HDFC Bank Complaints & Reviews

On 15th may 2018 i have ordered moto g5s mobile in amazon india[protected] and on the same day i cancelled that order and received a mail confirmation from amazon india on the same day with refund reference number[protected] and it is mentioned in the mail that refund will be credited to my account on 21st may 2018 but till not i haven't received any refund and am attaching the documents for your reference. Called hdfc customer care multiple times but they are telling amazon india have not initiated the refund and when i call amazon india they are telling that it is pending since hdfc people haven't processed further.

I am hdfc bank credit card holder.
The bank has debit 1399 from my credit card ending with 7351 without my concern on[protected]. I am not interested about this service & don’t want this service. So cancel this membership and refund my money as soon as possible.
Thanking you,

Name - dr ashish gupta
Mob - 94*6301
Credit card ending no - 7351

Hi team,

This is regarding an online transaction i made from my hdfc foodplus card ([protected]) on 7th april'2018. It was an unsuccessful transaction (Amounting to 1384 rs) and i was notified that the amount would get refunded in 6-7 days.

Its been more than 2 week's now, but i have not got the refund back. Attached is the screenshot of the unsuccessful transaction as well as the statement copy of the amount deducted.

Kindly scrutinize the error and refund the amount back into my account.

Thanks,

This is complaint against hdfc bank credit card division and its executives. Since last 3 months i am trying to get my hdfc bank credit card outstanding settle with the bank. But every month they take minim um amount due and then get quite taking further on my request to settle the amount. Last month when informed them that i will not pay min amount due they kept calling me non stop and on one day they called me atleast 121 times throughout the day. They sent executives to my house and harass the kids at the home. Why.. Just because i want to settle the outstanding and they not listening to my request and when i decline to make the payment they trouble me like this. All complain to customer and discussion are in vain. Am left with no choice then to file a complain against them.

Can somebody please help with the contact details of the senior people in hdfc bank credit card division where an share the call record and mail exchange.

My name is praveen prajapat. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 3612280

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation and reverse the charges and rs 900.

Sir/mam,

Since last seven months we are going through financial crisis. My father was admitted in icu sahyadri hospital for 12 days unfortunately he passed away. My mother admitted due to this incident and many more other things in que. Hence there was delay in bike installment and i informed this well in advance to bank executive amit ahule. He ask me to pay atleat emi amount will waive off your interest amount. Even this was difficult for me still begged and borrow the amount and paid the emi, delaying my other banks installments. This month i am unable to pay my emi hence decided to close the loan account paying remaining balance amount. For this we are borrowing money from relatives, friends and company. For this reason i spoke to hdfc bank executive amit ahule but every time he delay the days saying i am busy will speak to you later. Yesterday due to his negligence and rude behaviour i fired him. Request to to help me with this and try to waive off my interest amount and tell me the entire balance amount of my loan.

Regards,
Ijas shaikh

No good service, some one came today to my home and ask about my brother i said he was not at home right now u can call him and ask him.. But that man used very wrong words to me and to my mother. We both are only at home he used very abusive words. And also he not dressed up well.. Is this ur hdfc service using bad words? Sure i will put a case against ur employee very worst bank service..

Dear team,

I am a hdfc credit card holder, the bank has auto debited recently rs.1399 from my credit card number ending with xxxxxxxx2927 with out my authorisation on date 23/05/17, and i dont want this membership so cancel the membership and refund the same;

Relation ship number for one assist is 2125087

I urge oneassist to cancel this preposterous membership at once and debit the amount back into my credit card at the earliest.
Regards,
Vinod kumar,
Vin. [protected]@yahoo.com,
+[protected].

Hi this is vishwanath from bangalore,
It's been 8months i am looking for my hdfc credit card settlement for the outstanding amount, bank executives are not responding for the calls. Every time new executive is calling for due payment. For the 30000 usage i have already paid 70000inr.
I am not responsible for the non cooperation of the bank. Interest rates are too high to prove as per bank norms.

Hi
I do have a personal loan with hdfc coimbatore. For the last 3 years there is no pending emi except this month. One lady called me from [protected] and was using bad languages that i cant give on an open form. I told them that ill be paying by nxt month along with the penalty amount but they are not even ready to listen. I do have all the voice recording of the call. Pls tell me what to do?

Hello sir,

I own a account with hdfc bank in the name of yamuna plast corporation in nasik.

On 17.3.18 they deducted a amount of total[protected] +450+450) from my account mentioning the charge as rate reduction charges.

I then complained to my relationship manager mr govind mogal to reverse the charges and also email my complaint to mr yogesh deshpande on his hdfc email id.

Mr yogesh then after a few days replyed to me from his email and said that the charges are mentioned in the sanctioned letter tat you have agreed and hence he cant reverse.

Then i complaint the senior management and they also came up with the same reply that the charges are mentioned in the sanctioned letter signed and agreed by you.

Then finally i asked them for a copy of the sanction letter which contains such charges and they dont have such letter nor are they ready to give me a copy of it.

They made me wait for 15-20 days and told tat they cannot reverse the charges as its clearly mentioned in the sanction letter and when i ask for the letter they dont have any letter.

My hdfc bank complain no is 'hbl=[protected]'

Below are the two emails send by them.

Mail no 1)

On mon, 14 may 2018 at 6:03 pm, response sm wrote:
Dear mr. Shah,

This is with reference to your email dated 11th may 2018 received at the office of the senior management regarding rate reduction charges.

We wish to reiterate that the charges have been deducted as per the sanctioned letter dated 1st january 2018 accepted by you at the time of enhancement. Also basis that, the rate has been reduced.

In case of any further assistance or clarification, we request you to contact mr. Govind on [protected].

Warm regards,
Tejali m.
Customer service manager (Chairman & md cell)
Regd. Office : hdfc bank ltd., hdfc bank house, senapati bapat marg, lower parel (W), mumbai - 400 013.

Mail no 2)

On mon, 7 may 2018 at 2:43 pm, wrote:
Dear sir

Greeting for the day!!

At the time of enhancement rate reduction charges mentioned in sanction letter and agreed by you. We will not able to reverse the charges.

Assuring best services always!

Thank you with regards,

Yogesh deshpande.
Eeg-th.
Jalgaon.

Thank you

Abhishek shah

Ph: (91) [protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9255 without my concern on date:28/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership asap

Oneassist relationship number : 270148
Name :- m madhan
Mobile no. :- [protected]
Credit card number ending :- 9255

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 17/5/18. After than emi fee smart ln[protected]rs-100 on 19/5/18 without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 17/5/18
Hdfc credit card no. Xx0026
One assist relationship number-4421669

I didn't got any call from one assist regarding their plans, but they charged me rupees towards for one assist subscription. When i called to hdfc and one assist people they told they they will deactivate but the thing is only half money they have credited, what about other half as i did not get any intimation before activating this service. I just don't want the subscription and please cancel my subscription and credit the entire amount back to my hdfc credit card ending with 7784
Kindly deactivate this service on urgent basis.'don't activate this type of service in future
I am not happy with your service i have not opted for this policy and please refund my money back as soon as possible.

Foodcard support,

I have requested for a new hdfc foodplus card as my old food card is not working. Can you transfer the money from old food card to new food card.

My details are as below.

Name: marygold jyoti
Company working with: tcs
Registered mail i'd: [protected]@gmail.com
Contact number:[protected]
Old foodcard card number : [protected]
New food card number:[protected]

I have sent multiple mails to foodcardsupport. [protected]@hdfc.com. Nobody is responding. Kindly help me on this

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1128 without my concern on date:24/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Note: please do refund asap otherwise i will go consumer court

Name :- shweta kataria
Mobile no. :- [protected]
Credit card number ending :- 1128

With reference to my account bearing no. [protected] with union bank of india, mandi patia, dist. Ghaziabad, hapur-245101 (U. P.), i would like to lodge a complaint by putting across that a sum of rs. 10, 000/- (Rupees ten thousand only) has been debited by the bank to my account towards an incomplete transaction of cash withdrawal made by me at an hdfc bank atm on 13.12.17 at hapur. The reason for the transaction being incomplete was that the cash had never been dispensed from the machine. By getting agitated with the sms received with regard to debit of my account with rs. 10, 000/-, i made a complaint to my bank which, after conducting an initial investigation, let me know that there had been no fault at it’s end and at the same time advised me to register the complaint with hdfc bank. Hdfc bank-hapur, in response to my complaint, categorically told me that the complaint could not be registered in view of the fact that i was not their customer. I have been following up with my bank ever since but the situation is still no further forward. Now, i feel that i have left with no option but to write and request you to look into the matter and arrange to reverse the debit entry.

Thanks & regards,

Mohit gupta

[protected]

I girish ranjan has approached the patna boring road hdfc life insurance office on 11.5.2018 for taking term insurance plan of rs.75 lakhs. After asking for every thing they have raised a sum of rs.24198/- as premium amount. Deposited. Amount debited from my account on 13.5.2018. After medical examination where every thing was ok. My weight which was just 3 kg more that the required the branch told me to deposit a sum of rs.9680 more. When i wish to know why so much premium amount they have only told it is communicated by hq. When contact several times to service @ hdfc life, they are telling neither your proposal is valid nor your proposal details are valid so we will not respond. Trying to contact on all their contact details but they are not properly responding. Neither refunding the amount. The branch is telling that amount has been deposited with hq so we are unable to say anything. No contact no. Are also available nor any senior person is responding after several mail. Really i have been cheated it appears by hdfc

In march 2018 i tried to activate sweepin facility in ac no [protected] savings ac matunga mumbai branch
But it being a joint account i was asked to get a joint application.
I provided the same by personally visiting the branch but they said my wife will have to personally visit the branch. I requested them but two staff spoke to each other and internally decided that both applicants need to visit the branch for joint application for sweepin facility in jointly held fixed deposits. I requested them that i had inquired only one day before taking the application but staff insisted to get my wife. I also told them she is a working woman and will not be able to visit your branch. All the time and for all such things they have only one motto: both holders have to visit the branch. As if the branch is gold studded or a temple or some taj mahal which customers love to visit again and again. For several requests i have sent my staff too but they have problems in that too. On one hand banks like axis are providing at your door service and hdfc is behaving pathetic. Since past 2months i have written online complaints and via letter but all they send is automated replies

Hi team,

I was holding your bank credit card[protected]. There is payment due on this card your executive approach me and advise to pay 12000rs to close this account and to get noc.

I had made the payment and few month back i noticed that its hamper my cibil status which your executive didn't inform me about this.

So now please advise what should i do to take this account remove from by cibil status.

I have payment slip no with me and recording also for above conversation were we can easily find out that your executive didn't guide me on this properly.

My name is saurabh sharma

Contact no-[protected]

Registered email-ashusharma. [protected]@gmail.com