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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 86

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Y
Yasaswini Yashu
Aug 20, 2022
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I purchased an MACbook almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
+1 photos
Sep 24, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details, offer details and transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    H
    Honey431
    Aug 20, 2022
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    Address: Rajouri Garden HDFC Bank Branch

    Dear sir,

    I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-2272. I recently received a bill of amount rs. 109000/-.

    This is to inform you that I cannot pay this amount due to bad financial condition. So I want settlement for this Credit Card in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

    I can able to give 35-40% of my debts. If agree to settle with this amount, I shall be clearing their dues in 4 monthly Payments. More than 35-40% is not affordable for me in the present situation.

    I am ready to settle this as soon as I get the confirmation from your side.

    Please know your help would be appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

    Further, I am Getting calls from Riyan Siddiqui from Rajouri garden HDFC Branch using rubbish and rude Language his Contact Number is [protected]
    Aug 22, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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      Bhanu121965
      Aug 20, 2022
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      I am an engineer by profession and have been using HDFC credit card for last 3 -4 years. I missed my payment this month (August 2022) and made the payment in 2 stages. However the collection agent (dont want to name her) is misbehaving over the calls and talking to us in a very rude manner and threatening us. We would want this to be taken up seriously with the bank else this kind of attitude will have serious consequences to the life of the end consumer. We have been treated badly as if we are the defaulters, please note this and would request for a serious action against the bank. I am jobless for the last 3 years post Covid and still trying to make the payments in time. We would request you to take this up with the Banks seriously
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        MANGESH SAHANE
        Aug 20, 2022
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        Address: Pune

        I have my salary account with HDFC Bank my salary deposited on month end.
        Last 6/7 days Ago last transaction was done then why 1100 rs was on hold or Minus in applications
        +1 photos
        Sep 24, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 23, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          Shahin Nadirsha
          Aug 20, 2022
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          Address: Vattakudy house kuttilanji iramalloor po kothamangalam

          I've submitted my details for the need of a credit card and its been 5 months
          Still i haven't received any call or updates about the status and when i visited the branch in muvattupuzha the application has not been submitted
          Please do necessary action to solve the issue
          Sep 23, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 23, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We'll look into that for you. Please click on https://bit.ly/2Lzhyn3 to share your card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Aswaqnazeem
            from Krishnagiri, Tamil Nadu
            Aug 19, 2022
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            Hold funds

            I'm a student i opened a student account by saw a add as open HDFC account with no maintenance balance. online and verify via online KYC. The officer on video KYC told that there is no requirement for any maintenance balance. But now there is 707.99. Rupees on negative balance as hold fund. Please release the holds and give me my balance 500 on my account....
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            M
            mohdelyas786
            from Surat, Gujarat
            Aug 19, 2022
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            Address: e-103, Noorani residency, Near Jilani Complex, Adajan Patiya, New Rander Road, e-103, Noorani Residency

            I had purchased a Iphone 11 (64 GB) using HDFC credit card which had cashback offer of Rs.3000 after 90 days of purchase using EMI and it has been more than 100+ days but haven't received any cashback yet? I have submitted the complaint here as well! Looking for faster resolution!

            Here are my order details:
            Details :
            Product : Iphone 11 64GB
            Order ID :[protected]
            Date Of Purchase : 04/05/22
            Item Code : 230106

            https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              sjdesai
              from Dombivli, Maharashtra
              Aug 19, 2022
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              I have being getting a lot of call with regards to Re-fund of my HDFC Life policy no. 1960236. I have being asked to pay for F&F for Rs. 22, 125/- for settlement of my claim. Is this payment legal. The call which i am getting is from Mr. Sanjay Sharma from accounts section of GBIC. Could you please guide if this is a valid payment to be made or it's a fraud calls.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Arpan31
                Aug 19, 2022
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                Welcome kit and Debit card haven't received.

                I opened a Salary account in HDFC bank and I already completed my KYC to the nearest branch along with valid and original documents. And i raised a complaint also to
                customerservices.[protected]@hdfcbank.com and they revert back that my KYC is pending but my KYC is completed and they sending me system generated and without finding why i haven't received my welcome kit.
                I competed my KYC on 08/08/2022.
                Branch HDFC outer ring...
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                R
                rickysinha
                from New Delhi, Delhi
                Aug 19, 2022
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                Address: Jain road dwarka mor new delhi

                My salary account in hdfc bank 18 August 2022, and 590 rs debited of ACH auto debit return charges why are you debit this charge my emi not bounce this is really rubbish bank and I do not pay any ach debit return charges. so pls i request to refund this amount
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                  D
                  deep1998
                  from Mumbai, Maharashtra
                  Aug 19, 2022
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                  My account is in hdfc bank and it's a salary account since 2019 December, recently they started charging me bounced charges against my on going EMI and in July mother they debited two amounts one is around 590/- and second is 640/- around. Now they charged me again with 1600/- on bounced charges in one transaction and when I checked my account statement they didn't showed about the debited part that they have already debited the amount.
                  When I called on customer care number for 35 mins the call was there and they were not able to. Explain me about this part at all and after that customer care executive said you have visit nearest branch and talk. With them and they will raise the complain for the same and it will SUBJECT TO APPROVAL base he said it means it's 50-50 chances to get my money back.
                  For one emi bounced charges HDFC is charging 1600/- like are they out of the mind.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sridhar Reddy Siddhu
                    Aug 19, 2022
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                    The bank was hold my 495 rupees through GEFU
                    +1 photos
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                      Ashish1511
                      Aug 19, 2022
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                      Dear team,
                      I have not received relieving letter from hdfc bank i have joined in May 2004 as cse and relieved in sep 2004 .
                      But I have not received relieving letter by the organisation. But I need it for my records
                      Please find details below
                      Name : Ashish Gupta
                      Employee I'd:42232
                      E-mail ID: [protected]@rediffmail.com
                      Kindly send me relieving letter ASAP
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kanza Khan
                        Aug 19, 2022
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                        I have my salary account in HDFC BANK, and while making a payment I saw there is insufficient balance, upon checking the statement I saw 4 transactions in which the following amounts were deducted, ₹590, ₹649, ₹649 and ₹506.25. I don't understand why and how they can just take away my own money without even informing, let alone taking permission. I want the total amount back in my account asap. Please take the required action.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rayed
                          from Kanpur, Uttar Pradesh
                          Aug 18, 2022
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                          Address: GT Road Kanpur

                          I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, and the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

                          On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

                          After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current project deals with developing an IOS application for which I had to purchase an apple MacBook as early as possible.

                          Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

                          The only reply that I get is an automated email saying we will update you.
                          I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

                          According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

                          I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

                          Query reference number - 5312313
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            Jahid Hussain
                            from Mumbai, Maharashtra
                            Aug 18, 2022
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                            Address: Plot No 82 Vashi, Sector 17 Navi Mumbai - 400703

                            The Bank has held the fund of 1765.25 Rupees as Mi revenue hold through GEFU

                            Acc No: [protected]
                            IFSC: HDFC0000540
                            Branch: vashi sector 17 HDFC ANNEXE

                            The customer care & Bank employee neither give a clear answer.
                            In my account, the amount shows a negative value. Since my account is a salary account
                            +1 photos
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                              R
                              Rayed
                              from Kanpur, Uttar Pradesh
                              Aug 18, 2022
                              Resolved
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                              Address: GT Road, Kanpur, Uttar Pradesh

                              I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

                              On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

                              After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current persuits deals with developing an iOS application for which I had to purchase an apple MacBook as early as possible.

                              Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

                              The only reply that I get is an automated email saying we will update you.
                              I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

                              According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

                              I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

                              Query reference number - 5312313
                              Aug 18, 2022
                              Complaint marked as Resolved 
                              Wrong title Customer Harassment used will file a new complaint with an appropriate title
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Shabid khan
                                from Hyderabad, Telangana
                                Aug 18, 2022
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                                Resolved

                                My net banking is lock

                                My HDFC Bank net banking is blocked for security reasons so then I cannot make any transactions. I have contacted my HDFC branch and also customer care but they cannot help me to get through this. kindly resolve this as soon as possible. My Ref number is [[protected]-[protected]] and my account no. is [[protected]]

                                Thanks
                                Abid khan...
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                                neha46094
                                Aug 18, 2022
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                                Resolved

                                They have deducted more than Rs 9000 from my account for their so-called AMB and ACH Debit Return charges.

                                Before putting any money into it I visited their branch to confirm if there will be any deduction other than Rs 1400 that are showing as hold and he said no. So I put my money into it and then their drama starts. They start deducting with Debit return even though I do not have any open EMI with them and suddenly they make my full ac empty by charging AMB charges without any prior information or even a text.

                                After deduction when I contacted my nearby branch they said these charges cannot be refunded and they are not aware of these charges as they do not show these charges in their system. Why the hell do you have branches if your employees do not know how things work?

                                If he said me earlier that there would be charges if I continued with us so I should have opened an account with another bank and closed ties with them.

                                They send me offers each and every day but they cannot send any info regarding this.

                                HDFC is a cheater and Fraud bank. Never ever do banking with them.
                                Sep 24, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  musi@123
                                  from Bengaluru, Karnataka
                                  Aug 18, 2022
                                  Resolved
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                                  Resolved

                                  I am paid 10155INR in 13AUG by Paytm & one more time I paid 10155INR 13 Aug & 2031INR 13 Aug by Paytm. But HDFC decline & Amount also debit my account.Stil not received my refund.
                                  Aug 18, 2022
                                  Complaint marked as Resolved 
                                  Still not received
                                  HDFC Bank customer support has been notified about the posted complaint.
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