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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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M
manji70
Sep 27, 2022
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Hi, I have two main issues:

1. Transaction email alerts which I have no idea about - I have not been in India since 2009. Transaction say debit card has been used - I never have had a debit card and no idea which branch account this is referring to.

2. I keep on receiving statements and I have no access to online banking and never received info about it

I wonder why the account has not been made dormant despite not being used???

So HDFC need to re-instate all the money that has been taken if the email alerts I have been sent are true
HDFC Bank customer support has been notified about the posted complaint.
Sep 28, 2022
Updated by manji70
Hello any updates?
Oct 07, 2022
Updated by manji70
Hello, I am still receiving these rubbish emails, any idea what's happening. Thanks
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    M
    Midhun Darvin
    Sep 27, 2022
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    Hi,

    I recently made a purchase on amazon.in, I had paid via credit card and opted for EMI. I had to cancel the order after some time.

    I got the email regarding EASYEMI AMORTIZATION SCHEDULE even though i have cancelled the order and from my card statement i can see amount credited. But I can see a credit transaction with AGGREGATOR EMI - OFFUS description also.
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 27, 2022
    Updated by Midhun Darvin
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      G
      Gaurav Nandrajog
      from Firozpur, Punjab
      Sep 27, 2022
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      Address: Mall road firozepur city

      I purchased mobile and as per receipt it was amount of rs 3108 my emi.but they are charging rs 3594.
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 27, 2022
      Updated by Gaurav Nandrajog
      I purchased mobile and as per receipt hdfc was to charge rs 3108.but hdfc bank is charging rs 3594

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        S
        S.M.Raghavendra Reddy
        from Delhi, Delhi
        Sep 27, 2022
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        Address: 49 361 up labour colony,venkataramana colony

        S.M.RAGHAVENDRA REDDY

        Really very worst service by hdfc bank and seriously I will sue you people in consumer court because with out sending any proper information about amount deduction in my account I kept money for my son treatment u people deducted money now he was in serious position and now also I dont have money to pay hospital fee also really hdfc people are stupids a d I dont have any word to tell u people really blady fellow really you people cannot understand relationship you people running a bank and your no1 in the world really not no1 really u people are "0" .you people have only interest to collect money only in this lockdown time we didn't receive salary also I took this money from others for interest for hospital but u deducted money from account with out permissions how dare to deduct money from account my salary account not map with loan account.The amount settled for 5200 and I received call on 21st of March 2020 I requested them give time for 2days after that lockdown.On that time also blady fellows speaking as their wish and used unused language and I wrote mail also regarding that.

        I have 1 small doubt really u people know relationship between customers and bank.

        I thought that u people have interest collecting money in from customers and I have to close the account also and I never step in to hdfc bank my total family will do suisaid and i will keep vedios on social media and i will teach a lesson to u people.

        1)As per RBI Rules with out info should not deduct any money
        2)U people really stupids because now also showing -11700 in my account
        3)Really u people have commonsense give my money back and if possible give 2 emis I will pay in 2 months
        4)I wont leave my money to any one and when I am taking loan no one told to me about cheques bounce charges
        5)when I am taking loan on that time ur executives not telling all just begging for signature only
        6)I have "N"number of options in the market ur executives only insist for taking loan
        7)Finally I want my money back which deducted from my account 14132+1100+560 in a 10days why I am giving 10days u people only have "Corona"

        Shameless fellow really in hdfc bank how you people deducted money from account in lockdown time

        Call on my number :[protected]

        I am attached files for your information

        And I am attaching my son hospital pricscription also for you people and I attached my son photo also if amount not give I will suisaid with family

        Dont think that just telling like that I will do that I dont have any other option
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sreenath Reddy Sudam
          Sep 27, 2022
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          Hi
          My account got blocked by saying negative CPV.
          Last month 17th Aug i received a letter of address update and I took the letter to the bank. They informed that once you receive the letter, there won't be any problem.
          But i account got blocked 1 week back. Bank person has informed as negative CPV and they initiated the address verification and it's completed and I received the letter on confirmation on last friday[protected]. But my account is not unblocked yet. It's my salary account and salary will be credited on[protected].
          Please rectify the issue as soon as possible ?

          Please take immediate action.

          Regards
          Sreenath Reddy
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Manasa Goud
            Sep 26, 2022
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            I am a student from IIT Madras recently we got a mail saying that we can get free credit card Diners Club Millenia International card without any annual charges and many other benefits only for iitm students and many o[censored]s employeed and later we got to know that Annual fee will get waivered only if we spend 1 lakh, They didnt specify proper terms and conditions to us. One person from hdfc bank called me and told about this annual fee instead of accepting that there is no such offer she blamed me for responding late where as whenever she called i picked and sent necessary documents whichever are required(i have proof of call logs and whatsapp chat) after blaming me she asked if should process your application for other card for which also i have spend 50k to get annual fee waiver so i told her that i will ask my family and get back to her, today when i called and told her to not process my application she was like i already processed it, without my permission how can someone process it and she started blaming me for that as well when i asked her name and branch so that i can raise a complaint against her she refused to say and she was like i will right away cancel your application, but i was deeply dissatisfied with the treatment that she gave me she lied, she blamed and she talked very rudely. Not only this regarding the free credit card offer 10000 students in our iitm realised that this offer given by hdfc is a fraud, just for the sake of sales please do not send such fraud mails and the bank people who call us treat us like beggars and behave rudely. It is the worst experinece i have had from hdfc bank. ( The employee number is [protected])
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              suman04040
              from New Delhi, Delhi
              Sep 26, 2022
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              Address: Noida

              Hi
              i have a salery account with HDFC Bank. I have sufficient balance in my account. I have been charged ACH debit return charges of 531 second time. I have called customer care and they told me that this amount is deducted due to paymrnt bounce. i have never been informed that this would be charged due to lack of funds.
              Pleaee help me resolve this issue. I will close my account if t is not returned to me. Pleaee i request to refund my amount as soon as possible.

              Regards
              Mr Suman Verma
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 30, 2022
              Updated by suman04040
              Hi Sushil,

              How are you? As per our telephonic conversation you have threatended me to accept that it was my mistake for the deduction and if i do not accept that it was my mistake i should forget about the deduction and bank won't refund it. As this is salery account, I suppose i can have the privilege of zero balance.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                V
                varyam singh
                Sep 26, 2022
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                Address: hdfc, patti, punjab

                Dear team,
                Hdfc bank has put on hold an amount of Rs.217 by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
                I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown amount without getting any information about it.
                a/c type: saving account
                ifsc : HDFC0001824
                branch: hdfc bank Patti, punjab
                A/c : [protected]
                So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
                Thanks & Regards,
                Varyam singh
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Arora Bharat
                  from Rishikesh, Uttarakhand
                  Sep 25, 2022
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                  Address: HDFC LIFE INSURANCE COMPANY LIMITED .IRDAI Registrat Address 11th floor, Lodha Excelus,Apollo Mills Compound ,NM JOSHI Marg Mahalaxmi Mumbai 400011

                  Date Of Incident - 24 July 2018

                  Dear Sir,

                  My Name is Bharat and i have been plundered by HDFC Bank and posing as Payal [protected], Vishal [protected]. Aniket [protected], Sidhharth gupta [protected]. People from HDFC

                  Policy was HDFC classic Assure plus Of INR 39999 policy for 15 Years against Fake Loan of 7 Lac

                  I dont know how will it help but please find the attached documents for reference . I have been in comunication with HDFC team team till 2018-19 after that i lost all my hopes.

                  I would request if refund is possible

                  Best Regards
                  Bharat Arora policy number 20589646
                  [protected]/[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Msmanjul2@
                    Sep 24, 2022
                    Resolved
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                    Resolved

                    Address: I-1/191 WORLD BANK COLONY BARRA KANPUR NAGAR

                    Dear Sir

                    I had taken a loan from centurion bank for my two wheeler (splendor plus) in 2006.
                    .which already completed in the time piroed but yet not i have recieved NOC of the same. Vehicle registration number UP78 BC 4741

                    we need the NOC How to proceed further.
                    Regard's
                    Mrs Meera sachan
                    Oct 28, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      Msbgbm
                      Sep 24, 2022
                      Resolved
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                      Resolved

                      I had payed rent on credit card through Paytm further I had cancelled that request and I also received a message from hdfc bank credit card that the transaction is reverse and refund but I not received my amount in my credit card/ bank account. Below is the message that I received.

                      Transaction Reversed!On HDFC Bank CREDIT Card xx3628 Amt: Rs.41536 By PAYTMREN5289173 On[protected]:19:21:14
                      Sep 25, 2022
                      Complaint marked as Resolved 
                      My issue is resolved i received my refund
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 24, 2022
                      Updated by Msbgbm
                      I had payed rent on credit card through Paytm further I had cancelled that request and I also received a message from hdfc bank credit card that the transaction is reverse and refund but I not received my amount in my credit card/ bank account. Below is the message that I received.

                      Transaction Reversed!On HDFC Bank CREDIT Card xx3628 Amt: Rs.41536 By PAYTMREN5289173 On[protected]:19:21:14
                      Sep 24, 2022
                      Updated by Msbgbm
                      Paytm is saying that that had processed the refund by there end but hdfc bank not reversed it
                      Verified Support
                      Sep 25, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Ya kyu cut hua ha pls return may money 😔😔😔😔😔
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                        A
                        Aartis11
                        Sep 23, 2022
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                        Address: Sjr Brooklyn Bangalore

                        My salary account in hdfc bank 531 rs, 590, 649 rs debited narration ach auto debit return charges why are you debit this charge this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mukesh Vadher
                          Sep 23, 2022
                          Aug 5, 2023
                          This thread was updated on Aug 5, 2023
                          Resolved
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                          Resolved

                          Getting YC error while doing UPI payment

                          Hi Team,

                          I am getting YC error while doing UPI payment, pls help in getting the issue resolved asap....
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                          H
                          H K Srikanth
                          Sep 23, 2022
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                          Hi
                          myself srikanth hk got a call from [protected] claiming to be hdfclife closing team and i had take an policy in 2014 which is now for closure.
                          I can either continue by paying additional money or claim the balance.
                          They even had my dob but since i know these are fruadent calls i asked to terminate the policy and to move to unclaimed amount.

                          HDFCLife name is being tarnished by fraduent people.

                          tried reaching hdfclife customer care on [protected] but no response.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Ankit Creations
                            from Gurgaon, Haryana
                            Sep 23, 2022
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                            Hi,

                            I have paid all EMI against Settlement Offer HDFC Bank Loan[protected] this month only. I told HDFC to provide me my NOC but they are refusing for the same. Provide me my NOC on my registered email id, or contact number, or else i would make another complaint on NHRC.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              akhilesh1221
                              from Vijayawada, Andhra Pradesh
                              Sep 23, 2022
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                              What is the reason behind the debiting the charges of Rs.1, 180/- from my account. i want clear information about this charges.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Vivek Kalaiselvan
                                Sep 23, 2022
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                                Hi,

                                Past 2 days Trying to Cancel my Card. Today i received bill for monthly Fees. unable to Cancel my card
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  rubyj
                                  from Mumbai, Maharashtra
                                  Sep 22, 2022
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                                  Resolved

                                  On Sept 15th I attempted to book air tickets for over ₹ 30, 000 using HDFC net banking but due to some technical issue my transaction was incomplete. When I called HDFC net banking about it they told me it takes 3 days for settlement and that I will get my money back which I didn’t. So after waiting for 3 days ( TAT) I was finally could complain about it and now they need more 7 days to resolve this complaint. Please note I am a premium customer ( Imperia) with HDFC and the amount that’s been held from me is over ₹ 30k. This is the second time HDFC has been careless with my money (two years ago they delivered my debit card to someone else) I am absolutely certain that the security and staffing at HDFC is below par and migrating to any other bank would just be a safer alternative. Beware!
                                  Oct 3, 2022
                                  Complaint marked as Resolved 
                                  Got a refund
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 22, 2022
                                  Updated by rubyj
                                  https://rbidocs.rbi.org.in/rdocs/notification/PDFs/CIRCULAR677EC931A7A65E4D99AA957D8E85BC0A2A.PDF

                                  Please note as per rbi if you don’t get your money back in stipulated time, customers are entitled to a penalty of Rs. 100 per day, please read to know more! Cheers!
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                                    M
                                    Manish Jadhav 1161
                                    Sep 21, 2022
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                                    Resolved

                                    Address: Hdfc bank Midc Jalgaon Maharashtra 425003

                                    Mctf Leadc transaction 51840.78 rs. deducted

                                    MY name Manish Rajendra Jadhav Account no [protected]

                                    Sep 19.2022

                                    Mo.no. [protected]
                                    Sir, 51, 840.78 rs. Deducted (Mctf Leadc 15/09
                                    512967XXXXXX0852 account no. *6739 from jalgaon branch ifsc code Hdfc0003670 plz help me
                                    Sep 22, 2022
                                    Complaint marked as Resolved 
                                    Plz help me
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      meshakbenjamin
                                      from Ranipet, Tamil Nadu
                                      Sep 21, 2022
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                                      HDFC unnecessary hidden charges
                                      I bought a iPad and pencil on EMI using HDFC credit card on Amazon . I have came to know that there is some hidden charges which never been told while using my card. As of first installment I have been charged with Rs.903as MER EMI, INT NBR:01, [protected] I have no idea that is it. I don't intrested pay this emi charge. Hdfc bank cheating for me
                                      HDFC Bank customer support has been notified about the posted complaint.
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