Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sidd07
from Delhi, Delhi
Sep 13, 2022
Resolved
Report
Copy
Resolved

Make merchent payment of rs 50000/_ by debit cards on 1st sep 2022 which sale has been void by the merchant immedetly and merchent told me that the amount will be return in my account in next day. But till today i.e 12 the sep 2022 we have not yet received the same in my account.
Pl do the needful and credit the same in my account .
+1 photos
Oct 17, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    aparna1234567890
    Sep 12, 2022
    Report
    Copy

    Worst company ever.just take money and never return calls.lost 3lakhs
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yogesh035
      Sep 12, 2022
      Report
      Copy

      I visited to suratgarh hdfc branch for my KYC but your employee behavior is very bad he didn't even listening to me for my problem and told me that my kyc will be done by week but you know that kyc is work for just one day i urgently want to withdraw my money but because of kyc i can't... Kindly help me
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Siddhesh Madgaonkar
        Sep 11, 2022
        Report
        Copy

        Address: D-04 , Reu Residency, Warje , Pune

        Transaction Ref Number:[protected]. Rs. 200/- transaction failed but money debited and not refunded. There is no customer care for hdfc payzapp. The customer care number never gets answered. Try yourself before using this app[protected]. And no response to emails even after reminders. Check google playstore reviews how many people lost money. It works but if there is a failed transaction then it's impossible to get money back. Good luck if you still like to use it.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kapil1006kumar
          Sep 10, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Karnal BlueDart office and hdfc Bank

          Sir
          [protected]., The BlueDart way bill number . I needed the card for some medical emergency in my family and the company is saying it is outside deliverable area in 2022 .

          Please help me get me my card .
          There is a limit to unprofessionalism .

          Regards
          Kapil
          +2 photos
          Sep 12, 2022
          Complaint marked as Resolved 
          The BlueDart company said my area is not deliverable . But they delivered it after complain . Please ask BlueDart or hdfc bank to add 132001 pin in deliverable category . Thank you Regards Kapil
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 11, 2022
          HDFC Bank Customer Care's response           Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Sep 12, 2022
          Updated by Kapil1006kumar           Thank you very much .
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shubham Khalkar
            Sep 10, 2022
            Report
            Copy

            I was chatting on telegram my friend Joana Sonia. She is from Ukraine and working in Manchester UK England and they said me i send you surprise gifts and told me you have pay total freight, i have paying Rs. 25000 and they fraud me
            +3 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              स
              सोण्यादाड
              from Mumbai, Maharashtra
              Sep 10, 2022
              Report
              Copy

              Address: Room no 59 bilding no 02 police headquarters dadar east mumbai 400014

              Plz my hold amount returned in my account it's need
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and details of the charges for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Neil1719
                from Bhopal, Madhya Pradesh
                Sep 10, 2022
                Report
                Copy

                I had applied for credit card vide application reference no 22G[protected]WA and then verification team call me and confirmed details. After some physical verification to my workplace and my resident.
                Thereafter i had got a sms completing processing and given track link. But when i check status my application is decline . Anywhere not showing reason and no any call back. Which number should i call to talk with a person and know my reason.
                Application reference no No.22G[protected]WA
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Neil1719
                  from Bhopal, Madhya Pradesh
                  Sep 10, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  I applied for credit card before vide application reference no 22G[protected]WA and then verification team call me and confirmed details. After some physical verification to my workplace and my resident.
                  Thereafter i had got a sms completing processing and given track link. But when i check status my application is decline . Anywhere not showing reason and no any call back. Which number should i call to talk with a person and know my reason.
                  Application reference no No.22G[protected]WA
                  Sep 10, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 10, 2022
                  Updated by Neil1719                   Complaint not resolved yet
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sati1835
                    from Gorakhpur, Uttar Pradesh
                    Sep 10, 2022
                    Report
                    Copy

                    On 7th sept 2022 i was booking a train ticket from irctc website by my HDFC debit card. Transaction was successful but my ticket was not booked...when i checked transaction status on irctc website it showed Settled...and refund status as Approved..on 8th sept i received a message from hdfc that your transaction is reversed on your devit card but till yet i haven't received my money.
                    When will i get my refund kindly please reply.
                    HDFC Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ayush-jain-aj
                      Sep 9, 2022
                      Report
                      Copy

                      Address: Kormangala, Bengaluru

                      Hi,

                      I had purchased an IPad Pro 12.9" through Smartbuy Imagine Store link (https://smartbuy.myimaginestore.com/) in May'2022. At that time, there was a cashback offer on using the HDFC Credit card of Rs. 4000 which was supposed to be credited in 90 days.
                      It's been more than 100 days and still I have not received any cashback credited to my credit card.

                      Please help in how can I check the status of the cashback.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RAJ KATARA
                        Sep 9, 2022
                        Report
                        Copy

                        Hey fraud hdfc bank
                        My name is rakesh katara from Udaipur your hdfc bank has deducted 767 AMD charge and 708 ASD CHARGE 6 TIME IN A DAY SO TOTTAL CHARGE IS 5015/- i want my all money refund in my account and do that cheap activity hdfc Bank
                        If money will not refund in my account i will take legal action against the bank
                        Please contact me as soon as possible [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          u_dushi
                          from Delhi, Delhi
                          Sep 9, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Dear Sir
                          Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card.
                          Oct 11, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 09, 2022
                          Updated by u_dushi                           no resolution received yet. and it shows resolved immediate after filling the complaints. why?
                          Verified Support
                          Sep 10, 2022
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nageshwar G
                            Sep 9, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Still I am getting unwanted calls from HDFC. It was escalated many times but no use
                            Oct 13, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 09, 2022
                            Updated by Nageshwar G                             Issue is not resolved but marked as resolved. Still I am getting unwanted calls
                            Verified Support
                            Sep 10, 2022
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vineetverma1208
                              Sep 9, 2022
                              Report
                              Copy

                              Change of OTP from mobile to email

                              Address: ludhiana

                              Dear Sir -- I am outside India and had requested OTP to be sent on my email rather than on mobile. I called up customer service and its still not done. Pls help me here get OTP on my email rather than mobile pls....
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              S
                              Shrikant Nimbalkar
                              from Mumbai, Maharashtra
                              Sep 8, 2022
                              Report
                              Copy

                              Hi I have requested 3 vouchers from hdfc as per the offer
                              GCID are
                              EPR[protected]
                              EPR[protected]
                              EPR[protected]

                              on the voucher terms I read that Offer code can be activated till 31st Jan 2022 but I claimed this vouchers in 25 august 2022

                              here https://creative.accentiv.co.in/accentiv/2021/EMV-TX/Croma.html

                              For offer activation I have also sent a SMS – “GCACTto [protected]

                              But I received no reply neither my card got activated. I tried calling the HDFC Vouher helpline but no customer care is attending my call.
                              Kindly provide me solution asap
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sadeeshkumar M
                                from Coimbatore, Tamil Nadu
                                Sep 8, 2022
                                Report
                                Copy

                                Address: Coimbatore

                                1743.68rs debited in my account for ACH debit return charges.. why are you debit this charge in my account i need proper clarification.. and i request refund this amount.. then 561.18 MiREVENUE hold through GEFU held by HDFC and i have attached screenshot for your reference.. so i request to hdfc please convert my account to 0rs minimum balance maintaining account.. it's not a complaint just my feedback pls do the needful ASAP.. thankyou I hope hdfc will do the best of me ... And hdfc is my one of the favourite bank compared to other banking experience
                                +2 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sai Kiran Duvvuri
                                  Sep 8, 2022
                                  Report
                                  Copy

                                  Address: HDFC Bank Limited

                                  I have my salary account in HDFC Bank from last 7 years. I had Rs 18144/- in my account as on 07/Sep/2022. My total amount of Rs 18144/- has been debited for some charges mentioned as "ACh Debit Return Charges" with out any intimation. I did not authorize those all the charges. The bank has to let us know all the information for each debit and credit. They do not have any right to debit or to keep in negative balance. I want HDFC bank to refund all the amount Immediately. Is this a small amount to debit at a time?
                                  +3 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vishw111
                                    Sep 8, 2022
                                    Report
                                    Copy

                                    HDFC Bank amount debited saying ''inter-brn cash chg incl gst

                                    Hi Team,

                                    Rupees 590 debited from my account on 29 Aug 2022 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

                                    ref no : MIR[protected]
                                    Acc no : [protected]

                                    Can you please check and update the reason for debiting the amount from my account.

                                    Thanks
                                    Vipin Kumar...
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy
                                    S
                                    Sai Prashanth T
                                    Sep 8, 2022
                                    Report
                                    Copy

                                    Address: Hyderabad

                                    Hi Team,
                                    I am rasising this issue to inform you that HDFC bank deducted Rs 10000+ from my account with my note. This is unethical and am under mental pressure due this loss.
                                    my Account Number - [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Ola Money
                                      3.1
                                      (1394)
                                      Oriental Bank Of Commerce
                                      1
                                      (613)
                                      National Payments Corporation of India [NPCI]
                                      1
                                      (4169)