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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 86

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S
Sanju Rohilla
from Gurugram, Haryana
Jun 22, 2023
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Address: Gurugram

I opened a new salary account in HDFC Bank on 7th June but till date I didn't received the welcome kit. Your representative (Rakesh & Akhileshwar Pandey) called me in 15th June Regarding for my physical KYC after visiting I complete my KYC & fill form for new KYC after that your representative told me your kit is dispatched 4-5 days in your home address but still I didn't received any kit from your bank. Last 2 days I called in HDFC bank but many times he told we will check and transfer my call any other department but they didn't any response from your representative. As a requested to you please let me know when I received my welcome kit in my home address
Regards
Aman Rohilla
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Ganesh Sudhir Joshi
    Jun 22, 2023
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    Hello sir,

    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

    Kindly be informed that an amount of rs 370/- was deducted from my savings/salary account on 20th june 2023 under the name of depository charges.

    Please do the needful as earliest.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      SafiyaS
      Jun 21, 2023
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      Address: Viman Nagar, Pune

      I joined a company which provided me a salary account of HDFC in Pune however I left the company 2 years ago . A 1000 rupees was deducted from my account a year ago for not maintaining minimum balance not only they deducted the amount when I visited the branch to ask about deduction and close the account they asked me to pay more as my balance is in negetive. Now that the account is not in use it has a negetive amount of around 3000. When I visited the branch they behaved rudely and said that you have pay the amount or else your account will get charged more for not maintaining minimum balance. Please help me with it, this is unnecessary charges and if any amount gets deposited in my account from somewhere they deduct it all. I believe that the issue will get resolved thus I am complaining about it. Please help!
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        D
        Jun 21, 2023
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        Today I received my credit card statement and there are 2 extra charges which I don't know what are for as shown in attachment. There's EMI and also GST which should not be there. I want to get those charges removed because I don't know what they are for and not related to any of my purchases
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          H
          HJ0220
          Jun 21, 2023
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          I have changed my mobile number on my NRO accounts to Asutralian number, since then I havent recieved a single OTP from HDFC back.. No one provides any information. The online netbanking system for HDFC does not even allow to change email or phone number, this is creating lot of issues for me
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            G
            Goddy amy
            Jun 18, 2023
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            Hello sir,

            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.
            My customer id is[protected]
            Ajay Kumar sah
            Account number is [protected]

            Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

            Please do the needful as earliest.

            Regards,
            Ajay Kumar sah
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              G
              Goddy amy
              Jun 18, 2023
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              Address: At post pathrol deoghar Jharkhand 825353

              Hello sir,

              This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

              Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

              Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

              Please do the needful as earliest.

              Regards,
              Ajay Kumar sah
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                N
                nakulgrover20
                Jun 17, 2023
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                Hi Team,
                Not able to add new HDFC Beneficiary in my account.
                During IFSC Code Lookup No Records Found exception is coming.

                Kindly look into then issue on urgent basis so i can use my account.

                Thanks and Regards
                Nakul Grover
                +91-[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  A
                  Aparajitapati
                  Jun 16, 2023
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                  Hello,

                  On 6th June 2023 i.e, today i found that Rs 288.43 has been deducted from my debit card.
                  After checking in the mini statement I could find that it was mentioned as DCD amount which got deducted . Which is nothing but a false transaction happened.
                  Kindly check this on priority and please get the amount credited back to my account.

                  Thanks,
                  Aparajita Pati.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    M
                    Mahaveer22g
                    Jun 16, 2023
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                    Address: Mahabir singh, rohi ram kothe, chhajli, district sangrur, punjab

                    Hi team,
                    Rupees 1770 debited from my bank account on 15 June 2023 with narration"INTER-BRN CASH CHG INCL GST 240423-MIR[protected]

                    Ref no:MIR[protected]
                    Acc no:[protected]
                    Mobile no:[protected]

                    Thanks
                    MAHABIR singh
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      Vikramksharma
                      from Jaipur, Rajasthan
                      Jun 16, 2023
                      Jul 26, 2023
                      This thread was updated on Jul 26, 2023
                      Resolved
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                      Resolved

                      Address: HDFC Bank

                      Hello sir,

                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                      Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16 June 2023 under the name of depository charges May-2023

                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                      Please do the needful as earliest.

                      Regards,
                      Vikram Sharma
                      Mob. No.: [protected]
                      Aug 28, 2023
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2023
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. We wish to inform you that, the charges debited from your savings Bank account pertain to a debit transaction carried out by you in your Demat account in the respective period. These charges are levied on the transfer of securities from your Demat account to another Demat account or your broker's account. In case of any credit transactions in your Demat account, no charges are levied by HDFC Bank Ltd.. (Depository Participant).Transaction charges accrue in the month when the transactions are effected and are debited in the following month after giving adequate advance intimation in the billing statement. Please refer below link for fees and charges.​https://www.hdfcbank.com/personal/invest/demat/individual-demat-account/fees-and-charges -Ajay, Service Manager
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                        S
                        Sufiy
                        Jun 16, 2023
                        Jul 26, 2023
                        This thread was updated on Jul 26, 2023
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                        Address: Narsapur Xroad balanagar main road

                        As a HDFC account holder my name is mogle Abu sufiyan
                        My complaint is about this bank has without any intimation information has cutted my money some of rupees 721/ it's very bad experience with HDFC Bank and that one very good to say that costumer service was worst in HDFC Bank no proper response no more word just I want my refund as soon as,
                        The experience with HDFC Bank is worst I ever seen before like this
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          A
                          Aswinq123
                          from Kozhikode, Kerala
                          Jun 15, 2023
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                          I applied for a credit card through HDFC bank. Their employees came to my office, house and completed verification 2 weeks ago. I haven’t received any updates after that. When checked their credit card tracking website it says ‘Records not found’.
                          Application number - 23F[protected]SK
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            E
                            egno82excel
                            Jun 15, 2023
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                            I am unable to receive the credit card statement for the card ending 9683 as this card was lost and a new one ending 0480 was issued.

                            I have tried number of times to resolve through the rm and customer care but no positive reply.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              M
                              madhusukul2011
                              from Gurgaon, Haryana
                              Jun 15, 2023
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                              Resolved

                              I am Madhuparna Roy. I have used my Priority Pass on 9th April at Hyderabad airport having no clue that HDF bank now charges its customers for domestic usage. My HDFC card is paid off and clear with no outstanding and so I had no idea that I will be charged for the domestic usage of the priority pass . When I was scrolling through my msgs i saw the statment and was shocked to see a charge of Rs. 2658 out of nowhere and that they have provide a due date Immediate!! All this without even informing the customer through call/email/message.. even if they send a fine print, no one will ever know. This is clearly a fraud!! I called up their customer support on 18th May, I still have the recording. The lady on the line said she is registering a complaint and that they should revert in 3 to 4 working days. Till date I have received no intimation from HDFC regarding the complaint. On top if that my May statement came with a Late Fee!! This is clearly cheating. Plus this affects my credit rating. I want HDFC to either reverse the charges and clear my credit report with immediate effect, or I will take this matter to the RBI Ombudsman. Plus, I am a writer with connections in media houses, so I qill make sure the world knows about the cheating tactics used by HDFC. SO, I will appreciate a prompt action in this matter.
                              Jul 18, 2023
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2023
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                M
                                Manju Somu
                                from Delhi, Delhi
                                Jun 14, 2023
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                                Address: Bangalore

                                I have applied for a home loan transfer from SBI Bank to HDFC Bank. HDFC Bank arranged for an executive named Srinivas to handle my loan process. Mr. Srinivas contacted me and gathered all the necessary information and requirements for my home loan. In 2021, I took a home loan of 40 lakh and a top-up loan of 20 lakh, totaling 60 lakh. Currently, I have an outstanding balance of 58 lakh with SBI, and I wish to transfer the loan and obtain a top-up of 5 lakh.

                                Srinivas instructed me to apply for a home loan of 40 lakh and a top-up loan of 23 lakh, and I submitted the loan transfer application in the first week of March. The loan was sanctioned, but Srinivas started ignoring my calls regarding the document submission process. From April to June, I made over 300 calls to him, and although he occasionally responded, he mostly ignored my calls and displayed a careless attitude towards my work.

                                A few days ago, he provided me with a demand draft (DD) totaling 58, 46, 920, consisting of amounts 38, 94, 875, 9, 85, 558, and 9, 66, 487. Out of the total loan amount of 63 lakh, I received a DD of 58, 46, 920, leaving a balance of 4, 53, 080. However, after submitting the original documents, I only received an amount of 3, 48, 000, and the remaining 1, 05, 000 has not been released yet. When I asked Mr. Srinivas about the unreleased amount, he stated that it cannot be released. I am extremely upset with HDFC's service
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  caprizel
                                  from Delhi, Delhi
                                  Jun 14, 2023
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                                  Hi I purchased an iPhone 14 Plus on 7th January 2023 from imagine store select city mall, saket and was promised a cashback of Rs. 6000 in 120 days but I still haven't received this cash back. Pleas HDFC look into this and kindly credit the cashback as was promised to me
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    shamnath1983
                                    from Trivandrum, Kerala
                                    Jun 13, 2023
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                                    Resolved

                                    Hi,

                                    2 weeks back I tried redeeming my points by selecting 3 products. My order number is [protected]. So far I received only one product which is the cheapest of all 3. When called courier they said there is just one packet for the specific AWB#[protected]. Today when I checked the HDFC page, I noticed the status is delivered against all 3. How's it is possible? I never expected this from HDFC.
                                    Jun 13, 2023
                                    Complaint marked as Resolved 
                                    Got email from HDFC .. Please consider this as closed
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sanchari Bajpayee
                                      Jun 13, 2023
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                                      Resolved

                                      Hi,
                                      1. I have a salary account in HDFC bank for last 1 year and few months. But without any information my account has transferred into savings account when every month my salary used to credited in this HDFC bank. So, due to this I have to change my salary account into another bank. My last credited salary in HDFC is April 2023, since I changed my account my may month salary credited in another bank.
                                      2. Every month HDFC used to hold my ammount due to ecs. How much ecs is used to pay to hdfc bank. I already paid 9000 rupees in ecs for previous month now they again charge 4000 rupees. So, I asked them previous week to close my account since hdfc is keeping that amount in hold not paying anywhere. Now after 1 week the amount exceeded to 7000.
                                      It's a humble request from a customer to cooperate with us. Its really difficult to pay[protected] every month only because my amount is getting hold and I am unable to use that ammount anywhere. Kindly release my hold ammount and give any solution to keep my salary account in HDFC bank.
                                      I have already logged a complaint in HDFC portal .
                                      Jul 24, 2023
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 16, 2023
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        S
                                        ss1309
                                        Jun 11, 2023
                                        Resolved
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                                        Resolved

                                        Iam facing problem with YC error code during UPI transaction
                                        Jun 11, 2023
                                        Complaint marked as Resolved 
                                        8825650198
                                        HDFC Bank customer support has been notified about the posted complaint.
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