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HDFC Securities Complaints & Reviews

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2.2
Updated: Sep 25, 2024
Complaints 207
Resolved
88
Unresolved
119
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HDFC Securities reviews & complaints page 10

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S
santu786
Dec 28, 2020
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Address: Thalassery

Very bad communication from hdfc securities staff here in thalassery branch who attended my call..she is speaking to the customers with very rude tone, irrelevant matters and the problem solution isn't provided..I had the call recording..it's wayyyy more to deal better with zerodha or upstox..I will share my experience to my friend's and relatives and all social media and iam going to switch my funds and securities to other good service providers..My contact number [protected]..[protected]
Dec 29, 2020
Complaint marked as Resolved 
The icey isaac paul is very polite and from his apologize and assurance for best service hereafter prompt me to close the matter as resolved
HDFC Securities customer support has been notified about the posted complaint.
Dec 28, 2020
Updated by santu786 I respect the icey of thalassery branch isaac paul with his timely intervention to solve the matter.And the matter is closed and resolved.Thank you.
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    P
    priya darsini dasari
    from Hyderabad, Telangana
    Dec 28, 2020
    Resolved
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    Resolved

    Amount deducted from my saving account in the name of depository charges

    HDFC bank charged me 884.07 for depositary charges and the amount has been deducted my savings account from past 1 year I did not use Demat account. I am looking forward to you please Help me .give me any update to [protected]@gmail.com...
    +1 photos
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    Pooja Mayee
    Oct 20, 2020
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    Very poor customer service.. I called 4-5 times but the executives blatantly disconnected the call. I asked specifically to be connected to their managers and they did not. SEBI has issued circular allowing customers to sell mutual funds till 3 pm. But HDFC sticks to 1 pm - highly inconvenient for investors.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Securities customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2020
    HDFC Securities Customer Care's response     Dear Customer,

    We regret the inconvenience caused to you.

    We would like to connect with you in order to address the concerns raised. we request you to share your trading account no. or your contact number.

    Alternatively you may also write to us at "[protected]@hdfcsec.com"

    We will be happy to assist you.

    Regards
    Customer Care
    HDFC Securities Ltd
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      N
      navpro Realty
      Oct 20, 2020
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      Resolved

      I sold 1500 mstc Ltd on ex-dividend date but didn't received the dividend at 3.30 paise per share as it was credited into hdfc sec pool ac.Hdfc sec is least bothered to credit the same into my ac even after repeated reminders over phone and email, when it's time to debit they are very fast but when its time to credit my own money they don't care.
      I will not recommend any one to open a demat ac in hdfc sec because of their pathetic customer service.

      Still even after 15 days ago nothing credited I my ac.

      Rgds
      Naveen
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Securities customer support has been notified about the posted complaint.
      Verified Support
      Oct 28, 2020
      HDFC Securities Customer Care's response       Dear Customer

      Greetings from HDFC Securities Ltd !!!

      In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"
      We will be happy to assist you.

      Regards
      Customer Care
      HDFC Securities Ltd
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        C
        Chitra Bhojwani
        Oct 3, 2020
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        I have opened new account, which is not operational from the day beginning. Representatives mentioned that there is something called POA which needs to be submitted by them but after 4 days I am not getting any details about the status of account. There are two representatives and one of them shared other representatives contact number but other person saying why I am calling him.

        My account number is. 3926615
        HDFC Securities customer support has been notified about the posted complaint.
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          D
          Dhiren Doshi
          Sep 28, 2020
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          Non receipt of dividend on Linde India

          I have sold 500 shares of Linde India on 10/09/2020 in my trading account number 3621547 & 1000 shares in my son's trading account number 3562628. 10th September, 2020 is the ex-dividend date. So we are eligible to receive dividend on above shares. Since you moved the shares on the same day from our demat accounts to your account, you must have received dividend in pool account. Linde India has declared Rs.10/- dividend per share. So we are...
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          R
          Rani pushplata
          Sep 27, 2020
          Resolved
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          Resolved

          I have been hdfc bank customer from past 8 years. I have done loan from bank on many occasions and had paid each and every loan amount on time and without any delay. Now i have two loan amount left one is personal loan and 2nd credit card jumbo loan. I had applied for moratorium for both loan amount till august because of covid -19 condition. Personal loan amount has starting deducting the amount from september 2020 but credit card jumbo loan amount stated generating the bill from july 2020 in-spite of moratorium and from time on wards i am getting continuous calls after informing for moratorium also and they have generated a bill from july and august period (Which was moratorium period) and talking in very unprofessional language.
          I have never skipped a bill till this covid -19.
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Securities customer support has been notified about the posted complaint.
          Verified Support
          Mar 02, 2021
          HDFC Securities Customer Care's response           Please note that for Loan related query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com or call on[protected]prefix local area code)
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            D
            Durjay Singha Singha
            Sep 24, 2020
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            It seems like they are deducting money in the name of depository charges.
            Please look into this. They are taking hard earned money. I have attached screen shot
            HDFC Securities customer support has been notified about the posted complaint.
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              D
              Durjay Singha Singha
              Sep 24, 2020
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              It seems like they are deducting money every day without any out any reason. Please do something. I have attached screenshot for the reference. Depository charges why you are deducting. These are hard earned money.
              HDFC Securities customer support has been notified about the posted complaint.
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                N
                nusharma
                from Hyderabad, Telangana
                Sep 21, 2020
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                Address: Bangalore

                Hi, this is atri sharma. My company intuit opened a nps account for me in the month of january 2020. It was a corporate account. I let the company in june 2020 and they asked me to contact hdfc bank to get this account converted into retail one. Since then i'm trying to do the same and running pillar to post to get the right person who can help me out but not able to find. Everybody is sending me to another desk. I have wasted so many months. My hdfc bank account is in seegahalli branch and i was seeking help from them only. I seriously want to convert my corporate account to retail. Please advice.
                Aug 5, 2021
                Complaint marked as Resolved 
                HDFC Securities customer support has been notified about the posted complaint.
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                Dear Customer

                Greetings from HDFC Securities Ltd !!!

                In order to address your concerns, we request you to share your contact number.
                We will be happy to assist you.

                Regards
                Customer Care
                HDFC Securities Ltd
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                  S
                  [email protected]
                  Sep 11, 2020
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                  Resolved

                  Address: C/O ASHOK KUMAR SINHA, AT-SHIV MOHALLA

                  Dear sir,
                  I closed my demat a/c before two years but because of your agent mistake some holdings in hdfc mutual fund. That's why from last two years i am giving annual charges. Your agent mr. Pappu je from hazaribagh jharkhand his mob. No. Is [protected] or [protected].
                  My dp id is in301549 and
                  Client id is 55390145.
                  I request him many times to close it. But it was not possible from his side.
                  Therefore please do the needful and close my demat a/c other wise i will take a legal action to hdfc and agent also. I also called customer care many times but i was unable to solve my problem. At last i write to you.

                  Your's
                  Ashok kumar sinha
                  Jhumri telaiya
                  Jharkhand
                  Mob no. [protected]
                  +3 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Securities customer support has been notified about the posted complaint.
                  Sep 11, 2020
                  Updated by [email protected]                   Please do the needful
                  Verified Support
                  Oct 28, 2020
                  HDFC Securities Customer Care's response                   Dear Customer

                  Greetings from HDFC Securities Ltd !!!

                  As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                  We have also raised this from our end.

                  Regards
                  Customer Care
                  HDFC Securities Ltd
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                    U
                    u r sekhar
                    Aug 19, 2020
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                    Resolved

                    Address: 1-37 UPPALAPATI NAGAR,100FT ROAD, PORANKI,PENAMALURU MANDAL

                    Respected sir,

                    Iam ratnasekhar from vijayawada. My client id's : 3825653 & 3823838.in vijayawada hdfc securities service not at all good. They are not responding phone calls to solve the dealer doughts regarding securities and its accounts. So, please take an action about this matter and solve in couple of days. Otherwise we are able to close the two accounts immediately.

                    Thanks®ards
                    U ratnasekhar
                    [protected]
                    [protected]@gmail.com
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Securities customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer

                    We regret the inconvenience caused to you in this regard.

                    We shall connect with you shortly and assist you further.

                    Regards
                    Customer Care
                    HDFC Securities Ltd
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                      S
                      satishchitroda
                      Aug 10, 2020
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                      Resolved

                      I have opened trading/demat account with hdfc securty, i have holding in idbi bank, for transferring all holding from idbi to hdfc they require latest cmr in crystal format, i am not getting from hdfc.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Securities customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer

                      Greetings from HDFC Securities Ltd !!!

                      As this pertains to Client Master List, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                      We have also raised this from our end.

                      Regards
                      Customer Care
                      HDFC Securities Ltd
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                        V
                        vmanral
                        Jul 23, 2020
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                        Resolved

                        Hdfc has auto debited depository charges even though i have never used my demat account and also i don't have any holdings. Demat account was opened along with my salary account from my company but i never used and i was never been charged. But this time they have charged and also due to lock down not able to visit and also no demat customer care available during lockdown.
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        HDFC Securities customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 22, 2020
                        HDFC Securities Customer Care's response                         Dear Customer

                        Greetings from HDFC Securities Ltd !!!

                        As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

                        We have also raised this from our end.

                        Regards
                        Customer Care
                        HDFC Securities Ltd
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                          M
                          Manoj Somawanshi
                          from Delhi, Delhi
                          Jul 14, 2020
                          Resolved
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                          Resolved

                          non availability of relationship manager

                          This is regarding some online issues happening while trading in hdfc securities. I have been following up for assigning the relation manager for resolution of the same from last 1 month. After multiple follow ups i was provided the below ref no.
                          Reference number for your query is 02981845.
                          Am still awaiting their revert....
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                          Krishna Nate
                          from Powai, Maharashtra
                          Jun 18, 2020
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                          proprietary trade done by branch manager without confirmation.

                          Name: krishna ramji nate

                          But recently i found that there are some call recording which are missing but contract note for the same are present in last financial year[protected] from terminal id[protected]) 2692926 and i have decide to mail as i am concerned about my account and not feeling safe to trade with hdfc securities. (Total 58 days recording are missing and i am requesting hdfc securities audit team to...
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                          3
                          3A SECURITIES
                          from Patna, Bihar
                          Jun 15, 2020
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                          Address: bankura

                          Dear sir ---i have a demat account in hdfc securities. i have given

                          email for delivery instruction book ----but not received any response

                          from hdfc bank ---hdfc securities any ----

                          dp --id--in301549 client d/[protected]name ---abhay oltikar

                          till date ----i am waiting ---kindly confirm me [protected]@gmail.com

                          mobile[protected]
                          HDFC Securities customer support has been notified about the posted complaint.
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                            N
                            Nilesh Rampatwar
                            Jun 8, 2020
                            Resolved
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                            Resolved

                            Address: Ganesh Tailor Gumasta Colony Dattnagar Nanded

                            Respected Sir
                            Kindly Resolve My Problem From Last One Month I am getting This Problem
                            My HDFC SECURITIES APP is Locked Due to Some Problem But I Informed to my Nearest Branch They didn't Resolve My Problem They give me one Customer care No. But Not Responding Til date
                            My Costomer ID[protected]
                            I am not able to do Trading My Share
                            What's the Problem you have you are not resolve or Even not responding to me for my Problem
                            I am very Disappointed about it
                            Kindly Resolve My Problem ASAP
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            HDFC Securities customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 13, 2020
                            HDFC Securities Customer Care's response                             Dear Customer,

                            We sincerely regret the inconvenience caused to you in this regard

                            Your concerns are been looked into on priority.
                            We shall get back to you with the status shortly.

                            Regards
                            Customer Care
                            HDFC Securities Ltd
                            View replies
                            hdfc customer id
                            Reply
                            mehul sinh gol's reply, Sep 6, 2020
                            hdfc customer id
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                            2 found this helpful
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                              M
                              Muditgarg11
                              Jun 5, 2020
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                              Resolved

                              Address: Lucknow

                              On 5th june, 2020 i sell some shares of icici bank from my demate account and the commission they charges is very high than they said i think they are making fool o[censored]s and they don't do any research and all and i want my money back please help me in this below image you will find that commission is around 1100 for 210 shares how can that be possible and share is 352 rupees my customer id is 41548915
                              +2 photos
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Securities customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 13, 2020
                              HDFC Securities Customer Care's response                               Dear Customer,

                              We sincerely regret the inconvenience caused to you in this regard

                              Your concerns are been looked into on priority.
                              We shall get back to you with the status shortly.

                              Regards
                              Customer Care
                              HDFC Securities Ltd
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                                1
                                128286585
                                Apr 13, 2020
                                Resolved
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                                Resolved

                                Nowadays, i am observing that very frequently i am facing the problem of logging in to the trading platform of hdfc securities ltd. Causing disturbances in seamless trading of securities. As per my knowledge this is due to technical problem like server problem/bandwidth or some other technical fault etc. At your end. If it is so, it should have been resolved on priority basis for seamless trading experience. Please do the needful. Since i am used to operate on desktop, not comfortable to trade through mobile app.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Securities customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 13, 2020
                                HDFC Securities Customer Care's response                                 Dear Customer

                                Greetings from HDFC Securities Ltd !!!

                                In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"
                                We will be happy to assist you.

                                Regards
                                Customer Care
                                HDFC Securities Ltd
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