HDFC Bank Complaints & Reviews

I sent the mail to [protected]@hdfclife.com for the resumption of my policy and attached all the required documents along with the mail (Aadhar, pan, cancelled cheque). They provide me the link for the online resumption. I clicked on the link and one new page opened where one executive video called me. I was in the hospital due to my leg fracture. He convinced me first to continue with the policy. And after wasting my 15 mins he finally provided me the final link for the surrender of the policy. I tried from my mobile as well as from my laptop but the same error was coming that “the quote is not available in system currently, please visit the nearest hdfc life branch to generate your surrender quote.” After this I sent the screenshot and mailed to to [protected]@hdfclife.com but from that day I haven’t received any reply even I called on the toll free no but the customer service executive also asking me to wait. For how long I need to wait? I have paid all the premium on time. And when I requested for the urgent withdrawal I need to wait to so many days and still counting.. pathetic service from hdfc life. I will never suggest anyone to invest in hdfc life.

I would like to inform you that I am getting too many calls in a day on daily basis from HDFC Bank for personal loans where I have been telling the them that I do not need any loan, Inspite of informing them I still keep getting calls regularly. Hope you people understand and stop calling / disturbing/ irritating me from now onwards. I do not want any loan.

Kindly remove my number +91-[[protected]) from your database. Hoping that I do not to get any call from HDFC Bank for personal loan.

Bank as made my account balance negative to -16000 and same is not be mentioned in my statement. the reason behind it. Also I have some funds to be credited in my account which is less than the negative amount. I really need it to be cleared as soon as possible.

I have a salary account in hdfc bank. Few months ago 590rs was put on hold from my bank account. Don't know the reason why it was put on hold tried to contact bank for this but never got the reply. Now again 815 rs has been put on hold from my account and again don't know why it has been put in hold and now the tial hold amount reflecting is 1400. I don't know why it is being put on hold and never released the payment. Bank customer care never respond. Please look into the matter and get it resolved. Big help for me.

I am now so sick and tired of this. Even though I have cleared all my loan emi and payment on time still bank is holding charges without knowing the reason.

Account no [protected]
Branch Noida sector 110
IFSC HDFC0000930

I have asked an HDFC bank employee to convert my account from minor to Major and he said that it will done by evening but It has not been done so I went to HDFC Branch next day and ask the about it but he was saying that it will take more than 5 days but I need it within 2 days or within a day, they were very careless and providing very slow services.

It's a humble request to the head of the HDFC to take actions as soon as...

Hi,
I hold HDFC bank savings account for 14 years. I recently applied for a personal loan. The personal loan department made it clear that I need to mandatorily buy HDFC Life Sanchay plus policy to avail the personal loan. They asked my credit card details before informing this. When I saw the charge of premium on my card I was shocked. I have to now surrender the policy within 15 days and pray god that your will refund the amount. Is this what HDFC encourages their employees to do?

I have salary account with HDFC bank which got converted into saving account on September 2018 when I left my job. After opening my salary account with HDFC bank through Hexaware technologies Nagpur, I had to settle back to my hometown due to my father's health issue. Since then I was not able to visit home branch where I have my account. I visited local branch (warora, district- chandrapur, Maharashtra) and called customer service in regards of closing account but they were not able to help because this account has not maintainence charges of around 8000 as of now.

I cannot visit Home branch because my current condition does not allow me to do so. I can only visit local branch and they are asking me to Get my account to zero So that, they can further proceed to closing the account.

Please waive off the occured non- maintainence charges of RS 8000 or whatever the exact amount is that had been penalised for not maintaining minimum balance.

It will not effect my civil score but still it feels inconvenient to have dormant account. I confirm that, I will not be able to pay this amount as I am not financially able.

If only Home branch can settle this issue then please arrange a callback from home branch so that, I can convey my message to them.

Kind regards,
Nikhil B.
Account number[protected]

PS: On my search I found that as per RBI guidelines bank cannot charge a customer for not maintaining minimum balance on a dormant account.
Below is the link for your reference containing RBI guidelines:

https://rbidocs.rbi.org.in/rdocs/notification/PDFs/MBLRDC201114.PDF

My account in hdfc bank but Sep month to may 590+531 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but amount available in account and this really rubbish bank my situation very low this time and am not pay ach debit return charges without any action pls i request to refund this amount.

My customer ID is[protected]
I applied with the help of one of representative on 7/09/2022.
At the time of applying, I asked her to disclose any hidden charges and also, requested to give me best suitable deal. As I only wanted to pay least amount of interest. I was ready to pay maximum down payment.
She also promised to waive off HP charge as well if I apply for loan before 10th September.

Now, once the loan is sanctioned she withheld my login file as there was some discount pending related to bike purchase. Once that was confirmed on Monday I asked to provide me all the charges details and interest amount. Then I found out that she has not waived off HP charge and provided me with the deal where I ended up paying maximum possible interested amount.
She was also not aware about the preclosure process for this loan. I had to take help from phone banking to get information about that.
Her name is Aarti Tayal.
I purchased this bike from Bajaj showroom Shamli and she is an HDFC agent there.
I had very terrible experience of her and I do not want to further continue this loan.
Also, I want HDFC Bank to take action against her for making false Promises.
Awaiting a speedy resolution.

Contact number - [protected]
Call me if need any further information

Dear Team,

Today 16, 000 RS was debited from my account against international transaction Mark and service tax charges, request you to let me know the reason and against which transaction this charges were debited.

My money us kept on hold please remove the hold from my account so can iam able to use my account balance

The amount of rs 825 is been kept on hold and the amonut credited to my account has been debited automatically .please help me to out to remove the hold from my account

Sir/Madam

My self Kharaiti Lal, i was informed by HDFC Bank, Phase 10, Mohali Branch employee Ms. Amandeep, Employee ID A55267 and her colleague about the Insta Loan of Rs. 5, 00, 000/-.

i was further informed that i have to pay a Monthly EMI of Rs. 13, 137/- including GST for the 4 years and no other taxes or GST amount on Monthly EMI has to be paid by me.

it is submitted that i have the phone recording of this conversation in which bank employee was informing me about Insta Loan of Rs, 5, 00, 000/- and i can provide the contact number of Ms. Amandeep & recording too

but now HDFC bank has charged me GST an amount of Rs. 772.20/- on my monthly EMI.

With this backdrop, it is requested you to do the needful action against HDFC bank and Bank Employee for providing wrong information.

Further, it is requested that HDFC bank may be directed to pay all the amount of GST on My monthly EMIs and other charges too

Thanks & Regards

Kharaiti Lal
Contact No [protected], [protected]
Email id [protected]@gmail.com

A sum of rupees 590 getting deducted every year without any notice. And i want to know whether i will get refund if i close my HDFC account.

Hello Team HDFC Bank,

On the 5th of August 2022, I received an SMS stating that my account has been restricted due to an undeliverable address after that I visited the branch and did a re-KYC and after that, my account got blocked and after a few days, I received the address change letter & took it to the bank and asked why is still my account blocked they said it will be solved but it didn't then they scanned the letter and sent it to the backend team but no response and now it has been more than weeks & my account is still blocked and due to which I'm unable to make any transactions through my account and this situation now has been more than a month. I'm really disappointed and frustrated with this service of HDFC Bank. Please help me unblock my account.

Thanks Regards

Ach riturn debit charg 3 time cut 531rs plz rufund my money and cancel Ach Debit riturn charge

I am an NRI Customer of HDFC Bank. Not receiving any OTP SMS. Due to that, I cannot use any of the online/mobile banking services.

I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter and for the last one week I am getting a reply from my home branch that the home verification is done and the account will be activated by the evening but no success so far...even today they told that the account is...

I Piyal Majumdar and my account no 8s [protected]...last 2 month i going through a hard time. That why I unable to pay the emi as well as credit card dues...but i'm not able to understand the transaction detail. On 9th deposited 12850, but not a single emi deducted. Need the clear view.

Actually I was not able to understand why still their is linked loan section in my hdfc netbanking app even after i paid the whole outstanding amount with 50days, does it gonna affect mt credit score or something like that? Or its gonna charge me something? Can you please let me know how i can get rid of the same