                        kvasava
                        Oct 1, 2022
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                        Address: Vadodara

                        Hi team,
                        Hdfc bank has deducted 1100 rs as nwd charges.. What can i do for this?
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Akanksha9630
                          Sep 30, 2022
                          Resolved
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                          Resolved

                          My salary account has been blocked with provide enough time and also without reaching me through call or email. I just received this message and account blocked.

                          Its my salary account and this kind of service.
                          I went to nearest branch but no help. / Contacted RM she clearly denied for help ( though they call 100 times to offer loan)
                          Can someone help me here on urgent basis and guide me how I can unblock this account through visiting nearest branch.
                          Message received on 20th Sept

                          HDFC Bank A/c Blocked!
                          Operations in A/c XXXXX2450 are restricted due to negative CPV
                          For details: Contact nearest branch / RM
                          Nov 2, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Arif1296
                            Sep 30, 2022
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                            Resolved

                            Address: 9c,6th Cross,NMK colony,TVS Tolgate.

                            I have submitted my online application for credit card with the help of bank executive through mobile phone.I have applied 6 times yet but still I didn't receive my card.Every time when I reapply, the executive promise that I will receive the card by that chance..Now i m tired of HDFC online scam calls and thier fake advertising and marketing issue.
                            Nov 4, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 02, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              Siva Kumar Reddy Vintha
                              Sep 30, 2022
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                              EMI RTN Charges

                              Dear Sir/Madam,
                              Informing me that I have no outstanding debts or penalty fees to cover. However, I'd like to know why my savings account had over Rs.700 deducted without my knowledge. Previous escalation mail indicated that there are EMI RTN Charges as a result of EMI Payment Failure. on time Ohk I understood, and I made the decision to pay off all outstanding EMI RTN charges. I went to the physical HDFC Branch, but they told me there...
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                              Ariftabbu810
                              from Bharuch, Gujarat
                              Sep 30, 2022
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                              I recently applied for a used car loan with HDFC Bank Ankleshwar branch, all my paper work and credit scores etc. Was in order, but the officer dealing with my case was insisting for documents which was not required or compulsory for the loan,

                              Like he had made up his mind not to proceed with my loan, he made me run one place to other asking for useless papers. And finally he said he is confused so the loan is rejected.

                              This kind of people are dangerous to society and companies they work for.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                ramakrishna1202
                                Sep 30, 2022
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                                The HDFC bank has put a hold on my funds of rupees -2631 as mi revenue is hold through GEFU,
                                Account number: [protected]
                                IFSC : HDFC0009683
                                Branch: Bank Colony Karimnagar

                                But no one has informed me anything about it
                                when I checked my account it is really shocking for me

                                I am requesting you to please look into it and do the needful
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Oct 01, 2022
                                Updated by ramakrishna1202
                                I have received a response from the bank stating that there is an outstanding charges related to AMB charges on your account to be recovered..

                                kindly tell me for how many months you have charged that much amount and am just a new customer to HDFC bank
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                                  A
                                  AR Kakumanu
                                  from Hyderabad, Telangana
                                  Sep 30, 2022
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                                  Address: Kondapur, Hyderabad

                                  Hi,

                                  Since 7 months hdfc bank is deducting amount from my account without any notification to me and almost 2500 rs has benn deducted like 708rs, 708rs etc.. for this "amb chrg incl gst from Aug 2022 to till Mar 2022 to till Sep2022 on only current month.

                                  I want my money back. When bank deducted amount from my account without providing any information to me.

                                  No communication at all regarding these charges.

                                  I am totally unsatisfied with service.

                                  Account: [protected]
                                  IFSC : HDFC0002019
                                  Branch: Kondapur, Hyderabad

                                  Regards,
                                  Amar
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Bhairavi Kshirsagar
                                    Sep 29, 2022
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                                    Address: Baner Pune mahararashtra

                                    Kennovation software services pvt.Ltd. had a corporate purchase card to be used by director for official expense. No revert in card renewal, No final bill received, expense payment done to the cr card account is neither refunded.
                                    HDFC Bank customer support has been notified about the posted complaint.
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