Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 77

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SakshiGoel706
from Dehradun, Uttarakhand
Sep 21, 2022
Resolved
Report
Copy
Resolved

Account blocked

Address: Patel Nagar

I have a salary account with HDFC bank and they just blocked my account due to negative CPV. I did not even apply for any loan with them and when I went to the branch their answer was that we randomly pick account and do the verification and blocked my account thus. I had my permanent address with the bank but at the moment I was living somewhere else as there was family conflicts going on for it. So they just blocked my account without notifying...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anupammarak2003
Sep 21, 2022
Resolved
Report
Copy
Resolved

This month (september 2022)almost 8000 plus inter brn cash charges has been deducted from my account by the hdfc bank.I called the customer care and were rude.
Kindly help me to get refund the money that has been deducted by the hdfc bank because 8000 plus is too high charges.
Other wise i have to close the bank account .

No other option i think.

Thanking you.

Anupam marak
[protected](mobile number)
[protected]customer id)
[protected]@gmail.Com
Oct 23, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sakthiparthipan
    Sep 21, 2022
    Resolved
    Report
    Copy
    Resolved

    Didn't even knew about this charge.
    I saw it today an amount of RS 1180 has been deducted without prior notice which a very disappointing factor. This was not expected from a reputed bank. Total disappointment. Instead they ask for personal loan with an aggressive push.
    Deducting without prior notification is like stealing which is not acceptable.
    Oct 23, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 22, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Binita Shaw
      Sep 20, 2022
      Report
      Copy

      I have cancelled the order from Amazon and received the message on Saturday, 17.09.2022, that amount got reversed.

      But the same has not been credited in the HDFC card.
      It's a big amount. Kindly resolve the same.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sanjisha
        from Gurgaon, Haryana
        Sep 19, 2022
        Report
        Copy

        Lounge access charged for not using the lounge

        I got my credit card bill today, to my utter shock and surprise, a charge of Rs 2583 was charges for accessing tue VIP lounge. My priority pass has already expired in june 2022, i
        Did not visit airport since September 2021, then how can this charge of rs 2583. HDFC Bank is now following mal practices to fleece customers. Details of amount charged as follows:
        Both are dated 22 August 2022:

        PPLoungeFee 07052022...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        V
        Vishnu M. D.
        Sep 18, 2022
        Report
        Copy

        Address: HDFC

        I bought an iPhone 12 from a maple store in Seawoods mall Navi Mumbai and they said I would get cash back within 120 days amounting to rs6000 if I used a HDFC card
        I still haven’t received the cash back and it’s been 6 months and more
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SoumyaMukherjee
          from Ranaghat, West Bengal
          Sep 18, 2022
          Resolved
          Report
          Copy
          Resolved

          Credit card application declined

          I applied for a credit card on 03/09/2022 for which I had to make a FD of about 10, 000 Rs. respectively. I have completed all the verification process needed for that. I was tracking the status everyday it was saying - "Your application is in process" its been 15 days I applied, but when I checked today it is saying -"Your application is declined". I am a salary account holder in HDFC bank and I applied for a card compatible with my salary....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          J
          Johny vinoth
          Sep 18, 2022
          Report
          Copy

          Suddenly my account debited with unauthorised amount and HDFC bank doing some fraud.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            KoshyO
            Sep 18, 2022
            Report
            Copy

            I have sent several emails regarding incorrect charges, but all the charges have still not been reversed despite several months of chasing.
            HDFC bank is not responding to all my questions and thus being evasive and hence not transparent in its dealings.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nagu_J
              from Chennai, Tamil Nadu
              Sep 17, 2022
              Report
              Copy

              I have received Gift cards from my company .But unfortunately i have lost my gift card and the amount is lying in the card. I have recently received a mail from HDFC to approach nearest HDFC bank and apply for New card as the card is going to approach on 30/09/22 and also mentioning the amount which is still lying in the card .But when i approach the bank there is no response from the bank officials and the same cannot be done at their end.
              When i said and showed the mail received from their bank to approach the Nearest HDFC bank for change of card they said, we does not know from where the mail and whom the mail send.
              Request you to validate and reissue new card.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nagu_J
                from Chennai, Tamil Nadu
                Sep 17, 2022
                Report
                Copy

                I have received Gift cards from my company .But unfortunately the cards got expired and when i approach the bank for renewal/New card the officals confirmed it cannot be done.Still amounts are lying the cards.
                Kindly consider and reissue new cards for the same.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Debashree D.M.
                  from Bengaluru, Karnataka
                  Sep 17, 2022
                  Report
                  Copy

                  Its been 2 weeks i didn't receive my welcome kit and i have visited nearest branch they said my welcome kit has been returned but it will come eventually. What kind of service is this that hdfc is providing? I don't know what next to do already i have visited the nearest branch for two days they are not at all helping. My account will get blocked . I can't receive my salary then what to do ? What kind of service is this ? The delivery person didn't make any call and simply message comes from hdfc that my welcome kit has been returned. Why hdfc people are making us suffer like this?
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    molaka chandra
                    Sep 17, 2022
                    Report
                    Copy

                    I have hdfc sal account and get car loan from hdfc bank i paid every month emi 14077 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 530. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      hvchetan
                      Sep 16, 2022
                      Report
                      Copy

                      When ever there is a debit or credit in the account, Self is not receiving any SMS from the HDFC BANK although am getting Emails.

                      Have raised customer complaint and been to branch as well(they say sometimes u may or may not get for small values, are they even aware of the value of money??) such a insane answer from the branch. Later they have taken form request from me.

                      Being largest Private sector bank, i didn't expect BANK to fail in these kind of issues. Other banks are doing well even Rs.1/- credit or debit i get SMS.

                      Pathetic Service from HDFC BANK
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rasith Ali
                        Sep 16, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chennai

                        I took personal loan for 5 years and i am paying my EMI correctly. However, bank deducted 236 EMI RTN charges today (Sep). I don't know why because I paid my due correctly without fail. This isn't correct without any notifications banks are taking charges in different modern names. I don't know why. We really need to look at this .
                        Oct 18, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 16, 2022
                        Updated by Rasith Ali
                        I don't why are they deducting it now without any notice and i didn't even miss to pay at the correct time

                        Sep 16, 2022
                        Updated by Rasith Ali
                        This is My contact number - [protected]
                        Verified Support
                        Sep 16, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kanhaiya Lal Singh
                          Sep 16, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I initiated a transfer of 200000 on the 15th of Sep 2022. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still, the funds are not credited back to the account. Below is the message

                          Failed: Your money transfer of INR 2, 00, 000.00 on 15-09-22 timed out. (HDFC Bank IMPS Ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
                          Sep 19, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kalaiselvi A
                            from Neyveli, Tamil Nadu
                            Sep 16, 2022
                            Report
                            Copy

                            Dear Customer Care,

                            Without any information, the bank has done Debit transactions in many times from my account. I want my refund and the reason also why it is deducted

                            Kindly reply as soon as possible
                            HDFC BANK Details:
                            Customer ID:[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kishoreroyal
                              Sep 16, 2022
                              Report
                              Copy

                              Hi Team,

                              Rupees 590 debited from my account on 14 Sep 2022 with narration "INTER-BRN CASH CHG INCL GST 080822-MIR[protected]

                              ref no : MIR[protected]
                              Acc no : [protected]
                              MOb No : [protected]

                              Can you please check and update the reason for debiting the amount from my account.

                              Thanks
                              Sai Kishore
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Muzammil Kazi
                                Sep 15, 2022
                                Report
                                Copy

                                Address: MUZAMMIL N KAZI

                                This is serious matter that any money transfer agent transferring money through partner bank (e.i. HDFC bank limited) taking so much time to transfer. Like a fraud case while doing transaction they have deposited Rupee one instead of transferring the total amount of 30k. Account no. is correct all details filled by agent is correct but due to technical issues bank is unable to do the transfer the whole amount but Rs. 1 got transferred to the same account.

                                How much time does it takes to resolve this issue also a different story. it is almost 5 months and still not done. still in checking to resolve. i hope this complaint can do an eye opening issues to banks to resolve the problems on time. attached mail from agent to bank to check the issue & reply from bank.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sukriti Sonal
                                  Sep 15, 2022
                                  Report
                                  Copy

                                  I sent the mail to [protected]@hdfclife.com for the resumption of my policy and attached all the required documents along with the mail (Aadhar, pan, cancelled cheque). They provide me the link for the online resumption. I clicked on the link and one new page opened where one executive video called me. I was in the hospital due to my leg fracture. He convinced me first to continue with the policy. And after wasting my 15 mins he finally provided me the final link for the surrender of the policy. I tried from my mobile as well as from my laptop but the same error was coming that “the quote is not available in system currently, please visit the nearest hdfc life branch to generate your surrender quote.” After this I sent the screenshot and mailed to to [protected]@hdfclife.com but from that day I haven’t received any reply even I called on the toll free no but the customer service executive also asking me to wait. For how long I need to wait? I have paid all the premium on time. And when I requested for the urgent withdrawal I need to wait to so many days and still counting.. pathetic service from hdfc life. I will never suggest anyone to invest in hdfc life.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit