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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 934

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V
Vishusoc
Jul 25, 2018
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Hello,
This is vishwanath rao s. I took a loan for purchasing hero honda passion plus in february, 2017. The loan was repaid completely within the duration.
My vehicle no is ap25n9638, chasis no: 07b09c15701, engine no: 07b08m32997. I even applied for noc twice before at your branch in secunderabad. But i didn't get any document till now. Can you please help me in getting this once and for all.

My contact details are as follows,
Name: vishwanath rao sirpurker,
Flat no 203, sai enclave, street no 20,
Singareni colony, saidabad,
Hyderabad. 500059
Email: vishwasoc @gmail.com
Contact no: [protected].
HDFC Bank customer support has been notified about the posted complaint.
Feb 01, 2019
Updated by Vishusoc
I didnt recieve any update from the Bank yet.
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    S
    Sahil Turbo
    from Morinda, Punjab
    Jul 26, 2018
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    Address: Ludhiana, Punjab, 142026

    I have received an email stating that my one assist services will be renewed automatically and charges will be debited. My card number ends with 6828, registered number is [protected] and one assist member id is [protected]. I am not interested in this service and want this service to be canceled completely. Kindly process it asap to avoid unnecessary proceedings to refund after debit.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      abhi2403
      from Noida, Uttar Pradesh
      Jul 25, 2018
      Resolved
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      Resolved

      Address: 201001
      Website: HDFCbank

      Hi, my name is abhishek sharma and my hdfc cc ([protected]) expired in mar-2018 i am still waiting for new card, but bank is charging service fees every month. This seems to be very tricky - banks normally get the alert generated for all cc that are expired and they have plenty of checks every where - than why they are not using this kind of check for customer service. I have heard from many people this keeps on happening and hdfc is only one of the major bank doing this.
      Sep 8, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Hi, we wish to clarify that, as you are aware payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date.We observe that your credit card was sent to your mailing address maintained with us through Blue Dart courier vide Airway Bill number [protected] and the same was received by you on February 22, 2018. For any further clarifications, you may contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

      -Manoj
      HDFC Bank Customer Assistance
      Respected sir,
      I would like to draw Ur attention,
      My Loan a/c[protected], amount already disbursed and two EMI has been deducted but my insurance hasn't been made,
      What is happening in HDFC Bank,
      There is big Scam happening,
      Please help me sir otherwise public will loose trust from HDFC bank.
      Regards Rajnish kumar lal
      [protected]
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        R
        rajeev262
        from Mumbai, Maharashtra
        Jul 25, 2018
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500054

        My credit card got expired hence they send other card to my address but i have not yet received the card but showing statement balance of 2, 379.00, i have not received the card itself not even activated the card than how my statement balance can be 2379, & also the new card is visible as activated card in my net banking, when my old card complete bill was cleared & there is no emi also & new card i have not received & activated than how statement balance of 2379?

        I can't check in internet as it is showing service unavailable, i went to bank they call customer care than that customer care has given another customer care no, whole day tried inside bank but that customer care no was coming every time busy, bank people told me they are helpless to help me out only customer care can solve my problem & that customer care is coming busy than how to solve my problem when bank people is saying i am helpless to help you out.
        I want bank to clear the statement balance to zero & deactivate or block my credit card & resend other card to my address asap.

        With regards,
        Rajeev
        Aug 31, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          S
          skmanish
          from Delhi, Delhi
          Jul 25, 2018
          Resolved
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          Resolved

          Address: 122001
          Website: www.hdfcbank.com

          To the,

          Hdfc bank,

          I had applied for the credit card before 20 days ago although all the verification has been done via physically and via call.
          But after all the activity i didn't receive my card. When am checking via web there is showing status is in process.

          Guy's please don't make fool if you can't please directly denied that we can't.. It was my 1st experience with hdfc and am totally disappointed with you guy's and make sure in future i'll never recommend anyone to connect with you...

          Thanks
          Manish [protected]
          Aug 30, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 25, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We'll look into that for you. Please write to [protected]@hdfcbank.com with Card application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected]in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
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            S
            Ssvmhcp
            from Angul, Odisha
            Jul 25, 2018
            Resolved
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            Address: 758028

            Dear sir,
            I have paid an amount of rs. 6010/- through hdfc bank net banking for national institute of open soling 2nd year readmission fee. The amount was deduct from my account at that time
            But i have not got any confirmation and the it is not process. I visit at nios regional office bhubaneswar and know that they have not got any net banking payment for readmission.
            Please do your best for return of my amount.
            My personnel details as follows :
            Name: — manas ranjan sahoo
            M/no. - [protected]
            Hdfc bank account no. [protected]
            Custemer id:[protected]
            Ifc - hdfc0001819
            Branch - keonjhar
            Aug 28, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 25, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

            -Manoj
            HDFC Bank Customer Assistance
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              R
              Ranganatha Charyulu
              from Hyderabad, Telangana
              Jul 25, 2018
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              Address: Kurnool, Andhra Pradesh, 518360
              Website: Cancellation of One Assist Membership

              My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
              My plan is enhanced wa privilege single plan and i have been charged rs.1899/- for it.

              Kindly refund it soon as it was charged without any consent.

              Oneassist relationship number : 2338120
              Name :- poojari sujatha
              Mobile no. :- [protected]
              Credit card number ending :- 5805
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                shivap303
                from Mumbai, Maharashtra
                Jul 25, 2018
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                Address: Hyderabad, Telangana, 500050

                My number was auto-registered for smartpay. This never worked for me when my mobile operator was idea. Now i have ported to airtel and you have deducted money saying that you have recharged my number successfully and your customer service is so worst that they are being rude saying i need to contact them and say i have ported my number to airtel.
                Why would i contact you to give all my information?
                Has it worked for me once, i would have updated from my end.
                Your customer service guys does not even know the meaning of disputing a charge and they shout back, disconnect the calls. For this reason, i had to call multiple time with no resolution for it.
                They say that they have de-registered smartpay when i have already done it from my end.
                One says the charge will be refunded only when they cancel from their end. (Just cancelling from their end)
                This is not what we expect from a private bank.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Subhojit Biswas 2
                  from Kharagpur, West Bengal
                  Jul 24, 2018
                  Resolved
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                  Address: Kolkata, West Bengal, 700012
                  Website: netbanking.hdfcbank.com/netbanking/entry

                  Hi,

                  I just found out that an amount of ₹133.26 and ₹27.98 deducted from my account today (24th july, 2018).

                  I haven't done any international transactions, then why are those amounts were deducted from my account.

                  Ref/ cheque no. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected] deducted amount = 133.26

                  And ref/ cheque no. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected] deducted amount = 27.98

                  I want an immediate refund of those amounts, as if they are deducted accidentally, or provide me full description, for why such things happens.

                  Please reply fast.

                  Thanks
                  Subhojit biswas
                  Mail: [protected]@gmail.com
                  Cell: [protected].
                  Sep 2, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 26, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + Difference in foreign currency Rate (Its the difference in foreign currency rate on the date of the transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of the transaction. The charges are deducted for transactions done on 14.07.18. You can refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf Please write to [protected]@hdfcbank.com for any further clarification or assistance.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    P
                    preetigupta17
                    Jul 24, 2018
                    Resolved
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                    Resolved

                    I opened a salary account with hdfc in 2010 which was zero balance account. I was told that i can have zero balance without any charge.in 2013, my salary stopped crediting to this account. And in 2017, my account balance reached close to rs 4000. When i logged in to my account 2 months back, i came to know balance is rs -8000 (Negative). Whatever statements i was getting for my account, it always says zero balance. Never says negative balance. When i went to hdfc bank, they says i have to maintain minimum balance of rs 10, 000. That's the meaning of zero balance account. After having long arguments with bank manager, he said if you make big investment here with us (Close to 20 lacs), i can waive off all charges. (Close to rs 12000). Otherwise you will have to pay more. Few days back, one payment of more than rs 1 lac got credited to my account. Now all negative balance got adjusted. Wow, i had great loss having account with hdfc. W

                    Suggesting all not to open an account with hdfc if you don't want bank to eat up all your hard earned money.

                    Many of my friends have faced this issue.
                    Aug 27, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 25, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account). Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

                    Anay,
                    HDFC Bank Customer Assistance
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                      R
                      RAMAN.SK
                      from Chennai, Tamil Nadu
                      Jul 24, 2018
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                      Address: Chennai, Tamil Nadu, 600029

                      Hi,

                      I took hdfc suraksha policy, as per the policy it says for loss of job will bare 3 months emi i lost the job in the month of jan-2018 also i have submitted the required documents later i received an email need of 26as since i have sent it to the concern email later i called to the customer service they said it was received claim is in process for 2 months now they are saying they haven’t received it i don’t know why hdfc ergo is making me to cheat 33, 000/-. I assume if i would have taken a death coverage for 50 lakhs defenetly my nominee wont get it because for a 33, 000/- itself can’t able to bare really feel ashamed to taken a insurance with hdfc.

                      Regards,
                      S k raman
                      Claim no:[protected] &[protected]
                      Mob: [protected]
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        A
                        Ashwini@0311
                        from Mumbai, Maharashtra
                        Jul 24, 2018
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                        I ordered a product from Paytm Mall app using HDFC bank debit card but it got cancelled due to certain reasons and Paytm claimed that the amount has already been refunded from their side but i didn't get my refund.And its already more than a month.I would request the bank to refund my amount as soon as possible or else i will have to take a action against them.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          lucky pawar
                          from Kharar, Punjab
                          Jul 24, 2018
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                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2465 without my concern on date:20/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                          Oneassist relationship number : 4908340
                          Name :- lakhwinder singh
                          Mobile no. :- [protected]
                          Credit card number ending :- 2465
                          HDFC Bank customer support has been notified about the posted complaint.
                          Hi i am purchasing something from Purple.com, when i am doing payment from Paytm. Transaction declined and amount deducted from my account.

                          Paytm withdrawal number is- PAYTMWAL 1210203.

                          I request you to work on my complaint and give my amount in my account.
                          I pay totally understand pay but my account is hold my card number [protected], my name is swaroop adbole my contact number [protected]
                          Plz
                          I am totally bill and my account hold
                          To plz unhold account
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                            pari1234
                            from Kolkata, West Bengal
                            Jul 24, 2018
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700067

                            Dear concerned authority,

                            I am a privileged customer of HDFC bank. I was assigned a credit card saying it is life time free of cost by Hdfc employee. The person who filled my form activated the smart pay feature without informing me and this caused me to pay an amount of around 2000 rs for no use. I paid this amount by visiting Hdfc Dunlop branch in Kolkata. They told me that as now I have paid the amount and cancelled the smart pay, I will not be charged anything in the future. I told them to cancel my card as well.

                            After that I cancelled the smart pay feature by calling your call centre executive and also told to cancel my card. After that without informing me there was an activation charges for the credit card, I was charged for it. Now they have sent me a statement that I have to pay 3000 rs as activation charges. I was not informed by the credit card agent nor the bank about the charges. In fact I was told that the card is completely free.

                            I am made a fool by the bank employees and am frustrated by the misguiding and fraud is done by HDFC bank. I will not pay any amount now. I also want the bank to pay me back my 2000 rs that I have paid earlier due to their lies. The bank representatives are continuously fooling me since the time they gave me the card. I also want the bank to cancel the credit card immediately, I do not want it. If you will not take any actions then we will have to go to the consumer forum and we will stop all current and future ties with your bank

                            I want the bank to credit the rs 2000 app already paid by myself to the following account

                            Please ensure the same at the earliest

                            Paridhi AgarwalDear concerned authority,

                            I am a privileged customer of your bank. I was assigned a credit card saying it is life time free of cost by Hdfc employee. The person who filled my form activated the smart pay feature without informing me and this caused me to pay an amount of around 2000 rs for no use. I paid this amount by visiting Hdfc Dunlop branch in Kolkata. They told me that as now I have paid the amount and cancelled the smart pay, I will not be charged anything in the future. I told them to cancel my card as well.

                            After that I cancelled the smart pay feature by calling your call centre executive and also told to cancel my card. After that without informing me there was an activation charges for the credit card, I was charged for it. Now they have sent me a statement that I have to pay 3000 rs as activation charges. I was not informed by the credit card agent nor the bank about the charges. In fact I was told that the card is completely free.

                            Me and my husband have privileged accounts in your bank. My husband is a premium customer and we are very outraged at such misguide and fraud done by your bank. I will not pay any amount now. Please also pay me back my 2000 rs that I have paid earlier due to your lies. Your representatives are continuously fooling me since the time they gave me the card. Please cancel the credit card immediately, I do not want it. If you will not take any actions then we will have to go to the consumer forum and we will stop all current and future ties with your bank

                            Please credit the rs 2000 app already paid by myself to the following account

                            Please ensure the same at the earliest

                            Paridhi Agarwal
                            Credit card no: [protected]
                            Ac no: [protected]
                            Thanks

                            Thanks
                            Aug 27, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 4 working days. The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
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                              sumantadas73
                              from Burla, Odisha
                              Jul 24, 2018
                              Resolved
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                              Resolved

                              I had applied for hdfc moneyback cc at hdfc bank mannually & submitted all the required documents and information for application form.
                              I have also 812 credit score. Central govt. Employee where salary is above 25k.

                              After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
                              "dear applicant your hdfc bank credit card app ref no [protected]el is approved in principle subject to internal checks"

                              After that received telephonic verification calls & physical verification at office & residential address.

                              But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
                              "
                              Dear sir/madam,
                              Subject : your credit card application reference no. [protected]el
                              Thank you for your interest in hdfc bank credit card.

                              We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                              Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

                              It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.

                              So hoping to get some resolution i am posting it here.

                              Regards,
                              Sumanta das
                              Aug 24, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                              -Anay
                              HDFC Bank Customer Assistance
                              Sir/Madam
                              I hve an ac with hdfc bank in neemuch(M.P.) branch... There is a employee of that branch named Ankit Tugnawat... I request so many times to convert my saving into classic ac...bt last 4 months there is no response from him...
                              pls resolve my problem.
                              Thanx
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                                danishahm89
                                from Delhi, Delhi
                                Jul 24, 2018
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

                                I would like to file fraud case against hdfc bank ltd, sector 63, noida

                                I opened salary account with hdfc bank in may, 2016 with the help of executive, he did not give me any information regarding demat account linked to it. They are deducting rs 885 annually as annual maintenance charges whereas i am never aware of that i have such account. I only got to know in july, 2018 when i say my mini statement where it was mentioned that rs 885has been deducted as depository charges. It's typical fraud case where executive did not educate customer with all the details even dont send any deduction message.
                                Sep 5, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                In case you do not wish to continue with your Demat Account, you are requested to visit any of our nearest Demat Servicing Branch and submit your request for closure of your Trading and Demat Account to avoid the levy of charges in future. Also, Kindly note that, Demat account held in sole name with nil holdings and no outstanding Demat charges can be closed based on email instruction from your registered email id to [protected]@hdfcbank.com along with your 8 digit demat account number (can be viewed under HDFC Bank Net Banking>>>Demat Tab) and DP ID Please find the soft copy of the demat closure request form below: https://bit.ly/2KqWg6s For the complete address and contact details of our Demat service providing Branches, please visit the following URL https://bit.ly/2ADUhe5

                                -Anay
                                HDFC Bank Customer Assistance
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                                  K
                                  Kumar HR
                                  Jul 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560035

                                  Hi team,

                                  This is with regards to the loan ref # 59234754.

                                  I had applied personal loan for the amount of 100000, however i had submitted all requested documents. Still i have not received any call from verification team.
                                  I had check with the concern person he is not responding on the same.

                                  Hence requesting you to close my application.

                                  For more details : contact me @ [protected]

                                  Regards,
                                  Kumar. Hr
                                  Aug 26, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 25, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our sales manager has contacted you and fixed up an appointment for verification. For further assistance, you may contact him on [protected].

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  My Customer ID is 74190005. Rs. 590 has been cut from Savings account
                                  as .ach Debit return charge on 7 July, 2018. It hsa been cut twice first as Rs. 539
                                  and another Rs. 51
                                  I even didnot notify by sms, email. here with I enclosed the screen shot that transaction.
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                                    D
                                    dParesh83
                                    from Delhi, Delhi
                                    Jul 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: Valsad, Gujarat, 396001
                                    Website: www.consumercomplaints.in/new_complaint

                                    Please return back/ waived off annual maintenance charges levied in my credit card ending xxxx xxxx 4927, as at the time of issue credit card, a hdfc sales representative ensure me that this is life time free card for me and no any charges i have to bear., but still bank has charged me annual maintenance fee of rs. 1180 (Rs.1000+18% gst) which is totally unauthorized, for sales promotion whatever commitment given by bank sales executive and at last customer has to suffer. So please either close/cancel my card or refund me waived of annual membership fee.

                                    Thanks & regards,
                                    Paresh dharsandiya
                                    Valsad.
                                    Aug 24, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We observe that your credit card was issued as a priced card and fee as applicable was levied to your card account as reflects in your June 2018 statement. You may the features and benefits of the credit card by logging into the following link: https://www.hdfcbankdinersclub.com/Diners-ClubMiles We request you to reconsider your decision and provide us with more opportunities to serve you. In the event, you still wish to cancel the credit card, we request you to send us a duly signed form available at the below link to the below mentioned address for us to do the needful. https://bit.ly/2so3bG3 HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Ur ppl don't know how to talk with customer if my card is in default still I'm paying bills what ever the reason is... If I'm paying bills to u HDFC ur ppl are not authorised to talk with customers like hell.
                                    I need a call Complaint desk hdfc
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                                      B
                                      from Bengaluru, Karnataka
                                      Jul 24, 2018
                                      Resolved
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                                      Address: 560011

                                      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account as hdfc option was not available. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). Lots of my money deducted from my account because of this reason.

                                      On 19/07/2018 i had called customer care and raised a request to close my account as i did not want to use the account. They are saying i have rs -6600 in my account and they will arrange call from bank but still i didn't received the call.

                                      I visited the bank as well but they are not listening and forcing to pay the money to close the account. There behavior with me on this request is worst.

                                      I request you to please take action against this bank.. They have no right to do whatever they want without informing the customer.

                                      Bank detail:
                                      Bank: hdfc
                                      Branch: jayanagar -3rd block
                                      Isfc: hdfc0000261

                                      My contact:
                                      [protected]@gmail.com
                                      [protected]
                                      Account number: [protected]
                                      Jul 24, 2018
                                      Complaint marked as Resolved 
                                      Negative balance has been waive offed and account closed
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        R
                                        RAVINDRA SINGH RATHORE
                                        from Jaipur, Rajasthan
                                        Jul 24, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 302012

                                        Sir i have hdfc credit card since many years. From starting i paid credit card bill by "auto pay mode".in last month your bank deducted only minimum amount rs.500.00 and put the finance charge rs.887.23 on 22 jul 2018 on me which is wrong. That is not my fault. I have maintain sufficient bank balance. You should deducted total credit card bill amount. I never choose for minimum bill amount. Therefore this is my humble request please reverse or waive off this charge.
                                        I m waiting for your positive reply.
                                        Thanking you,

                                        Yours sincerely
                                        Ravindra singh rathore
                                        A/c -[protected]
                                        Mob -[protected]
                                        Email - [protected]@gmail.com
                                        Aug 28, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 24, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We'll just need a few details to help you. You can safely share them over email to [protected]@hdfcbank.com. Please share your Card No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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