HDFC Bank Complaints & Reviews

Hi Team,

My name is Sathyaraj R. I applied for a top-up loan and a renovation loan on May, 2022. I paid the processing fees as well. As I am at my native and not in Bangalore. I was not able to go to the Marathahalli Branch. I tried calling to the Sales representative, Krishna Murari. But he never attends my call. I made customer care complaints through the toll free number but in vain. I was not able to reach out to them at all. Then, I moved to Bangalore and went to the Marathahalli branch. They said the loan got auto closed and I need to pay the processing fees again to process the loan. I paid the processing fees again on April, 2023. After multiple follow-ups and multiple branch visits, they disbursed the top up loan on 26th June, 2023 which is of no use to me as my deadline to register the land was crossed. Now, the registration got cancelled as I couldn't make the registration on the agreed time. Still now, they didn't disburse my renovation loan at all. I registered multiple complaints on the hdfc customer care emails and customer care number. As I don't need the loan anymore, I want the processing amount to be refunded along with the MoD(which was not done) charges that I paid to the Sales representative. I request the authorities to take needed action and help me to get back my money.

I opened saving account in HDFC about two weeks ago but still did not received welcome kit

SALMAN, HDFC BAWANA SEC 5 BRANCH DELHI 110039

Hi Team,

Rupees 1593 + 944 debited from my account on 17 July 2023 with narration "INTER-BRN CASH CHG INCL GST 26523"

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
SALMAN

I have saving account in hdfc bank since one year but yesterday there was a deduction of rupees 885 from my saving account in the name of depository charges even though I'm not using it on a single time now I want my money back

Dear customer care,

Without any information, the bank has done two Debit transactions INR 5.90 from my account. I want to understand what was it about. I didn't perform the transaction, so who did it? I need the money back.

Kindly reply as soon as possible.

Hdfc account details :
Account number: [protected]
Customer id:[protected]

Transaction details :
1. Reference number: MIR[protected]
Deducted date: 17 July 2023
Amount: INR 5.90

2. Reference number: MIR[protected]
Deducted date: 17 July 2023
Amount: INR 5.90

I am waiting for your reply.

Hi Team,
I have been charged with an amount of 236/- 3 times in the month of July
even when my loans have been already closed in the month of June & March.
For no reason the amount has been deducted & status in internet banking shows loan is closed.
The details are as shown below,
Loan transaction details
1)SI FAIL DUE TO INSUFF BAL 270523-MIR[protected]
Date- 17th July 2023 MIR[protected]
Amount- 236/-

[protected]EMI RTN Charges-March[protected]MIR[protected]
Date- 11th July 2023
Amount- 236/-

[protected]EMI RTN Charges-March[protected]MIR[protected]
Date- 11th July 2023
Amount- 236/-

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of 812rs was deducted from my savings/salary account on 18nd july 2023 under the name of depository charges june-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged 812rs This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

This is in reference to the transaction made into my account without intimating me by HDFC bank.

An amount of Rs 885 has been debited for the month of JULY 2023 from my salary account, mentioning about 'DEPOSITORY CHARGES JUNE 16' with regard to my demat account Which I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

Can anyone help me to refund my Rs 885

Please help and give me an update.

Thanks
Gurpreet Singh

Hi Team,
Amount of 236 has been debited 3 times from my account on 17th July 2023 & 11th July 2023
Details for the transaction are,
1)17th July 2023
SI FAIL DUE TO INSUFF BAL 270523-MIR[protected]
Transaction ID MIR[protected]
Amount 236

2)11th July 2023
[protected]EMI RTN Charges-March[protected]MIR[protected]
MIR[protected]
Amount 236

3)11th July2023
[protected]EMI RTN Charges-March[protected]MIR[protected]
MIR[protected]
Amount 236

Ac number: [protected]

I have a saving account with hdfc .I saw today their is a additional ammout was debited from account with AcH debit charges . This is first time I am facing this issue without intimate and cut from my account

Please do the needfull, attachment reference screen shot

Thanks
Ramesh
[protected]

Hi Sir,

June month HDFC credit card i pay EMI of rs. 10, 160/- on[protected]. which belongs to me.
1st EMI loan no. 89896793
2nd loan no. 89896792
3rd loan no. 91593685

21/06/2023 OFFUS EMI, INT NBR:04, [[protected]] (Ref# 09999999980621003865858) 72.09
21/06/2023 OFFUS EMI, INT NBR:04, [[protected]] (Ref# 09999999980621003865833) 89.42
21/06/2023 OFFUS EMI, PRIN NB:02, [[protected]] (Ref# 09999999980621003865866) 5858.66
21/06/2023 OFFUS EMI, PRIN NB:04, [[protected]] (Ref# 09999999980621003865825) 2206.18
21/06/2023 OFFUS EMI, INT NBR:02, [[protected]] (Ref# 09999999980621003865874) 157.27
21/06/2023 OFFUS EMI, PRIN NB:04, [[protected]] (Ref# 09999999980621003865841) 1778.63

Credit card call center its very hard to talk with the executive now a days. All are very busy and trying to solve customer issues by Automatics message options system. and some kind of issues only will solve after having talk personally with team.

My Name: Akhilesh Kumar
Mobile No. [protected]
email: [protected]@gmail.com

Have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 1720 is deducted from my account on 17/07/2023.

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money

Hello, today hdfc bank deducted around 5000rs from my account in 12 different transactions in a single day. I have attached screenshot below. Can i know the reason for this deduction?

My account no. [protected]
Mob no. [protected]

Rupees 7570 was debited from my account with the narration of "INTER-BRN CASH CHG INCL GST 260523-MIR[protected]". Please check and let me know the reason why the amount was debited from my account.

Something my minus balance was 12000 ... When my salary credit all money deducted now I don't hav anything i want my money back please

Dear Concern,

This is to inform you that HDFC Bank hold the total amount of Rs 7861.65 ( Rs 5079.40 for service charge & Rs 2782.25 for my loan account over due amount )

Today on 15th July 2023 I have done all the payment of Rs 7861.65 . Please deduct this amount from my A/C

A/C number: [protected]
Hold amount : Rs 7861.65

Please find the attachment for your reference.

Please deduct Rs 7861.65 from my account.

Regards,
Pamela

I was travelling to Vietnam from Kolkata airport on 5th of April 2023. I used my Priority pass at the airport lounge of international terminal. My priority pass comes with 12 international and domestic complimentary transactions. Still I was charged a hefty amount. I feel cheated by the bank as they have falsely charged me even though I am supposed to get complimentary access on the lounge.

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 812.19/- was deducted from my savings account on 13 july 2023 under the name of depository charges MAY-2023

Please do the needful as earliest.

Regards,
MONIKA RAI

I have made a transaction of 15000 via IMPS.
I have received a message saying transaction time out.
Money is debited from my account.
Please support if my money would be reverted back to my account.

I tried to contact milti times, already shared the documents multiple time for kyc updation but still unable to proses my request, my loan number is[protected], demand letter also shared, due date is missed as bank is not responding back to my continued email chain from id anjali.[protected]@gmailcom