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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 81

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R
rupp
Sep 13, 2022
Resolved
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Resolved

I am an NRI Customer of HDFC Bank. Not receiving any OTP SMS. Due to that, I cannot use any of the online/mobile banking services.
Oct 18, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    SharmaChirag
    Sep 13, 2022
    Apr 14, 2023
    This thread was updated on Apr 14, 2023
    Resolved
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    Resolved

    Account blocked due to undelivered welcome letter

    I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter and for the last one week I am getting a reply from my home branch that the home verification is done and the account will be activated by the evening but no success so far...even today they told that the account is...
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    6 found this helpful
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    B
    bubai79
    from Mumbai, Maharashtra
    Sep 13, 2022
    Resolved
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    Resolved

    I Piyal Majumdar and my account no 8s [protected]...last 2 month i going through a hard time. That why I unable to pay the emi as well as credit card dues...but i'm not able to understand the transaction detail. On 9th deposited 12850, but not a single emi deducted. Need the clear view.
    Oct 18, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 14, 2022
    HDFC Bank Customer Care's response     Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      M
      Mohit bhatti
      Sep 13, 2022
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      Actually I was not able to understand why still their is linked loan section in my hdfc netbanking app even after i paid the whole outstanding amount with 50days, does it gonna affect mt credit score or something like that? Or its gonna charge me something? Can you please let me know how i can get rid of the same
      Oct 16, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 14, 2022
      HDFC Bank Customer Care's response       Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        V
        Vepachetla lakshmi devi
        Sep 13, 2022
        Resolved
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        Resolved

        I bought a tractor through HDFC loan. As a farmer and because of my inconsistency in income I failed to pay some EMIs. Due to this i handed over my tractor and they auctioned it. After auction they told me that they have recovered an amount of Rs.243000 and excess amount Rs.31183 will be credited to my account. This story happened on April2022 but till now they didn’t refund me. I approached bank so many times and they collected all documents so many times. Till now no use.
        +1 photos
        Oct 16, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 13, 2022
        Updated by Vepachetla lakshmi devi         Totally fake site. Finally they are asking my personal info
        Verified Support
        Sep 14, 2022
        HDFC Bank Customer Care's response         Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          S
          Sidd07
          from Delhi, Delhi
          Sep 13, 2022
          Resolved
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          Resolved

          Make merchent payment of rs 50000/_ by debit cards on 1st sep 2022 which sale has been void by the merchant immedetly and merchent told me that the amount will be return in my account in next day. But till today i.e 12 the sep 2022 we have not yet received the same in my account.
          Pl do the needful and credit the same in my account .
          +1 photos
          Oct 17, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2022
          HDFC Bank Customer Care's response           Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            A
            aparna1234567890
            Sep 12, 2022
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            Worst company ever.just take money and never return calls.lost 3lakhs
            HDFC Bank customer support has been notified about the posted complaint.
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              Y
              Yogesh035
              Sep 12, 2022
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              I visited to suratgarh hdfc branch for my KYC but your employee behavior is very bad he didn't even listening to me for my problem and told me that my kyc will be done by week but you know that kyc is work for just one day i urgently want to withdraw my money but because of kyc i can't... Kindly help me
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Siddhesh Madgaonkar
                Sep 11, 2022
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                Address: D-04 , Reu Residency, Warje , Pune

                Transaction Ref Number:[protected]. Rs. 200/- transaction failed but money debited and not refunded. There is no customer care for hdfc payzapp. The customer care number never gets answered. Try yourself before using this app[protected]. And no response to emails even after reminders. Check google playstore reviews how many people lost money. It works but if there is a failed transaction then it's impossible to get money back. Good luck if you still like to use it.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Kapil1006kumar
                  Sep 10, 2022
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                  Resolved

                  Address: Karnal BlueDart office and hdfc Bank

                  Sir
                  [protected]., The BlueDart way bill number . I needed the card for some medical emergency in my family and the company is saying it is outside deliverable area in 2022 .

                  Please help me get me my card .
                  There is a limit to unprofessionalism .

                  Regards
                  Kapil
                  +2 photos
                  Sep 12, 2022
                  Complaint marked as Resolved 
                  The BlueDart company said my area is not deliverable . But they delivered it after complain . Please ask BlueDart or hdfc bank to add 132001 pin in deliverable category . Thank you Regards Kapil
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 11, 2022
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Sep 12, 2022
                  Updated by Kapil1006kumar                   Thank you very much .
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                    S
                    Shubham Khalkar
                    Sep 10, 2022
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                    I was chatting on telegram my friend Joana Sonia. She is from Ukraine and working in Manchester UK England and they said me i send you surprise gifts and told me you have pay total freight, i have paying Rs. 25000 and they fraud me
                    +3 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      स
                      सोण्यादाड
                      from Mumbai, Maharashtra
                      Sep 10, 2022
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                      Address: Room no 59 bilding no 02 police headquarters dadar east mumbai 400014

                      Plz my hold amount returned in my account it's need
                      HDFC Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details and details of the charges for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        Neil1719
                        from Bhopal, Madhya Pradesh
                        Sep 10, 2022
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                        I had applied for credit card vide application reference no 22G[protected]WA and then verification team call me and confirmed details. After some physical verification to my workplace and my resident.
                        Thereafter i had got a sms completing processing and given track link. But when i check status my application is decline . Anywhere not showing reason and no any call back. Which number should i call to talk with a person and know my reason.
                        Application reference no No.22G[protected]WA
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Neil1719
                          from Bhopal, Madhya Pradesh
                          Sep 10, 2022
                          Resolved
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                          Resolved

                          I applied for credit card before vide application reference no 22G[protected]WA and then verification team call me and confirmed details. After some physical verification to my workplace and my resident.
                          Thereafter i had got a sms completing processing and given track link. But when i check status my application is decline . Anywhere not showing reason and no any call back. Which number should i call to talk with a person and know my reason.
                          Application reference no No.22G[protected]WA
                          Sep 10, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 10, 2022
                          Updated by Neil1719                           Complaint not resolved yet
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                            S
                            Sati1835
                            from Gorakhpur, Uttar Pradesh
                            Sep 10, 2022
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                            On 7th sept 2022 i was booking a train ticket from irctc website by my HDFC debit card. Transaction was successful but my ticket was not booked...when i checked transaction status on irctc website it showed Settled...and refund status as Approved..on 8th sept i received a message from hdfc that your transaction is reversed on your devit card but till yet i haven't received my money.
                            When will i get my refund kindly please reply.
                            HDFC Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              ayush-jain-aj
                              Sep 9, 2022
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                              Address: Kormangala, Bengaluru

                              Hi,

                              I had purchased an IPad Pro 12.9" through Smartbuy Imagine Store link (https://smartbuy.myimaginestore.com/) in May'2022. At that time, there was a cashback offer on using the HDFC Credit card of Rs. 4000 which was supposed to be credited in 90 days.
                              It's been more than 100 days and still I have not received any cashback credited to my credit card.

                              Please help in how can I check the status of the cashback.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                RAJ KATARA
                                Sep 9, 2022
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                                Hey fraud hdfc bank
                                My name is rakesh katara from Udaipur your hdfc bank has deducted 767 AMD charge and 708 ASD CHARGE 6 TIME IN A DAY SO TOTTAL CHARGE IS 5015/- i want my all money refund in my account and do that cheap activity hdfc Bank
                                If money will not refund in my account i will take legal action against the bank
                                Please contact me as soon as possible [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  U
                                  u_dushi
                                  from Delhi, Delhi
                                  Sep 9, 2022
                                  Resolved
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                                  Resolved

                                  Dear Sir
                                  Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card.
                                  Oct 11, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 09, 2022
                                  Updated by u_dushi                                   no resolution received yet. and it shows resolved immediate after filling the complaints. why?
                                  Verified Support
                                  Sep 10, 2022
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    N
                                    Nageshwar G
                                    Sep 9, 2022
                                    Resolved
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                                    Resolved

                                    Still I am getting unwanted calls from HDFC. It was escalated many times but no use
                                    Oct 13, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 09, 2022
                                    Updated by Nageshwar G                                     Issue is not resolved but marked as resolved. Still I am getting unwanted calls
                                    Verified Support
                                    Sep 10, 2022
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      V
                                      vineetverma1208
                                      Sep 9, 2022
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                                      Change of OTP from mobile to email

                                      Address: ludhiana

                                      Dear Sir -- I am outside India and had requested OTP to be sent on my email rather than on mobile. I called up customer service and its still not done. Pls help me here get OTP on my email rather than mobile pls....
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