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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 82

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M
Mustfaking98
from Kakinada, Andhra Pradesh
Jul 21, 2023
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Address: Kompally secunderabad telengana

I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
I want you to unblock my upi id as soon as possible.

Error : Bank Declined your payment
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    S
    Sathyaraj.Rajasekar
    from Bengaluru, Karnataka
    Jul 21, 2023
    Resolved
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    Resolved

    Address: A006, Aaspire heights apartments, Marathahalli, Bangalore

    Hi Team,

    My name is Sathyaraj R. I applied for a top-up loan and a renovation loan on May, 2022. I paid the processing fees as well. As I am at my native and not in Bangalore. I was not able to go to the Marathahalli Branch. I tried calling to the Sales representative, Krishna Murari. But he never attends my call. I made customer care complaints through the toll free number but in vain. I was not able to reach out to them at all. Then, I moved to Bangalore and went to the Marathahalli branch. They said the loan got auto closed and I need to pay the processing fees again to process the loan. I paid the processing fees again on April, 2023. After multiple follow-ups and multiple branch visits, they disbursed the top up loan on 26th June, 2023 which is of no use to me as my deadline to register the land was crossed. Now, the registration got cancelled as I couldn't make the registration on the agreed time. Still now, they didn't disburse my renovation loan at all. I registered multiple complaints on the hdfc customer care emails and customer care number. As I don't need the loan anymore, I want the processing amount to be refunded along with the MoD(which was not done) charges that I paid to the Sales representative. I request the authorities to take needed action and help me to get back my money.
    Aug 29, 2023
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 26, 2023
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Hi Sir,

    I submitted multiple complaints in the website and wrote multiple emails to customer.[protected]@hdfcbank.com, grievance.[protected]@hdfcbank.com. But my issue is not being solved. I can list out the request numbers. Please check and revert.
    07389135,
    [protected],
    [protected],
    06866142,
    06908376,
    06908226,
    06799803,
    29704056,
    06741305,
    06590081,
    06393513,
    29684297,
    06674013,
    06590081,
    06589529 and many more comlaints
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      A
      Aniket808727
      from Aurangabad, Maharashtra
      Jul 21, 2023
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      I opened saving account in HDFC about two weeks ago but still did not received welcome kit
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        S
        spsyco
        Jul 19, 2023
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        SALMAN, HDFC BAWANA SEC 5 BRANCH DELHI 110039

        Hi Team,

        Rupees 1593 + 944 debited from my account on 17 July 2023 with narration "INTER-BRN CASH CHG INCL GST 26523"

        ref no : MIR[protected]
        Acc no : [protected]
        MOb No : [protected]

        Can you please check and update the reason for debiting the amount from my account.

        Thanks
        SALMAN
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused to you. We wish to inform you that the provided account number is masked for security purpose. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          M
          Mohammad Farhan Akhtar
          from Jabalpur, Madhya Pradesh
          Jul 19, 2023
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          Address: Cherital, jabalpur

          I have saving account in hdfc bank since one year but yesterday there was a deduction of rupees 885 from my saving account in the name of depository charges even though I'm not using it on a single time now I want my money back
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            S
            Shekha Shah
            Jul 19, 2023
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            Address: No 36, Kanha Capital, Arun Complex, RC Dutt Rd, Alkapuri Society, Alkapuri, Vadodara, Gujarat 390007

            Dear customer care,

            Without any information, the bank has done two Debit transactions INR 5.90 from my account. I want to understand what was it about. I didn't perform the transaction, so who did it? I need the money back.

            Kindly reply as soon as possible.

            Hdfc account details :
            Account number: [protected]
            Customer id:[protected]

            Transaction details :
            1. Reference number: MIR[protected]
            Deducted date: 17 July 2023
            Amount: INR 5.90

            2. Reference number: MIR[protected]
            Deducted date: 17 July 2023
            Amount: INR 5.90

            I am waiting for your reply.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused to you. We wish to inform you that the provided account number is masked for security purpose. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              S
              saurabhprabhunemip
              from Pune, Maharashtra
              Jul 19, 2023
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              Address: Pune, India

              Hi Team,
              I have been charged with an amount of 236/- 3 times in the month of July
              even when my loans have been already closed in the month of June & March.
              For no reason the amount has been deducted & status in internet banking shows loan is closed.
              The details are as shown below,
              Loan transaction details
              1)SI FAIL DUE TO INSUFF BAL 270523-MIR[protected]
              Date- 17th July 2023 MIR[protected]
              Amount- 236/-

              [protected]EMI RTN Charges-March[protected]MIR[protected]
              Date- 11th July 2023
              Amount- 236/-

              [protected]EMI RTN Charges-March[protected]MIR[protected]
              Date- 11th July 2023
              Amount- 236/-
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Pranith rao
                Jul 18, 2023
                Resolved
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                Resolved

                This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                Kindly be informed that an amount of 812rs was deducted from my savings/salary account on 18nd july 2023 under the name of depository charges june-2023

                Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged 812rs This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                Please do the needful as earliest.
                Aug 26, 2023
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2023
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  G
                  Gori1112
                  Jul 18, 2023
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                  This is in reference to the transaction made into my account without intimating me by HDFC bank.

                  An amount of Rs 885 has been debited for the month of JULY 2023 from my salary account, mentioning about 'DEPOSITORY CHARGES JUNE 16' with regard to my demat account Which I have never used this account.

                  When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

                  Can anyone help me to refund my Rs 885

                  Please help and give me an update.

                  Thanks
                  Gurpreet Singh
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    S
                    saurabhprabhunemip
                    from Pune, Maharashtra
                    Jul 18, 2023
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                    Address: MIT Marathon, Bank House, Bund Garden Rd, Sangamvadi, Pune, Maharashtra 411001

                    Hi Team,
                    Amount of 236 has been debited 3 times from my account on 17th July 2023 & 11th July 2023
                    Details for the transaction are,
                    1)17th July 2023
                    SI FAIL DUE TO INSUFF BAL 270523-MIR[protected]
                    Transaction ID MIR[protected]
                    Amount 236

                    2)11th July 2023
                    [protected]EMI RTN Charges-March[protected]MIR[protected]
                    MIR[protected]
                    Amount 236

                    3)11th July2023
                    [protected]EMI RTN Charges-March[protected]MIR[protected]
                    MIR[protected]
                    Amount 236
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      Veguru Ramesh
                      Jul 18, 2023
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                      Address: Address: Adroit Apartments, thazhambur, Chennai, 600130

                      Ac number: [protected]

                      I have a saving account with hdfc .I saw today their is a additional ammout was debited from account with AcH debit charges . This is first time I am facing this issue without intimate and cut from my account

                      Please do the needfull, attachment reference screen shot

                      Thanks
                      Ramesh
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        akhil_cirg
                        from Mathura, Uttar Pradesh
                        Jul 18, 2023
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                        Address: TYPE-II/25, ICAR- CENTRAL INSTITUTE FOR RESEARCH ON GOATS, MAKHDOOM, FARAH, MATHURA, UTTAR PRADESH-281122

                        Hi Sir,

                        June month HDFC credit card i pay EMI of rs. 10, 160/- on[protected]. which belongs to me.
                        1st EMI loan no. 89896793
                        2nd loan no. 89896792
                        3rd loan no. 91593685

                        21/06/2023 OFFUS EMI, INT NBR:04, [[protected]] (Ref# 09999999980621003865858) 72.09
                        21/06/2023 OFFUS EMI, INT NBR:04, [[protected]] (Ref# 09999999980621003865833) 89.42
                        21/06/2023 OFFUS EMI, PRIN NB:02, [[protected]] (Ref# 09999999980621003865866) 5858.66
                        21/06/2023 OFFUS EMI, PRIN NB:04, [[protected]] (Ref# 09999999980621003865825) 2206.18
                        21/06/2023 OFFUS EMI, INT NBR:02, [[protected]] (Ref# 09999999980621003865874) 157.27
                        21/06/2023 OFFUS EMI, PRIN NB:04, [[protected]] (Ref# 09999999980621003865841) 1778.63

                        Credit card call center its very hard to talk with the executive now a days. All are very busy and trying to solve customer issues by Automatics message options system. and some kind of issues only will solve after having talk personally with team.

                        My Name: Akhilesh Kumar
                        Mobile No. [protected]
                        email: [protected]@gmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
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                          V
                          Vetrie Velan
                          from New Delhi, Delhi
                          Jul 18, 2023
                          Resolved
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                          Resolved

                          Have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 1720 is deducted from my account on 17/07/2023.

                          I have called customer care and they told me that this amount is deducted because of payment bounce.

                          I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                          Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                          Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                          Please please help me resolve this and return my money
                          Aug 27, 2023
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 26, 2023
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            Vish0117
                            from Delhi, Delhi
                            Jul 17, 2023
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                            Website: www.hdfcbank.com

                            Hello, today hdfc bank deducted around 5000rs from my account in 12 different transactions in a single day. I have attached screenshot below. Can i know the reason for this deduction?

                            My account no. [protected]
                            Mob no. [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              M
                              Maheshbabu Chilaka
                              Jul 17, 2023
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                              Rupees 7570 was debited from my account with the narration of "INTER-BRN CASH CHG INCL GST 260523-MIR[protected]". Please check and let me know the reason why the amount was debited from my account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                S
                                Jul 16, 2023
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                                Address: Govind nagar beach no 2 Havelock

                                Something my minus balance was 12000 ... When my salary credit all money deducted now I don't hav anything i want my money back please
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  pam123@
                                  from Kolkata, West Bengal
                                  Jul 15, 2023
                                  Resolved
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                                  Resolved

                                  Address: Kolkata

                                  Dear Concern,

                                  This is to inform you that HDFC Bank hold the total amount of Rs 7861.65 ( Rs 5079.40 for service charge & Rs 2782.25 for my loan account over due amount )

                                  Today on 15th July 2023 I have done all the payment of Rs 7861.65 . Please deduct this amount from my A/C

                                  A/C number: [protected]
                                  Hold amount : Rs 7861.65

                                  Please find the attachment for your reference.

                                  Please deduct Rs 7861.65 from my account.

                                  Regards,
                                  Pamela
                                  Jul 18, 2023
                                  Complaint marked as Resolved 
                                  Resolved
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Still no response. Please do the needful ASAP.
                                  Before your service was awesome, after writing you within 24 hours my problem solved. But now after writing 48 hours also no initiative. Please do the needful
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                                    P
                                    Jul 15, 2023
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                                    I was travelling to Vietnam from Kolkata airport on 5th of April 2023. I used my Priority pass at the airport lounge of international terminal. My priority pass comes with 12 international and domestic complimentary transactions. Still I was charged a hefty amount. I feel cheated by the bank as they have falsely charged me even though I am supposed to get complimentary access on the lounge.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Monikarai
                                      Jul 14, 2023
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                                      Address: DELHI

                                      Hello sir,

                                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                      Kindly be informed that an amount of rs 812.19/- was deducted from my savings account on 13 july 2023 under the name of depository charges MAY-2023

                                      Please do the needful as earliest.

                                      Regards,
                                      MONIKA RAI
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      I didn't receive any information till yet i want my money back I am a student this money is very valued for me I live in the pg // kindly refund my money asap please I request you
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        Varun_24
                                        Jul 14, 2023
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                                        I have made a transaction of 15000 via IMPS.
                                        I have received a message saying transaction time out.
                                        Money is debited from my account.
                                        Please support if my money would be reverted back to my account.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay, Service Manager
                                        HDFC Bank Customer Assistance
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