[Resolved]  HDFC Credit Card — Excess amount charged

This is addlin subha r from chennai. I have made a purchase for rs 34, 999 on 09.02.2020. And the payment is converted into 6 month emi with no interest, no tax and any hidden charges by the merchant. When it was not converted into emi in the bill generated on 11.02.2020, i made an enquiry with the customer support person. I have been told that from march month bill it will be converted into 6 month emi with no interest and no tax and also even for pre closure of loan case, there will not be any interest charges. But the bills generated on march, april and may is having principal as well as interest and tax. When i reached the customer support through phone and mail, there is no proper response. Getting promotional calls daily from hdfc people but there is zero response for my complaint mail yet.
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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