HDFC Bank Complaints & Reviews

Dear Sir,
I wish to complain about the fake call received by me from the so called Termination department of HDFC Life Insurance, Delhi. The person told me that I had taken a policy in the year 2013 and paid a premium of Rs.30000/- towards the same, I was also given the policy number and told that since the policy has a lock in period of 3 years and I have paid the premium for only 1 year, my policy had gone to their department for termination. If I pay the premium for 2 more years that is Rs. 60000/- my policy would be regularised and I will be getting an amount of Rs. 147000/- within 90 days. Then I was directed to one Rajiv Saxena ( Mob No. [protected]) who was introduced as my Relationship Manager. He once again explained the procedure to me and also said that since I had crossed the entry age of 55 years, I could take the policy in the name of my wife ( who is 55 yrs) by paying Rs. 60000/- and the same would be merged with my terminated policy which would then be regularised and I will also get Rs. 40000/- commission on Rs. 60000/-.I will be getting Rs. 147000/- within 90 days.
Since the call was supposed to be from HDFC Life I fell into the trap and allowed him to send a person to collect the relevant papers. In the meanime I received a call from a broker from Noida. He too explained the entire policy details and arranged to send a representative to my house to pick up the documents. I handed over the required documents and filled up the form in the name of my wife and also handed over the cheque for Rs. 60000/-.
As an after thought I felt something fishy and in the morning I contacted the Customer Care Dept of HDFC Life, and was astonished to learn that the policy number given to me was allotted to someone else and was told to be beware of such fraudulent and fake calls. But since the mobile number showed HDFC Life Ins in my Truecaller, i was tricked.
I would like to make a complaint against the company whose officials are indulging in fraud and fake calls and misguiding the people for unscrupulous marketing with the connivance of the brokers. I was put to great inconvenience and lost my peace of mind due to this.

Naresh Vig
[protected]@gmail.com

Respected sir/mam,
i am customer of your HDFC BANK Branch Gonda up.
i want to activation of TPT but for this Account is not possible according to the Bank Manager, wait for this process near about 3 month after that
i want to use enet facility but bank manager not intrested for this. i have submitted Rs 650/- stamp paper and all the required documents.
my Account no- [protected] (Current Account)

Hello Sir,

yesterday night i.e.[protected] at 1:36:12 A.M. I received a message saying that a transaction has been made from my credit card ending 0463 for Rs. 225 in Mumbai at KLICKPAY77252.
I never did any such transactions. I didn't even receive any OTP for this transaction. it was a fraud klickpay77252 payment. please refer attached image.

I would request you to secure the credit card payments online always. it was just 225 rupees this time, it could have been more. I would even request the bank to initiate the refund process. if the security of the card and online transaction is something that the bank can not take care of then it might be a correct thing to close the account/credit card.

Hello team,

I am sandesh baikerikar from karwar karnataka, bearing mobile number[protected] had raised a complaint at http://www.consumercomplaints.in against viabangalore & immediately i received a call from [protected] saying he is hdfc representative & asked me for otp sent to my registered mobile saying he would refund my lost money but instead he carried out 3 transactions as listed below & i have blocked my card & also raised consumer disputes complaint for the same. Kindly take strict action against this fraudster.

Details of disputed item (S) :
Transaction date merchant name transaction amount
22/12/2016 paytm[protected]
22/12/2016 shmart_ebs 10000
22/12/2016 olacabs[protected]

Thanks,
Sandesh baikerikar
Andesh. [protected]@gmail.com
Cell #[protected]

Dear Sir,
Myself Gaurav Jain
My acc no. is [protected] at sonipat mandi branch
I have recieved a msg
"Ur transaction on HDFC Bank DEBIT/ATM Card ending 6380 for Rs. 9500.00 has been credited/reversed by SNAPDEAL8224 on[protected]:19:02:11"
But my balance do not update till now.

Please add the same amount and show in my Account no. [protected] Gaurav Jain S/o Sh. Satish Jain, Sonipat Haryana (131001)

I am having credit card no. [protected] since long.being senior citizen I requested for physical statement which is not received and unnecessary late payment fee and financial charges are being charged and card was blocked which resulted in cancellation of my tour programme as discussed with sow.sathi of your bank on phone. As suggested I made the payment of charges for activations of card and for refund o[censored]nnecessary charges levied.

My account shows unidentified transactions from the last 2 months with the title DEBIT CARD PUR ADJ and DC INTL POS TXN MARKUP+ST. The transactions are being done around 2-3 times a month. money range is 20 to 30 rs at a time. When I go to submit the issue on their feedback form, it asks for reference id. But in my account transactions either the id is not mentioned or is 1, 9 or any other singular digits. Please help my get my hard earned money.

My name is Aniket Shinde. I have been charged 450 rs. as Auto Pay was reversed. but I have already made the payment one day prior of the due date, statement clearly says that also there are stupid peoples at customer care which are speaking like a machine this is company's policy and blah blah... when I asked them do they have any escalation email or any appellate number she did not gave me any her name is Deepa.
Also HDFC banks half of the ATM's are closed so how am I supposed to make the payment in time. these people are looting us I believed that HDFC service was good but this has changed my mind even if I had made the payment then also you are charging fine. please help me reverse the charges..

Hi Team

Facing trouble to get E Mails from HDFC bank of maintenance charge @ 800 every month.
Sent mails to inform for not using account any more however regular monthly statements are receiving on mail ID.

Request you to please look into this as it is impacting my credit health score.

Account no. XXXXXX0042(Didn't remember)
RMN [protected]
Debit Card:[protected]

Regards
Neeraj Kumar

I was transacted 50 rupees on my credit card with out any authorisation. Not even a single otp came to my number for authorisation. Its a fraudulent transaction.the shocking part is that this transaction was made without any kind of authorisation approval of mine.not disclosing my card number and other details online due to security reasons.
How can hdfc be with such companies and can charge through my card without any authority.
Have added screenshot of transaction message which i got.
Google the klickpay77252 and found that all such transactions were done on hdfc credit cards only and lots of people have complained for it. Such a shame hdfc if you support these kind of transactions knowingly.

Hello Sir,

My cust ID is "34198497 " I had made a payment of Rs 2850 for some medicine for my dad to TeleOne /Mudra Pay through HDFC net banking[protected]TechTeleone Consumer). however I never received the medicine.

The company is now not refunding me the money & their cust care disconnects my calls each time I call them. Would you please help me get the money back.

my mobile no is: [protected]

Regards,
Mahesh

I, mohammed nazeeruddin mahmood was a credit card holder of hdfc bank. The outstanding amount was under dispute which was sttled and amount was paid as per the guidelines of hdfc bank.
1.5000 on[protected]
2.5500 0n[protected]
3.5500 on[protected].
The cibil score showing the same as before the payments made. Please check up n correct.
My cell number [protected]
Pan card no. Abzpm 3293
Email: [protected]@gmail.com

Respected sir,
i had availed a Children's Double Benefit plan on 02/09/2009 bearing number 13127655.Later i had surrendered the policy before 3 years.But yet i had not received any amount from the company.so it is my humble request to take care of the matter and solve my problem and disburse the amount as soon as possible.
prafulla kumar meher
policy number[protected]
mobile number-[protected]
date of commencement-02/09/2009

Dear HDFC Team,

My self Vinayak A K, one of my previous company had opened an account with HDFC bank for my salary and from past 2 years i haven't used my account and currently i joined a new company where this company has a tie up only with HDFC and at the time of creating a new account for my salary with the current company i came to know that my previous account what i had with HDFC has gone to -8, 800/- RS because of non maintenance of the minimum balance and which i was not aware of this and also bank people has not informed me about this before so kindly help me to close my previous account and help me to open Zero balance account with the same HDFC.
My Account number - [protected]
Mail me on - myheartbeatsin.[protected]@gmail.com

Best Regards
Vinayak A K

My HDFC Credit Card got 3 unknown Transactions on 07 December 2016
all 3 transaction in USD ( I have never been to US) converted indian total cost is Rs. 18930.
I am following HDFC Complaint desk since 1 month(escalation.[protected]@hdfcbank.com and customerservices.[protected]@hdfcbank.com) but no satisfactory answer yet.
One more important thing is My Card was getting expired in December 2016
and I have requested to close the card on 26 October 2016 (have email proof).
Now I got bill from HDFC for above Unknown transaction with due date as 03 Jan 2016.
Not sure what to do, please help

I had HDFC credit card, I had blocked it 2 years back since it got stolen.Also I had requested customer care not to send new one since I was not planning to use credit card. After 2 years later I have received credit card bill for renewal fee. Even I dont remember my credit card no.
How can HDFC sends bill for credit card which has been deactivated two years back. I am sure that HDFC is not government bank and let us know if it has started to give services like government so that I can switch my accounts to any other bank.

In my Credit card bill amount due used to pay by me manually. I didn't register for auto and didn't request anyone for this.Bur last month the amount was deducted from my account even though there was not sufficient amount in my account. So they have returned the amount to my account. At the same day evening transferred sufficient amount to pay and paid my bill. But the problem is they have added extra Rs 450 amount in my credit card bill to return the amount. I have the following questions

1.I didn't registered or asked for auto pay then why they have deducted the amount from account?
2.Even though there was not sufficient amount why they deducted the amount and why they returned the amount back?
3.Without my knowledge how could they deduct amount from my account?
4.If i am not paid the amount they should add fine not deduct amount from my account?
5.Why should I pay the returned fee amount?

Please help me to solve this.

Nov 2016 to Dec 2016.money changing problem going there .so credit card payment my delay..rbi Reserve bank of india tell all bank transcation no detect late fee charges. But my Hdfc bank credit card detect late fee 700 charges..my credit card no is [protected]..my name is MUTHU KUMAR...and other ever month charge finance change amount EMI amount

Respected sir. Myself Johny K M. Kannamkulam (h), kizhathadiyoor p o. Palai Kerala. I have settled my credit card amount of 40200 in the month of march. But I couldn't complete my remaining due amount of 12800 because of severe financial troubles on account of health hazards as I underwent angioplasty. But the above bank has debited 53008₹ from my saving account on December 16th. This processes given me an another financial problems. So I kindly request you to grandly refund my remaining amount. Please do needful.
Thanking you
Tour's faithfully
Johny KM
Palai

I had an account in HDFC bank which was opened by my first company for my salary. After that I left the company and account gets converted into the saving account.Since last 6/7 months I haven't used that account and now that account is in negative balance (Rs. - 6238.08/-).I kept an email to close my account but still account is not closed yet and its in negative balance.

Below is my details to close account:

A/c - [protected]
Mob - [protected]