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HDFC Securities Complaints & Reviews

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2.1
Updated: Jan 2, 2026
Complaints 210
Resolved
88
Unresolved
122
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R
Rondu
Jan 8, 2021
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Address: 157, 2nd Block, Jaya Nagar East, Jayanagar, Bengaluru, Karnataka 560082, India

My name is KARTHIK K S emp code -217619... Worked as Sales officer in HDFC Securities in Bangalore from June 2019- June 2020.. My ASM Srinivas from alternate channel in Jayanagar (Bangalore) is not responding to anything regarding this.. I need it urgently to my another job.. Kindly do the needful..
HDFC Securities customer support has been notified about the posted complaint.
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    F
    Faisal Thakkur
    Jan 6, 2021
    Resolved
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    Resolved

    Amount deducted but not credited in trading account or ledger

    Address: Mumbai

    I purchase equity share of gail india on 4th january after market closed . Money got debited from my saving accoung but not credited in my trading account customer id : 55768344...
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    Sunidhik9
    Jan 3, 2021
    Resolved
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    Resolved

    Address: Kanpur

    I bought 10 shares of Britannia industries limited on 31.12.2020 through my internet banking attached with my HDFC securities trading account. Money was debited from my account but no shares are there against my trade. Highly objectionable. Despite many mails and calls no one is responding. I have been cheated. Trading Account No.
    4040376.
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Securities customer support has been notified about the posted complaint.
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    We have responded to your query today on 12th Jan'21 from [protected]@hdfcsec.com
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      S
      santu786
      Dec 28, 2020
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      Resolved

      Address: Thalassery

      Very bad communication from hdfc securities staff here in thalassery branch who attended my call..she is speaking to the customers with very rude tone, irrelevant matters and the problem solution isn't provided..I had the call recording..it's wayyyy more to deal better with zerodha or upstox..I will share my experience to my friend's and relatives and all social media and iam going to switch my funds and securities to other good service providers..My contact number [protected]..[protected]
      Dec 29, 2020
      Complaint marked as Resolved 
      The icey isaac paul is very polite and from his apologize and assurance for best service hereafter prompt me to close the matter as resolved
      HDFC Securities customer support has been notified about the posted complaint.
      Dec 28, 2020
      Updated by santu786       I respect the icey of thalassery branch isaac paul with his timely intervention to solve the matter.And the matter is closed and resolved.Thank you.
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        P
        priya darsini dasari
        from Hyderabad, Telangana
        Dec 28, 2020
        Resolved
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        Amount deducted from my saving account in the name of depository charges

        HDFC bank charged me 884.07 for depositary charges and the amount has been deducted my savings account from past 1 year I did not use Demat account. I am looking forward to you please Help me .give me any update to [protected]@gmail.com...
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        P
        Pooja Mayee
        Oct 20, 2020
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        Very poor customer service.. I called 4-5 times but the executives blatantly disconnected the call. I asked specifically to be connected to their managers and they did not. SEBI has issued circular allowing customers to sell mutual funds till 3 pm. But HDFC sticks to 1 pm - highly inconvenient for investors.
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Securities customer support has been notified about the posted complaint.
        Verified Support
        Oct 21, 2020
        HDFC Securities Customer Care's response         Dear Customer,

        We regret the inconvenience caused to you.

        We would like to connect with you in order to address the concerns raised. we request you to share your trading account no. or your contact number.

        Alternatively you may also write to us at "[protected]@hdfcsec.com"

        We will be happy to assist you.

        Regards
        Customer Care
        HDFC Securities Ltd
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          N
          navpro Realty
          Oct 20, 2020
          Resolved
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          Resolved

          I sold 1500 mstc Ltd on ex-dividend date but didn't received the dividend at 3.30 paise per share as it was credited into hdfc sec pool ac.Hdfc sec is least bothered to credit the same into my ac even after repeated reminders over phone and email, when it's time to debit they are very fast but when its time to credit my own money they don't care.
          I will not recommend any one to open a demat ac in hdfc sec because of their pathetic customer service.

          Still even after 15 days ago nothing credited I my ac.

          Rgds
          Naveen
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Securities customer support has been notified about the posted complaint.
          Verified Support
          Oct 28, 2020
          HDFC Securities Customer Care's response           Dear Customer

          Greetings from HDFC Securities Ltd !!!

          In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"
          We will be happy to assist you.

          Regards
          Customer Care
          HDFC Securities Ltd
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            C
            Chitra Bhojwani
            Oct 3, 2020
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            I have opened new account, which is not operational from the day beginning. Representatives mentioned that there is something called POA which needs to be submitted by them but after 4 days I am not getting any details about the status of account. There are two representatives and one of them shared other representatives contact number but other person saying why I am calling him.

            My account number is. 3926615
            HDFC Securities customer support has been notified about the posted complaint.
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              D
              Dhiren Doshi
              Sep 28, 2020
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              Non receipt of dividend on Linde India

              I have sold 500 shares of Linde India on 10/09/2020 in my trading account number 3621547 & 1000 shares in my son's trading account number 3562628. 10th September, 2020 is the ex-dividend date. So we are eligible to receive dividend on above shares. Since you moved the shares on the same day from our demat accounts to your account, you must have received dividend in pool account. Linde India has declared Rs.10/- dividend per share. So we are...
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              R
              Rani pushplata
              Sep 27, 2020
              Resolved
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              Resolved

              I have been hdfc bank customer from past 8 years. I have done loan from bank on many occasions and had paid each and every loan amount on time and without any delay. Now i have two loan amount left one is personal loan and 2nd credit card jumbo loan. I had applied for moratorium for both loan amount till august because of covid -19 condition. Personal loan amount has starting deducting the amount from september 2020 but credit card jumbo loan amount stated generating the bill from july 2020 in-spite of moratorium and from time on wards i am getting continuous calls after informing for moratorium also and they have generated a bill from july and august period (Which was moratorium period) and talking in very unprofessional language.
              I have never skipped a bill till this covid -19.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Securities customer support has been notified about the posted complaint.
              Verified Support
              Mar 02, 2021
              HDFC Securities Customer Care's response               Please note that for Loan related query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com or call on[protected]prefix local area code)
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                D
                Durjay Singha Singha
                Sep 24, 2020
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                It seems like they are deducting money in the name of depository charges.
                Please look into this. They are taking hard earned money. I have attached screen shot
                HDFC Securities customer support has been notified about the posted complaint.
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                  D
                  Durjay Singha Singha
                  Sep 24, 2020
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                  It seems like they are deducting money every day without any out any reason. Please do something. I have attached screenshot for the reference. Depository charges why you are deducting. These are hard earned money.
                  HDFC Securities customer support has been notified about the posted complaint.
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                    N
                    nusharma
                    from Hyderabad, Telangana
                    Sep 21, 2020
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                    Address: Bangalore

                    Hi, this is atri sharma. My company intuit opened a nps account for me in the month of january 2020. It was a corporate account. I let the company in june 2020 and they asked me to contact hdfc bank to get this account converted into retail one. Since then i'm trying to do the same and running pillar to post to get the right person who can help me out but not able to find. Everybody is sending me to another desk. I have wasted so many months. My hdfc bank account is in seegahalli branch and i was seeking help from them only. I seriously want to convert my corporate account to retail. Please advice.
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    HDFC Securities customer support has been notified about the posted complaint.
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                    Dear Customer

                    Greetings from HDFC Securities Ltd !!!

                    In order to address your concerns, we request you to share your contact number.
                    We will be happy to assist you.

                    Regards
                    Customer Care
                    HDFC Securities Ltd
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                      S
                      [email protected]
                      Sep 11, 2020
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                      Resolved

                      Address: C/O ASHOK KUMAR SINHA, AT-SHIV MOHALLA

                      Dear sir,
                      I closed my demat a/c before two years but because of your agent mistake some holdings in hdfc mutual fund. That's why from last two years i am giving annual charges. Your agent mr. Pappu je from hazaribagh jharkhand his mob. No. Is [protected] or [protected].
                      My dp id is in301549 and
                      Client id is 55390145.
                      I request him many times to close it. But it was not possible from his side.
                      Therefore please do the needful and close my demat a/c other wise i will take a legal action to hdfc and agent also. I also called customer care many times but i was unable to solve my problem. At last i write to you.

                      Your's
                      Ashok kumar sinha
                      Jhumri telaiya
                      Jharkhand
                      Mob no. [protected]
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Securities customer support has been notified about the posted complaint.
                      Sep 11, 2020
                      Updated by [email protected]                       Please do the needful
                      Verified Support
                      Oct 28, 2020
                      HDFC Securities Customer Care's response                       Dear Customer

                      Greetings from HDFC Securities Ltd !!!

                      As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                      We have also raised this from our end.

                      Regards
                      Customer Care
                      HDFC Securities Ltd
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                        U
                        u r sekhar
                        Aug 19, 2020
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                        Resolved

                        Address: 1-37 UPPALAPATI NAGAR,100FT ROAD, PORANKI,PENAMALURU MANDAL

                        Respected sir,

                        Iam ratnasekhar from vijayawada. My client id's : 3825653 & 3823838.in vijayawada hdfc securities service not at all good. They are not responding phone calls to solve the dealer doughts regarding securities and its accounts. So, please take an action about this matter and solve in couple of days. Otherwise we are able to close the two accounts immediately.

                        Thanks®ards
                        U ratnasekhar
                        [protected]
                        [protected]@gmail.com
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Securities customer support has been notified about the posted complaint.
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                        Dear Customer

                        We regret the inconvenience caused to you in this regard.

                        We shall connect with you shortly and assist you further.

                        Regards
                        Customer Care
                        HDFC Securities Ltd
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                          S
                          satishchitroda
                          Aug 10, 2020
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                          Resolved

                          I have opened trading/demat account with hdfc securty, i have holding in idbi bank, for transferring all holding from idbi to hdfc they require latest cmr in crystal format, i am not getting from hdfc.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Securities customer support has been notified about the posted complaint.
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                          Dear Customer

                          Greetings from HDFC Securities Ltd !!!

                          As this pertains to Client Master List, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                          We have also raised this from our end.

                          Regards
                          Customer Care
                          HDFC Securities Ltd
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                            V
                            vmanral
                            Jul 23, 2020
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                            Resolved

                            Hdfc has auto debited depository charges even though i have never used my demat account and also i don't have any holdings. Demat account was opened along with my salary account from my company but i never used and i was never been charged. But this time they have charged and also due to lock down not able to visit and also no demat customer care available during lockdown.
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            HDFC Securities customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 22, 2020
                            HDFC Securities Customer Care's response                             Dear Customer

                            Greetings from HDFC Securities Ltd !!!

                            As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                            We have also raised this from our end.

                            Regards
                            Customer Care
                            HDFC Securities Ltd
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                              M
                              Manoj Somawanshi
                              from Delhi, Delhi
                              Jul 14, 2020
                              Resolved
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                              Resolved

                              non availability of relationship manager

                              This is regarding some online issues happening while trading in hdfc securities. I have been following up for assigning the relation manager for resolution of the same from last 1 month. After multiple follow ups i was provided the below ref no.
                              Reference number for your query is 02981845.
                              Am still awaiting their revert....
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                              K
                              Krishna Nate
                              from Powai, Maharashtra
                              Jun 18, 2020
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                              proprietary trade done by branch manager without confirmation.

                              Name: krishna ramji nate

                              But recently i found that there are some call recording which are missing but contract note for the same are present in last financial year[protected] from terminal id[protected]) 2692926 and i have decide to mail as i am concerned about my account and not feeling safe to trade with hdfc securities. (Total 58 days recording are missing and i am requesting hdfc securities audit team to...
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                              3
                              3A SECURITIES
                              from Patna, Bihar
                              Jun 15, 2020
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                              Address: bankura

                              Dear sir ---i have a demat account in hdfc securities. i have given

                              email for delivery instruction book ----but not received any response

                              from hdfc bank ---hdfc securities any ----

                              dp --id--in301549 client d/[protected]name ---abhay oltikar

                              till date ----i am waiting ---kindly confirm me [protected]@gmail.com

                              mobile[protected]
                              HDFC Securities customer support has been notified about the posted complaint.
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