HDFC Bank Complaints & Reviews

Recently i have applied for hdfc freedom credit card online. The very same day i have received a text message informing me me that my credit card application number has been approved and the card will reach to me in 3 working days. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found. And today i got a text message to create...

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Address: Gurgaon, Haryana

Dear,

First of all, i received a message a week ago for 2546 and i made the payment of 3000 on 6 june 18.

Today dated 13 june 18, your team has reached my old house and started asking question of my whereabouts with my landlord, who is a very nice guy and he do not have to do anything with my acc.

Why are you doing this and how are you authorize to do that.

I have the payment made as per your msg and now you are wanting for full payment and i will pay it but in due time. When i have paid the minimum due you cannot harass me to pay the full amount.

I have the guy number [protected] name is praveen yadav.

Please stop this madness before its too late and i leave your product.

Regards,
Rebek

Jul 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560003

Hi made a payment to a wrong credit card number for hdfc instead of mine but i am planning to closure the credit card by making that payment what is the procedure for because a delay will again increase in my interest as well, i am little bit worried please help me out

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I bought a new google pixel 2 phone with my hdfc bank debit card with 8000rs as cashback offer on jan 6th 2018. It is now june and i have still not received the cashback. The debit card swipe machine slip clearly states that i am eligible for 8000rs cashback within 90 days and it has been more than 5 months now.

I have made more than 15 calls to my relationship manager and also raised a grievance at hdfc website. Each time i talk to them they propose a date for cashback and post that date a new one is given.

Is hdfc really scamming people with these cashback offers?

I have already completed 5 emis as well

Jul 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that our team has replied to you on email on June 13, 2018 vide email interaction ID:[protected]. In case of any further clarification, please feel free to reply to us on email.

-Manoj
HDFC Bank Customer Assistance

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Address: 122002

Website: www.hdfclife.com

Due to glitch in hdfc life payment, i was not able to make premium payment. Number of emails sent to hdfc on this.

With a great difficultly i was able to make the payment. Later i got to know, policy has been elapsed. With interest + penalty i was asked to pay rs 415. Inspite of knowing this was due to hdfc life that this amount was due. I decide to make the payment. I am now being told that i need to submit medical.

I am an nri. I visited hdfc life branch when i was in india. I specially asked if anythign else is required to revive the policy, but i was said, no medical is required since only 3-4 months have passed.

I have since then sent so many emails. The customer care is like robots, they keep on sending the same email again and again.

I have decided to cancel the policy.

Jul 15, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

HDFC Life Customer Care's response Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.

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Ridiculous in emi debit:
I’ve already made the last emi on 31-may-2018 and for june month emi cleared on 04th of june 2018.

Till now, no one called to update my emi amount in the database.

I’m not sure this manger or team working consciously, they blindly redeposited in to my account and amount got debited.

I will cancel my ecs with hdfc bank for this personal loan if i didn’t get any clarification for this redeposit.

Please refer the attachments for reference
Please clarify.

Name: asokaraj s
Contact number: [protected]
Personal loan number: 27546728

Thanks
Asokaraj s

Jul 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that the payment has been credited to your loan account. You may write to us at [protected]@hdfcbank.com in order to get a statement of your loan account. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh

Hi,

I had lost my food plus card, i am a cts associate, could you block the card and issue the new card.

Also my old card has balance money in that account more than 3k.

Could you please transfer the amount in the new card. I am waiting for your response.

The food card number is : [protected]

Please resolve this matter asap.

My email : rushitha. [protected]@cognizant.com

Jul 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to visit nearest branch or call Phone Banking and request for reissuance of card. Please refer below path for details of branches and Phone Banking numbers. www.hdfcbank.com > Locate Us

-Anay
HDFC Bank Customer Assistance

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Address: Kurukshetra, Haryana, 136118

I opened a ppf account through net banking at hdfc bank branch at pipli, kurukshetra, haryana. But this account is showing anna nagar as the branch name which i hadn't opted while opening this ppf account. As kurukshetra is my permanent address. So, you are kindly requested to rectify and change to pipli (1716) kurukshetra, haryana. It will be so nice of you....

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I have hdfc credit card and on that i have add-on card also. I raised the request to activate my add-on card on 14th may. Since then its not activated. I am tired calling hdfc bank customer care n number of times but same reply it will get activated in 1 hour or 2 days or 4 hours but nothing till now. I escalated this to higher management also. He gave me reason regarding my documents and that was also sorted out. He was personally following this. After that he called me 3-4 time and said that card has been activated. I tired but no result. And till now its not activated. And now he is not talking to me at all. Every time i tried to contact him he asks his executive to inform me that he will call me in sometime but he doesn't.

Kindly help me here.

Jul 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 13, 2018

Updated by grv007agarwal its not resolved

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

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Address: New Delhi, Delhi, 110014

Website: crome

Sir/medam
Dear medam/sir i hvae problm with hdfc credit card. Amzone company issue my amount my amout refrence no is 13/06/2018. Refrence no is[protected]. My amount 12652rs. So plz refund my amount. My hdfc id is 69634276 and my account no is [protected]. I am very sad so plz quickly reply me i will waiting for your reply. My account reflect not amt credit card so plz quickly answer i will waiting my amount and my answer.

Jul 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to share the refund confirmation from the merchant to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance.

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Hi,
I am a tcs employee and i have lost my hdfc bank food card on 11th of june, 2018 in my office and i was unable to find it. Could you please block my food card and provide me a new food card. Also i had balance of rs.770 in my lost card. So i would be good if you can transfer my balance amount form my lost card to new new one.

Please help me as soon as possible.

Jul 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Please visit below link and contact our phone banking number to block and reissue your prepaid card: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Anay
HDFC Bank Customer Assistance

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R

rymishra67

Jun 13, 2018

Dear sir
I have submitted home loan application in HDFC bank but due to some reason application rejected by you .
So I request you please refund my processing fees.
Ram yash mishra
[protected]
file no[protected]

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Address: New Delhi, Delhi, 110014

Website: crome

Sir/medam
I have problme with hdfc credit card becuse amzone compnay issue amt but hdfc bank not reflect my amout. Refrence no is[protected]/06/[protected]rs and 2nd trancction ref no[protected] (12/6/[protected] rs. My account no hdfc is [protected]. Plz refund my amount i request you. Plz quick reply me i will waiting. I am used credit card 2times but some resone i also cancleed but my amount not recived (7days had). Amzone company says we issued your amount 12652 and i have recived refrence no so i was told uper line plz check it.

Thanks so much sir/medam

Jul 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to share the refund confirmation from the merchant to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

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Address: Karur, Tamil Nadu

Cancellation of one assist and refund amount
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 8389 without my concern on date:06/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist reg mobile number : [protected]
Name :- k arunkumar
Mobile no. :-
Credit card number ending :- 8389

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jun 13, 2018

Dear Arun,

Greetings from OneAssist,

We apologize for the inconvenience caused.

We request you to kindly mail us your customer Id on [protected]@oneassist.in so that we may be able to cancel your plan.

Awaiting your response.

Regards,

Deepali,

Team OneAssist.

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K

K Arunkumar

from Karur, Tamil Nadu

Jun 13, 2018

ok but clear or slove this problem

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Address: 144001

Hello there

I received sms from hdfc bank today that rs-1900/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap in same account .
Name:GAUTAM JAIN
Hdfc credit card no. Xx5995
Mobile no: [protected]
Email : [protected]@gmail.com.com

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jun 13, 2018

Dear Gautam,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

We request you to kindly mail us your membership Id or the customer Id at [protected]@oneassist.in in order to cancel the membership as we are unable to track your details in our list.

Awaiting your response.

Thank You,

Regards,

Deepali,

Team OneAssist.

Reply

S

Satyanarayananjuri

from Visakhapatnam, Andhra Pradesh

Jun 13, 2018

Dear sir/mam,

My hdfc ac is salary based account now i resigned my previous job thats way im not using hdfc bank account due to not maintaining sufficient amount you are charging 600 per month still im not using my account from last 8 months and no transaction was done with my ac
Contact me [protected]

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V

Vicky Sedha

from Sirhind, Punjab

Jun 13, 2018

Please stop the plan and refund money in my account

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P

Payal Dixit

from Ponda, Goa

Jun 13, 2018

Dear Sir/Mam,

I withdrew money from Axis back on Saturday(2nd June) in Goa(Panjim) using my Hdfc debit card. It was showing that 'sorry transaction was cancelled' but the amount was debited from my account and I haven't got the money back. Kindly help me and do the needful.

Thanks

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I am saddened by such irresponsible behavior by hdfc credit card deptt. Hdfc ho issued letter to the bank to waive off charges wrongly charged to my credit card ending 4977 with registered mob no[protected] but it is more then a year now no action was then by hdfc staff and no one is picking up the call when i called on [protected]/02
Please please me resolving the issue

Jul 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Sawai Madhopur, Rajasthan, 322001

Website: ....

Dear sir /mam

I am requesting to you that please refund my all the charges those deducted from my customer i'd 46675456. I have h ending demat a/c with this customer i'd and i am doing all the trading with hdfc bank demat. And paying so much brokrege. I have 2 saving account in hdfc. Please refund my all the charges releted to mab those charged in last 2 years. I'm future i will mantain mab.

Regards
Sudheer mangal
Cus. I'd 46675456

Jul 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

HDFC Bank Customer Care's response Dear Customer,

The charges levied are in conformity with the Bank's schedule of service charges and hence we express our inability to reverse the said charges levied in your account. For further assistance, you may write to us at [protected]@hdfcbank.com

-Manoj
HDFC Bank Customer Assistance

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Address: 110029

Website: hdfc

A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

Im very much disappointed after waitng for such a long day and getting this kind of responses. I didnt received any letter from your side neither elctronicaly nor in my mailing adress.

Jul 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your application No with contact info and the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Website: Rechargepayindia.com

Hi i am [removed]. I had done online tv recharge but my recharge was not successful due to inappropriate amount but my money was deducted from my account. When i called it was said my money has been refunded. But i dint get any notification. When i called my bank they said they have credited my money to my account. But still i have not received any notification. N wen i check my balance i have not received my refund money.

Please do help me in this
Reg mobile no -[removed]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of disputed transaction and the reference id TTU[protected] We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

-Manoj
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400067

I am having salary ac with hdfc, on which my two emi are going on. But they charge me extra every month,[protected]. But this time i was waiting for my salary and when it arrived, i went atm tto withdraw it was showing that there is nothing left. How can you charge around 5500 as charges. And infact i had paid my emi then too? The charges are irrelevant. Pathetic service! Highly disappointed!

Jul 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

HDFC Bank Customer Care's response Dear Customer,

The said account number mentioned by you has been closed. Please email us at [protected]@hdfcbank.com from your registered email id along with your correct account details, details of deduction of charges and loan account details for further assistance.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Jun 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We would like to state that the account XXXXXXX1861 is closed on 13.06.18 and there are no charges debited. We request you to write to [protected]@hdfcbank.com, mentioning details date and amount of charges levied, to enable us to assist you further.

-Anay
HDFC Bank Customer Assistance

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Address: 400067

I was transferring some funds from my hdfc savings account to union bank savings account through imps ref no:[protected]
Amount was debited but i got an sms: "fund transfer declined due to technical issue at the benificiary bank end".
Transaction status is showing as: host (Cbs) offline/issuer node offline.
Its been a lot of time since this happened and i have not received any refund yet.
When i will be getting my refund and how???

Jul 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked and found that the said transaction has been already reversed to your account. You may check your account statement online for further details.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 942

credit card application status - "no record found"

harassment from hdfc agents coming to our house

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wrong done the payment to other card

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have not received 8000 rs cashback on google pixel 2

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policy lapse

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personal loan number: 27546728

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lost my food card

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to change branch of ppf account.

add -on credit card is not activated till now.

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refund my amount

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lost my hdfc food card

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refund my amount

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deduction of money without any information and cancel the one assist services

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deactivate the credit card and refund my money

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waive off and closure of credit card. pending for more then a year

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request for nmab charges refund from demat link saving account

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status disapproved

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refund money

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I am complaining about irrelevant charges on my account

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hdfc imps account transfer to union bank

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