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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 81

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A
Abhay A Vaidya
from Mumbai, Maharashtra
Sep 6, 2022
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Terrible netbanking and hopeless support

Address: Mumbai
Website: netbanking.hdfcbank.com

Terrible experience with HDFC Bank: I recently created a Groww account and linked my HDFC account for payments. On 11th August, I was making some MF purchases using online payment. After a couple of transactions, the bank blocked 2 of my payments mentioning it's a suspected fraudulent transaction, since a similar transaction has occurred a few moments back. HDFC bank apparently sent a failure message to Groww also. Hence in Groww, my transaction...
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M
maheshbabu321
from Hyderabad, Andhra Pradesh
Sep 5, 2022
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To
HDFC BANK Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from RBL BANK in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
HDFC BANK 13/08/2022 Personal Loan 15, 00, 000
HDFC BANK 10/08/2022 Personal Loan 15, 00, 000
HDFC BANK 02/08/2022 Personal Loan 15, 00, 000
HDFC BANK 16/04/2022 Personal Loan 8, 00, 000

Due to this issue my cibil score is getting low and statusing me as a defaulter.
I request you to please remove these inquiries from my cibil report.

Thanks & regards
PARAMADILA MAHESH
+91 [protected]
PAN: CHFPP3889J
Email ID: [protected]@gmail.com
Control Number : 4, 969, 351, 945
HDFC Bank customer support has been notified about the posted complaint.
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    B
    balkar97810
    from Morinda, Punjab
    Sep 5, 2022
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    Address: payzapp

    Money has been deducted twice for mobile recharge from my PayZap account. But my mobile is not recharged and no refund has come till now.
    +4 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      V.nivedha V C
      Sep 5, 2022
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      OTP not receiving thru yahoo mail

      Dear Team,
      I am trying to reset my netbanking password via option 2 (getting otp thru mobile and email)
      But not receiving otp thru email.only getting registered email..also i would like to set atm pin no..not able to do all this..
      Customer id 44334572
      Thanku
      Vijayalaksmi...
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      T
      the best for you (Abhi)
      Sep 5, 2022
      Resolved
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      Resolved

      Why my account is holding 1700rs by hdfc bank
      +1 photos
      Oct 12, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        B
        bharathsupreme321
        Sep 5, 2022
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        TO
        HDFC Credit card Team,

        Dear sir/Madam
        I am BHARATH SUPREME,
        Hyderabad, Telangana.

        SUB: Requesting for closer amount.

        I have taken a Credit card from HDFC BANK in 2017
        Loan A/C[protected]. Date Opened 05/06/2017 Sanctioned Amount Rs.2, 05, 366
        Due to my financial problems and covid 19 effect i didn't pay bills properly
        Now I request you to please provide me closer amount to close this loan
        remove Negative flags in report.

        thanks and regards
        BHARATH SUPREME,
        +91 [protected]
        PAN: AZMPP1305J
        Email ID:[protected]@gmail.com
        Control Number : 4, 932, 814, 066
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          dinesh_1304
          from Faridabad, Haryana
          Sep 5, 2022
          Resolved
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          Resolved

          Address: 46,New Colony Railway Road Fridabad Haryana Pin 121001

          HDFC BANK credit card is imposing and charging wrong EMI on me for last 5 months : They are imposing EMI charge on the purchase of phone which was not purchased on EMI's and whose full payment was cleared on the same month i.e March[protected] Amount Payed Rs 18300/-
          Details are given below
          Other charges as follows:
          Month April 2022
          07/03/2022 JIVA PUBLIC SCHOOL FARIDABAD 4, 200.00
          07/03/2022 IMPS PMT[protected]Ref# 00000000000307015153280) 4, 200.00 Cr
          14/03/2022 ABM COMMUNICATION FARIDABAD 18, 300.00
          16/03/2022 IMPS PMT[protected]Ref# 00000000000316009668187) 18, 300.00 Cr
          17/03/2022 AGGREGATOR EMI - OFFUS (Ref# 09999999980317000157478) 18, 300.00 Cr
          18/03/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980318004440415) 35.82
          18/03/2022 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980318004440415) 199.00 04/04/2022 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980404000748363) 278.16
          04/04/2022 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980404000748355) 2, 837.83
          Month May 2022
          04/04/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980404000748363) 50.07
          13/04/2022 GOOGLE PLAY MUMBAI 130.00
          04/05/2022 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999980504000748881) 184.12
          04/05/2022 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999980504000748873) 2, 873.31
          Month June 2022
          04/05/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980504000748881) 33.14
          31/05/2022 MADEEASY PAYTM NEWDELHI 1, 780.44
          04/06/2022 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980604000941062) 148.21
          04/06/2022 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980604000941054) 2, 909.22
          Month July 2022
          04/06/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980604000941062) 26.68
          04/07/2022 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980704000745834) 2, 945.59 04/07/2022 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980704000745842) 111.84
          Month August 2022
          04/07/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980704000745842) 20.13 04/08/2022 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980804000847851) 75.02 04/08/2022 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980804000847844) 2, 982.41
          Month September 2022
          04/08/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980804000847851) 13.50
          04/09/2022 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980904000846612) 37.74
          04/09/2022 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980904000846604) 3, 019.64

          What is this charges?

          Now they are asking me a unjustified amount of Rs. 3019 on the purchase of product RS 18300/- Whose full amount was payed by me on the dated 18/03/2022. I have not purchased any product on EMI.
          This whole process of EMI charge on me is unjustified and illigal.
          I want this to be reversed.

          2. Apart from the above, i always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. High interest rate itself is a charge.

          3. I am using HDFC credit Card for last 10 years. I have cleared my all dues on time.

          Kindly go through the case and take necessary action,

          Dinesh Kumar
          Oct 8, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            D
            dinesh_1304
            from Faridabad, Haryana
            Sep 5, 2022
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            Address: 46,New Colony Railway Road Faridabad Haryana 121001

            My credit card is showing andcharging : offus emi, on me without any product purchased by me
            Other charges as follows:
            Month April 2022
            07/03/2022 JIVA PUBLIC SCHOOL FARIDABAD 4, 200.00
            07/03/2022 IMPS PMT[protected]Ref# 00000000000307015153280) 4, 200.00 Cr
            14/03/2022 ABM COMMUNICATION FARIDABAD 18, 300.00
            16/03/2022 IMPS PMT[protected]Ref# 00000000000316009668187) 18, 300.00 Cr
            17/03/2022 AGGREGATOR EMI - OFFUS (Ref# 09999999980317000157478) 18, 300.00 Cr
            18/03/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980318004440415) 35.82
            18/03/2022 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980318004440415) 199.00 04/04/2022 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980404000748363) 278.16
            04/04/2022 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980404000748355) 2, 837.83
            Month May 2022
            04/04/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980404000748363) 50.07
            13/04/2022 GOOGLE PLAY MUMBAI 130.00
            04/05/2022 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999980504000748881) 184.12
            04/05/2022 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999980504000748873) 2, 873.31
            Month June 2022
            04/05/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980504000748881) 33.14
            31/05/2022 MADEEASY PAYTM NEWDELHI 1, 780.44
            04/06/2022 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980604000941062) 148.21
            04/06/2022 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980604000941054) 2, 909.22
            Month July 2022
            04/06/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980604000941062) 26.68
            04/07/2022 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980704000745834) 2, 945.59 04/07/2022 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980704000745842) 111.84
            Month August 2022
            04/07/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980704000745842) 20.13 04/08/2022 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980804000847851) 75.02 04/08/2022 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980804000847844) 2, 982.41
            Month September 2022
            04/08/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980804000847851) 13.50
            04/09/2022 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980904000846612) 37.74
            04/09/2022 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980904000846604) 3, 019.64

            What is this charges?

            Now they are asking me a unjustified amount of Rs. 3019 on the purchase of product RS 18300/- Whose full amount was payed by me on the dated 18/03/2022. I have not purchased any product on EMI.
            This whole process of EMI charge on me is unjustified and illigal.
            I want this to be reversed.

            2. Apart from the above, i always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. High interest rate itself is a charge.

            3. I am using HDFC credit Card for last 10 years. I have cleared my all dues on time.

            Kindly go through the case and revert the charges Bank imposing for couple of mounths

            Dinesh Kumar
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mayuri N Nalli
              Sep 5, 2022
              Resolved
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              Resolved

              Address: borivali chikuwadi 400092

              I HAD BOOKED A TICKET LATER ON I CANCELLED IT FROM IRCTC, THE TICKET GOT CANCELLED THOUGH THE AMOUNT WHICH WAS DEDUCTED WHILE BOOKING THE TICKET WAS REFUNDED BY IRCTC, SUCH KIND OF MAIL HAS BEEN RECEIVED FROM IRCTC BUT MY MONEY HAS NOT BEEN RECEIVED IN MY HDFC BANK ACCOUNT
              I MADE PAYMENT FROM MY UPI : [protected]@okhdfcbank.
              Order no. :[protected]

              Refund Date : 21 Aug, 04:06 AM

              Refund RRN No. :[protected]

              Refund Amount : 1, 154.50

              Refunded To : UPI mayu****[protected]@okhdfcbank

              please refund this in our bank account ending 3458
              IFSC : HDFC000997
              +1 photos
              Oct 14, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                R
                Raviindia
                from New Delhi, Delhi
                Sep 5, 2022
                Resolved
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                Resolved

                Against Recovery Agent

                Address: New Delhi

                Hi HDFC Bank,

                This is Ravi.I have taken a cash on call loan in 2019 from HDFc bank in year 2019. I was paying regularly without any miss. Due to bad financial situation I lost my job and become bankrupt.However I told multiple time to some of bank guys please provide me sometime to arrange the money to short this issue or if will not possible I will try to settle the account after arranging the Money.

                But after...
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                R
                Ravindranath karanam
                Sep 5, 2022
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                Address: Jayanagar, bangalore

                In 2017, I was issued a credit card on my salary account, and the mailing address was my work place which is a a school. Within 1 year I quit that job. But I never received any credit from the bank during my tenure in that workplace. Later I started receiving calls to receive the credit card and they kept mailing to the school when I was not even working there anymore. I have not received or have been delivered any credit card by the bank and yet my outstanding amount is rs 4000. Due to which my cibil score has taken a hit. Why should I pay the amount for which I have not received any credit card nor used any service.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  P
                  powerandtorque
                  from Ghaziabad, Uttar Pradesh
                  Sep 4, 2022
                  Resolved
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                  Resolved

                  Address: Ghaziabad, Ghaziabad, Uttar Pradesh

                  We are channel partner of hdfc bank with code 420735. We have done business of about approximately 1 Crore with hdfc bank. We are a two wheeler dealership. We agreed for payment on every two wheeler loan we refer to hdfc bank and were to get 2 % payout on the loan amount. Till date no payment has been received and now we have been provided an invoive of 19000 approx for total business done instead of actual amount i.e. 200000 approx. Reason provided is that HDFC bank will pay only for files referred after opening of vendor code. But no such thing was conveyed to us. Moreover if that is the case then the delay caused in opening code is delebrate as we provided documnents on day 1 of our meeting. But they kept on asking for same documents again and again so as to delay opening of vendor code. It is requested to make them liable to pay our dues and if the platform fails to do so then guide us to prosecute them in court of law to hold them accountable for this fraudulent attitude and set their callous attitude straight and make an honest organisation out of them.

                  Power and Torque
                  VENDOR CODE 420735
                  Oct 8, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Radharaman Jaiswal
                    Sep 4, 2022
                    Resolved
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                    Resolved

                    Address: mirganj branch,hdfc

                    I am a saving aacount holder in hdfc bank.in mirganj branch bihar but my after visiting my nearest branch since 3 days, my kyc status is still in pending not update .please update my kyc as soon as possible.hdfc bank teams not focus in my kyc status
                    +1 photos
                    Sep 6, 2022
                    Complaint marked as Resolved 
                    my complain was resolved.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 10, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      K
                      Kash17
                      from Lucknow, Uttar Pradesh
                      Sep 4, 2022
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                      Address: Lucknow
                      Website: www.hdfcbank.com

                      Hdfc bank always keeps amount on hold for no reason, customer service cannot explain it, it is something mi revenue hold through gefu and it really is inappropriate. It has kept my 21, 370.56 rs on hold .
                      +1 photos
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                        P
                        Pradeep2111@
                        from Sikar, Rajasthan
                        Sep 4, 2022
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                        PRADEEP MOHAN
                        Loan no 5577003
                        Loan settled last year
                        Now forclosure this Loan
                        Contect no [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          md mazharuddin
                          from New Delhi, Delhi
                          Sep 4, 2022
                          Resolved
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                          Resolved

                          I have credit card bill outstanding Rs. 1, 33, 000, that out standing amount converted to 24 months emi, even after paying recent emi, they again hold amount Rs. 19, 640. why HDFC bank holding amount even after emi?

                          phone no : [protected]
                          credit card no : [protected]

                          I want settlement, I have no more intrest on paying emi. worst bank ever
                          +1 photos
                          Oct 6, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 05, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. Please write to us at priorityredressalRPM.[protected]@hdfcbank.com.

                          -Anay
                          HDFC Bank Customer Assistance
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                            E
                            Eswar us
                            from Thrissur, Kerala
                            Sep 3, 2022
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                            Address: Hdfc bank triprayar branch

                            The employee named Saint asked me for Rs 10, 000 for starting savings account and asked me for a cheque from other bank later I get to know that it's just 5, 000 to start a saving account in semi - urban branches
                            Also he never informed me that we can start account by depositing 5000 and later when I called he is lying alot and saying this is bank policy and all
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              AshokBodhe
                              from Pune, Maharashtra
                              Sep 3, 2022
                              Resolved
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                              Resolved

                              Address: Sudarshan nagar, lane 1, sane chowk, chikhali road, pune

                              I am receiving call from HDFC everyday for loans and Credit card offers, I have requested many executives when i receive calls from them that I do not have any requirements and stop calling me everyday but they are continue to call everyday which is very annoying.
                              Oct 10, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the caller details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                V
                                Vidya105
                                from Madhubani, Bihar
                                Sep 3, 2022
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                                Dear Sir/Madam,

                                Ref: HDFC two-wheeler loan ` 32451797

                                On a scrutiny of my Equifax bureau report, I observe that the referenced account has been reported with a Settled status in the repayment history. This is hindering my ability to avail fresh loans and I would like to know what needs to be done to update the account status as CLOSED/STANDARD. I need your assistance to resolve this issue with the bureau and help me become loan eligible.

                                [protected][protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shubham Nath Taver
                                  from New Delhi, Delhi
                                  Sep 3, 2022
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                                  Address: Boda

                                  Hi, My Name is Shubham Taver.
                                  I have worked in Hdfc bank T/W Loan branch Shujalpur Madhya Pradesh .
                                  From 15/03/2018 to 15/01/2019.
                                  Please provide my Resign letter and reliving letter.
                                  Thank you .
                                  SHUBHAM TAVER
                                  Employee code- S00400
                                  My email address - [protected]@gmail.com
                                  Contact number - [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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