HDFC Ergo General Insurance — Claim denial by surveyor | |
Dear Sir/Madam, I am a holder of policy number[protected] for my Skoda Rapid HP14B 8799 . My car met with a minor Accident at Dhnaas in Chandigarh due to which it's wind Screen, Left side of Front Bumper, Doors on left side & Lower engine cover got damaged . I have explained everything in a genuine manner to the surveyor but he is making me fool & He is behaving like he only knows everything & we are just liers . This is just insulting the Customer by making us feel as liers . If there is any damage on the same side before the Accident then I have not even asked for it . For Example the Back bumper is damaged from the same left side but I have not asked for it . If you start by thinking that the claimant is a lier then nothing can be done . If this is ho wthe company is behaving then I am sorry I will have to take legal path Was this information helpful? | |
|
HDFC ERGO General Insurance customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
178
Pending
0
Resolved
64
1800 2700 700
1800 2001 999
+91 22 6638 3600
165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai, Maharashtra, India - 400020
We regret the inconvenience caused. We hope you’re doing well now & are in a good health.
We would request you to submit your concern on our Self Help platform: https://customersupport.hdfcergo.com/customer-care/customer-support.html
or you may write to us at [protected]@hdfcergo.com for further assistance.
Regards,
Team HDFC ERGO GIC