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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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P
Peckson
Aug 15, 2023
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I'm not using my hdfc account more than a year. I Inform the bank that I don't want the account, but I'm not in India to close the account. I got a refund around 48000 above and nearly 10000 they deducted from my account in different days in same month, that's really disappointing and disgusting experienced.

Hdfc interest and fees is really higher than other bank that's why I told them to close my account. A normal person can't afford that.

Please give me reply through my email address [protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    rmodgil
    from Mumbai, Maharashtra
    Aug 15, 2023
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    Address: chandigarh

    I am really wonder from hdfc credit card services, first they upgraded my life time money back credit card to money back credit card plus, and suddenly i received july 2023 statement in which they had imposed renewal membership fee 590/- (Ref# 19999999980620999614600) without any intimation before upgrade of moneyback credit card, i decided then go for closure through hdfc credit card website and applied for closure for the same.

    I got also one phone call from hdfc representative regarding credit card use on that i said that i am not using anymore because i did not receive any notification and message regarding renewal membership fees before credit card upgradation from moneyback to moneyback plus. On august 15, 2023 i have received new statement in which they increased the charges from 590/- to 1180/- which mean bank is doing irrelvant process, i had not done any purchase before upgrade of my card so i completely disagree and deny all these charges on my card which is not in use. I urge you to handle this matter and notice them because this is totally unacceptable term for any customer.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 16, 2023
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Aug 22, 2023
    Updated by rmodgil
    Hi,

    Still I don't have received any positive response from HDFC, I already raised concern on hdfc complaint portal but issue still persist for same concern.
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      AbhinayJaiswal2023
      from Ranchi, Jharkhand
      Aug 15, 2023
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      Around 18k has been deducted in small amount contributing to 18k + and when i talked to support they said due to prev month transaction but I have not done any intl transaction in last 60 daya
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        H
        Harshalig
        from Mumbai, Maharashtra
        Aug 15, 2023
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        I had made transaction on 28th & 29th July of Rs.244800 from my bank account
        which was an authorized push payment fraud. Money was transferred to
        scammers bank account. I have already shared Screenshot & emailed
        required documents to HDFC grevienceaddressal.com, Customer support email and other HDFC forums Still I have still not got any resolution on my
        issue yet. I got email from bank IO saying that it was my fault in transferring money but how can bank be so careless in not also alerting their customer while doing transactions into some fraudster account. I do not agree with what Internal Bank Ombudsman says as the
        Bank IO has not investigated or worked my case properly. Bank IO provided me Incorrect &
        incomplete resolution to which I am not satisfied with the
        reply i had got from HDFC bank. I have lost Rs.244800 in none day. My transactions were done on 28th & 29th July and complaint was registered the same day. Even FIR is lodged and emailed bank so many time still bank dont cares to revert bank.This was the bank mistake as there
        were no alert given to me which for such risky money transfer. Please
        take immediate action on
        Complaint number - MUMP[protected] & MUMP[protected]. Also, i have not
        received any update on complaint no.[protected],[protected],[protected]. I
        was asked to submit Cardholder dispute form, FIR copy at my nearest
        HDFC branch which i immediately submitted in Karanjade HDFC bank
        branch. I request you to please refund my money back as those amount
        where transferred to some fraudster's account by tricking me for
        investing money where I will get high returns. In the earlier email i
        have already attached all necessary documents. Requesting you to
        please resolve my issue & refund my money asap. FIR copy is already
        been submitted in HDFC karanjade Navi Mumbai branch. I am continously
        following up on my issue since 29th still no proper resolution given
        to me my bank.My account is still blocked . Please refund my money
        back.I have done best from my end in giving you all the evidences how
        i was tricked in investing money and i have all the evidence & proof
        with me if required.I need immediate response on my issue.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          Sanket_1711
          from Pune, Maharashtra
          Aug 13, 2023
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          Address: Pune, Maharashtra

          I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            K
            kh1234
            Aug 13, 2023
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            Address: pune india

            Hi Team.

            I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

            Please check and let me know or issue a refund for the same. My loan account number is[protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              kh1234
              Aug 13, 2023
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              Address: pune india

              Hi Team.

              I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

              Please check and let me know or issue a refund for the same and the loan account number is[protected].
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                K
                kh1234
                Aug 13, 2023
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                Address: Pune

                Hi Team,

                I have a salary account in HDFC bank. My EMI has been deducted 3 times by the bank.

                I have taken a personal loan for which Rs 14, 484 EMI gets auto-deducted on 7th of every month. However, this time on 7th Aug 2023 when I was checking if my EMI was deducted or not from my HDFC mobile app, I found that EMI payment was not deducted, and it was showing an overdue amount of 28, 968. After seeing an overdue amount, to avoid fine, I manually paid the EMI from HDF mobile banking app. But the next day on 8 th Aug my EMI again got deducted from my bank account.

                Please check and initiate the refund for the same. My loan account number is[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  deepakFightBack
                  from Gurgaon, Haryana
                  Aug 13, 2023
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                  HDFC Bank is continuously calling me on my mobile phone for selling its credit card or home loan. I have never given my number to any bank for credit card or home loan purpose. My number is on DND list of TRAI. I am complaining to PM MInister office continuously but the Prime Ministers office is just as useless as Modi ji.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Soumya1707
                    from Bhubaneswar, Odisha
                    Aug 11, 2023
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                    Address: Bhubaneswar

                    Hello team,

                    Good Afternoon!

                    I want to raise a complain against the hdfc credit card department for delaying the delink process of my credit card from my savings bank account.
                    This process usually takes 3-4 working days. However, it has crossed more than a week and the account is not yet delinked.
                    This is not at all a good customer service. And, more over the customer care representatives are repeatedly saying same thing "it will be done in next 24 hours". This is not at all accepted.
                    Kindly look into it and please help me out from this trouble.Hope for a positive response.Thank You

                    Soumya Ranjan Pradhan
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      R
                      Rajib Kumar Maity
                      Aug 11, 2023
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                      Resolved

                      I created a salary account in hdfc online. But i have to visit many times to branch. First time I have to go for completing kyc as they were not able to complete online. Second time they said again to visit branch that my kyc is incomplete. i go again and complete kyc and also i receive my debit card, passbook, and check book. After they again call me and said to go to branch because my address is not match with the adhar card. I go again and give me my adhar card and after few days I got message "Account blocked due to address change letter undelivered". I mail to them they replied with a link and said to update address. I follow the steps and got a message that my address change request is successful. But my account is still blocked. I mailed them about this too and waiting for responce. Why I have to visit branch all the for their mistake.
                      Aug 12, 2023
                      Complaint marked as Resolved 
                      I mailed them in their official mail address and with in 2 days my problem got solved
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        N
                        Neharajput@99
                        Aug 11, 2023
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                        Address: Jahangir Puri

                        Hi,
                        Hdfc bank is deducting Emi rtn charges unnecessarily. I always maintain a balance for my both of emi. They have started deducting Emi rtn charges from last month and they deducted two times in last month, and this month also they have deducted unnecessarily. Even this month also both of my emi deducted on time and date. Ya, hdfc bank is doing fraudulent. I know it because in the initial month they deduct emi on time in the morning onwards but this month they deliberately deducted money at the evening even I have maintained the balance day before still they deducted may be after there timeline to this emi rtn charges fraud. Seriously hdfc why are you looting hard earned money of people, very disappointed you really need to look into this matter. Deduction of money on correct basis and according to procedure would not matter but looting money unnecessarily from customer account is really bad.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Asarachu1319
                          from Palakkad, Kerala
                          Aug 11, 2023
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                          I cleared my Full due in August statement but the charged late fee and overlimit fee. I WANT TO REVERSAL THE FEE.

                          IN MY HDFC ACCOUNT ALSO THEY CHARGED LOAN RECOVERED FEE AND EMI RETURN CHARGES. I WANT TO REVERSAL THE CHARGES
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            A
                            Adipra
                            from Delhi, Delhi
                            Aug 10, 2023
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                            Address: Narela, delhi

                            Account blocked without any prior intimation. Done re kyc but still not resolved. Highly frustrated for this harassment. Already visited the bank twice but of no use. Got a mail today that request has been successfully processed but account is still blocked. Don't know what to do.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              Adipra
                              from Delhi, Delhi
                              Aug 10, 2023
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                              I have account in hdfc narela branch, delhi. My account has been blocked by bank without any prior intimation. Neither am i able to withdraw cash from atm, nor do netbanking. Even the amount is not getting deposited in the bank. Can't even add account to gpay. I have already visited the branch twice. The reason they gave was kyc updation. After successfully submitting my kyc documents last week, i received a mail today that my request has been successfully processed but the issue is still not resolved. This is highly frustrating. Account blocking for too long without any reason is sheer mental harassment from bank's side. I regret opening account here. Didn't expect this poor customer care from hdfc bank.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                arcot_srinath
                                Aug 9, 2023
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                                Address: Hyderabad

                                My name is Sreenath and I am from Hyderabad. I am not a HDFC customer nor applied any load/card with HDFC Bank. I am getting at least 3-6 calls everyday from HDFC bank and their consultancies for personal loans, credit cards and other promotional activities. My day starts and ends with hdfc calls and I lose my temper and spoil my day. Hope you can understand how they are irritating. Everyday I block their numbers but still they call me daily from new numbers is a big issue. I am also registered on HDFC Do not call list but I am still troubled by numerous calls everyday. I also registered on Airtel for DNC services and not sure how they received my number though I am not a HDFC Bank Customer.

                                Kindly remove my number +91 [protected] from your database.

                                Thanks,
                                Sreenath
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  ankit9453
                                  from Allahabad, Uttar Pradesh
                                  Aug 9, 2023
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                                  Address: HDFC bank, Jhusi branch, Prayagraj

                                  Earlier I was issued life time free credit card. Later on bank upgraded my life time free card to millennia credit card and at that time they have informed that this millennia credit card is also life time free. Now bank has deducted 2950 rupees as renew fees for credit card. When its life time free then why bank are charging renewal fee??
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Mohammed Shadab Shadmani
                                    Aug 9, 2023
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                                    I was charged rs 118 from my Bank account stating the reason "ADHOC STMT CHGS INCL GST". I haven't visited any branch nor requested for any kind of service from the bank.
                                    I would like to have my money reverted or credited back to my account.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      sai Arthi
                                      from Delhi, Delhi
                                      Aug 8, 2023
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                                      My order was cancelled on Amazon. I had debit card emi pre approved limit of 1, 10, 000.
                                      Even when the order has been cancelled, my pre approved limit didn't get back to what it was. The order was cancelled immediately due to address issues. And now I'm stuck and unable to order online as the limit has dropped to 30k. In so disappointed with the bank regarding this.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        DrBurdak
                                        from Kishangarh Renwal, Rajasthan
                                        Aug 8, 2023
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                                        Hi Team,

                                        Rupees 590 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

                                        ref no : MIR[[protected]]
                                        Acc no : [[protected]]
                                        MOb No : [[protected]]

                                        Can you please check and update the reason for debiting the amount from my account.

                                        Thanks
                                        Shanker Lal Burdak
                                        HDFC Bank customer support has been notified about the posted complaint.
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