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2.9
Updated: Dec 16, 2025
Complaints 32917
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18418
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HDFC Bank reviews & complaints page 79

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V
Vivek Kalaiselvan
Sep 23, 2022
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Hi,

Past 2 days Trying to Cancel my Card. Today i received bill for monthly Fees. unable to Cancel my card
HDFC Bank customer support has been notified about the posted complaint.
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    R
    rubyj
    from Mumbai, Maharashtra
    Sep 22, 2022
    Resolved
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    Resolved

    On Sept 15th I attempted to book air tickets for over ₹ 30, 000 using HDFC net banking but due to some technical issue my transaction was incomplete. When I called HDFC net banking about it they told me it takes 3 days for settlement and that I will get my money back which I didn’t. So after waiting for 3 days ( TAT) I was finally could complain about it and now they need more 7 days to resolve this complaint. Please note I am a premium customer ( Imperia) with HDFC and the amount that’s been held from me is over ₹ 30k. This is the second time HDFC has been careless with my money (two years ago they delivered my debit card to someone else) I am absolutely certain that the security and staffing at HDFC is below par and migrating to any other bank would just be a safer alternative. Beware!
    Oct 3, 2022
    Complaint marked as Resolved 
    Got a refund
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 22, 2022
    Updated by rubyj     https://rbidocs.rbi.org.in/rdocs/notification/PDFs/CIRCULAR677EC931A7A65E4D99AA957D8E85BC0A2A.PDF

    Please note as per rbi if you don’t get your money back in stipulated time, customers are entitled to a penalty of Rs. 100 per day, please read to know more! Cheers!
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      M
      Manish Jadhav 1161
      Sep 21, 2022
      Resolved
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      Address: Hdfc bank Midc Jalgaon Maharashtra 425003

      Mctf Leadc transaction 51840.78 rs. deducted

      MY name Manish Rajendra Jadhav Account no [protected]

      Sep 19.2022

      Mo.no. [protected]
      Sir, 51, 840.78 rs. Deducted (Mctf Leadc 15/09
      512967XXXXXX0852 account no. *6739 from jalgaon branch ifsc code Hdfc0003670 plz help me
      Sep 22, 2022
      Complaint marked as Resolved 
      Plz help me
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        meshakbenjamin
        from Ranipet, Tamil Nadu
        Sep 21, 2022
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        HDFC unnecessary hidden charges
        I bought a iPad and pencil on EMI using HDFC credit card on Amazon . I have came to know that there is some hidden charges which never been told while using my card. As of first installment I have been charged with Rs.903as MER EMI, INT NBR:01, [protected] I have no idea that is it. I don't intrested pay this emi charge. Hdfc bank cheating for me
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Manish Jadhav 1161
          Sep 21, 2022
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          Address: Midc jalgaon 425003

          Name Manish Rajendra Jadhav
          Bank HDFC Bank
          Saving
          Ac no. [protected]
          Email id [protected]@gmail.com
          Mo.no.[protected]
          Hdfc bank is fraud I'm not transfer in a 19 sep date amount of 51, 840.78 ruppes plzz help me .. 512967XXXXXX0852
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            SakshiGoel706
            from Dehradun, Uttarakhand
            Sep 21, 2022
            Resolved
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            Resolved

            Account blocked

            Address: Patel Nagar

            I have a salary account with HDFC bank and they just blocked my account due to negative CPV. I did not even apply for any loan with them and when I went to the branch their answer was that we randomly pick account and do the verification and blocked my account thus. I had my permanent address with the bank but at the moment I was living somewhere else as there was family conflicts going on for it. So they just blocked my account without notifying...
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            A
            anupammarak2003
            Sep 21, 2022
            Resolved
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            Resolved

            This month (september 2022)almost 8000 plus inter brn cash charges has been deducted from my account by the hdfc bank.I called the customer care and were rude.
            Kindly help me to get refund the money that has been deducted by the hdfc bank because 8000 plus is too high charges.
            Other wise i have to close the bank account .

            No other option i think.

            Thanking you.

            Anupam marak
            [protected](mobile number)
            [protected]customer id)
            [protected]@gmail.Com
            Oct 23, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2022
            HDFC Bank Customer Care's response             Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sakthiparthipan
              Sep 21, 2022
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              Didn't even knew about this charge.
              I saw it today an amount of RS 1180 has been deducted without prior notice which a very disappointing factor. This was not expected from a reputed bank. Total disappointment. Instead they ask for personal loan with an aggressive push.
              Deducting without prior notification is like stealing which is not acceptable.
              Oct 23, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 22, 2022
              HDFC Bank Customer Care's response               Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                B
                Binita Shaw
                Sep 20, 2022
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                I have cancelled the order from Amazon and received the message on Saturday, 17.09.2022, that amount got reversed.

                But the same has not been credited in the HDFC card.
                It's a big amount. Kindly resolve the same.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sanjisha
                  from Gurgaon, Haryana
                  Sep 19, 2022
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                  Lounge access charged for not using the lounge

                  I got my credit card bill today, to my utter shock and surprise, a charge of Rs 2583 was charges for accessing tue VIP lounge. My priority pass has already expired in june 2022, i
                  Did not visit airport since September 2021, then how can this charge of rs 2583. HDFC Bank is now following mal practices to fleece customers. Details of amount charged as follows:
                  Both are dated 22 August 2022:

                  PPLoungeFee 07052022...
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                  V
                  Vishnu M. D.
                  Sep 18, 2022
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                  Address: HDFC

                  I bought an iPhone 12 from a maple store in Seawoods mall Navi Mumbai and they said I would get cash back within 120 days amounting to rs6000 if I used a HDFC card
                  I still haven’t received the cash back and it’s been 6 months and more
                  HDFC Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    SoumyaMukherjee
                    from Ranaghat, West Bengal
                    Sep 18, 2022
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                    Resolved

                    Credit card application declined

                    I applied for a credit card on 03/09/2022 for which I had to make a FD of about 10, 000 Rs. respectively. I have completed all the verification process needed for that. I was tracking the status everyday it was saying - "Your application is in process" its been 15 days I applied, but when I checked today it is saying -"Your application is declined". I am a salary account holder in HDFC bank and I applied for a card compatible with my salary....
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                    J
                    Johny vinoth
                    Sep 18, 2022
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                    Suddenly my account debited with unauthorised amount and HDFC bank doing some fraud.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      KoshyO
                      Sep 18, 2022
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                      I have sent several emails regarding incorrect charges, but all the charges have still not been reversed despite several months of chasing.
                      HDFC bank is not responding to all my questions and thus being evasive and hence not transparent in its dealings.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Nagu_J
                        from Chennai, Tamil Nadu
                        Sep 17, 2022
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                        I have received Gift cards from my company .But unfortunately i have lost my gift card and the amount is lying in the card. I have recently received a mail from HDFC to approach nearest HDFC bank and apply for New card as the card is going to approach on 30/09/22 and also mentioning the amount which is still lying in the card .But when i approach the bank there is no response from the bank officials and the same cannot be done at their end.
                        When i said and showed the mail received from their bank to approach the Nearest HDFC bank for change of card they said, we does not know from where the mail and whom the mail send.
                        Request you to validate and reissue new card.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nagu_J
                          from Chennai, Tamil Nadu
                          Sep 17, 2022
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                          I have received Gift cards from my company .But unfortunately the cards got expired and when i approach the bank for renewal/New card the officals confirmed it cannot be done.Still amounts are lying the cards.
                          Kindly consider and reissue new cards for the same.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Debashree D.M.
                            from Bengaluru, Karnataka
                            Sep 17, 2022
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                            Its been 2 weeks i didn't receive my welcome kit and i have visited nearest branch they said my welcome kit has been returned but it will come eventually. What kind of service is this that hdfc is providing? I don't know what next to do already i have visited the nearest branch for two days they are not at all helping. My account will get blocked . I can't receive my salary then what to do ? What kind of service is this ? The delivery person didn't make any call and simply message comes from hdfc that my welcome kit has been returned. Why hdfc people are making us suffer like this?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              molaka chandra
                              Sep 17, 2022
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                              I have hdfc sal account and get car loan from hdfc bank i paid every month emi 14077 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 530. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                H
                                hvchetan
                                Sep 16, 2022
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                                When ever there is a debit or credit in the account, Self is not receiving any SMS from the HDFC BANK although am getting Emails.

                                Have raised customer complaint and been to branch as well(they say sometimes u may or may not get for small values, are they even aware of the value of money??) such a insane answer from the branch. Later they have taken form request from me.

                                Being largest Private sector bank, i didn't expect BANK to fail in these kind of issues. Other banks are doing well even Rs.1/- credit or debit i get SMS.

                                Pathetic Service from HDFC BANK
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  Rasith Ali
                                  Sep 16, 2022
                                  Resolved
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                                  Resolved

                                  Address: Chennai

                                  I took personal loan for 5 years and i am paying my EMI correctly. However, bank deducted 236 EMI RTN charges today (Sep). I don't know why because I paid my due correctly without fail. This isn't correct without any notifications banks are taking charges in different modern names. I don't know why. We really need to look at this .
                                  Oct 18, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 16, 2022
                                  Updated by Rasith Ali                                   I don't why are they deducting it now without any notice and i didn't even miss to pay at the correct time

                                  Sep 16, 2022
                                  Updated by Rasith Ali                                   This is My contact number - [protected]
                                  Verified Support
                                  Sep 16, 2022
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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