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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 98

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M
myopic_eye
Jul 22, 2022
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Hi, I have purchased an Ipad 4 months back opting for 4000 cashback. Till now I haven’t received it. Please update me on this.
HDFC Bank customer support has been notified about the posted complaint.
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    Raghav45
    from Balrampur, Uttar Pradesh
    Jul 21, 2022
    Resolved
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    Resolved

    Hi team,

    Can you please solve this problem

    I have loaded 1100 rs into my account from HDFC Bank through UPI and the payment is successful . the amount is debitted from Bank but is not reflecting on the payzapp balance and also could not see the update in the recent transactions. I also call customer care but they are not solve problems. Its been 1 day after Online transaction but nor Money is back in my bank account nor shown in payzapp walet.

    I need my money to be loaded on payzapp or should be refunded to my bank account.

    Registered mobile number - [protected]
    Name - Ram Bahadur
    Jul 22, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Adarsh_1107
      from Cuttack, Odisha
      Jul 21, 2022
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      I applied for HDFC Credit Card through PAYTM. My virtual KYC was done and the application was processed for verification. I received a call from the agent that he will come for verification but he never came for the same. Now when i check the application it says rejected. For the mistake of the verification agent i facing issues with my Cibil Score and no response from customer care also .

      Kindly help me out with the issue or complete the full procedure
      HDFC Bank customer support has been notified about the posted complaint.
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        Address: 21 Ragavendira Garden, Keezhakasakudy, Karaikal

        Dear sir,
        I have used HDFC credit few years back, due to some personal and financial crises situation I can not able to continue with HDFC credit card, so I have ask the bank to close my account, afterwards due to some personal and family issues I had resigned my job, so that I can't pay some due amount in HDFC credit card, after that 2 months ago one of bank person called me and asked me to take settlement, and also I have taken...
        +1 photos
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        C
        Candymelhem
        Jul 21, 2022
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        One person trying to default his car loan account intentionally financed by HDFC BANK LTD. Also trying to hide his car from loan recovery agents by parking his car at difference address 3km far from his permanent address.
        Car reg. no. MP09WG0874
        Car owner VANDANA VYAS
        W/o OMPRAKASH VYAS
        Parking address. Parking lot Manav heights Manik BAGH road collector area Indore M.P 452001
        I am making this complaint because they had fraud with me at last moment I got to know about default and canceled deal and I lost my token amount.
        I dnt want to this to face others what I faced because they are trying to sell this car and making frauds to every next person by offering attractive prices.
        Kindly request you to your agents about his new parking address and tow this car for loan recovery ASAP so they dnt make fraud any more.
        Thanks
        Aug 23, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 22, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          R A Patil
          from Panaji, Goa
          Jul 21, 2022
          Resolved
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          A Caller called a few minutes before from [protected] with an offer for a credit card. When told that I already had one, she asked me to keep it in temple and to do the pooja of the card. Its highly discourteous behaviour of the caller.
          Aug 26, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            A
            AnshG10
            Jul 21, 2022
            Resolved
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            Resolved

            Transaction of 13528 INR was done through my HDFC credit card which was not reflecting until I got my bill generated. Prior to that no such deduction was visible on my credit card. Apparently it was done on 21st of June. Need resolution. this was made where no OTP got generated and no where I entered anything
            +1 photos
            Aug 26, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 22, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Srikanth Kolakaluri
              Jul 20, 2022
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              Hi I have paid 1500 rs of excess amount to my hdfc credit card ( which is closed) no support is available on hdfc Customer support. It's been more than 3 months my money is not refunded
              HDFC Bank customer support has been notified about the posted complaint.
              my suggestion is to discontnoue all the services from hdfc bank
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                A
                Anuksj2022
                from Noida, Uttar Pradesh
                Jul 20, 2022
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                Address: H 159 Sec 22 Noida

                Dear Sir 10000 deduct (Update: inr 10, 000.00 debited from a/c xx0983 on 20-JUL-22. Info: MCTF
                ATW22/[protected]xxxxxx471422 NOIDA.) from my account.
                I have not use my card to withdraw this amount. Kindly refund. I attached my screen shot along with this.
                How is this possible.
                Rs 10000 is too big amount for me .

                Sir pls revert asap.
                +1 photos
                Jul 20, 2022
                Complaint marked as Resolved 
                Thanks team to resolve this problem. Thanks again
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sumit_singh018
                  Jul 20, 2022
                  Resolved
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                  Void Sale

                  I had done transaction of 6778/- on 17th July 2022 through my Indian Overseas Bank (IOB) debit card and shop keeper had reverted same transaction within 5 minutes and give void sale receipt... It about 72 Hours passed and still i have not received my amount back.

                  Please look into this matter...
                  +1 photos
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                  sumit_singh018
                  Jul 20, 2022
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                  I had done transaction of 6778/- on 17th July 2022 and shop keeper had reverted same transaction within 5 minutes and give void sale receipt... It about 72 Hours passed and still i have not received my amount back.

                  Please look into this matter
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 20, 2022
                  Updated by sumit_singh018
                  This is receipt i got from merchant

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                    S
                    Sreedhar Naidu K
                    from Delhi, Delhi
                    Jul 20, 2022
                    Resolved
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                    Resolved

                    Inward remittance

                    Address: hyderabad

                    I have done the remittance from Germany to my HDFC bank in Begumpet branch account- 50000 euros on 15th July 2022. The bank-given transaction rate was too low 78.79 INR for 1 Euro (the live rate was 80.20 INR) And already I have paid 152 euros, the charges from my Germany bank account.
                    I have received an email from HDFC bank for the disposal instructions. But before giving the acceptance/ decline they processed it immediately with...
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                    R
                    rohit5577
                    from Mohali, Punjab
                    Jul 20, 2022
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                    I had applied for hdfc bank credit card in Feb 2022
                    I had done my first transaction on 26/2/2022
                    At the time of the applying for credit card application i received offer about 1500 inr amazon voucher on completion of credit card application .
                    It's been 5 months, i hadn't received any voucher from hdfc bank
                    Here's the screenshot attached of my 1st transaction
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 21, 2022
                    Updated by rohit5577
                    The screenshot was attached wrong
                    So I want to update it

                    Jul 25, 2022
                    Updated by rohit5577
                    No action has been taken since 20july.
                    Bank is not taking the problem seriously
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the last four digits of your credit card no., offer details for us to help you with the solution.

                    -Manoj
                    HDFC Bank Customer Assistance
                    rohit5577's [Complaint's author] reply, Jul 22, 2022
                    I had mentioned in detail about my concern here .
                    Deal it here
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                      A
                      amitkalekar123
                      from Pune, Maharashtra
                      Jul 20, 2022
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                      Address: Pune Sinhgad Road

                      I am getting daily wrong messages and calls from HDFC bank for loan.

                      below are the sms body
                      Dear SHAIKHWASIM SHAIKHYUNUS KURESHI, Here's the link to quickly pay INR 16046.59 towards your HDFC Bank EMI/Overdue charges.Pay here: https://smarthub.hdfcbank.com/pnyLF23754G
                      Not sure at HDFC bank does mobile number verification even while giving loans.
                      Please remove my number from HDFC data base ASAP and free me from head ache from last 2 years.I have tried telling hdfc customer care but they don’t care.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 20, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Jul 23, 2022
                      Updated by amitkalekar123
                      I have created a ticket 4191338. As mentioned by HDFC here. Still no communication on resolution.
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                        V
                        Vipulraval
                        from Surat, Gujarat
                        Jul 20, 2022
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                        Address: Surat

                        This is Nikita Dadhich. I want to intimate you that i had an salary account ([protected]) with hdfc bank as i was working with Sahiba ltd Surat, . i left the job in jul 2021 and there after i withdrawn all the accumulated amount from the account since i will not be receiving any more funds. And now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). Now when i got to check the account details on 18 Jul, 2022 I see that there is a negative balance of rs -1471.10 in it in a short span. It happend without any notification or sms to me.
                        This is the case of saving account converted from the salary account.in this situation, the bank must notify me clearly by sms/ email in transparent manner that in the event of the minimum balance not being restored in the account within a month of notice, penal chagres will be applicable.
                        But i did not receive any kind of notification from the bank so far and they straight forwarded updated negative balance in account summary.
                        This is really unethical and against RBI guidelines.
                        Bank has no right whatsoever to do whatever they want without informing the customer.
                        I will not leave this matter here. I would reach out to banking public advocate and write to RBI about this and then file the case in consumer forum if no action taken.
                        As per the RBI rule, "according to the rbi notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level.
                        Please find the RBI notification for your references : https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

                        Already complaint in this 2 branch noted.
                        Bhupatwala, Haridwar (nr branch), Ghod dod road, surat, Gujarat (Home branch)

                        Kindly do assist in providing full resolution and reverse the levied charges against my account.

                        Thank you.
                        Nikita Dadhich
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Prachet..
                          Jul 20, 2022
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                          Address: Bangalore

                          The money has been debited from my account but the receiver has not got.
                          I did the transaction early morning.
                          Please help.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            AkshatBhasin
                            Jul 20, 2022
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                            Hi
                            I had received a sms from you regarding pre approved credit card and applied for the same. I have screenshot which says that its approved and I will receive the same in 7-10 days. Now I can see that card is declined
                            Please share reason for the same
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              H K Arora 2304
                              Jul 19, 2022
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                              Address: SAS Nagar Mohali

                              I have bought 2 policies[protected] and 1 more). As I keep almost all my savings in FD, I did not consented for Bank Mandate in both the case.

                              My bank has received both the mandates. I fear these have been forged.

                              Kindly look into the matter.

                              Shashi Arora
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 19, 2022
                              Updated by H K Arora 2304
                              Please refund 59+59 bank charges
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                                tgtalati talati
                                Jul 19, 2022
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                                Address: G1 FIne Home Apartment 18 Laxmi colony Near Urmi havali

                                HDFC Bank Mandate reference no: HDFC[protected] issued to ICCL with value Rs. 1000000.00 and frequency ADHO is received today for processing.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sunillutasra
                                  from Rohtak, Haryana
                                  Jul 19, 2022
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                                  Made a purchase for 8696 ₹ on louis phillipe store on 10/11/2021. Promotion for 10% cashabck on hdfc bank debit card was going on during that period. I made the purchase with my hdfc debit card but still i am waiting for my cashback. Tried getting touch with hdfc bank customer care and they are asking for the sms or email for th offer.

                                  The offer was in-store so i don't have any sms or email for that, seems like they are just trying to avoid my case.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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