HDFC Securities Complaints & Reviews

Dear Sir/Madam
I am having demat/trading account with your company for more than 15 years (Ref DP ID: IN300476, Customer ID:[protected]. Earlier, my account was attached with your Adayar Branch (Mr Karthik and BM - Mr. Rengarajan) used to support and it was going on well. In the Covid time, I did not operate the account due to reasons which everyone is aware of, being a senior citizen, I was not allowed to move from home i.e from my house - at Mylapore. When I was trading recently, the system asked for KYC and I tried your Adayar branch which I understand it is closed. I got the numbers from your website and contacted Mr. Krishna Kumar, BM, TTK Road Branch, and asked for the details of my account. He queired how much amount you hv invested and other questions which are irrelevant to ask to the client. Today, I called him and asked for appointment to know on 'EQ Optimiser and Basket Investing', he refused to talk to me and asked me to get in touch with Mumbai Central Office. I tried thru Toll free numbers which are as usual not able to support me. I request you to transfer my account details with Anna Road, Chennai branch and ask your representative to talk to me to clarify my doubts. Alternatively, advise me for closure of my SB Account and Trading Account with HDFC Securities. Thanks, K Harihara Baskaran ([protected]). Retired AGM, TCS, Chennai

My equity summary shows shares with prices which are different from actual figures. Also, the market movers dashboard cannot be refreshed and shows share prices of 1st Jan 2021 only. Calls to Customer care get never ending automatic responses. Hopeless service

I have savings bank account with hdfc bank, kashmere gate, delhi but hdfc securities is deducting money from my saving bank account without my consent as charges levied . i have raised the issue with bank manager and hdfc securities through mail but not got any response with any of them.

Respected Sir
Submitted form closure cum transfer of demat 1month back.
After that. Closure transfer not done - on asking got multilpe solution like kyc updae, trading closure form and so on
Best part is hot customer care person does not knowledge the problem and solution
Each time I get different query
On top of that account transactions supsned sine 10days
Cause?customer care unbare?
Plz take action
I have never seens such hopeless, 3rd classic system
As results I have started closure my health insurance, term plan from hdfc to other system
Now I am closure all my accounts in hdfc Classic customer service?
Shantaram kisan ghodake
Shirur-412210
[protected]

I did the TCS shares buy back through HDFC securities. TCS has transferred the amount to HDFC securities on 4th Jan. But they didn't transfer to my linked savings account but taken the charges from my linked account.
It is almost 15 days no response on this and no proper communication.
They are not all handling this issue with responsibility.
I am worrying lot as it is huge amount and is pending more than 15 days.

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 914.50/- was deducted from my savings/salary account on 15th jan 2021 under the name of depository charges

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 914..50/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Anlin Julius

My name is KARTHIK K S emp code -217619... Worked as Sales officer in HDFC Securities in Bangalore from June 2019- June 2020.. My ASM Srinivas from alternate channel in Jayanagar (Bangalore) is not responding to anything regarding this.. I need it urgently to my another job.. Kindly do the needful..

I bought 10 shares of Britannia industries limited on 31.12.2020 through my internet banking attached with my HDFC securities trading account. Money was debited from my account but no shares are there against my trade. Highly objectionable. Despite many mails and calls no one is responding. I have been cheated. Trading Account No.
4040376.

Very bad communication from hdfc securities staff here in thalassery branch who attended my call..she is speaking to the customers with very rude tone, irrelevant matters and the problem solution isn't provided..I had the call recording..it's wayyyy more to deal better with zerodha or upstox..I will share my experience to my friend's and relatives and all social media and iam going to switch my funds and securities to other good service providers..My contact number [protected]..[protected]

Very poor customer service.. I called 4-5 times but the executives blatantly disconnected the call. I asked specifically to be connected to their managers and they did not. SEBI has issued circular allowing customers to sell mutual funds till 3 pm. But HDFC sticks to 1 pm - highly inconvenient for investors.

I sold 1500 mstc Ltd on ex-dividend date but didn't received the dividend at 3.30 paise per share as it was credited into hdfc sec pool ac.Hdfc sec is least bothered to credit the same into my ac even after repeated reminders over phone and email, when it's time to debit they are very fast but when its time to credit my own money they don't care.
I will not recommend any one to open a demat ac in hdfc sec because of their pathetic customer service.

Still even after 15 days ago nothing credited I my ac.

Rgds
Naveen

I have opened new account, which is not operational from the day beginning. Representatives mentioned that there is something called POA which needs to be submitted by them but after 4 days I am not getting any details about the status of account. There are two representatives and one of them shared other representatives contact number but other person saying why I am calling him.

My account number is. 3926615

I have been hdfc bank customer from past 8 years. I have done loan from bank on many occasions and had paid each and every loan amount on time and without any delay. Now i have two loan amount left one is personal loan and 2nd credit card jumbo loan. I had applied for moratorium for both loan amount till august because of covid -19 condition. Personal loan amount has starting deducting the amount from september 2020 but credit card jumbo loan amount stated generating the bill from july 2020 in-spite of moratorium and from time on wards i am getting continuous calls after informing for moratorium also and they have generated a bill from july and august period (Which was moratorium period) and talking in very unprofessional language.
I have never skipped a bill till this covid -19.

It seems like they are deducting money in the name of depository charges.
Please look into this. They are taking hard earned money. I have attached screen shot

It seems like they are deducting money every day without any out any reason. Please do something. I have attached screenshot for the reference. Depository charges why you are deducting. These are hard earned money.

Hi, this is atri sharma. My company intuit opened a nps account for me in the month of january 2020. It was a corporate account. I let the company in june 2020 and they asked me to contact hdfc bank to get this account converted into retail one. Since then i'm trying to do the same and running pillar to post to get the right person who can help me out but not able to find. Everybody is sending me to another desk. I have wasted so many months. My hdfc bank account is in seegahalli branch and i was seeking help from them only. I seriously want to convert my corporate account to retail. Please advice.

Dear sir,
I closed my demat a/c before two years but because of your agent mistake some holdings in hdfc mutual fund. That's why from last two years i am giving annual charges. Your agent mr. Pappu je from hazaribagh jharkhand his mob. No. Is [protected] or [protected].
My dp id is in301549 and
Client id is 55390145.
I request him many times to close it. But it was not possible from his side.
Therefore please do the needful and close my demat a/c other wise i will take a legal action to hdfc and agent also. I also called customer care many times but i was unable to solve my problem. At last i write to you.

Your's
Ashok kumar sinha
Jhumri telaiya
Jharkhand
Mob no. [protected]

Respected sir,

Iam ratnasekhar from vijayawada. My client id's : 3825653 & 3823838.in vijayawada hdfc securities service not at all good. They are not responding phone calls to solve the dealer doughts regarding securities and its accounts. So, please take an action about this matter and solve in couple of days. Otherwise we are able to close the two accounts immediately.

Thanks®ards
U ratnasekhar
[protected]
[protected]@gmail.com

I have opened trading/demat account with hdfc securty, i have holding in idbi bank, for transferring all holding from idbi to hdfc they require latest cmr in crystal format, i am not getting from hdfc.

Hdfc has auto debited depository charges even though i have never used my demat account and also i don't have any holdings. Demat account was opened along with my salary account from my company but i never used and i was never been charged. But this time they have charged and also due to lock down not able to visit and also no demat customer care available during lockdown.