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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 954

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A
abimoorthy
from Melur, Tamil Nadu
May 29, 2018
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I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- moorthy m
Mobile no. :[protected]
Credit card number ending :- 1442
HDFC Bank customer support has been notified about the posted complaint.
I m using hdfc credit card, nd unnecessary sevice one assist starts on my credit card, without any information 1399rupees amount has been deducted frm my credit card..please stop this service nd refund my money..otherwise i will not continue with hdfc..this is wrong..so refund money nd stop ths service
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3229759 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)
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    T
    The Hygiene Tadka
    from Indore, Madhya Pradesh
    May 29, 2018
    Resolved
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    Resolved

    Address: Indore, Madhya Pradesh, 452010

    Hello there

    I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

    Please deactivate and refund my money asap
    Name: sonam khandelwal
    One assist relationship no: 4310829
    Hdfc credit card no. Xx6539
    Email : [protected]@gmail.com
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Hi

    This is a complaint against a transaction done on Hdfcbank account at Tanishq in December of value above 83000/-. I still haven’t received the 5% cashback as expected. Really disappointed with such pathetic services of a leading national bank
    Payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero
    Sona Soma's reply, May 22, 2018
    payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero
    Sona Soma's reply, May 22, 2018
    payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero
    Dear Sonam Khandelwal,

    Greetings from OneAssist

    We would like to inform you that your deactivation is in process vide service request 3213062.

    The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

    Regards,

    Deepali

    Team OneAssist"
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      R
      rohit vasudeva
      from Noida, Uttar Pradesh
      May 29, 2018
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      Address: Faridabad, Haryana, 121001

      I have a hdfc credit card with limit of 50, 000 and and used 25000 of my overall expenses and i started paying some amount through my account. When i buy the credit card no one inform me about the high interest rate criteria, Now i am trying to contact them for settlement and no one is interested to give me the right information and nor the number are interested to entertain. I tried [protected] & [protected] many times but there is no response.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        AnkurBorwankar
        from Pune, Maharashtra
        May 29, 2018
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        Address: Pune, Maharashtra, 411058

        I am getting daily calls for home loan from hdfc. Daily i say no and executive promises me of putting my number to dnd but nothing happens. Today after suffering since last few months i am posting my concern here. I received call today also for home loan from hdfc from phone no. [protected].

        Requesting you to please do not call me for any kind of loan.
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 02, 2018
        Updated by AnkurBorwankar
        I received similar call today from another HDFC executive Akshay [protected].
        Jun 06, 2018
        Updated by AnkurBorwankar
        Received call for HDFC Home loan again today from Rashi [protected].
        My self deepak keshrani ex employee code: d12256. One year has been completed still i m not able to get my pf.
        M [protected]
        mail:[protected]@gmail.Com
        do as soon as possible

        plz provide me the form
        Your CPR URN is[protected]. Pl save this for further ref. Your request gets activated after a week -BSNL
        I do not want to activate this offer which I have not given my consent
        Hdfc bank issued credit card to me without my consent and linked it for autopsy with my bank account. I did not sign any documents and am not aware of charges of this card.
        I have requested edc merchantbanking delhi office for disconnecting edc 41088663. But merchant kept deducting my account for low usage. Now despite my writing no refund has been provided.
        They activated the One assists service without my permission.. via HDFC credit card.

        Plan: Enhanced WA Power Single Plan
        Membership ID: [protected]
        Start Date: 09-May-2018
        expiry date: 08-May-2019

        resolve plz
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          D
          Dr. B. Srinivasa Rao
          from Nellore, Andhra Pradesh
          May 29, 2018
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          Address: Guntur, Andhra Pradesh, 522501
          Website: www.hdfcbank.com/personal/products/cards/credit_cards

          Dear,
          I am a hdfc bank credit card holder. The bank was auto debited rs. 1299/- from my credit card number ending with 0047 without my concern on date: 27-jun-2017 ie., last year. I am not interested about this service and don't want this membership any more. So please don't do this renewal again without my concern.

          Thank you very much.

          Oneassist relationship number : [protected]
          Name :- buraga srinivasa rao
          Mobile no. :- [protected]
          Credit card number ending :- 0047
          HDFC Bank customer support has been notified about the posted complaint.
          "Dear Customer

          Greetings from OneAssist..!

          We deeply regret for the inconvenience caused to you & appreciate your patience.

          We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

          Should you require any further assistance, please reach us at[protected].

          Regards,

          Sagar

          Team OneAssist"
          My amploye code HBL/AP/S54855 PLS give me my pf and uan number full deteals.
          Hi Team,

          I would like to close my hdfc credit card [protected], but I don't have any correct contact number to talk
          I abhijit wanted to dis continue with the membership..As i m not interested in the membership anymore..
          Dear Customer

          Greetings from OneAssist..!

          We deeply regret for the inconvenience caused to you & appreciate your patience.

          We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

          Should you require any further assistance, please reach us at 1800-123-3330.

          Regards,

          Sagar

          Team OneAssist
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            S
            Shjai
            from Jaipur, Rajasthan
            May 29, 2018
            Resolved
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            Resolved

            Address: Jaipur, Rajasthan

            Hi
            I m jai, having a housing loan from ur bank a/c no.[protected] and[protected],.
            I request to mr. Pareek at jaipur branch and give him a written application on 3rd may 2018 also, regarding my loan account statement, he told me that it will reach you by post till 18th may 2018, but i yet not received any mail, post, call or any other communication from mr. Pareek and hdfc bank.
            So please see in the matter and please behave like professionals and communicate with me at the earliest to sort out this matter
            Jun 29, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 29, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

            Regards,
            Team HDFC Home Loans
            Via tez, , 35, 500 r.s transferred to rosy [censored]iri, acc/no [protected], IFSC CODE:PUNB0325000, , FROM k s shailender, , acc/no [protected], , ifsc code :HDFC0000317, , , on 24/5/2018, , 12:37 p.m, , plz cancel transaction and refund
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              G
              gulnaz fatima faizi
              from Delhi, Delhi
              May 29, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110019
              Website: www.hdfcbank.com

              I feel so shame and disrespect now because i feel like m beggar after passing so many days (Almost 3 month) still m waiting for response...
              So sorry m not a beggar m not a die for just rs 4000/-
              Now m moving consumer court cant wait cant tolerate its hurt my ego... I give you only 1 week after that you will be responsible for everything... Thank you to making be bigggggggggg fool you already waste my lots of time...
              Jun 30, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that you have received response vide reference number[protected] on May 18, 2018 clarifying details. You may write back to [protected]@hdfcbank.com for any further clarification or assistance.

              -Manoj
              HDFC Bank Customer Assistance
              Jan 09, 2019
              Updated by gulnaz fatima faizi
              Mr manoj

              I don't think you feel shame after a so many mails or calls still I didn't get any reward from your side I think you are waiting for legal notice sorry no patience more. from may 2018 to till date you cannot arrange cctv footage . this is worst service I get . third class companies is fa better than you thank you so much for cross my patience you will definitely get my consumer notice in this month . be ready for meeting in karkardooma court

              gulnaz
              [protected]
              I got a message from HDFC that for the online transaction that I had made in past, I got the reversal of 2115 at 11:55 AM today. But upon checking my bank statement, it is still not reflecting.
              Can u provide me with the wallet id for fast tag registration.
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                R
                ratnesh9452
                from Gonda, Uttar Pradesh
                May 29, 2018
                Resolved
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226022

                I want to close my credit card because when i have opened the account the worker in a bank says that it is free of cost bit when i have taken the credit card ending with 5077. And when i have called customer service they are telling that take the insurence of 6000 for 2 yr to enjoy the free credit card. I want to close my credit card. My mobile no is [protected] and account no is [protected].
                Regards
                Ratnesh patel
                Lucknow
                Uttar pradesh
                Jun 29, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 29, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                -Manoj
                HDFC Bank Customer Assistance
                Jun 07, 2018
                Updated by ratnesh9452
                There is no action on my complaint.
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                  A
                  amit87277
                  from Doraha, Punjab
                  May 29, 2018
                  Resolved
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                  Resolved

                  Address: Chandigarh, Punjab, 160011

                  So credit card is active and still being charged for renewal fees. I have provided screenshot of my bank accounts credit card section stating “no active credit card”.

                  I have written so many emails to customer care but they only focus on how to get money, with a message that renewal fee will be revised if i did purchasing of 1 lakh in last one year.

                  Hdfc bank applies penalty for non depositing or non payment on time but when it comes to get complaint answer, they need 10 working days. Kindly check with the escalation team, my complaint is still pending with them.
                  Amit gupta
                  [protected]
                  Jun 30, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 30, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  we have reviewed your comments expressed and confirm having responded to your email id on May 25, 2018. The reference number for this interaction is [protected]

                  -Manoj
                  HDFC Bank Customer Assistance
                  No credit card is active. There is typo error in initial posting.
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                    S
                    Shrushti 123
                    from Washim, Maharashtra
                    May 28, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Dear sir,

                    26 on date i am booking travel ticket gobigo.com, but morning 10.49 transfer amount 1845 gobigo 1156659 and no ticket book. But at 12 pm new login and barde travel ticket book gobigo.com site, and ticket confirmation and my account debit 1845. Oo same reference no gobigo 1159959, actually 3 ticket i am booking and debited amount my account two time and both transfer reference no.1159959, pls. Transfers my extra amount

                    Thanks & regards.
                    Arun oulkar
                    Jun 29, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    May 28, 2018
                    Updated by Shrushti 123
                    Pls.urgent basis solve problem and transfer my amount already transfer two time amount 1845+1845
                    Verified Support
                    May 29, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are looking into the issue vide reference number[protected] and you will receive a response within 04 working days.

                    -Anay
                    HDFC Bank Customer Assistance
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                      K
                      kriti harlalka
                      from Mumbai, Maharashtra
                      May 28, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400063

                      Where is my cashback? i have availed the offer on tanishq on 8th dec, amount spent was 83k, but as promised the bank has not initiated the cashback i dont expect such pathetic service from a leading national bank.
                      The customer care services are pathetic as its banking system. i have called multiple numbers and none of them are accepting that they are customer care.
                      i should close my account with HDFC as it is providing me no service and not keeping promises. I am hugely disappointed
                      Jun 30, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please share your Card No. with registered contact info, offer details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        sangeetarai
                        from Nandura, Maharashtra
                        May 28, 2018
                        Resolved
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                        Resolved

                        escalation against floor supervisor - rahul nimbalkar

                        Address: Pune, Maharashtra, 411006

                        I spoke with one of the floor supervisors rahul nimbalkar, employee id r8315, regarding delivery of my credit card. This is to bring in to your notice that he is rude, unapologetic and absolutely absurd.

                        I had called hdfc to put a request and have the card delivered to one of my colleagues at the regestered address as my dad is hospitalised and have no one with me. I am in need of the card as i would be using it for my dad's...
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                        J
                        jatinlalcheta
                        from Mumbai, Maharashtra
                        May 28, 2018
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat, 380007

                        I have requested hdfc account close application before 4 months (In january) in vasna, bhattha branch (Near ankur school).

                        But yet my account was not close.
                        So, i have going in prahaladnagar branch and customer desk executive emailed to bhattha branch.
                        Bhattha brnach manger mr. Jigar called me and tell that i didn't get your application. You need to proof acknowledge to me, so i have close account. But customer desk executive didn't get any acknowledge to me. So how can i proof that i have given application to close account.
                        Mr. Jigar told very rudely. Jigar's behavior is not like any manager, his behavior like any peon/clark.
                        I requested to you please close my account and told mr. Jigar vasna branch manager that talk respectively to member.
                        Jun 30, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 28, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your account details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          R
                          Riten.Poddar
                          from Mumbai, Maharashtra
                          May 28, 2018
                          Resolved
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                          Resolved

                          Hi HDFC Life,

                          I am writing this on behalf of the request of my Term Life insurance plan Application No.:[protected]. PolicyBazaar Reference Number – 65034804.

                          I applied for the HDFC Life (Application No.:[protected]Cr. term insurance via PolicyBazaar on 29th March. There were thousands of emails back on forth for getting the right documents. The medical was scheduled in City Hospital Noida on 22nd of March 2018. It took one months for having all documents in place and approved. It happened just because the PolicyBazaar representatives were not organized and they were asking the same documents again and again and everyday new representative was dealing with me for the same requests. It was quite annoying.

                          Finally, the application was declined by mentioning that I am having Diabetes mellitus. I was surprised and wrote an email back on 8th May with my local Lab test result. It was done here (14th March) in Dubai just before my sinus surgery. Based on that report, I was not diabetic. (Lab Report attached) No action was taken and HDFC Life refunded my money back.

                          I clearly mentioned that I don’t trust the test report prepared by the Citi Hospital in Noida. The medical centre was not up to the standard. All the medical test equipment were from 80s and not in a good condition (Rusted height and weight measurement tools). I was scared putting the ECG valves (rusted) on me during the test. The clinic was not having cleanliness.

                          Just to cross confirm, I did my GLYCOCYLATED HAEMOGLOBIN test here in Dubai AlZahra Hospital on 20th May 28, 2018. (Report Attached) This report gives the full history of my 3 months Sugar level and I was not at all diabetic in last three months.

                          This concludes that HDFC Life and PolicyBazaar unnecessarily wasted my time and efforts in arranging all the documents and also my travel to India for medical etc. Very worst experience (Mentally and Physically) by dealing with both the parties.

                          Best Regards,
                          Ritendra poddar
                          Jun 29, 2018
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2018
                          HDFC Life Customer Care's response
                          Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
                          May 30, 2018
                          Updated by Riten.Poddar
                          Hello Mr. Customer Care,

                          Glad to see your reply. I am sure that you are not assuming that I reached to consumer complaints portal without approaching HDFC first. The response was not positive. They sent me the Urine test and ECG report yesterday. I am not sure if those report justify that I am diabetic. The interaction ID with HDFC is HDFCSL=[protected].

                          Thanks
                          Riten
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                            S
                            from Akbarpur, Uttar Pradesh
                            May 28, 2018
                            Resolved
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                            Resolved

                            On[protected] rs. Were deducted from my account. I want to know the details of this deduction and i also want to know the proceedings to get my money back. For any type of query contact me on my no.[protected] my email [protected]@gmail.com i want to know the details of deduction as soon as possible. First deduction was on[protected] and the second deduction happened today.
                            Jun 30, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 28, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              B
                              Brijesh15
                              from Gurgaon, Haryana
                              May 28, 2018
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                              Address: Durg, Chhattisgarh, 490001

                              I was applied for car insurance add-on policy for my car create verient 1.6crdi sx+ manual in hdfc bank supela bhilai on 02.05.2018, but they provided me automatic transmission paper as my car is manual transmission.
                              After complain they again provided me cover letter for some days and confirmed they will provide correct paper but after continue follow up they again send wrong paper as same like previous one.

                              Again i informed today but they are taking in easy way, name of contact person is kalyan & tripti.
                              Policy copy attached in photo..
                              Please take immediate action about kalyan and tripti because both are not responding and taking responsibility.
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                I
                                Isha Raghav
                                from Gurgaon, Haryana
                                May 28, 2018
                                Resolved
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                                Resolved

                                Address: 122016

                                Hello,,

                                Very surprisingly to say hdfc put wrong charges on customers. Very nonsense!!!

                                Sorry to say hdfc empolyess did'nt doing their responsibility rightly. They don't send email statement of credit card and put late fee.. When i complaint this they revert my charges after that they put finance charges. What they think customers are fool or else

                                I have to say everyone don't take their any facilities either credit card or any other. Have complaint 3 times through customer care call. But they also try to make me fool. Very nonse!!!

                                Revert my money
                                Jun 29, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 29, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that in the event of nonreceipt of payment, delayed payment or payment less than the total minimum amount due to the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement.

                                -Manoj
                                HDFC Bank Customer Assistance
                                May 29, 2018
                                Updated by Isha Raghav
                                delayed payment or payment less than the total minimum amount due to the applicable late payment charges/finance charges would be levied to the card account.clear me please who is responsible for this????

                                Because of your carelessness i will delayed this.if HDFC forward me the soft copy of statement then i will definitely pay the full amount.its bank fault
                                i have more other bank credit cards they are not doing this nonsense.they timely send me the card sttement

                                reverse my finance charges...

                                not going to do more discussions
                                Jun 14, 2018
                                Updated by Isha Raghav
                                what happen

                                i am not getting any answerss from hdfc
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                                  Z
                                  Zak Ahmed
                                  from Mumbai, Maharashtra
                                  May 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400063

                                  Hello i am an credit card holder of your financial institute. I am extremely unhappy about a few things.
                                  Firstly i am glad that hdfc trusted me and gave me an oppturnity to bank with you, however now its a bit unhappy experiance for me, my father has been hospitalised anf i am unable to arrange funds as i do not have a job, i am getting indecent calls asking to pay to which i understand they are doing their jobs however its in a very bad way they are doing there jobs.
                                  Secondly i am trying to come up with a payment plan to pay off the card and seek closure for good without any bad or sour experiance what so ever.
                                  I would request you to please help me so that i can pay off the card and also please reverse the lpf's and over limit charges with interest please.
                                  Awaiting your response. Please call me on :- [protected]
                                  Awaiting your reply urgently
                                  Jun 29, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  May 28, 2018
                                  Updated by Zak Ahmed
                                  Please help me.
                                  Verified Support
                                  May 29, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id within 2 working days. The reference number for this interaction is [protected].

                                  Bejoy
                                  HDFC Bank Customer Assistance.
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                                    R
                                    Rockingchair
                                    from Noida, Uttar Pradesh
                                    May 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110019

                                    Made an online transaction on friday evening which was debitted from my account, but resulted in a failed transaction. The amount was a large sum and is needed to urgently book flight tickets.

                                    I have been trying to contact customer care all day to no avail. The merchant has reported a declined transaction and have sent a mail regarding the same. The bank is absolutely unresponsive, if this issue is not resolved, i shall be forthwith sueing the bank.
                                    Jun 28, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    May 28, 2018
                                    Updated by Rockingchair
                                    I made an online payment for the purpose of purchasing flight tickets. The amount got deducted from my account, however the transaction got declined. Upon contacting the merchant, they confirmed that the transaction got declined and that they did not receive any money on their end. They sent an email confirming the same.

                                    It’s absolutely shameful that i’ve been trying to contact te bank all day in order to confirm the status of the payment, while the bank has no basic decency to even pick up my call or offer and grivence redressal. Shame on the bank. If i don’t get responded to, the bank can rest assured that it will be sued.

                                    The amount is a large sum of money, and the tickets needed to be purchased urgently.
                                    Verified Support
                                    May 28, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id, transction details, date/time of transction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    May 30, 2018
                                    Updated by Rockingchair
                                    This is a follow up to a previous complaint with reference number hbl=[protected].

                                    The failed transaction has been reversed by the merchant, but hdfc does not have the decency to reply to any mail i send.

                                    It has already been 3 working days, as they said that this would be the required time for addressing it. If this is the only channel through which they respond, it is an utter shame.

                                    What does it take to access my own funds even when it’s an emergency?

                                    This is an absolutely horrifying banking experience, and i will surely be pursuing legal recourse.
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                                      Dhananjay Yarragogu
                                      from Hyderabad, Telangana
                                      May 28, 2018
                                      Resolved
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                                      Resolved

                                      Hello sir i am dhananjay i have taken 3.10 lakhs loan on november 2016 with loan no 43911016 i paid 1.10 lakhs in past as emi after that i lost my job due to some personal problems (Mother health issue)
                                      After that representative calls me and pressuring me so i got settled with 2 lakhs in that i paid 1.10 lakhs remaining we are unable to pay immediately i need time till july month. Please consider as request newly i got job so i will clear it off..
                                      Thank you sir.
                                      Jun 30, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      May 29, 2018
                                      Updated by Dhananjay Yarragogu
                                      Sir can you please take care about this on high priority..representative putting pressure on me I don’t have option please save my life.
                                      I need time till July month sir I will pay the amount with cheque bounce charges and interest charges also.
                                      Verified Support
                                      May 30, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand our branch official Mr. Y Srinivas Naidu has contacted you and addressed your issues relating to Loan payment. For any further assistance and for all your Banking needs, you may please contact Y Srinivas Naidu on [protected]

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      I will agree I am the victim of this but please help me I will pay the full amount.
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