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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 81

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J
Johny vinoth
Sep 18, 2022
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Suddenly my account debited with unauthorised amount and HDFC bank doing some fraud.
HDFC Bank customer support has been notified about the posted complaint.
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    KoshyO
    Sep 18, 2022
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    I have sent several emails regarding incorrect charges, but all the charges have still not been reversed despite several months of chasing.
    HDFC bank is not responding to all my questions and thus being evasive and hence not transparent in its dealings.
    HDFC Bank customer support has been notified about the posted complaint.
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      Nagu_J
      from Chennai, Tamil Nadu
      Sep 17, 2022
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      I have received Gift cards from my company .But unfortunately i have lost my gift card and the amount is lying in the card. I have recently received a mail from HDFC to approach nearest HDFC bank and apply for New card as the card is going to approach on 30/09/22 and also mentioning the amount which is still lying in the card .But when i approach the bank there is no response from the bank officials and the same cannot be done at their end.
      When i said and showed the mail received from their bank to approach the Nearest HDFC bank for change of card they said, we does not know from where the mail and whom the mail send.
      Request you to validate and reissue new card.
      HDFC Bank customer support has been notified about the posted complaint.
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        Nagu_J
        from Chennai, Tamil Nadu
        Sep 17, 2022
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        I have received Gift cards from my company .But unfortunately the cards got expired and when i approach the bank for renewal/New card the officals confirmed it cannot be done.Still amounts are lying the cards.
        Kindly consider and reissue new cards for the same.
        HDFC Bank customer support has been notified about the posted complaint.
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          Debashree D.M.
          from Bengaluru, Karnataka
          Sep 17, 2022
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          Its been 2 weeks i didn't receive my welcome kit and i have visited nearest branch they said my welcome kit has been returned but it will come eventually. What kind of service is this that hdfc is providing? I don't know what next to do already i have visited the nearest branch for two days they are not at all helping. My account will get blocked . I can't receive my salary then what to do ? What kind of service is this ? The delivery person didn't make any call and simply message comes from hdfc that my welcome kit has been returned. Why hdfc people are making us suffer like this?
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            molaka chandra
            Sep 17, 2022
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            I have hdfc sal account and get car loan from hdfc bank i paid every month emi 14077 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 530. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
            HDFC Bank customer support has been notified about the posted complaint.
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              hvchetan
              Sep 16, 2022
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              When ever there is a debit or credit in the account, Self is not receiving any SMS from the HDFC BANK although am getting Emails.

              Have raised customer complaint and been to branch as well(they say sometimes u may or may not get for small values, are they even aware of the value of money??) such a insane answer from the branch. Later they have taken form request from me.

              Being largest Private sector bank, i didn't expect BANK to fail in these kind of issues. Other banks are doing well even Rs.1/- credit or debit i get SMS.

              Pathetic Service from HDFC BANK
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rasith Ali
                Sep 16, 2022
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                Resolved

                Address: Chennai

                I took personal loan for 5 years and i am paying my EMI correctly. However, bank deducted 236 EMI RTN charges today (Sep). I don't know why because I paid my due correctly without fail. This isn't correct without any notifications banks are taking charges in different modern names. I don't know why. We really need to look at this .
                Oct 18, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 16, 2022
                Updated by Rasith Ali
                I don't why are they deducting it now without any notice and i didn't even miss to pay at the correct time

                Sep 16, 2022
                Updated by Rasith Ali
                This is My contact number - [protected]
                Verified Support
                Sep 16, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  K
                  Kanhaiya Lal Singh
                  Sep 16, 2022
                  Resolved
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                  Resolved

                  I initiated a transfer of 200000 on the 15th of Sep 2022. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still, the funds are not credited back to the account. Below is the message

                  Failed: Your money transfer of INR 2, 00, 000.00 on 15-09-22 timed out. (HDFC Bank IMPS Ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
                  Sep 19, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    K
                    kalaiselvi A
                    from Neyveli, Tamil Nadu
                    Sep 16, 2022
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                    Dear Customer Care,

                    Without any information, the bank has done Debit transactions in many times from my account. I want my refund and the reason also why it is deducted

                    Kindly reply as soon as possible
                    HDFC BANK Details:
                    Customer ID:[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kishoreroyal
                      Sep 16, 2022
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                      Hi Team,

                      Rupees 590 debited from my account on 14 Sep 2022 with narration "INTER-BRN CASH CHG INCL GST 080822-MIR[protected]

                      ref no : MIR[protected]
                      Acc no : [protected]
                      MOb No : [protected]

                      Can you please check and update the reason for debiting the amount from my account.

                      Thanks
                      Sai Kishore
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Muzammil Kazi
                        Sep 15, 2022
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                        Address: MUZAMMIL N KAZI

                        This is serious matter that any money transfer agent transferring money through partner bank (e.i. HDFC bank limited) taking so much time to transfer. Like a fraud case while doing transaction they have deposited Rupee one instead of transferring the total amount of 30k. Account no. is correct all details filled by agent is correct but due to technical issues bank is unable to do the transfer the whole amount but Rs. 1 got transferred to the same account.

                        How much time does it takes to resolve this issue also a different story. it is almost 5 months and still not done. still in checking to resolve. i hope this complaint can do an eye opening issues to banks to resolve the problems on time. attached mail from agent to bank to check the issue & reply from bank.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Sukriti Sonal
                          Sep 15, 2022
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                          I sent the mail to [protected]@hdfclife.com for the resumption of my policy and attached all the required documents along with the mail (Aadhar, pan, cancelled cheque). They provide me the link for the online resumption. I clicked on the link and one new page opened where one executive video called me. I was in the hospital due to my leg fracture. He convinced me first to continue with the policy. And after wasting my 15 mins he finally provided me the final link for the surrender of the policy. I tried from my mobile as well as from my laptop but the same error was coming that “the quote is not available in system currently, please visit the nearest hdfc life branch to generate your surrender quote.” After this I sent the screenshot and mailed to to [protected]@hdfclife.com but from that day I haven’t received any reply even I called on the toll free no but the customer service executive also asking me to wait. For how long I need to wait? I have paid all the premium on time. And when I requested for the urgent withdrawal I need to wait to so many days and still counting.. pathetic service from hdfc life. I will never suggest anyone to invest in hdfc life.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Manakshrag
                            Sep 15, 2022
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                            I would like to inform you that I am getting too many calls in a day on daily basis from HDFC Bank for personal loans where I have been telling the them that I do not need any loan, Inspite of informing them I still keep getting calls regularly. Hope you people understand and stop calling / disturbing/ irritating me from now onwards. I do not want any loan.

                            Kindly remove my number +91-[[protected]) from your database. Hoping that I do not to get any call from HDFC Bank for personal loan.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Oct 05, 2022
                            Updated by Manakshrag
                            Hi, Please find the reference No: 12887486.

                            The number on which the call was received----[protected]
                            ▪️ Date and Time of the call--05/10/2022 and 11:17AM
                            ▪️ Caller’s Number / Number from which the call was received---[protected]
                            ▪️ A product which was marketed during the call--Personal Loan
                            Oct 31, 2022
                            Updated by Manakshrag
                            Hi HDFC Bank,

                            Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

                            Hope you will understand and stop calling me in future.

                            The number on which the call was received----[protected]
                            ▪️ Date and Time of the call--31/10/2022 at 02:37PM
                            ▪️ Caller’s Number / Number from which the call was received---[protected]
                            ▪️ A product which was marketed during the call--Personal Loan
                            I have the same experience. This is nuisance. The same person will call you every few days and different callers repeat it. One of the caller mentioned they are HDFC business partners. Does it mean they get information from HDFC about customer contacts? I asked but she declined to provide update where they get the contact numbers from. If the bank is sharing the contacts, this is very unprofessional. I don't have this issue with Standard Chartered or ICICI bank and I am now minimizing use of HDFC bank account. Apparently, one keeps some FDs or balance with the bank and based on it one gets these calls. So address the root cause itself. Don't keep balance and FDs. Use it only for netbanking - this is the approach I have chosen.
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                              S
                              Sakshi0565
                              from Raipur, Chhattisgarh
                              Sep 15, 2022
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                              Bank as made my account balance negative to -16000 and same is not be mentioned in my statement. the reason behind it. Also I have some funds to be credited in my account which is less than the negative amount. I really need it to be cleared as soon as possible.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 19, 2022
                              Updated by Sakshi0565
                              Still no update. My account is still showing negative balance of -16600. Please help me with the same. I have an amount coming this week in my account and if my balance remains negative then I will get nothing. Please please help with the same.
                              Sep 19, 2022
                              Updated by Sakshi0565
                              Hi check the attached screenshot

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                                S
                                smitaa royy
                                Sep 15, 2022
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                                Resolved

                                Address: Sector 110 noida

                                I have a salary account in hdfc bank. Few months ago 590rs was put on hold from my bank account. Don't know the reason why it was put on hold tried to contact bank for this but never got the reply. Now again 815 rs has been put on hold from my account and again don't know why it has been put in hold and now the tial hold amount reflecting is 1400. I don't know why it is being put on hold and never released the payment. Bank customer care never respond. Please look into the matter and get it resolved. Big help for me.

                                I am now so sick and tired of this. Even though I have cleared all my loan emi and payment on time still bank is holding charges without knowing the reason.

                                Account no [protected]
                                Branch Noida sector 110
                                IFSC HDFC0000930
                                Sep 19, 2022
                                Complaint marked as Resolved 
                                After making the complaint these guys responded so quickly and resolved the same
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Arjun Gangwani
                                  Sep 14, 2022
                                  Resolved
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                                  Resolved

                                  Issue Relating to delay of Converting Account from Minor to Major

                                  Address: HDFC Branch- Dhamtari, Chhattisgarh

                                  I have asked an HDFC bank employee to convert my account from minor to Major and he said that it will done by evening but It has not been done so I went to HDFC Branch next day and ask the about it but he was saying that it will take more than 5 days but I need it within 2 days or within a day, they were very careless and providing very slow services.

                                  It's a humble request to the head of the HDFC to take actions as soon as...
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                                  tdppnr
                                  Sep 14, 2022
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                                  Hi,
                                  I hold HDFC bank savings account for 14 years. I recently applied for a personal loan. The personal loan department made it clear that I need to mandatorily buy HDFC Life Sanchay plus policy to avail the personal loan. They asked my credit card details before informing this. When I saw the charge of premium on my card I was shocked. I have to now surrender the policy within 15 days and pray god that your will refund the amount. Is this what HDFC encourages their employees to do?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nikhil Bhondale
                                    Sep 14, 2022
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                                    Non- Maintenance charges

                                    I have salary account with HDFC bank which got converted into saving account on September 2018 when I left my job. After opening my salary account with HDFC bank through Hexaware technologies Nagpur, I had to settle back to my hometown due to my father's health issue. Since then I was not able to visit home branch where I have my account. I visited local branch (warora, district- chandrapur, Maharashtra) and called customer service in regards...
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                                    Devanand verma0
                                    from Delhi, Delhi
                                    Sep 14, 2022
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                                    My account in hdfc bank but Sep month to may 590+531 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but amount available in account and this really rubbish bank my situation very low this time and am not pay ach debit return charges without any action pls i request to refund this amount.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. Kindly DM your registered mobile number updated in the bank records to check and assist you further

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Sep 18, 2022
                                    Updated by Devanand verma0
                                    No, till now not
                                    Oct 06, 2022
                                    Updated by Devanand verma0
                                    Why are you asking register mobile number. Wherein already given number
                                    Oct 06, 2022
                                    Updated by Devanand verma0
                                    Anyway register mobile number [protected]
                                    Mobile number [protected]
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