Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
salman.mulani
from Navi Mumbai, Maharashtra
Sep 7, 2022
Resolved
Report
Copy
Resolved

I am staying for a longer period abroad and my indian number was not going to be active.
So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
However after coming over here i am not receiving any otps on my international number after multiple retries.
Sep 7, 2022
Complaint marked as Resolved 
Hi Hdfc bank, I am trying to generate otp for my registered number but I am not getting otp on phone. Now I am staying in saudi for some period as I tried to generate otp from different stakeholders' application I am able get the from them but not from HDFC. phone number:-+91 9664384201 email:- [email protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mann3340
    from Gurugram, Haryana
    Sep 7, 2022
    Report
    Copy

    Transaction Declined in HDFC Credit Card

    I am paying Credit Card bill every month, though credit limit showing available byut transactions getting failed. In this regards, when U contacted customer care they told that as restructuring is on process in the card, so it can't be used in that time. Hence please solve this and allow me to do transactions in card.
    Card number last 4 digit 2536 millennia card....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    ravipanchal99
    Sep 7, 2022
    Report
    Copy

    Address: Mira road, Mobile No. 9833320140 / 7738857078

    Dear Sir,
    I am Mrs. Rinal Ramchandra Patil, wife of Late Ramchandra Rajaram Patil.
    I would like to inform you that my husband has taken home mortgage loan of Rs. 30 lacs from HDFC Ltd. And insurance against same loan from HDFC life insurance company.
    My husband has passes away on 07th February 2022 in road accident while coming home from factory.
    Required all documents are submitted with insurance claim settlement application in the first week of March 2022.
    Miss. Shruti from HDFC Ltd. Mira Road branch was committed that claim will settle in Three months.
    Your third-party investing officer visited at home for verification on dated 25 March 2022.We were submitted all required documents to them.
    After that day by day, we have submitted more documents to you as requested thru email.
    After three Miss Shruti gave us reference of Mr. Ashwin Nayak, an officer of HDFC life insurance company and stopped reply to our calls.
    Then we followed Mr. Ashwin Nayak, many times but always got responses such as under process and will take approx. 6 months’ time period to settle claim.
    Now six months later we got response that we are submitted Fraud insurance claim and HDFC life insurance company has re-investing same which is such a ridicules statement.
    Please let us know on which basis you can stated that we are fraud.
    HDFC Ergo ltd. and LIC Ltd. has accepted our claim and settle our claim in time with same documents.
    Your re-investigation officer also visited on 22nd August 2022 at home and collected all documents again.
    Now we required clear confirmation from your side whether you are settling our claim ASAP or do strict action against us if you feel we are really fraud.
    And finally, we have no other choice to file complaint against HDFC life insurance company in Consumer Court.
    Your response must have required us in written format.

    Regards,
    Mrs. Rinal Ramchandra Patil
    [protected] / [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jay boruah
      from Golaghat, Assam
      Sep 7, 2022
      Resolved
      Report
      Copy
      Resolved

      Sir
      I JAYANTA BORUAH took i20 Hyundai car loan from your HDFC bank GOLAGHAT branch my loan no is 61793417, i paid emi since nov, 2018, I cleared the emi installments in june, 2022. I enquired about the noc certificate from the GOLAGHAT HDFC bank. they told to me contact custom care phone for the same matter. I did it.

      But still now i didnot get any postall letters or NOC from your HDFC bank, so i am requesting you to equire the matter and make arrangement for issuing of NOC. Otherwise i have to choose alternative
      Oct 13, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 10, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Yet no any reply from bank
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        bhikchand khale
        from Thane, Maharashtra
        Sep 7, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Airoli branch

        Dear Team,
        from last 3 months i have been paid all emi on time & still no dues in my account.but in cibil shows overdue in account.
        request you to update it as soon as possible.
        Loan Account number[protected] hdfc bank

        My contact no.[protected]

        Thanks & regards
        Bhikchand khale
        Sep 8, 2022
        Complaint marked as Resolved 
        still not resolved.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 08, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bhavin.parghi
          from Ahmedabad, Gujarat
          Sep 7, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai

          Hdfc bank credit card charging extra amunt in name of igst and proccessing fee.

          OFFUS EMI, PROCNG FEE,[protected]
          IGST-VPS[protected]RATE 18.0 -24015
          Oct 12, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 08, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            5
            53374024maddy
            from Gulbarga, Karnataka
            Sep 6, 2022
            Report
            Copy

            Address: Hdfc Gulbarga

            Hi, Myself Syed Shah Mudassir quadri, bearing cust ID 53374024, one fine morning, i got a call from Mr Shivshankar, Br manager Gulbarga, and said to come and meet, we got notice or info from RBI, regarding suspicious activity in account and transactions, so I been to branch, than he said to Close your account, as u don't maintain minimum balance, i said there must be warning before freezing account and I also said I will make FD or give once chance, he said I got instructions from RBI to close ur account permanently, than he said to take a form and fill and close your account, i keep on asking it's my main account, i will make a FD or any sort of investment, but he was not in mood to reply also, he said don't waste my time, just close account and go..
            That behaviour of manager was rude and since than is I m trying to speak with customer care services, they it's temporary blocking, it can be unblock by visiting branch.. as of now I don't no what to do?
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pdp mahato
              from Pune, Maharashtra
              Sep 6, 2022
              Report
              Copy

              NO LOAN REQUIRED. Quit calling me . I will log complaint in police office. Stop harassing
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rashi0597
                Sep 6, 2022
                Report
                Copy

                I have interviewed by HDFC BANK, cleared personal interview. I got mail from HR that you are selected, kindly submit documents and complete the formalities. It was on 24th of May 2022 after that till date I have not received any mail or call from that company theHDFC BANK or HR also. I have sended mails and have called "n" times but there is not a single reply from them. Because of them I m jobless.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Radharaman Jaiswal
                  Sep 6, 2022
                  Report
                  Copy

                  Address: mirganj branch hdfc

                  I m sorry.i want withdraw my previous complain against hdfc bank, beacuse
                  a misunderstanding is done with me for complain against the bank.and hdfc banks customers is happy to use the service of the bank like me, so i want to take my comaint against bank and all members if bank. i am sorry
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mdasraf nawaz
                    Sep 6, 2022
                    Report
                    Copy

                    Address: Pune

                    Hello sir
                    Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                    I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                    Name : MD ASRAF NAWAZ
                    Registered mobile number: [protected]
                    Contact n umber: [protected]
                    Mail :[protected]@GMAIL.COM
                    Pan number : ALIPN8035B

                    Please do the needful.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Adithiyya Balaji
                      Sep 6, 2022
                      Report
                      Copy

                      HI Team,

                      Hdfc bank had debited a amnt of 885 on 18-Aug-2022,
                      18 Aug 2022 INTER-BRN CASH CHG INCL GST 070722-MIR[protected] MIR[protected] 18 Aug 2022 885.00
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        srinivas chevella mudiraj
                        Sep 6, 2022
                        Report
                        Copy

                        Dear HDFC bank

                        My name chevella srinivas
                        Customer ID :[protected]

                        Problem:INTER-BRN CASH CHG INCL GST Charges 295 on August 20th 2022, Charges 236 on August 24th 2022, please give details of this transaction.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhay A Vaidya
                          from Mumbai, Maharashtra
                          Sep 6, 2022
                          Report
                          Copy

                          Terrible netbanking and hopeless support

                          Address: Mumbai
                          Website: netbanking.hdfcbank.com

                          Terrible experience with HDFC Bank: I recently created a Groww account and linked my HDFC account for payments. On 11th August, I was making some MF purchases using online payment. After a couple of transactions, the bank blocked 2 of my payments mentioning it's a suspected fraudulent transaction, since a similar transaction has occurred a few moments back. HDFC bank apparently sent a failure message to Groww also. Hence in Groww, my transaction...
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy
                          M
                          maheshbabu321
                          from Hyderabad, Andhra Pradesh
                          Sep 5, 2022
                          Report
                          Copy

                          To
                          HDFC BANK Team.

                          Dear sir/madam.
                          Iam PARAMADILA MAHESH
                          from Hyderabad, Telangana.

                          SUB: Wrong enquiries added in my Cibil Report.

                          I never applied for a Loan enquiry from RBL BANK in this year 2022
                          But an enquiry was added in my cibil report.

                          Details are...

                          Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
                          HDFC BANK 13/08/2022 Personal Loan 15, 00, 000
                          HDFC BANK 10/08/2022 Personal Loan 15, 00, 000
                          HDFC BANK 02/08/2022 Personal Loan 15, 00, 000
                          HDFC BANK 16/04/2022 Personal Loan 8, 00, 000

                          Due to this issue my cibil score is getting low and statusing me as a defaulter.
                          I request you to please remove these inquiries from my cibil report.

                          Thanks & regards
                          PARAMADILA MAHESH
                          +91 [protected]
                          PAN: CHFPP3889J
                          Email ID: [protected]@gmail.com
                          Control Number : 4, 969, 351, 945
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            balkar97810
                            from Morinda, Punjab
                            Sep 5, 2022
                            Report
                            Copy

                            Address: payzapp

                            Money has been deducted twice for mobile recharge from my PayZap account. But my mobile is not recharged and no refund has come till now.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              V.nivedha V C
                              Sep 5, 2022
                              Report
                              Copy

                              OTP not receiving thru yahoo mail

                              Dear Team,
                              I am trying to reset my netbanking password via option 2 (getting otp thru mobile and email)
                              But not receiving otp thru email.only getting registered email..also i would like to set atm pin no..not able to do all this..
                              Customer id 44334572
                              Thanku
                              Vijayalaksmi...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              T
                              the best for you (Abhi)
                              Sep 5, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Why my account is holding 1700rs by hdfc bank
                              Oct 12, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                bharathsupreme321
                                Sep 5, 2022
                                Report
                                Copy

                                TO
                                HDFC Credit card Team,

                                Dear sir/Madam
                                I am BHARATH SUPREME,
                                Hyderabad, Telangana.

                                SUB: Requesting for closer amount.

                                I have taken a Credit card from HDFC BANK in 2017
                                Loan A/C[protected]. Date Opened 05/06/2017 Sanctioned Amount Rs.2, 05, 366
                                Due to my financial problems and covid 19 effect i didn't pay bills properly
                                Now I request you to please provide me closer amount to close this loan
                                remove Negative flags in report.

                                thanks and regards
                                BHARATH SUPREME,
                                +91 [protected]
                                PAN: AZMPP1305J
                                Email ID:[protected]@gmail.com
                                Control Number : 4, 932, 814, 066
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dinesh_1304
                                  from Faridabad, Haryana
                                  Sep 5, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 46,New Colony Railway Road Fridabad Haryana Pin 121001

                                  HDFC BANK credit card is imposing and charging wrong EMI on me for last 5 months : They are imposing EMI charge on the purchase of phone which was not purchased on EMI's and whose full payment was cleared on the same month i.e March[protected] Amount Payed Rs 18300/-
                                  Details are given below
                                  Other charges as follows:
                                  Month April 2022
                                  07/03/2022 JIVA PUBLIC SCHOOL FARIDABAD 4, 200.00
                                  07/03/2022 IMPS PMT[protected]Ref# 00000000000307015153280) 4, 200.00 Cr
                                  14/03/2022 ABM COMMUNICATION FARIDABAD 18, 300.00
                                  16/03/2022 IMPS PMT[protected]Ref# 00000000000316009668187) 18, 300.00 Cr
                                  17/03/2022 AGGREGATOR EMI - OFFUS (Ref# 09999999980317000157478) 18, 300.00 Cr
                                  18/03/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980318004440415) 35.82
                                  18/03/2022 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980318004440415) 199.00 04/04/2022 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980404000748363) 278.16
                                  04/04/2022 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980404000748355) 2, 837.83
                                  Month May 2022
                                  04/04/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980404000748363) 50.07
                                  13/04/2022 GOOGLE PLAY MUMBAI 130.00
                                  04/05/2022 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999980504000748881) 184.12
                                  04/05/2022 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999980504000748873) 2, 873.31
                                  Month June 2022
                                  04/05/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980504000748881) 33.14
                                  31/05/2022 MADEEASY PAYTM NEWDELHI 1, 780.44
                                  04/06/2022 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980604000941062) 148.21
                                  04/06/2022 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980604000941054) 2, 909.22
                                  Month July 2022
                                  04/06/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980604000941062) 26.68
                                  04/07/2022 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980704000745834) 2, 945.59 04/07/2022 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980704000745842) 111.84
                                  Month August 2022
                                  04/07/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980704000745842) 20.13 04/08/2022 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980804000847851) 75.02 04/08/2022 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980804000847844) 2, 982.41
                                  Month September 2022
                                  04/08/2022 IGST-VPS[protected]RATE 18.0 -06 (Ref# 09999999980804000847851) 13.50
                                  04/09/2022 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980904000846612) 37.74
                                  04/09/2022 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980904000846604) 3, 019.64

                                  What is this charges?

                                  Now they are asking me a unjustified amount of Rs. 3019 on the purchase of product RS 18300/- Whose full amount was payed by me on the dated 18/03/2022. I have not purchased any product on EMI.
                                  This whole process of EMI charge on me is unjustified and illigal.
                                  I want this to be reversed.

                                  2. Apart from the above, i always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. High interest rate itself is a charge.

                                  3. I am using HDFC credit Card for last 10 years. I have cleared my all dues on time.

                                  Kindly go through the case and take necessary action,

                                  Dinesh Kumar
                                  Oct 8, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 06, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit