HDFC Bank Complaints & Reviews

Address: Bardhaman, West Bengal

On 18.03.18 a mobile no [protected] calling me and offer me a job for hdfc bank as a Financial Service Advisor after giving her identity as HR Dept. from HDFC Bank . The said number call me at Bardhaman office on 20/03/18 and collect Rs. 3100 from me for certificate, police verification cost. The said number send me sms a whats app no. [protected] and a bank account no i.e. Riya Ghosh A/c [protected] IFSC SBIN0012387 . The said number again call me at Bardhaman to give their appointment letter and collect from me Rs 3500 as a training prosses fees. After one day they again call me with [protected] number and told me that Rs. 2660 deposit to the above maintion A/c number as a GST cost for joining the bank at Purulia. After deposit the amount several time I contact the said mobile numbers but she refuse me with calling busy. I have all documents regarding above matter.
So Sir, please help me and need your guideline to get my all amount from the concern authority.
Thanking You.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 505325

Hi Sir/Madam, I believe that HDFC is the best Bank in India, but these days Iam completely Disappointed by the Service Iam getting, every time for every work they are taking so much time for all services at your bank, for gold loan or Dipasitals, or withdrawal, loan or everything is Late!!
Address of the bank is Metpally HDFC Bank 505325,
Hope you Will solve the problems.
Adepu Manohar
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Udaipur, Rajasthan, 303001

Dear sir
I have applied for credit card with ref no is [protected]NA but my application status showing disapproval of credit card I also received a email that showing disapproval please specify the reason of disapproval of my credit card application . HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got Home Loan too on same address. If we will not find reason for rejection, we will file case in Consumer court.
I am trying to contact your representative in this matter but still not responsive .please solve this matter as soon as possible

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560037

Already had an existing account with hdfc bank, opened 1 more account, they gave a new debit card which did not reach me and deactivated my working debit card (Of the 1st account) without even asking, went to bank, gave a entirely new different debit card saying it will work after 24 hrs, but its been 3 days and the debit card is still not working. Whenever i call the bank executive to ask, the only reply i get is to wait fr 1 more hour.

Jun 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details/card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Hi team,

The bankers has deducted the sum of money inr493 without showing in transaction list, even every month i will see the difference between ledger and available balance which will not show the transaction even after 34 months. This is very bad service to costumers and if go ask hdfc bank outlet they ask me to contact hdfc costumer center. Please resolve my issue asap.

Jun 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that our Team has responded to you on email on April 30, 2018, vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us by email.

-Manoj
HDFC Bank Customer Assistance

May 16, 2018

Updated by Baldev S Still not yet resolved my issue, after rising my concern they called to there HDFC ganganagar branch and asking me to bring a loan transaction certificate to check that interest deducted amount from sahakarnagar branch. I will be busy in my office work and I can't able to fulfill your requirement for this kind of issue. the amount deducted by your end hence you should take care and provide the proper solution. Please take any alternative solution.

May 28, 2018

Updated by Baldev S Awaiting your response on below concern.

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Address: Bharuch, Gujarat, 392001

Website: REVERSEL OF SGST & CGST amount

1st email to hdfc bank on 13/04/2018 (Solomon. [protected]@hdfcbank.com, salary. [protected]@hdfcbank.com) - bharuch-0068

Dear sir,

As you know, i am working with hindalaco industries limited (Unit:birla copper) - dahej, & my ec no.11531 with salary hdfc account no.[protected].

Demand draft charge is not applicable for employee of hindalaco industries limited (Unit:birla copper) - dahej

I have made one demand draft of rs.100000/- on 13/07/2017 and hdfc bank has deducted rs.500/- (Dd issuance charges) + rs.45/- (Sgst) + rs.45/- (Cgst) on 10/04/2018.

You are requested to please credit in rs.500/- (Dd issuance charges) + rs.45/- (Sgst) + rs.45/- (Cgst) in my salary account & confirm by return email.

Please refer below screen shot of deduction.

2nd email to hdfc bank on 21/04/2018 (Mayur. [protected]@hdfcbank.com,,,

Jun 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that our Branch Official has already reverted to you on email on April 19, 2018, vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to email.

-Manoj
HDFC Bank Customer Assistance

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Bhaskar Gallu

from Ahmedabad, Gujarat

Apr 30, 2018

I want settlment my credit card because last 18 month i will approx 28000 only intrest against outstanding 30000 not any possitve reply hdfc side

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D

Dharmeshc

from Mumbai, Maharashtra

May 3, 2018

As on date(02/05/2018), IGST & SGST charge has been not reversed in my HDFC account no.[protected], please check & reversal of IGST & SGST charge amount.

I had followed-up with HDFC bank through email & mobile, but no result till today.

Please clear the matter & do not deduct any charges without customer Knowledge

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Website: fastag.hdfcbank.com/Login/Login

Hi, i have recently updated my password for HDFC fasttag account of mine and i am still not able to log in to my account. I successfully receive the OTP and was able to change the password. I even received message stating my password has been updated successfully yet, when i try to login, it says Invalid UserID/password. I use my wallet id for login. I have reset my password multiple times after this incident but so far no luck in logging in. I even emailed about my problem to their email ID as well but no response. FastTag website that has been provided never functions correctly, no toll free number for taking our complaints (they do have a number but no one picks up when called). Please help me on this.

Jun 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance

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R

[email protected]

from Gwalior, Madhya Pradesh

Apr 30, 2018

I have HDFC salary account I was closed this account but bank was deducted amount 11900. Bank was said rest amount was refund but bank was don't refund rest amount.

Address- HDFC Bank
Kesahav palce
Raja Bazar
Patna Bihar

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Hi,

I have done a imps transfer on 28/04/2018 for 65000 rs and the money is not credited to the beneficiary account or reverted back to my account. Transaction status is showing processor down. Kindly revert back or transfer the money asap as its very urgent.
Was waiting to get it done for couple of days now. Still nothing has happened.

Thanks & regards,
Binoy
[protected]

Jun 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 02, 2018

Updated by Binoy Sankar Kindly provide an update on this issue.

May 02, 2018

Updated by Binoy Sankar Sorry issue is resolved. Kindly close the issue.
Thanks

Verified Support

May 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to check with your beneficiary if the funds have been credited to her/his account. If funds are not yet received by the beneficiary, please email us at [protected]@hdfcbank.com and share us the beneficiary's statement of account for the said period so that we can check and assist you. Do mention your account and transaction details in your email to us. Do not share your details in the open forum for your account safety and security.

-Manoj
HDFC Bank Customer Assistance

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Address: Kendujhar, Odisha, 758016

Website: www.hdfcsales.com

I am sunil kumar patra as a junior officer from jajpur road
Branch. My employee i'd 27151, now i am existing staff of hdfc sales. My
Last working day is 31.03.2018. Recently joined on a other company but i
Am facing big problem. When i joined hdfc sales then my previous company
Is hdfc bank. There is my last working day 19.06.2017 and hdfc sales
Appointment letter is mention by 13.06.2017. I am joined on hdfc sales
20.06.2017. That is my problem. There have hr asking to me how is the
Possible your last working is 19.06.2017 on hdfc bank and your appointment
Is 13.06.2017 on hdfc sales. Now my new company hr saying to me submit
Your hr declaration letter.

Now i am very difficult position. So
I request you urgent basis solve the problem. My actual joining and
Working date is 20/06/2017 on hdfc sales but there have mentioned by date
13/06/2017 on appointment letter. So that please correction and give to me
Relieving letter on dated 20/06/2017 to 31/03/2018

Please consider and process my complaint. Kindly resolve my problem.

Apr 29, 2018

Updated by SUNIL KUMAR PATRA I am Sunil Kumar Patra as a Junior officer from Jajpur Road
branch. My employee I'd 27151, Now I am existing staff of HDFC Sales. My
last working day is 31.03.2018. Recently joined on a other company but I
am facing big problem. When I joined Hdfc Sales then my previous company
is Hdfc Bank. There is my last working day 19.06.2017 and HDFC Sales
appointment letter is mention by 13.06.2017. I am joined on Hdfc Sales
20.06.2017. That is my problem. There have HR asking to me how is the
possible your last working is 19.06.2017 on HDFC BANK and your appointment
is 13.06.2017 on HDFC SALES. Now my new company hr saying to me submit
your hr declaration letter.

Now I am very difficult position. So
I request you urgent basis solve the problem. My actual joining and
working date is 20/06/2017 on HDFC Sales but there have mentioned by date
13/06/2017 on appointment letter. So that please correction and give to me
relieving letter on dated 20/06/2017 to 31/03/2018

Please consider and process my complaint. Kindly resolve my problem.

Please find the attachment file copy.

Thanking you
Sunil Kumar Patra
[protected]

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Address: Hassan, Karnataka, 573201

With my HDFC account number, with transaction ID MIR[protected], the amount is deducted.

And many times, the smaller amounts were deducted automatically in HDFC account. Please resolve this complaint to keep our account in HDFC.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560037

I opened my salary account of HDFC Bank on March 2017, now my Credit card amount is more then 4K+ without even used.I have not activated my credit card.After complaining many times one of the customer executives is telling that i have applied for some insurance, which i didn't asked them for proof, but that customer executive is telling that we have confirm you orally .With out using not even activating why you are taking so much of money from innocent people.Worst bank i have ever seen.

Jun 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Credit Card No., staff details, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110027

Hi, i have a hdfc credit card a/c with hdfc bank, due to some financial crisis coudnt pay the amount on time for last two months, but already confirmed that by may will make the payments as just got my job, but there are few people (Ravi singh from subhash nagar, new delhi-110027) continuously harnessing & trying unethical means to get the money out, when i spoke with hdfc bank they confirmed not to pay these third parties, also mentioned that if we pay it will be our own risk. Ravi singh (Collection agent) trying all unethical means to collect the money, they also threatened my parents for making the payment. Hdfc bank confirmed that there is not plan, which says pay rs, 2600/- and get 8000/- off from your credit card outstanding, also will get my 3000/- limit in my card, so this a complete harassment, as when said that i will make payments directly to the bank, ravi singh (Collection agent [protected]) said that he will send people to collect and also damage and using profanity, also threatened that can do anything to get the money"we want money thats it". So would need help from you as to sort this out.

Jun 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you seek clarification regarding your credit card, we request you to contact our Debt management executives at[protected] / 66668102 for further assistance in this regard.

-Manoj
HDFC Bank Customer Assistance

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Address: 800001

Website: www.irctc.co.in/eticketing/loginHome.jsf

Dear sir/mam,

I would like to drawn your kind attention towards the transaction which i had done on dated 22 april 20178 on irctc website (Ref no[protected] through my net banking. On date 23 april, e-ticket was auto cancel.
On irctc website, it show that amount rs.4220 is refunded on date 25 apr 2018.

Till now the amount is not credited in my account. Request you kindly do the needful.

Refund id - [protected]
Transaction id - [protected]
Account no - [protected]
Name - shubhankar kumar jha

Jun 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you are seeking clarification regarding the refund for the transaction. Please clarify whether the query is related to your credit card or Bank account so that we can assist you accordingly. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: 411018

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3120 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account...

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10 Comments

Address: 600089

Hi -

I have a savings account with hdfc bank and the customer id is 66838894

Hdfc bank has deducted rs. 413.00, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

Rgds,
Kattabomman v

Jun 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge of Rs. 413.00 levied to your account pertains to ECS debit return charges. In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in the clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in the clearing. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Bejoy
HDFC Bank Customer Assistance

Apr 30, 2018

Updated by Kattabomman1989 In my debit card account there is no EMI. Please check properly.

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Address: Allahabad, Uttar Pradesh, 211004

Website: www.upsrtconline.co.in

I am abhishek and i booked ticket from allahabad to varanasi for date 29th april 2018 in ac3*2 (13:40 pm departure at allahabad). I paid required amount of rs. 201 from my rupay debit card on hdfc gateway.

The amount has been deducted but ticket has not been booked. Please see this issue and refund the deducted amount as soon as possible. I am attaching screenshot of successful payment of rs. 201 on hdfc payment gateway.

I am giving you following detail and attaching the hdfc gateway successful payment.

Passenger name: abhishek
Registered id (At upsrtconline.co.in): rktabhishek
Email id: aks10. [protected]@gmail.com
From : allahabad
To: varanasi
Bus type : ac 3*2
Journey date: 29 april, 2018
Bus time: 13:40 pm
Transaction date: 28 april, 2018 - 13:59 pm
Amount: rs. 201/-
Payment id (At hdfc payment gateway page):[protected]

May 9, 2018

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2018

Verified Support

Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 743165

Website: www.hdfclife.com

An agent called me on oct 2017 and misguided and sold hdfc life sanchay policy. He promised there will be medical benefits for my parents equal to sum assured. I opted for rs60000 yearly premium for 5 years for which sum assured agent told was 3lakhs but in original documents sum assured came less 2.23lakhs and also there is no medical benefit which was the only reason why i purchased. Now hdfc life cannot withdraw the policy and give my premium amount back, they are saying i was to pay second premium and then in the year 2019 the locking will be over and i will get the money back.

Hdfc life is a cheat.

Agent details : - siddarth (Mobile - [protected])
Agent address :- hdfc life, barrackpore branch, north 24 parganas, west bengal

Policy[protected]

HDFC Life customer support has been notified about the posted complaint.

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I called to customer care yesterday to convert my bill into emi. But they asked my card no, exp, cvv and did a transaction. For that i received a otp. But i didn't tell that otp to them so they blocked my card. Please unblock it and reactivate it again. But i don't know why the person asked my card details and did a transaction. It's not good and i'm getting messages like plz don't share your card details to anyone even with the bank employees. Please resolve this asap.

May 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no., caller details, your registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Faridabad, Haryana, 121001

Dear i tried to connect hdfc bank credit card representative but ivr do not give option and wasted my lost time around 30 min then i tried online banking it do not have cancellation option
Then i tried online complaint but comlplaint form only give options but no option for nay request of your choice
Then i tried to search tour mail id but its only postal address
Overall i wasted one hour to complaint but not able to get success

I think i should quit your bank who do not have value for customers time
Sale bm se le kar sare employee bhikario ki tarah toot padte hain sir investment kar lo.
Per compaint ke sabi door close kar rakhe hain koi nahi sunta

I think i should change my bank.

Jun 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card No., complete concern & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance"

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Address: Hyderabad, Andhra Pradesh, 500028

Hdfc bank hyderabad gudimalkapur branch was pathetic in service. I went to withdraw 40000 and the guy told me to home branch to withdraw or else there will be a charge simce the amount is more than 25000.

I have two accounts and i told him to give me a withdrawl slip so that i can remove 20k from each account. They denied and employee basha was very rude. The security guy also came up and threatened me.

May 1, 2018

Complaint marked as Resolved

The Manager called me up and sorted things out in a very professional and courteous way, employee Basha also spoke to me and explained the miscommunication that happened. I dont have any issues now, i thank the Manager and Basha for sorting things and helping me understand the miscommunication. Thank you HDFC gudimalkapur branch

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Please message us your registered mobile number in order to retrieve your account details and take up the matter with the concerned branch.

-Anay
HDFC Bank Customer Assistance

May 01, 2018

Updated by umar7007 The Manager called me up and sorted things out in a very professional and courteous way, employee Basha also spoke to me and explained the miscommunication that happened. I dont have any issues now, i thank the Manager and Basha for sorting things and helping me understand the miscommunication.

Thank you HDFC gudimalkapur branch

Verified Support

May 02, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our branch official Mr. Paparaju Bunga has contacted you and addressed your issues relating to charges. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Paparaju Bunga on [protected].

-Bejoy
HDFC Bank Customer Assistance

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U

umar7007

from Karimnagar, Telangana

May 1, 2018

The Manager called me up and sorted things out in a very professional and courteous way, employee Basha also spoke to me and explained the miscommunication that happened. I dont have any issues now, i thank the Manager and Basha for sorting things and helping me understand the miscommunication.

Thank you HDFC gudimalkapur branch

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 972

fraud job offering and collect money from me

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delay of service

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regarding credit card application disapproval

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debit card issue

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deduction of money without showing in transaction list

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reversal of sgst & igst amount

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hdfc fastag - unable to log in

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imps transfer... transaction status: processor down

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wrongly joining process

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adhoc stmt charges, deducted the amount 104.45 without any information.

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credit card issue

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credit card

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refund amount not credited

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hdfc - emi rtn charges

auto deduction in my savings account

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refund of deducted money (payment made at upsrtconline.co.in from hdfc payment gateway)

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agent misguided and cheated and sold policy

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regarding card block

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very very very poor services of hdfc bank

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I was denied a withdrawal slip to withdraw money

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