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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 934

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H
Haseena P A
from Ernakulam, Kerala
Jun 27, 2018
Resolved
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Address: Thiruvananthapuram, Kerala
Website: netbanking.hdfcbank.com

My account open with zero balance salary account with number [protected]. Without any information they have changed to normal account. Almost 2200 rs got deducted from my account because of not keeping minimum balance in the account..

As per rbi guide line this charge wave from 2015. This is my humble request to you kindly refund me deducted charges.
Jul 17, 2018
Complaint marked as Resolved 
I have received the the refund from HDFC . An executive from HDFC trivandrum tracked all the issues and solved fast. Great support from HDFC
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
Jul 08, 2018
Updated by Haseena P A
Call received from HDFC bank and they have refunded my 1600 RS on 2nd July(they have said they have deleted my negative balance of 1600 from the application). But again on 5th July 1612.7 rs got deducted from my account.

Kindly do the needful

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    J
    jibu jacob
    Jun 27, 2018
    Resolved
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    Resolved

    Hi,

    My name is jibu jacob, my hdfc account no [protected], customer
    Id:40179876, branch:tripunithura, kerala.

    When i checked my account statement, i saw a transaction of rs 4425 deducted from my bank account with reference 'inter-brn cash chg incl gst 210618-mir18'.

    I would like to know, why such a big amount was deducted for?

    My registered email id:[protected]@gmail.com

    Thanks, jibu
    Jul 31, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 28, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    The said charge is interbranch cash transaction done in your account. Value of Cash transactions(Cumulative of Deposit and Withdrawal). Home Branch: 2 lakh ---Free per month per account. Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable) Non-Home Branch: Cash transactions value up to Rs.25, 000/- per day –No charge Above Rs.25, 000/- ---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/- (plus taxes as applicable) Please visit below URL in order to know about service charges: https://goo.gl/hFTRvU

    -Anay
    HDFC Bank Customer Assistance
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      A
      aayushi760
      from Jais, Uttar Pradesh
      Jun 27, 2018
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      I paid RS. 306 to ixigo on 16th June 2018. But the transaction was failed.
      I got mail from ixigo that have already refunded the said amount to your source account. The shared ARN[protected]
      IT'S already more than a week and I didn't get my refund.
      A/c number- [protected]
      Branch- Bannerghatta road
      Please check and refund the same

      Aayushi Jain
      Jul 31, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 28, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform you that the referred transaction is reversed back to your account. Kindly refer to your account statement for the same.

      -Anay
      HDFC Bank Customer Assistance
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        I
        intekhab shaikh
        from Kalyan, Maharashtra
        Jun 27, 2018
        Resolved
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        Bank deducted 230 rupees for "stop cheque chgs incl gst" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is maid. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction is maid on 27 may 2018. And my account number is [protected]
        Aug 1, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We confirm our Branch Operations Manager Dipti Rane has sent you an e-mail to assist you with your query on[protected]: 15. Should you require any further assistance, kindly contact Ms. Dipti Rane on 30452812 or [protected].

        -Manoj
        HDFC Bank Customer Assistance
        Jul 11, 2018
        Updated by intekhab shaikh
        Its been working 10 days and you haven't even processed the Complaint. The deductions were done already and now you are not able to pay it. Please look forward to it and convey the message as soon as possible.
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          சகலகலா வல்லவன்
          from Gobichettipalayam, Tamil Nadu
          Jun 27, 2018
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          Address: Chennai, Tamil Nadu, 600086

          I'm using hdfc credit card. Without any intimation last year you have deducted the amount of 1399/- from my credit card
          At the same year also i requested you to cancel, but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

          Kindly cancel this plan immediately. This is unacceptable that you have been repeating the same. This is also kind of forgery..

          Name: ezhilnesan..
          Your benefits at a glance:
          Relationship no.: 2384132
          Plan : enhanced wa power single plan
          Valid up to : 27-jul-2018
          Mobile no.: [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sheema Ansari
            from Mumbai, Maharashtra
            Jun 27, 2018
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            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1052 without my concern on date:27/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

            OneAssist Relationship Number :4718952
            Name :- Sheema Raees Ahmed Ansari
            Mobile No. :- [protected]
            Credit Card Number Ending :- 1052
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              rajneeshjain_47
              from Lawar Khas, Uttar Pradesh
              Jun 27, 2018
              Resolved
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              Address: Alwar, Rajasthan, 250404

              Dear sir,

              I am user of hdfc bank ltd. Credit card, due to no job usage of said card around 33000 on june 13 after that i am paid minimum dues 2000 to 3500 p. M regularly every month till today presently my outstanding 60000/= above is increase due to unwanted charges imposed to my cards like financial charges interest over due charges late payment charges i request to bank for that but not no support from bank. How can i get reversal of extra charges.
              Jul 31, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 4 working days. The reference number for this interaction is [protected].

              -Anay
              HDFC Bank Customer Assistance
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                A
                A Deep Sidhu
                from Dirba, Punjab
                Jun 27, 2018
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                Address: Firozpur, Punjab
                Website: hdfc

                I am complaint against hdfc makhu branch manager nd cashiar they dnt know how to deal to a customer they waste my time nd misbehave with me the cashiar have told to me close ur account
                Manager told me sit hare and for 20 mints
                After the time he told me i dnt have time for you
                And the cashiar miss behave to me nd told me give me your id card and cheqie i will close your account
                Bak dont need u
                Jul 28, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand our branch Manager Mr. Gaurav Tayal has contacted you and addressed your issues relating to transaction done at ATM. Trust you will Visit Branch for further assistance. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

                -Manoj
                HDFC Bank Customer Assistance
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                  S
                  Sudhir sihag
                  from Dhariwal, Punjab
                  Jun 27, 2018
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                  Address: Ludhiana, Punjab

                  I wish to inform you that I, Sudhir Kumar, from Ludhiana has purchased two policies from HDFC LIFE. My policy nos. are 20142310 and 20304872 . Aditya Birla Finance Company 's advisor, Amit Chaudhary told me purchase on policy for the loan of 10lakhs but afterwards he said tha the sum assured is not enough and told me to buy another policy. I somehow arranged the money and also bought the other one. Then, he said that the brokerage company through which I have taken the policy does not have enough validity period of license and now my loan cannot be passed through these policies. He said that he will refund my policies and for that I have also got the message from HDFC LIFE for policy refund. I am also sending the screenshot in attachment. But till now I haven't got my refund. Also, he is not picking up the calls. I know that he has good relations with HDFC LIFE office as whenever I was about to get a call from you he beforehand (about 10in earlier) told me about it that what it was for and what you would ask. He also used to arrange my call timings. If you want I can also provide you with his mobile number and landline number. I won't be able to continue these policies for long time. So please help me and refund my policies.
                  HDFC Life customer support has been notified about the posted complaint.
                  I have paid my premium of 15338 ₹ policy no. 19412716 today at 12:20 pm online through debit card mode. Transition is done from my account but there is no notification or mail regarding this
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                    W
                    Wisdom W.G.H.S
                    from Hyderabad, Telangana
                    Jun 27, 2018
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                    Address: Ranga Reddy, Andhra Pradesh, 500049
                    Website: hdfcbank.com

                    Rs. 43355.18 was wrongly deducted from HDFC Bank Credit card on[protected] on the name of MOVIES93333 please intiate the refund and this is the 2nd time i am facing this issue
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                      S
                      SureshBabu M
                      from Kotamangalam, Kerala
                      Jun 28, 2018
                      Resolved
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                      Address: Chennai, Tamil Nadu, 600064

                      My Auto loan Closed on 5-5-2018 and I got NOC too. But on[protected] they deducted 236 rs in my account and currently in my account asnegative and mentioned as EMI return charges . How its possible after loan closed completely. When I call Phone bankers they answer with different answer. This bank totally cheat the customers and getting money from different ways. I need to cancel 236 rs.. Attached photo to your reference.

                      Reference no :MIR[protected]
                      Auto Loan number : 47235580
                      Account no: [protected]
                      Jul 30, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 28, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                      -Anay
                      HDFC Bank Customer Assistance
                      Aug 22, 2018
                      Updated by SureshBabu M
                      Complaint not has been resolved till now. Bank has totally credited 200 rs and balance 36 rs is pending. I have written letter to my nearest branch Chitlappakkam, Chennai. No updates. Please help on this.

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                        K
                        Kkthiru
                        from Bengaluru, Karnataka
                        Jun 27, 2018
                        Resolved
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                        Address: 560068
                        Website: Hdfc

                        I find from my net banking that a sum of rupees 177 has been debitted from my account, 4 times over the last month with the heading of inter-brn cash chg. Being a senior citizen it is extremely distressing to have my hard earned money removed from my account even after being assured while opening the account that there will be no charges on transactions. I feel the bank is using my hard earned money to run their business.
                        Jul 28, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        You may visit the following URL to access information for the complete information about fees and charges associated to your account. https://goo.gl/EE3nJ8 Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Pradip Kumar Bharti
                          from Bhawanipatna, Odisha
                          Jun 27, 2018
                          Resolved
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                          Resolved

                          Sir, i have 100 shares of hdfc bank vide folio no 482543 having distinctive no[protected] and certificate no 712423 which i am holding since allotment in may 1995. I am not receiving the dividend for many years. Kindly look into the matter.
                          Urmila jhunjhunwala,
                          D 12 civil township
                          Rourkela
                          Orissa
                          769004
                          [protected]
                          Mail id [protected]@gmail.com
                          Jul 31, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 28, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please write to [protected]@hdfcsec.com as they'll be able to assist you better with queries about your Trading A/c.

                          -Anay
                          HDFC Bank Customer Assistance
                          NOT RECEIVED - DIVIDEND FOR THE F.Y. 2020-21 BY ELECTRONIC MODE.
                          Dear Sir,

                          After repeated emails I have not got any reply. I have not received the dividend for FY 2020-21 for my following details:

                          • Client ID: 10241385
                          • DP ID: IN300159
                          • Name of Shareholder: Ashish Agarwal
                          • Equity Shares: 100 equity shares

                          Please send my dividend immediately in my bank account.
                          Thanks,

                          Ashish Agarwal
                          2/1/1B, Bright Street,
                          Ballygunge
                          Kolkata – 700019, INDIA.
                          M: +[protected].
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                            K
                            Kishori Pacharne
                            from Pune, Maharashtra
                            Jun 27, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411014
                            Website: Call center

                            Hi
                            I called to know my credit card statement. The person who answered my call was so rude and arrogant. He wasn't interested in my query. Neither helped with my query nor spoke nicely. He insulted me. I will never ever call u guys. Kindly provide training for your staff mr. Gunjan. I don't remember his name. May b he gave me wrong name. I have a recording.
                            Kindly take action against him.
                            Further details contact me [protected]
                            Jul 29, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 27, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, number you called, city, card no.and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Janaiah Putta
                              from Hyderabad, Telangana
                              Jun 26, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              I got a call from HDFC bank collection department regarding loan recover which some one took it. I know the person who was there only one month in my current company and left. He took loan in HDFC bank and given my number as reference without my permission. I didn't get any call from HDFC bank for any verification/confirmation on the same. I just came to know about it after person from bank called up. Now HDFC collection department and their personal loan department people harassing me to go to applicant home and force him to pay the loan where I don't know anything about him except name and phone number which I got when he joined my company. They are not listening and talking rudely. they are not caring about complaints and saying we will call you like this and harass you until that applicant pay the amount. Please provide your suggestions what I can do to not get any calls.
                              Jul 28, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 27, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please share us the caller details and your contact number on which the call was received with the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Jun 28, 2018
                              Updated by Janaiah Putta
                              Today also got a call from Shravanthi ([protected]), she is literally talking rudely, you given complaint I will check it how it goes. whatever, you have to get the payment from applicant and pay us. I will call you like this until that. this is she is talking. She called up again after collection department manager called and said you dont get call again. so they are doing all intentionally.
                              Jun 29, 2018
                              Updated by Janaiah Putta
                              However, you people not addressing my problem and it is not getting resolved, I don't have other option except file criminal case on person who is harassing me though you people settled with applicant and though I don't know that person except name. I am doing that today after my office hours. Thank you for help.
                              Today also got a call from Shravanthi ([protected]), she is literally talking rudely, you given complaint I will check it how it goes. whatever, you have to get the payment from applicant and pay us. I will call you like this until that. this is she is talking. She called up again after collection department manager called and said you dont get call again. so they are doing all intentionally.
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                                Nb Group
                                from Tonk, Rajasthan
                                Jun 26, 2018
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan, 302013

                                सर मैं आपसे निवेदन करता हूं कि मेरे लोन नंबर 43075977 है मेरी गाड़ी किसी कारणवश ईएमआई खाते में पर्याप्त राशि नहीं होने के कारण बाउंस हो चुकी थी रिकवरी वाले मेंबर भवानी शंकर जाट जिस के मोबाइल नंबर[protected] हैं उन्होंने मेरे को कॉल करके बोला कि आपकी बार आपका बाइक की किश्त बैंक से नहीं कटी है तो हमारे को दे दो मैंने उनका एड्रेस पता पूछा तो उन्होंने नहीं बताया बोला कि हम बैंक से बोल रहे हैं और ना ही किसी प्रकार का मेरे पास लोन नंबर दिया मैंने उनको बताया कि भाई मैं आपको जानता नहीं हूं तो मैं आपको कैसे पैसे दे सकता हूं ना उन्होंने मेरे को राशि देने के लिए भी मना कर दिया मैंने उनको पैसे देने के लिए मना कर दिया मैंने बोला कि मैं ऑनलाइन ही जमा कर दूंगा भवानी शंकर जाट ने बोला कि यह ऑनलाइन जमा नहीं होगी आपको मेरे को ही देने पड़ेंगे या तो आप राजी राजी दे दो कि मैं आप से लड़ाई करके ले जाऊंगा अगर आप मुझे लड़ाई करने से नहीं दोगे तो मैं आपके घर जाऊंगा और फिर किस लेकर आऊंगा उन्होंने आज 26 जून 2018 को साईं 6:00 बजे मेरे घर पर गया और वहां पर दादागिरी की उनके पास 3 तीन लड़कों को और लेकर गया और घरवालों के साथ बदतमीजी से पेश किया और गाली गलौज की मेरी बूढ़ी मां है उनको बोला कि आप गाली क्यों कर रहे गाली गलौज को कर रहे हो उन्होंने बोला कि हमने बैंक ने भेजा है मैं आपसे निवेदन करता हूं कि भवानी शंकर पर उचित कार्रवाई की जाए अन्यथा में यह के सदके में कोर्ट में पेश करूंगा मैंने किस लेने के लिए मना नहीं किया था और पहली बार मेरी किस्त बाउंस हुई थी उन्होंने मेरे घर पर जाकर गाली गलौज की आपसे पुनः निवेदन करना चाहता हूं कि वह हंसकर पर उचित कार्रवाई की जाए अन्यथा मैं बैंक में रिकवरी वालों के खिलाफ कोर्ट में केस करूंगा मेरे को इसका जल्द से जल्द जवाब देना आपका इंतजार करूंगा धन्यवाद

                                Byck no rj14sd3990
                                Nanu ram saini
                                Mo:-[protected]
                                Jul 27, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 26, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                While we investigate in the matter, please share your email id in order to revert to you with complete details.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Jun 30, 2018
                                Updated by Nb Group
                                ID: 2000139

                                Dear sir,

                                While we investigate in the matter, please share your email id in order to revert to you with complete details.

                                I AM i am satisfied with Boy
                                Jun 30, 2018
                                Updated by Nb Group
                                ID: 2000139

                                Dear sir,

                                While we investigate in the matter, please share your email id in order to revert to you with complete details.

                                I AM i am satisfied with Boy
                                Jun 30, 2018
                                Updated by Nb Group
                                ID: 2000139

                                Dear sir,

                                While we investigate in the matter, please share your email id in order to revert to you with complete details.

                                I AM i am satisfied with Boy
                                Jun 30, 2018
                                Updated by Nb Group
                                ID: 2000139

                                Dear sir,

                                While we investigate in the matter, please share your email id in order to revert to you with complete details.

                                I AM i am satisfied with Boy
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                                  R
                                  Richardson021991
                                  from Coimbatore, Tamil Nadu
                                  Jun 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu

                                  I have not received my credit card email statement for the month of June 2018 and my billing date was on 19th. I have raised compliant to the customer service 2 times, but no response from them. Hdfc customer care service is not at all providing resolution to their customer issues. I need to receive my credit card statements to my registered mail ID on a monthly basis without fail.
                                  Aug 29, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 28, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to inform that the statement for the month of June 2018 has been sent to your registered e-mail id on 20/06/2018. Later based on your request duplicate statement has been sent again on 26/06/2018. We request you to check if the e-mails have been saved in other folders of your e-mail account.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    V
                                    Vidya Nidhi
                                    from Mumbai, Maharashtra
                                    Jun 26, 2018
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                                    Address: Bangalore, Karnataka, 560038
                                    Website: www.furny.in

                                    Placed order using HDFC credit Card, Merchant promised 15 June 2018 as delivery date but not responding at all. Please get the money Back.
                                    In between Fazal picked call once saying due to monsoon it will be delayed but no one from team is responding to calls or emails now. They are just playing around and big fruads, pls ban them so that they cannot con other people. Appreciate if i get the money back from bank since the product is not shipped/delivered etc

                                    Sharing the concern peoples ph. nos.
                                    Manoj-[protected]
                                    Fazal- [protected]
                                    Fazal1-[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      ManishGupta10
                                      from Delhi, Delhi
                                      Jun 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Hello,

                                      I, Manish Gupta, am using credit cards of multiple banks from a very long time and never felt cheated like I am feeling right now by using the HDFC credit card.

                                      Below are the my details:

                                      Name : Manish Gupta
                                      Customer ID: 45855422
                                      Credit Card : MC PLAT FREEDOM CARD INT
                                      Credit Card Number: **** **** **** 0237

                                      When I received this credit card (July, 2017) it was offering 5% cashback on bill payment in the form of points. For the reference :
                                      1) https://www.cardexpert.in/freedom-card-review-another-cashback-credit-card-by-hd...

                                      As it was offering 5% cashback in the form of points, I have earned 1500 points by doing bill payments in the hope to receive cashback of Rs 1500. As there was condition that we can redeem points in cash only after it reaches to value 2000 so I never got a chance to redeem these points in the form of cash.

                                      But now they have changed this card policy/features and my points value reduced to only Rs 150 instead of Rs 1500. I just lost Rs 1350 which is a big fraud.

                                      I have never expected this kind of cheating from the HDFC Bank. Please look into this matter and return/credit me my Rs 1500 asap.

                                      Thanks
                                      Jul 29, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jun 26, 2018
                                      Updated by ManishGupta10
                                      Hello,

                                      I, Manish Gupta, am using credit cards of multiple banks from a very long time and never felt cheated like I am feeling right now by using the HDFC credit card.

                                      Below are the my details:

                                      Name : Manish Gupta
                                      Credit Card : MC PLAT FREEDOM CARD INT
                                      Credit Card Number: **** **** **** 0237

                                      When I received this credit card (July, 2017) it was offering 5% cashback on bill payment in the form of points. For the reference :
                                      1) https://www.cardexpert.in/freedom-card-review-another-cashback-credit-card-by-hd...⇄

                                      As it was offering 5% cashback in the form of points, I have earned 1500 points by doing bill payments in the hope to receive cashback of Rs 1500. As there was condition that we can redeem points in cash only after it reaches to value 2000 so I never got a chance to redeem these points in the form of cash.

                                      But now they have changed this card policy/features and my points value reduced to only Rs 150 instead of Rs 1500. I just lost Rs 1350 which is a big fraud.

                                      I have never expected this kind of cheating from the HDFC Bank. Please look into this matter and return/credit me my Rs 1500 asap.

                                      Thanks
                                      Verified Support
                                      Jun 28, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Rinku.Shaw
                                        from Mumbai, Maharashtra
                                        Jun 26, 2018
                                        Resolved
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                                        Address: 560034

                                        I wanted to settle my hdfc credit card due amount 2 months back when the due was around 11k. The person i spoke to was ready to make the settlement for 6.5 which we both agreed on. I asked to process it as soon as possible. But the process was never executed. All i get is calls from executives asking for payment each month. I have been continuously trying to reach them but got only false promises or no response. Now the due amount has reached to 17k, of course the settlement amount has also increased. Now they are asking for 10k to settle it. They are intentionally not executing it so that they can increase the due amount and add some more charges and threaten me to make more payment. Why should i pay the amount which i have not even spent. There is no concerned person whom i can talk and reach a conclusion to close the card. Only collection agents call me and threaten me. Am i liable to make payment whatever they charge on me? Will there be no one to talk and settle coz as per these collection agents its not in their hand, they are only there to threaten people. I do not understand why should i make payments in the name of different charges and for their delay in process.
                                        Jul 28, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 27, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
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