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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 87

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N
Naveenkumarmr
from Chitradurga, Karnataka
Aug 30, 2022
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Need 7000rs amount refund to me

I paid 7000 rs on 19/07/2022

Amount debited from my account but receiver not getting that amount still

UPI/[protected]

transaction I'd T2207191621588616727751

UTR[protected]

Please check and update the status properly and i did not get any refund also

Refund that amount to me
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    Dinesh Eshwar
    Aug 30, 2022
    Resolved
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    Resolved

    Address: Epip Bangalore

    I have a HDFC zero balance savings account and I have deposited 2400 in it before couple of days and I could see that the amount of 1670 was hold by HDFC in the statement for no reason. I could see that MiRevenue hold through gefu. I don’t want to hold any of my money by hdfc. Also I didn’t got a proper update in customer care service also I have raised a ticket and there’s no response. FYR ACC no [protected] and my customer id is[protected], please make that hold money back to my account.
    Oct 5, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 01, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rishi2605
      from Ranchi, Jharkhand
      Aug 30, 2022
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      I have bought my iphone 12 with hdfc bank debit card on 06/11/2021 from Reliance Digital Online . As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Store but they said to check with bank. Even EMI is completed still not recieved.Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        Utsavmuni
        Aug 30, 2022
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        Dear Team,
        My new policy application number is 1271xxxxxxxx73.
        It gives me immense disappointment that your customer care executive Mr.Deepak Shetty and his senior advisor Mr.Pratik Lade has been extremely rude and unprofessional towards helping me.
        They were arrogant and non co-operative.
        Mr.Deepak Shetty has a shift in his attitude.
        He was polite till the time we bought the policy. Once the premium was paid, he started showing his true colours.
        He had committed several call backs but never honoured the same.
        His senior Mr.Zaverchand Joshi was been highlighted on this issue, but in vein.
        Also, the most disappointing person was Mr.Pratik Lade, who claimed to be a senior advisor.
        I would request you to kindly listen to the call recording and justify his arrogance.
        Also, such kind of behaviour is unacceptable in a service industry which you belong to.
        If this is the case within 20 hours of the payment, I doubt about the good service in future.
        Hence, I regret being a part of your company and would wish to withdraw my application just because of the misbehaviour of Mr.Pratik Lade and Mr.Deepak Shetty.
        Such kind of double faced and cheap employees are a face of your company.

        If not answered within next 2 hours of the receipt of this email, I shall expose such people on social media and also will escalate the case to the GOI authorities with regards to harassment by your employees to me.

        Highly disappointing.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shamshul Qamar
          Aug 29, 2022
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          Address: Chennai

          I opened a saving account in hdfc bank on 6 August 2022. But I don't receive my welcome kit till now.Kindly provide my welcome kit as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            SurjeethPaul
            from Hyderabad, Andhra Pradesh
            Aug 29, 2022
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            My account has been blocked because if the undelivered welcome letter. I haven’t been notified anything about Welcome letter. I got welcome kit. Without any prior notice it’s been blocked.

            HDFC representatives are very irresponsible and now they’re not even attending my calls.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              R
              Rekha Sudarshan
              Aug 29, 2022
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              Worst bank ever I have come across in my life. No proper customer service no respect. There is only round about. They have blocked my salary account unnecessarily and I did not get salary for 2 months worst behavior
              Oct 2, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                W
                wapedia
                Aug 29, 2022
                Resolved
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                Resolved

                I applied to open a current account for my LLP, it usually takes 8 working days for them to open that but they took around a month to open it, I thought happens sometimes so continued with them but they have made my life a hell.

                I have submitted them for third party transfer rights (a basic requirement on net banking) on 5th July 2022 and till date (29th Aug 2022) they have not been able to activate it. They have taken the request twice or thrice in between still it has not been activated. I have complained customer care, then escalated to the senior team then to the Grievance Redressal Team and lastly to Principal Nodal Officer but everyone just forwards my email to the branch and replies what my branch says (whom I can meet face to face and are unable to do the work that is why I reached them). They have promised so many times to process it and activate the service but they have never been able to do that.

                Banking Ombudsman is not for these complaints so after reaching to PNO I don't have any one to go to and if they are making false promises then what would someone do. So beware of HDFC bank and instead choose some other bank and mostly be away from Rajendra Nagar branch, Indore (MP) - the bank officials in this branch doesn't know basic banking, I don't know how HDFC even recruited them.

                Complaint Numbers: 3865754, 4312831, 4314107, 4563334, 5865203
                Oct 4, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience. We
                understand that Branch Manager Ms. Pushpanjali
                Sanket has emailed you and addressed your concern
                regarding Third Party instruction.
                For any further query request you to contact Branch
                Manager Ms. Pushpanjali Sanket available on
                [protected]

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  Nilesh B Tayade
                  from MUMBAI, Maharashtra
                  Aug 29, 2022
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                  Dear HDFC Team,

                  I, Nilesh Tayade using HDFC Bank since 2014 facing a severe issue with respect to failure o[censored]PI Payment (i.e. Phonepay & Google Pay) since the month of June, 2022 citing reason "Your Bank declined this payment. Please contact your bank for more information" and "You can't make this patent at the moment. Contact your bank with an error code [YC] to resolve this issue, respectively

                  I tried connecting your service desk multiple times and also through your branch but still the issue is not resolved.

                  Kindly treat this matter as utmost urgent. The customer ID for my account is "49018449". If you need any further details/information, you can reach out to me on my authorised number with the bank.

                  Please take it on record, I am highly disappointed with the service of HDFC in this regard. If I do not get the suitable solution within 24 hrs, I will prefer to move all my operations from HDFC to other banks.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience. This is not the experience we want you to have. Your e-mail has been already received vide reference number 6904914. Our bank official will respond to your email on or before September 07, 2022.

                  We appreciate your cooperation and patience in the interim.

                  -Ajay
                  HDFC Bank Customer Assistance
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                    A
                    Aug 29, 2022
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                    Due to lose of job i was not able to pay 2 dues so the executives are calling frequently and harrassing mental. today morning by 7 they called and said bad words.they are harrassing my family too.please give me some time to pay the loan dues. I will pay once I get a new job
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sahu Ayush
                      from INDORE, Madhya Pradesh
                      Aug 27, 2022
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                      Resolved

                      Sir I didn't take any loan any emi so why my amount 570 deducted from my account through megmasoft (ehs) emandate. Please refund my money 570 otherwise I will cased on it
                      Oct 1, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 27, 2022
                      Updated by Sahu Ayush
                      I didn't take any loan any emi then why my amount 570 deducted from my account
                      Please refund my amount 570 as soon as possible otherwise I am doing case on you
                      Verified Support
                      Aug 30, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. We are looking into your query vide reference number 6830509 and will respond to your email by September 8, 2022. Request your co-operation and patience in the interim. Assuring you the best of our service at all time.

                      -Anay
                      HDFC Bank Customer Assistance
                      Plz refund my money 570
                      Aniket zadap's reply, Sep 2, 2022
                      Plz yar 9028531117 call me
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                        H
                        HDFC contact-6201-67-3256, Customer care enquiry related complaint
                        Aug 27, 2022
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                        My credit card in brocade in unblock
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Subaiyar
                          Aug 27, 2022
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                          My Credit card application decline without any reasons my customer ID is[protected]
                          Phone number:[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            This is the second time this is occurring.
                            Rupees 1, 468 has been kept hold from my salary hdfc account for no reasons
                            First thing is that the account is a salary account thus there is no need for a minimum amount per month.
                            Last month the same issue happened and an officer from the bank called and informed that he'll revert it but nothing has happened.
                            I need an answer from the bank side.
                            It states...
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                            A
                            Akshat Pratap Singh
                            Aug 26, 2022
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                            Your request could not be processed, Please try again to continue.

                            I want to convert my HDFC credit card bill into emi but as i login using my phine number and otp it show ‘Your request could not be processed, Please try again to continue.’
                            Befroe going to choose transaction page....
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                            A
                            abhy90
                            from delhi, Delhi
                            Aug 26, 2022
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                            HDFC Bank - Net-banking Issue - high severity memo present on debit account

                            My HDFC account has been locked from the past couple of days. I recently changed my address in my profile - after which I received the following message -

                            "The address change letter for HDFC Bank Customer ID x412 has been undelivered. Please visit your nearest bank branch urgently to avoid a block on your account."

                            And to my surprise this block has happened in spite of the fact that there was no attempt at delivering...
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                            shidharhiras
                            from Hyderabad, Andhra Pradesh
                            Aug 26, 2022
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                            Address: Hyderabad
                            Website: www.hdfcbank.com

                            Dear Sir,

                            I have paid all dues and closed the credit card also bank has shared NOC, but they have marked as negative account in cibil bureus as its been more than 7 months also when dispute raised to cibil bureus, Bank is not responding for the CIBIL Team to get it corrected and remove negative accounts in cibil bureus.

                            I have emailed to banks but they are denying to get it updated.

                            As this is hindering me to get fresh loans and credit cards.

                            Request you to update in all bureus and update as positive account.

                            Regards,
                            Shridhar H
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 27, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Sep 03, 2022
                            Updated by shidharhiras
                            Dear Team,

                            Please cross check, as while before making payments i have removed the restructured due to covid 19 and made payments for the complete outstanding amount,
                            as the account is showing negative as per the cibil report as the credit facility status showing Restructured due to covid 19, even after dispute raised to cibil bureaus they confirmed the bank has not responded.

                            Request you to check and update and confirm.

                            Note: Please find the attached cibil reports for Experian where it is marked as negative account. Please update in all bureaus Transunion, Experian, Equifax, Crif.

                            Regards,
                            Shridhar Hiras
                            Sep 10, 2022
                            Updated by shidharhiras
                            Dear Team,

                            When can i expect the response as i m just getting multiple dates but no output or response for the update.

                            Please update on earliest.

                            Regards,
                            Shridhar Hiras
                            Sep 27, 2022
                            Updated by shidharhiras
                            Dear Team,

                            No update still.

                            Regards,
                            Shridhar Hiras
                            Oct 06, 2022
                            Updated by shidharhiras
                            Dear Team,

                            I am not getting the issue resolved even after paying the complete outstanding, just marked as negative account since 9+ months, this is really affecting cibil and every 10 days they are giving dates and extending dates.

                            Please respond on earliest.
                            Dear Team,

                            Can this be reolved??
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                              M
                              Manoj Babu G
                              Aug 25, 2022
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                              I performed the imps transaction of amount 20000, from my hdfc savings account to other bank account via mobile banking.

                              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                              Message is as below :

                              Update:ailed: Your money transfer of INR 20, 000.00 on 25-08-22 timed out. (HDFC Bank IMPS Ref[protected]. Not you? Call [protected].

                              Account no : [protected]
                              Transaction reff :[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete isse along with the tranaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Pratik Bamane
                                Aug 25, 2022
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                                HFDC HAS PUT Hold on My Account [protected] . I want Details about Gefu hold ammount.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Maimoona212
                                  Aug 25, 2022
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                                  It’s been long since I opened my women saving account..
                                  In HDFC still no update…
                                  It is so frustrating …
                                  Look into it please
                                  Mob no: [protected]
                                  I can’t do any transactions 😡😡😡😡
                                  HDFC Bank customer support has been notified about the posted complaint.
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