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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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This is the second time this is occurring.
Rupees 1, 468 has been kept hold from my salary hdfc account for no reasons
First thing is that the account is a salary account thus there is no need for a minimum amount per month.
Last month the same issue happened and an officer from the bank called and informed that he'll revert it but nothing has happened.
I need an answer from the bank side.
It states...
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Akshat Pratap Singh
Aug 26, 2022
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Your request could not be processed, Please try again to continue.

I want to convert my HDFC credit card bill into emi but as i login using my phine number and otp it show ‘Your request could not be processed, Please try again to continue.’
Befroe going to choose transaction page....
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abhy90
from delhi, Delhi
Aug 26, 2022
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HDFC Bank - Net-banking Issue - high severity memo present on debit account

My HDFC account has been locked from the past couple of days. I recently changed my address in my profile - after which I received the following message -

"The address change letter for HDFC Bank Customer ID x412 has been undelivered. Please visit your nearest bank branch urgently to avoid a block on your account."

And to my surprise this block has happened in spite of the fact that there was no attempt at delivering...
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shidharhiras
from Hyderabad, Andhra Pradesh
Aug 26, 2022
Feb 9, 2023
This thread was updated on Feb 9, 2023
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Address: Hyderabad
Website: www.hdfcbank.com

Dear Sir,

I have paid all dues and closed the credit card also bank has shared NOC, but they have marked as negative account in cibil bureus as its been more than 7 months also when dispute raised to cibil bureus, Bank is not responding for the CIBIL Team to get it corrected and remove negative accounts in cibil bureus.

I have emailed to banks but they are denying to get it updated.

As this is hindering me to get fresh loans and credit cards.

Request you to update in all bureus and update as positive account.

Regards,
Shridhar H
+3 photos
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Sep 03, 2022
Updated by shidharhiras
Dear Team,

Please cross check, as while before making payments i have removed the restructured due to covid 19 and made payments for the complete outstanding amount,
as the account is showing negative as per the cibil report as the credit facility status showing Restructured due to covid 19, even after dispute raised to cibil bureaus they confirmed the bank has not responded.

Request you to check and update and confirm.

Note: Please find the attached cibil reports for Experian where it is marked as negative account. Please update in all bureaus Transunion, Experian, Equifax, Crif.

Regards,
Shridhar Hiras
Sep 10, 2022
Updated by shidharhiras
Dear Team,

When can i expect the response as i m just getting multiple dates but no output or response for the update.

Please update on earliest.

Regards,
Shridhar Hiras
Sep 27, 2022
Updated by shidharhiras
Dear Team,

No update still.

Regards,
Shridhar Hiras
Oct 06, 2022
Updated by shidharhiras
Dear Team,

I am not getting the issue resolved even after paying the complete outstanding, just marked as negative account since 9+ months, this is really affecting cibil and every 10 days they are giving dates and extending dates.

Please respond on earliest.
Dear Team,

Can this be reolved??
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    Manoj Babu G
    Aug 25, 2022
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    I performed the imps transaction of amount 20000, from my hdfc savings account to other bank account via mobile banking.

    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

    Message is as below :

    Update:ailed: Your money transfer of INR 20, 000.00 on 25-08-22 timed out. (HDFC Bank IMPS Ref[protected]. Not you? Call [protected].

    Account no : [protected]
    Transaction reff :[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete isse along with the tranaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      Pratik Bamane
      Aug 25, 2022
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      HFDC HAS PUT Hold on My Account [protected] . I want Details about Gefu hold ammount.
      HDFC Bank customer support has been notified about the posted complaint.
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        Maimoona212
        Aug 25, 2022
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        It’s been long since I opened my women saving account..
        In HDFC still no update…
        It is so frustrating …
        Look into it please
        Mob no: [protected]
        I can’t do any transactions 😡😡😡😡
        HDFC Bank customer support has been notified about the posted complaint.
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          Sambasiva Rao
          from Delhi, Delhi
          Aug 25, 2022
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          Hi HDFC,

          My loan account number[protected], I raised loan for 19 lakhs only. but given amount is 20 lakhs. from starting onwords i am reqeusting to raise it for 19 lakhs only. but your representative saying will raise for 19 only. after amount 20 lakhs came to my accouting she is saying as dont know how it happend and it is not her mistake.

          but i need to pay extra around 2100 rupees for 60 months. your represtative hand giveing neglegence answeres.

          My name is Sambasiva Rao Veera
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            Rushabh Dhake
            Aug 25, 2022
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            There are no outstanding from last month bill, in fact i paid the bill next day itself when it got generated.and it reflecting in statement too. but still it comes as outstanding amount in AUG BILL.

            case id : Re: '5988402' Credit card statement issue 5663: Rushabh Dhake
            HDFC Bank customer support has been notified about the posted complaint.
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              Rkg Travels Mani
              Aug 25, 2022
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              Address: tirupur

              My account 500 rupees debit to raysonic enterises ### was theeft my account- ### u roysonic- fraud punda.
              HDFC Bank customer support has been notified about the posted complaint.
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                Vedang Sawant
                Aug 25, 2022
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                GEFU charges levied on my Bank account

                From my account [protected], amount of Rs1166 have been gone on hold, its showing me as 'MIREVENUE HOLD THROUGH GEFU'. Please let me know for which transaction you have hold my Rs1166...
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                AbhishekThakur123
                Aug 25, 2022
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                This is Abhishek Kumar Thakur, a customer of HDFC bank, having a savings bank account in Dwarka Sector 5 branch, New Delhi.

                Recently my brother visited the said HDFC branch and the staff working there, without my authorisation, disclosed my account details including bank balance and other customer data to my brother. I do not have any problem with disclosing it to my brother, however, the fact that they disclosed the confidential customer data to a third party, without user's consent is a grave violation of right to privacy and the policy commitments of HDFC bank.

                Banks not only holds a fiduciary relation with its customers but are also required by SEBI and RBI regulations to protect customer data. The concerned staff member should be reprimanded or an appropriate disciplinary action should be taken by Branch manager.

                I request the concerned authorities to take strict action against such irresponsible conduct of the branch's staff. I would further take this action to higher authorities, if need be.

                Thank you,
                Abhishek
                HDFC Bank customer support has been notified about the posted complaint.
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                  Junaid Shaik
                  Aug 24, 2022
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                  Resolved

                  Hello, HDFC.

                  I Didn’t any transaction but amount got debited. Here is the text which I have received.

                  UPDATE: INR 12, 432.04 debited from HDFC Bank XX3139 on 24-AUG-22. Info: MCTF ATW22/[protected]XXXXXX407522BANGKOK. Avl bal:INR 21, 761.97

                  Please refund my amount. I left bangkok on 22nd Aug 2022. This was a failed transaction. Please refund my amount asap. I am
                  In need of it.
                  +2 photos
                  Sep 27, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 27, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    D
                    Dipesh@123
                    from Ajmer, Rajasthan
                    Aug 24, 2022
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                    Address: Adarsh nagar Ajmer 305001

                    Dear sir
                    I'm an account holder in Hdfc bank - Dipash Kumar Anandkar..
                    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and I never use this demate account..
                    885/- Rs.. amount deducted in my saving account this amount very big.. for me please resolve this issue..and refund this issue

                    Regards
                    Dipash Kumar
                    Cont. - [protected]
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 26, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Aug 31, 2022
                    Updated by Dipesh@123
                    Account/Customer ID:
                    [protected]
                    Registered Contact Details/Email ID:
                    [protected]

                    Dear sir
                    I'm an account holder in Hdfc bank - Dipash Kumar Anandkar..
                    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and I never use this demate account..
                    885/- Rs.. amount deducted in my saving account this amount very big.. for me please resolve this issue..and refund this issue

                    Regards
                    Dipash Kumar
                    Cont. - [protected]
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                      Poonam Chugh
                      Aug 24, 2022
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                      Address: Chandigarh

                      Dear Team,

                      I worked with HBL Global Pvt Ltd in Chandigarh branch in year 2009.
                      Name:Poonam
                      Grade was G7
                      Employee code :P11531

                      Please tell me the status of my PF.

                      Reply at below Email asap: [protected]@gmail.com

                      Looking forward for the solution.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        praneeth kompally
                        Aug 24, 2022
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                        I've applied for a credit card of HDFC Bank through Paytm it's been 9 days and I also completed documentation and kyc through video call by an agent but still I haven't got any from their end it usually takes 3-5 days for an update but it's totally unsatisfactory please look into the issue and solve it as soon as possible
                        HDFC Bank customer support has been notified about the posted complaint.
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                          dheerajstylex
                          Aug 24, 2022
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                          As an NRE staying abroad, I have sent my father to HDFC bank (Suharsha Towers, Thrissur, Kerala) to withdraw Rs 16Lakhs with a cash cheque but, they denied to release the amount saying that, they have limitted to pay only Rs 2lakhs and service charges (Rs 100 per Lakh) will be applied for further payment upto 10Lakhs and many documentation is required for such a withdrawl. Anyhow, Rs 16 Lakhs can't release at any cost.

                          My another NRE account in State Bank of India and South Indian Bank welcomed me and ready to pay the full amount with any paper work or conditions. My question is, What kind of Support they are giving for an NRE customer? An NRE customer has to fly to the home branch for a direct withdrawl every time???
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Farhanss
                            from Mumbai, Maharashtra
                            Aug 24, 2022
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                            I have taken jumbo loan on credit card ending 0600
                            and last month there was some crucial problem by daughter was not well so it was necessary to focus on him. So I was not able to pay the emi of the last month.
                            So late fees of 500 was charged
                            My humble request is to reverse it
                            I will clear the last month and this month both before the due date
                            HDFC Bank customer support has been notified about the posted complaint.
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                              jegeorge
                              Aug 24, 2022
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                              I have booked an FD through netbanking. Now the issue is while I am trying to break this FD then I am unable to liquidate it and I need this to be liquidated
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Nageshwar123456
                                from Hyderabad, Andhra Pradesh
                                Aug 24, 2022
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                                I am getting unwanted calls from HDFC Bank every day
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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