HDFC Bank Complaints & Reviews

Hi this is vishwanath from bangalore,
It's been 8months i am looking for my hdfc credit card settlement for the outstanding amount, bank executives are not responding for the calls. Every time new executive is calling for due payment. For the 30000 usage i have already paid 70000inr.
I am not responsible for the non cooperation of the bank. Interest rates are too high to prove as per bank norms.

Hi
I do have a personal loan with hdfc coimbatore. For the last 3 years there is no pending emi except this month. One lady called me from [protected] and was using bad languages that i cant give on an open form. I told them that ill be paying by nxt month along with the penalty amount but they are not even ready to listen. I do have all the voice recording of the call. Pls tell me what to do?

Hello sir,

I own a account with hdfc bank in the name of yamuna plast corporation in nasik.

On 17.3.18 they deducted a amount of total[protected] +450+450) from my account mentioning the charge as rate reduction charges.

I then complained to my relationship manager mr govind mogal to reverse the charges and also email my complaint to mr yogesh deshpande on his hdfc email id.

Mr yogesh then after a few days replyed to me from his email and said that the charges are mentioned in the sanctioned letter tat you have agreed and hence he cant reverse.

Then i complaint the senior management and they also came up with the same reply that the charges are mentioned in the sanctioned letter signed and agreed by you.

Then finally i asked them for a copy of the sanction letter which contains such charges and they dont have such letter nor are they ready to give me a copy of it.

They made me wait for 15-20 days and told tat they cannot reverse the charges as its clearly mentioned in the sanction letter and when i ask for the letter they dont have any letter.

My hdfc bank complain no is 'hbl=[protected]'

Below are the two emails send by them.

Mail no 1)

On mon, 14 may 2018 at 6:03 pm, response sm wrote:
Dear mr. Shah,

This is with reference to your email dated 11th may 2018 received at the office of the senior management regarding rate reduction charges.

We wish to reiterate that the charges have been deducted as per the sanctioned letter dated 1st january 2018 accepted by you at the time of enhancement. Also basis that, the rate has been reduced.

In case of any further assistance or clarification, we request you to contact mr. Govind on [protected].

Warm regards,
Tejali m.
Customer service manager (Chairman & md cell)
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013.

Mail no 2)

On mon, 7 may 2018 at 2:43 pm, wrote:
Dear sir

Greeting for the day!!

At the time of enhancement rate reduction charges mentioned in sanction letter and agreed by you. We will not able to reverse the charges.

Assuring best services always!

Thank you with regards,

Yogesh deshpande.
Eeg-th.
Jalgaon.

Thank you

Abhishek shah

Ph: (91) [protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9255 without my concern on date:28/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership asap

Oneassist relationship number : 270148
Name :- m madhan
Mobile no. :- [protected]
Credit card number ending :- 9255

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 17/5/18. After than emi fee smart ln[protected]rs-100 on 19/5/18 without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 17/5/18
Hdfc credit card no. Xx0026
One assist relationship number-4421669

I didn't got any call from one assist regarding their plans, but they charged me rupees towards for one assist subscription. When i called to hdfc and one assist people they told they they will deactivate but the thing is only half money they have credited, what about other half as i did not get any intimation before activating this service. I just don't want the subscription and please cancel my subscription and credit the entire amount back to my hdfc credit card ending with 7784
Kindly deactivate this service on urgent basis.'don't activate this type of service in future
I am not happy with your service i have not opted for this policy and please refund my money back as soon as possible.

Foodcard support,

I have requested for a new hdfc foodplus card as my old food card is not working. Can you transfer the money from old food card to new food card.

My details are as below.

Name: marygold jyoti
Company working with: tcs
Registered mail i'd: [protected]@gmail.com
Contact number:[protected]
Old foodcard card number : [protected]
New food card number:[protected]

I have sent multiple mails to foodcardsupport. [protected]@hdfc.com. Nobody is responding. Kindly help me on this

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1128 without my concern on date:24/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Note: please do refund asap otherwise i will go consumer court

Name :- shweta kataria
Mobile no. :- [protected]
Credit card number ending :- 1128

With reference to my account bearing no. [protected] with union bank of india, mandi patia, dist. Ghaziabad, hapur-245101 (U. P.), i would like to lodge a complaint by putting across that a sum of rs. 10, 000/- (Rupees ten thousand only) has been debited by the bank to my account towards an incomplete transaction of cash withdrawal made by me at an hdfc bank atm on 13.12.17 at hapur. The reason for the transaction being incomplete was that the cash had never been dispensed from the machine. By getting agitated with the sms received with regard to debit of my account with rs. 10, 000/-, i made a complaint to my bank which, after conducting an initial investigation, let me know that there had been no fault at it’s end and at the same time advised me to register the complaint with hdfc bank. Hdfc bank-hapur, in response to my complaint, categorically told me that the complaint could not be registered in view of the fact that i was not their customer. I have been following up with my bank ever since but the situation is still no further forward. Now, i feel that i have left with no option but to write and request you to look into the matter and arrange to reverse the debit entry.

Thanks & regards,

Mohit gupta

[protected]

I girish ranjan has approached the patna boring road hdfc life insurance office on 11.5.2018 for taking term insurance plan of rs.75 lakhs. After asking for every thing they have raised a sum of rs.24198/- as premium amount. Deposited. Amount debited from my account on 13.5.2018. After medical examination where every thing was ok. My weight which was just 3 kg more that the required the branch told me to deposit a sum of rs.9680 more. When i wish to know why so much premium amount they have only told it is communicated by hq. When contact several times to service @ hdfc life, they are telling neither your proposal is valid nor your proposal details are valid so we will not respond. Trying to contact on all their contact details but they are not properly responding. Neither refunding the amount. The branch is telling that amount has been deposited with hq so we are unable to say anything. No contact no. Are also available nor any senior person is responding after several mail. Really i have been cheated it appears by hdfc

In march 2018 i tried to activate sweepin facility in ac no [protected] savings ac matunga mumbai branch
But it being a joint account i was asked to get a joint application.
I provided the same by personally visiting the branch but they said my wife will have to personally visit the branch. I requested them but two staff spoke to each other and internally decided that both applicants need to visit the branch for joint application for sweepin facility in jointly held fixed deposits. I requested them that i had inquired only one day before taking the application but staff insisted to get my wife. I also told them she is a working woman and will not be able to visit your branch. All the time and for all such things they have only one motto: both holders have to visit the branch. As if the branch is gold studded or a temple or some taj mahal which customers love to visit again and again. For several requests i have sent my staff too but they have problems in that too. On one hand banks like axis are providing at your door service and hdfc is behaving pathetic. Since past 2months i have written online complaints and via letter but all they send is automated replies

Hi team,

I was holding your bank credit card[protected]. There is payment due on this card your executive approach me and advise to pay 12000rs to close this account and to get noc.

I had made the payment and few month back i noticed that its hamper my cibil status which your executive didn't inform me about this.

So now please advise what should i do to take this account remove from by cibil status.

I have payment slip no with me and recording also for above conversation were we can easily find out that your executive didn't guide me on this properly.

My name is saurabh sharma

Contact no-[protected]

Registered email-ashusharma. [protected]@gmail.com

I need some clarification on my personal loan applied on 30th jan 2011. When i was applied that personal loan i was supposed to vacate my current residence in one week. I clearly said this to the pl executive i will apply loan after i moved to new residence but see told it will process within a week so no issues you can apply loan. Unfortunately it was not happened in the week so the address verification got failed the loan was rejected.

After the loan rejection i got a call from pl ric department they told like your address verification got filed your loan was rejected he asked me the reason why u gave fake address then i clearly explained him which is written in the above paragraph. He asked me to come and meet me in person to pl, nelson manickam road branch.

I met the person who called me (Name not remembered) he didnt accept my explanation then he asked me to pay the processing fee of rs. 2000 otherwise you will get the loan in any of the bank in india. I argued with him it was not my mistake it is clearly the executive's mistake but no use. I paid the processing fee and come out.

It was happened before 6 years. Upto 2017 i have no issue in getting loan in other banks, last time when i applied pl in kotak mahendra bank they rejected the loan due to this. Currently there is an app called hunter, there bank can scan an applicant document and verify my orginality.

Let me what is the solution of the issue. The mistake is from that executive but i am suffering due to that currently i have two personal loan and i am paying it regulary in indus ind and icici bank.

Thanks,
Ramanathan

Hi sir
I have ur bank credit card 4 month ago i am not recieved the bill in email or sms of bill so i little bit late to pay the bill but once i know the my bill with late fee i request to ur customer care to reversal the late fee he ansure me that he process that and he tell me the remaining full amount to pay i immediately pay the amount but in next bill i received late fee on late fee those add in last month i call to customer care again and talk to senior mr santosh ji he ansure that all amount is revised but in next month we recieved two reversal of 800 but the first late fee is remain same and ur bank add late fee again so plz help me on this matter other wise send me the final bill up to may and i have to pay and quit from ur credit card member list
My card no-[protected]
Regards
Subhankar jha
[protected]
[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 1065 without my concern on date:24/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Credit card number ending :- 1065

Myself livya paul, working in bangalore tcs.
I forgot the pin of my food plus card, also i'm not receiving any sms alerts.
Now i need to check my available card balance.
I tried to reset through online, but i don't remember my user id/password.
Could you please suggest some eeway to check my balance.
Could you please give further assistance on the above issue.

Card no: ending in 5548...

Respected sir,

I ramesh manna, a customer of hdfc bank. I am unable to pay the due of my hdfc credit card for the last four months. I am now jobless and my mother’s health condition is bad for the last six months. I am relentlessly hopeless and living in huge mental pressure. I am being mentally torture and mentally harass by hdfc bank employee & collection agent. They are consciously calling me and giving me warning that tomorrow pay the amount otherwise they will make me and my father in jail.

My earnest request is to make a settlement of my credit card and issue me a “no-objection certificate”. Otherwise, i am bound to do suicide that particular situation and sincerely unable to make due payments.

My credit card details:

Name - ramesh manna

Card no - [protected]

Kindly look into my concern and please help me.

Thanking you,

Ramesh manna
Mob-[protected]

The query reference number for my complain e-mai to hdfc bank: [protected]. I am very unsatisfied from your all communications phone banking and emails both are worthless for me, no one can help me out in this condition its ok no issues i will pay the amounts two times but i will never use your credit card again because your customer care service is not so much good as i think i have three accounts in your bank mine, my mother's and my brother's and this card belongs to my mother but she didnt know about the credit card that what is the credit card and how to use it only i will use her credit card and i only make the payments for it but your phone banking executive said that i have to talk to her first than he will help me but when in morning i am in my office and she is at home so how could i gave her a call and in evening time when i call customer care no one is there to pick up my call.

I am tcs employee. I have lost my food card and already blocked it through hdfc phone banking. Can you please help me getting new food card and to transfer the balance amount from old card to new card. I have already send request mail to support email id foodcardsupport. [protected]@hdfcbank.com but not getting any response.

Lost food card number: [protected]

My location: tata consultancy services, okaya center,...

My name is uthamaraj. Recently i applied for credit card and got it now. I 25th may 2018 900rs deducted for something shield policy mentioned. Im really shocked about that. I didnt use the credit card for anything bt balance is deducted.
Please cancel this thing and refund my amount as soon as possible and secure my card for this kind of deduction. I trusted bank and i gave my personal information but unwantedly balance deduction occurs without my concern without notifing anything.
In future do not make any unwanted transaction from my credit card.

Description in deduction is hegic-crdt shld & fl cvr
900rs and payment type is dr

Email id :[protected]@gmail.com
Card no : [protected]

Regards
Uthamaraj
[protected]