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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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S
seetharam04
Jul 7, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Hi,
There is a No debit status placed on my hdfc account and was not at all informed about that..
There is no proper answer from the phone banking officer.

What should I do ?
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    bhavnabartwal
    Jul 6, 2023
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    I just found out that an amount of ₹ 5, 171.47 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever from this account card.

    Ref. No. Mir[protected]. Dc intl pos txn markup+st[[protected]]

    I have not done any transactions from my debit card and have not used my debit card at all.

    Please reply fast.

    Thanks
    Bhavna
    6th July 2023
    HDFC Bank customer support has been notified about the posted complaint.
    -mir[protected]
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      D
      Debyenduuuu
      Jul 6, 2023
      Jul 26, 2023
      This thread was updated on Jul 26, 2023
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      Please Unhold the amount from my account as I am unable to repay my credit card bill

      Ac No. - [protected]
      Customer ID[protected]

      Please do the needful on urgent basis as I have pay the interest on the credit card due amount

      Either un-hold the amount and transfer it to my savings account so that I can pay the due amount.

      OR

      Please transfer the hold amount towards the credit card payment.

      Whatever needs to be done do it in urgent basis
      Because I am paying the interest for each late days
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        D
        Debyenduuuu
        Jul 6, 2023
        Jul 26, 2023
        This thread was updated on Jul 26, 2023
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        Please Unhold the amount from my account as I am unable to repay my credit card bill

        Ac No. - [protected]
        Customer ID[protected]

        Please do the needful on urgent basis as I have pay the interest on the credit card due amount
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          A
          Akash2706
          Jul 6, 2023
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          Dear HDFC Bank,

          Without any information bank has deducted Rs 1770 from my account without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Name - Akash Ekbote
          Hdfc account details :
          Account number :[protected]
          Customer id :[protected]

          Transaction details :
          Reference number : MIR[protected]
          Deducted date : 29 june and 6 july 2023
          Total Amount Deducted : 1770

          I am waiting for reply.
          HDFC Bank customer support has been notified about the posted complaint.
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            Akash2706
            Jul 6, 2023
            Jul 26, 2023
            This thread was updated on Jul 26, 2023
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            Resolved

            Dear HDFC Bank,

            Without any information bank has deducted Rs.1770 from my account without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

            Kindly reply as soon as possible

            Name - Akash Ekbote
            Hdfc account details :
            Account number :[protected]
            Customer id :[protected]

            Transaction details :
            Reference number : MIR[protected]
            Deducted date : 29 june and 06 july 2023
            Total Amount Deducted : 1770

            I am waiting for reply.
            Jul 6, 2023
            Complaint marked as Resolved 
            Bank doesn't contacted me. My money also deducted without any reason
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected]
            along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              S
              Sreekanthjahnavi
              Jul 6, 2023
              Jul 26, 2023
              This thread was updated on Jul 26, 2023
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              Hello Team,

              My HDFC Account ([protected]) has been blocked from past 10 days, when i tried to know the reason for this, they mentioned high amount of transaction has been done from my account and so they have blocked. I have given them explanation stating that my salary has increased more than 100 percent and i took loans and even i am using the same account for fanatsy game apps so transactions has been more, but still now they have not resolved my issue. Can you please help on this
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                P
                Parth Udwani
                Jul 5, 2023
                Jul 26, 2023
                This thread was updated on Jul 26, 2023
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                Address: 14 Vrindavan society chhota udepur

                I have closed my bank account 6 months ago.
                Then also I was getting mails of HDFC about low balance alert, so I visited the branch personally but clerk told me that my account has been closed.
                Yesterday when someone transferred me funds through upi then also it credited in HDFC account and it has now went on hold.
                Do the needful. This is unprofessional deed by such a reputable bank.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  Adeshbir Sra
                  Jul 4, 2023
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                  I recently made a transaction on Adidas which was not done and immediately got message that transaction reversed but I check my balance is same
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Arpita31
                    Jul 3, 2023
                    Jul 26, 2023
                    This thread was updated on Jul 26, 2023
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                    Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
                    Website: www.hdfcbank.com

                    I have made a payment of Rs. 1142 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of April, 2023 - June, 2023 against the consumer ID:[protected] on 30.03.2023, but wbsedcl has not yet received the payment although the amount has been debited from my account.

                    UPI transaction ID:[protected]

                    I have attached the Gpay payment Screenshot .

                    Kindly do the needful to refund the amount as soon as possible.

                    Feel free to contact me with this matter.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Arpita31's [Complaint's author] reply, Aug 16, 2023
                    What would be the reference number? Can you please tell how can I contact you directly.
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                      S
                      shrivas3
                      Jul 3, 2023
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                      Resolved

                      Hi Team,

                      Yesterday I transferred a very big amount from hdfc to my SBI account using IMPS but that money didn't reach there and it is timed Out. I am in a big problem now. Can you please help?

                      IMPS[protected]
                      Jul 3, 2023
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        S
                        Swapanjjj8617
                        from Egra, West Bengal
                        Jul 2, 2023
                        Jul 27, 2023
                        This thread was updated on Jul 27, 2023
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                        Dear Respected Sir/Mam,
                        I am struggle with my savings account from 28th June to go. I can't make withdrawal From my savings account It's inactive state and no debit mark on my savings account.
                        I visited multiple time in branch for the issue but bank staff Ignoring to resolve the issue and said same words that our head office done the no debit mark on your account we can't do anything. We can only forward mail once you submitted Gst and trade license. But here is problem I don't have any document such as they needed. I am doing small home business not a registered business. I asked them any alternative methods to resolve my problem they ignoring me.

                        Today 1/7/23 From hdfc bank OVD verification team comes in my home and verified successfully my home and business as stock point where and what type business I am doing.

                        But after verification yet not active my account I contact over call to bank for reactivation of my account but they said RBI needed verification that's reason we are verified but no debit issue we can't help you without required documents.

                        I am really struggle with money my wife she is pregnant and serious patients everyday needed money to check up her condition within next weeks Delivery happening need money for surgery now I am very much suffering with the issue. Hdfc bank verification staff also seen my wife condition when they comes my home for verification. My wife and I Humbly requesting them to resolve immediately my debit not allowed problem from my account.

                        Please humbly requesting here please Re-active my account please remove No debit please allow me to withdraw money from my Savings account.
                        If you stay my position you could better understand how I am upset and suffering with money.
                        My whole balance I kept on hdfc bank for trust and no1 bank purposes without any doubt. But now struggle I say sorry If I done any mistake any suspicious huge business transactions from my savings account ! Please give me one chance. I done mistake without knowing bank savings account rules. Please Reactivate my account please remove no debit mark from my account.

                        Account Number-[protected]
                        Ifsc code-HDFC0000848
                        Name-Swapan Jana
                        Branch-Contai
                        Mobile-[protected]
                        [protected]@gmail.com

                        Thanks & Regards
                        Swapan Jana
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 27, 2023
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. We wish to inform you that our team has replied to you via email on July 21, 2023 vide email Interaction ID 29465661. We request you to kindly refer & reply on the same email in case of further assistance/clarification. -Ajay, Service Manager
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                          M
                          Mohd_Abdul_Nishath
                          from Hyderabad, Telangana
                          Jul 2, 2023
                          Jul 26, 2023
                          This thread was updated on Jul 26, 2023
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                          Address: MBranch :- Mehdipatnam, No 122, 825 & 826, SGM Mall, aehdipatnm, Hyderabad, Telangana 500028

                          I was using HDFC Bank Past 10 Year or more than that for My salary Account,
                          How come HDFC Bank charges thrice in the name of ACH Debit Return Charges, I want to know the reason behind this.
                          I haven't got any information about deductions, Though I have checked In the statement then I got to know that I have been charged.
                          1.ACH Debit return charges[protected]MIR[protected]Rs)
                          2.ACH Debit return charges[protected]MIR[protected]Rs)
                          3.ACH Debit return charges[protected]MIR[protected]Rs)
                          Total I have been charged - 1770 Rupees
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            A
                            agatkar_akshay
                            from Pune, Maharashtra
                            Jul 1, 2023
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                            I had purchaced an item from Flipkart on emi which comes under no cost emi policy, i understand that the interest on emi was reduced by amazon from the device price. But now in my e statement I could see that I have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                            Please clarify!
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Swapanjjj8617
                              from Egra, West Bengal
                              Jun 30, 2023
                              Jul 26, 2023
                              This thread was updated on Jul 26, 2023
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                              Resolved

                              Need resolution immediately I am trouble now financial problems.
                              Take proper action on it
                              if I done any mistake on my account then I say sorry. But without any warning or notice how they can marks debit not allowed on my savings account ?
                              Read my full massage and resolved immediately Dear Respected Sir/Mam.
                              I am swapan jana written here about my issue account frozen/Inactive.
                              Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

                              I can't understand what is and why my account unfortunately Debit not allowed marked?
                              Please Allow me to withdraw money from my account immediately here below account details.

                              Account Number [protected]
                              Ifsc code HDFC0000848
                              Branch Contai West Bengal
                              Mobile number [protected]
                              Email [protected]@gmail.com

                              I already visited today nearly our branch for this their staff Ignoring my issue and said We are not marked this .Our head office has been marked this so we are not responsible. And one more things I am doing small home business not a registered business cause I belongs from nuclear family. Bank staff asking We need gst and trade license then we will be sending mail to our head office then only problem can solve. So now I am big trouble how I can get the documents and what I do now? My wife is pregnant after few days need surgery need money my all savings are on hdfc bank which is Debit not allowed currently. Sir please solve this Immediately. If you stay my position you could understood how I am upset and struggle with the issue today morning to go. Please do resolved my Debit not allowed from Savings account immediately. The whole available fund I have taken loan from online application you can check my cibil you could find out still default also I have taken loan from nearest our area from a person. Please resolved my issue as soon as possible.
                              Aug 29, 2023
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 26, 2023
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. We wish to inform you that our team has responded to your email on July 24, 2023 vide email Interaction ID[protected]. We request you to kindly refer & reply on the same email in case of further assistance/clarification. -Ajay, Service Manager
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                                S
                                Swapanjjj8617
                                from Egra, West Bengal
                                Jun 30, 2023
                                Jul 26, 2023
                                This thread was updated on Jul 26, 2023
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                                Resolved

                                Address: contai

                                Dear Respected Sir/Mam.
                                I am swapan jana written here about my issue account frozen/Inactive.
                                Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

                                I can't understand what is and why my account unfortunately Debit not allowed marked?
                                Please Allow me to withdraw money from my account immediately here below account details.

                                Account Number [protected]
                                Ifsc code HDFC0000848
                                Branch Contai West Bengal
                                Mobile number [protected]
                                Email [protected]@gmail.com

                                I already visited today nearly our branch for this their staff Ignoring my issue and said We are not marked this .Our head office has been marked this so we are not responsible. And one more things I am doing small home business not a registered business cause I belongs from nuclear family. Bank staff asking We need gst and trade license then we will be sending mail to our head office then only problem can solve. So now I am big trouble how I can get the documents and what I do now? My wife is pregnant after few days need surgery need money my all savings are on hdfc bank which is Debit not allowed currently. Sir please solve this Immediately. If you stay my position you could understood how I am upset and struggle with the issue today morning to go. Please do resolved my Debit not allowed from Savings account immediately. The whole available fund I have taken loan from online application you can check my cibil you could find out still default also I have taken loan from nearest our area from a person. Please resolved my issue as soon as possible.
                                Aug 28, 2023
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 26, 2023
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. We wish to inform you that our team has responded to your email on July 24, 2023 vide email Interaction ID[protected]. We request you to kindly refer & reply on the same email in case of further assistance/clarification. Assuring you the best of our services at all times. -Ajay, Service Manager
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                                  Vimalkumar Ravichandran
                                  from Madurai, Tamil Nadu
                                  Jun 30, 2023
                                  Jul 26, 2023
                                  This thread was updated on Jul 26, 2023
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                                  This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                  Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th May 2023 under the name of depository charges May 2022

                                  Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    sumandhillon691
                                    Jun 30, 2023
                                    Jul 27, 2023
                                    This thread was updated on Jul 27, 2023
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                                    Address: Vpo Sodhi Nagar city Ferozepur

                                    Dear sir/Madam,

                                    My Name is Sumanpreet Singh. I am SBI existing customer. My account details are below.
                                    Account Number :[protected]
                                    CIF No: [protected]
                                    Mobile Number: [protected]

                                    On 25-June-2023 UPI transactions was held on my account without my knowledge. UPI transactions amount was 70, 999. This transactions was not held by me. I did not gave any OTP or My Account and Debit card details to anyone. I don't know how's this transaction was held. Transaction details are below.
                                    Transaction Id: UPI/DR/[protected]/LAVESH S/HDFC/[protected]/remar
                                    Transfer To :[protected]

                                    Next Day Monday i visited Hdfc bank city ferozepur State Punjab.
                                    Branch manager cooperative me. He was asked me Money was transfer to Lavesh Sridhar HDFC account.

                                    I request you please look into this matter and help me to refund my 70, 999 money.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused to you. We request you to liaise with your initiating/ sender bank for further status on the case. Also, please contact your law enforcement agency / cyber crime center for further assistance. We further assure you that, we will fully cooperate with the investigating agency by providing all the details. -Anay, Service Manager
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                                      Gurdeepr
                                      from Kaithal, Haryana
                                      Jun 30, 2023
                                      Jul 28, 2023
                                      This thread was updated on Jul 28, 2023
                                      Resolved
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                                      Resolved

                                      Address: Fariabad

                                      Hey
                                      Inter- brn cash chg invl automatically cut money 1371 rupees in my account .so i request you to please credit my money back 😭😭
                                      Jun 30, 2023
                                      Complaint marked as Resolved 
                                      My gmail. [email protected] Mob. Number. 7988330657
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused to you. We would like to inform you that a reversal amount of Rs.1371.86 has been credited to your account on July 28, 2023. You may also check the same via Netbanking or Mobile banking services. HDFC Bank offers the customer the convenience of anywhere banking in any of our branches along with the extensive ATM network.However, to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. -Ajay, Service Manager
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                                        Satish7171
                                        from pune, Maharashtra
                                        Jun 30, 2023
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                                        Address: A28 Radhika Vihar wagholi

                                        I have applied for home loan top up and they have asked multiple documents at multiple time and last conversation which I had with them, they asked me to update adhar card address which I neglect doing bcz Adhar have my permanent address. After that Iam trying to get hold of them no response. Really pathetic service. Let me remind you in my case top up is very low and my home loan pending amount is also very less.I appt for hdfc bcz I have home loan with them and it will be easy to do top up. But this not the case.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern along with the home loan application number and your registered mobile number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay, Service Manager
                                        HDFC Bank Customer Assistance
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