Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 87

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
uditkr96
Aug 18, 2022
Resolved
Report
Copy
Resolved

Hello,
I have cancelled the railway ticket on 9th August, 2022 and the transaction has been initiated on 10th Aug, 2022 by IRCTC of amount Rs 1900 with TXN No:-[protected].The amount is showing refunded by IRCTC but not credited on my HDFC bank account till now. I connected with HDFC customer care but bad luck they have not helped.
The reference number by IRCTC for refunded amount is :-
rfnd_K3x6h6VIQQB9zq
I request to HDFC bank please credit my amount as soon as possible.
The screenshot is attached for the same.
Thank You.
+1 photos
Sep 23, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sonikasoni30
    from Pali, Uttar Pradesh
    Aug 18, 2022
    Resolved
    Report
    Copy
    Resolved

    Credit Card Payment went twice

    Address: HDFC BANK, SG ROAD, Near GNFC INFO TOWER,, S.G. ROAD, BODAKDEV,

    Hello Team,

    Today around 12 am, I tried to make a payment for my credit card. However, it came with an error and asked me to try again after a few minutes. Then I tried again and it came with the same error. But then I received an SMS stating that the payment got debited from my account towards the credit card bill. The payment went twice.

    Here are my details-
    Account Number[protected]
    Branch-...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Saima.Shaikh
    from Mumbai, Maharashtra
    Aug 17, 2022
    Report
    Copy

    Hey

    I bought iPhone 13 on emi on 12th april 2022 through unicorn store online. I was suppose to receive a cashback of 5k after 120 days. It's been more than that but haven't received any cashback yet.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the offer details, transaction details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      swarup YT
      Aug 17, 2022
      Report
      Copy

      Charges deducted in march 21 hasn't been reversed although the RM accepted the mistake and told me she will reverse it.
      +4 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 17, 2022
      Updated by swarup YT
      I want 25000/- back by 22nd of sept. Else going to close all relations with hdfc by 27th.
      And the relationship manager is not even accepting phone calls

      Thanks for understanding
      A 10 years frustrated so called preferred customer
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nskanth987
        Aug 17, 2022
        Report
        Copy

        Hdfc personal loan agents or bank cheating customers

        I have applied for a personal loan and the agent told that the interest rate would be 10.25% since I am doing a balance transfer of my earlier loan from another bank. After getting the loan it was given with 10.5% and I got cheated by the agent or the bank. Before applying the loan I also told them that I will be paying partial payment and there should not be any charges. Then the agents told me that since the amount is greater than 10 Lakhs...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        prasadtv
        from Nellore, Andhra Pradesh
        Aug 17, 2022
        Report
        Copy

        Address: HDFC Bank, RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

        HDFC Bank employees in the below address cheat innocent employees very much.

        They had lot of expertise in convincing and sanctioning the loans with false promises and drink innocent's people's blood.

        HDFC Bank Ltd.
        LKB - CHENNAI
        RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

        I was being cheated by a banker [P. Suresh and Charu P] in this bank branch, they looted my money of 70, 000 in the name of foreclosure charges.

        worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers,

        don't know how HDFC bank is entertaining these employees.

        don't take any loan or any service from this bank branch.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 21, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account number for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Aug 22, 2022
        Updated by prasadtv
        Mr. Anay
        what is the use of your response here? if valid complaint reference number is not accepting in
        https://bit.ly/2Lzhyn3. better to keep the details public here.
        Aug 22, 2022
        Updated by prasadtv
        HDFC Bank loan is a new way of FRAUD to loot public people's money legally by rogue bankers.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mannanshaikh
          Aug 17, 2022
          Resolved
          Report
          Copy
          Resolved

          Dear sir madam my PAN card number FQDPS7742K linked to my HDFC bank account is officially updated by income tax officer due to some reasons. currently added PAN card in my HDFC account is now belongs to my twin brother. So i want to update my New PAN card number FYOPS3078H in my HDFC bank account CID. Please update As soon as possible. I have proofs of official income tax email as well. You can verify my NEW PAN FYOPS3078H with income tax database.
          +1 photos
          Sep 24, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience.
          We are looking into your email vide 5967222 and will
          revert to you on or before August 26, 2022.
          4
          We appreciate your cooperation and patience in the
          interim.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nithish murthy
            Aug 17, 2022
            Report
            Copy

            Address: YASHODHA #18 4TH MAIN 2ND CROSS NEAR ANJENYA TEMPLE B.NARAYAPURA

            Funds on Hold
            Account Number: [protected]
            As on Date: 17 Aug 2022
            Amount Held By
            HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 088.74
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pradum sharma
              from Jaipur, Rajasthan
              Aug 16, 2022
              Report
              Copy

              Address: B 2 DEV NAGAR TONK ROAD
              Website: MTCF ATW

              I don't give permission to anyone why my account is debited from my account without my permission please refu d my amount in my account
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Santhosh Kumar2
                Aug 16, 2022
                Resolved
                Report
                Copy
                Resolved

                I placed the cash redemption order of reward points in HDFC redeem portal, It has been more than a month and orders are still pending.Customer support is not reachable regarding this issue.
                Order Number :
                1) [protected]
                2) [protected]
                3) [protected]
                Aug 27, 2022
                Complaint marked as Resolved 
                Contacted customer support and got to know that cashback will be credited to credit card not Bank A/c
                HDFC Bank customer support has been notified about the posted complaint.
                Resolved
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anurag.mudgil
                  from Rohtak, Haryana
                  Aug 16, 2022
                  Report
                  Copy

                  I opened a new salary account in your Noida sector 44 branch hdfc bank on 21 july 2022 . After 7 days i went to the branch and submit KYC documents . They told me that you will now get your welcome KIT in one week. but till date i didn't received the welcome kit & KYC update.
                  Account No. - [protected].

                  Last 2 weeks i called in hdfc bank many times he told we will check and update but I didn't get any response from your representative. As a requested to you please let me know when i received my welcome kit in my home address.

                  Regards
                  Anurag Sharma
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sagarbee
                    from Vijayawada, Andhra Pradesh
                    Aug 16, 2022
                    Report
                    Copy

                    Hi team, my self Sagarbabu Eeda, Recently I have applied loan in HDFC bank and it was rejection stage cause is Its in RIC issue in 2017 but after that I have took 2 loans and track records also good, please remove the RIC issue or guide me how to resolve that issue, adding HDFC application number for the reference[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Aug 16, 2022
                    Updated by sagarbee
                    I am facing many problems while taking the loans, please resolve asap.
                    Aug 16, 2022
                    Updated by sagarbee
                    Hi team, my self Sagarbabu Eeda, Recently I have applied loan in HDFC bank and it was rejection stage cause is Its in RIC issue in 2017 but after that I have took 2 loans and track records also good, please remove the RIC issue or guide me how to resolve that issue, adding HDFC application number for the reference[protected], I am facing many loan problems because of this, please do the needful ASAP.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Deepak deva
                      from Faridabad, Haryana
                      Aug 16, 2022
                      Report
                      Copy

                      Hi,
                      I tried withdrawing money from the HDFC ATM at Faridabad hariyana 121004 (ballabhgarh ATM[protected]. I did so with my BANK OF BORODA Debit Card. There was an power cut system off displayed closed on the screen when I tried withdrawing money " Processing Temporarily Suspended".I tried withdrawing around Rs1000 I did not collect any money. Could you please help me out...

                      [protected]
                      at. [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tar2022
                        Aug 16, 2022
                        Oct 28, 2023
                        This thread was updated on Oct 28, 2023
                        Report
                        Copy

                        NEW ACCOUNT OPENING - Message is there is low severity memo present on Debit account

                        Got saving bank account opened in a/c- [protected] .
                        1. Request for a/c opening given on 22nd July, account opened on 06th Aug, welcome kit delivered on 14th Aug
                        2. After receiving welcome kit - found tele pin (TIN) as mentioned in welcome letter is not provided
                        3a. On fund transfer getting message - "Message is there is low severity memo present on Debit account..." and
                        4. On calling phonebanking, asked them...
                        +2 photos
                        Helpful
                        5 other people found this review helpful
                        5 found this helpful
                        9 Comments
                        Report
                        Copy
                        A
                        Aswaqnazeem
                        from Krishnagiri, Tamil Nadu
                        Aug 15, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        There was a hold in my bank account. I attached a screenshot of my balance. When i open my account they said there's no maintenance balance or any hidden charges. Now you're band hold my 500 rupees. I need refund.
                        +1 photos
                        Sep 1, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 19, 2022
                        Updated by Aswaqnazeem
                        Not even a call

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aswaqnazeem
                          from Krishnagiri, Tamil Nadu
                          Aug 15, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I'm a student. A year ago, I saw a add on social media that's about HDFC bank account doesn't need any maintenance balance. So i open a student account online and verify via online KYC. And even the man on KYC told me that HDFC bank account doesn't need any maintenance balance. And i received my atm card. I didn't make any transaction on this account but they charge ₹.300 monthly and now the balanceis ₹.1061. And today evening (15/08/2022) i accidentally received a amount of ₹.500 from some of my family member. And the bank deducted the 500 and now showing 561. I need my 500 refund. I'm in too serious financial situation. Now my money on hold rupees 1061.and my balance is 500. I need my 500 back.
                          +1 photos
                          Sep 1, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aswaqnazeem
                            from Krishnagiri, Tamil Nadu
                            Aug 15, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Krishnagiri, Tamilnadu

                            I'm a student. A year ago, I saw a add on social media that's about HDFC bank account doesn't need any maintenance balance. So i open a student account online and verify via online KYC. And even the man on KYC told me that HDFC bank account doesn't need any maintenance balance. And i received my atm card. I didn't make any transaction on this account but they charge ₹.300 monthly and now the balanceis ₹.1061. And today evening (15/08/2022) i accidentally received a amount of ₹.500 from some of my family member. And the bank deducted the 500 and now showing 561. I need my 500 refund. I'm in too serious financial situation.
                            Sep 1, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Biswa Ranjan Bhuyan
                              Aug 15, 2022
                              Report
                              Copy

                              I had done transaction of 1290/- on 7th Aug 2022 at 13:33 IST and shop keeper had reverted same transaction within 5 minutes ... It about 8 days passed and still i have not received my amount back.

                              Even after multiple followups i have not received the refund.

                              Please look into this matter
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 16, 2022
                              Updated by Biswa Ranjan Bhuyan
                              Is there any update on this issue?
                              Aug 17, 2022
                              Updated by Biswa Ranjan Bhuyan
                              Amount still not received.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Riya Lohia
                                from Ganga�nagar, Rajasthan
                                Aug 14, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Few days back, I blocked my debit card and upi id due to some suspicious activity. After that, I applied for a new card and I received it. I am able to make payments through my debit card but I am not able to make payments through my upi id as it is still blocked. I even reset my pin via new debit card but it is still blocked. I am not able to find any option on net banking or mobile banking to unblock it. I tried reaching customer care but they didn’t provide any solution. I request you to please look into this matter as soon as possible as I am not able to make payments.
                                Sep 19, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 16, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rachna Rao
                                  Aug 13, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore

                                  My 10000 got debited from my hdfc account as one unauthorized bank link was sent
                                  Related to kyc. I want full refund from bank
                                  +6 photos
                                  Sep 24, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit