HDFC Securities Complaints & Reviews

I have submitted physical copy 3 times as courier to close my demat account they are not closing it
I have submitted online as well. No response from the team

My trading account is 300584 with hdfcsecurities i had a very bad experience with their staff
since my demat account was non operative for a long so I have contacted them as per their advise I went to Mulund west branch along with filled form and two black and white xerox copies of PAN and Adhar card and submitted it to Mr. Om on 4th January 2022

As there was no call I contacted relationship manager she told me since photo on the PAN card is not clear better you submit colour xerox copy of PAN card. accordingly I have submitted to Mr. Om on 10th of January 2022.
As there was no response I contacted relationship manager she told me now they need colour xerox of adhar card to validate my kyc

Now tell me when i went on 4th why they have not asked colour xerox whey have have taken my black and white xerox. They should have scanned my original adhar and PAN cards since i have carried with me
why colour adhar xerox was not asked when i have visited them for the second time on 10th January

they are neither replying to my email and getting angry when i call them. relationship manger says enquire where you hve submitted documents. Mulund west branch people says our duty is to just forward documents

They are blaming each other and there is no higher authorities to talk to
How many times a account holder should visit their office

Please resolve this problem Asap

It has been very disappointing to deal with HDFC Securiies, I am constantly doing whatever is recommended which is again self service, as I am not able to speak with anyone at Hdfc securitites. Niether hdfc branches are able to fix the issue. I want a immediate resolution and want someone from security team to call asap

From today I have noticed tha app is not responding, as a result could not make any dealings.
Please note that i am travelling to UK.

I, Ujas Dharamshi, have a trading account with HDFC Securities. But due to the non-pick up of POA, I am unable to sell shares/MF. While buying they did not ask for POA but while selling, they are asking.

I emailed 4 times but no concrete response or scheduled pick up of POA, They only have Automated answer. The link provided for authenticating POA does not work. I called Customer care since morning but they dont pick up or call back and comes continuously engaged.

After repeated requests to close my demat account, there is still no response from hdfc demat team. Its already 6 months that I am waiting for a response from the HDFC team. Can you please help with this request?

जेव्हा 199 चा आपल्या प्लॅन मदे per trade 20 रु चार्जेस आहेत तर मग ग्राहकांकडून per लॉट 236 प्रमाणे वसुली का चालू आहे गेल्या 17 दिवसात 25 हजारापेक्षा जास्त अनैतिक वसुली अकाउंट मधून केली आहे ।प्लॅन बद्दल चार्जेस बद्दल कोणतीही कल्पना न देता हे अन्यायकारक वसुली करत आहेत। ग्राहक extra incom साठी ट्रेडिंग करतो का याना रोज 5 हजार चार्जेस देण्यासाठी 5k प्रॉफिट बुक करून सुद्धा रक्कम जमा होण्याऐवजी हे जवळपास 5k चार्जेसच डेबिट करत आहेत।

Hi

I'm facing issue with HDFC Sec demat account through which I'm trading. Recently I purchased a MF NFO for Rs.15000 with FV of Rs.10 during NFO window open for subscribing and units allocated were 1500units(which was even confirmed by hdfc trasaction statement). However after the Fund is live I see that my demat balance for this MF was wrongly allocated as 453units. I tried reaching coustomer care and had long transactions and even written mails to complaince officer mail id. I'm surprised that customer care executive calls me and say that I purchased for 15000 and units were alloted on basic of NFO live date and that is how it will be alloted evetough I purchase for Rs.10. Strange that person is not having knowledge on this.

How do i get this rectified

Since 4 consecutive days I am trying to speak with customer care executive regarding a query related to IPO no one is attending the call I am waiting in call for 10 -15 mins and call is being disconnected what kind of service is this u guys provide to your customers, I can understand u guys are busy but for whom these customer services are being established i[censored] guys can't attend a customer from 4 days then what kind of service do u provide.Hope this complain may bring any change in ur attention towards our needs.

Hi, My name is Hammaad Badsha. I currently have sold SHREYANDS INDUSTRIES LIMITED 22 Shares on the 3rd of January 2022. This Share has not yet been debited into my HDFC Statement Account. It has been for that for 8 Days by Far.

Thank You,

I opened an HDFC Salary account a month back, & they asked me to open a demat account. While opening a HDFC demat account, I wasn't informed any charges are applicable. I do not require any demat account, & I thought it's a additional service provided by Hdfc. I want my money back deducted for HDFC securities. And close the demat account, or whatever required, to stop any further deduction in future I want an refund for my amount ASAP.

Account No:[protected]
Customer ID:[protected]
IFSC code: HDFC0009472

Trading account :4833833

I an not able to sell the shares from my demat account through edis authorisation . after 3 months of complaints . customer care still not able to solve the issue . who will be responsible for the loss incurred in my demat account.

As i was asked to take plan for brokerage deduction i agreed
and said dob and pancard no. Also amount has also been
paid but unfortunately no contact is being possible as i am
trying to know about plan details so please inform me if it
is a fraud case

Dear HDFC SECURITIES TEAM
I'm tataji.i bought a Vikas ecotech shares(16850shares) in HDFC securities.when I was trying sell vikasecotech Re shares a message was displayed scrip is suspended by matrix.so let me know the how to sell these shares from my account?
Please resolve my problem

My HDFC trading account number is 3983437

Thanks
Tataji

As a New customer of HDFC securities, no customer service provider has been able to be connected for help

I have raised my queries for several times to RM and wrote to his boss Mr. Sarvesh Gupta ( Branch Manager-Elite Desk) but least bother to resolve and reply as minimum courtesy to the client, even don't pick up the phone by Br. Manager.

Complaints:

Their Pro-Terminal is free for FnO user, but mistakenly paid the amount Rs.1999/-, which supposed to be returned as confirmed by RM. But always assuring, not returned yet.

The Pro-terminal has several issues mentioned in the mail to Br. Manager but not resolving not even bother to reply.

Their FnO Brokerage charges suddenly increased (Rs.20/- to Rs.50/-) from 2nd December'21 without informing me.

When I square up the positional equity it takes minimum 03days to credit in my account and hold to prevent trade further and forcing to take margin on my amount and charging interest on margin amount.

They don't provide the Margin Benefit for FnO trade which is not traders friendly.

Most importantly "NO CUSTOMER SUPPORT" at all.

R/Sir/Mam
My trading account has been disabled due to certain reasons. Now I am wanting to enable my trading account at the earliest and update my mobile number and email ID at the earliest
My details are as under
Name Rajesh Kumar
Demate account 23377509
Trading account 649330
email [protected]@gmail.com
Mobile number [protected]
I am waiting for your concrete reply
With Regards
Rajesh Kumar

Good day,

Wish to inform that self / Anshuman / is a NRI Customer of HDFC bank and also hold a 3 in 1 PIS account [protected] / Trading Account DP ID- IN301151.
I have seen that my Client ID is disabled. I had visited HDFC security office in Ranchi - Jharkhand and had submitted all my KYC documents on 13th December 2021 .

Wish to seek urgent assistance on this matter . I have been a very old client of HDFC security so please help !

Regards/Anshuman
India contact - +91-[protected]

Shrikant Jayaram Pradhan,
C-301, Deviashish Co Op HSC
Near Durgadi Circle,
Kalyan (West) 421301
Mobile No [protected]
To,
HDFC securities
(kind Attention Ashish Gaikwad) EMP Code H9796
Relationship Manager,
109, Manovi City Center 16,
Opp Gurudev Hotel,
Kalyan (West),
Sir,
Sub: Investment in Systematic investment in HDFC Flexi Cap Fund, HDFC Hybride Equity Fund,
TATA Digital India Fund, TATA Flexi Cap fund, and Canara Ribaco Equityu Hybride Fund etc.

Sir, I had been to your above said office frequently, for the purpose of Investment in Systematic investment in HDFC Flexi Cap Fund, HDFC Hybride Equity Fund, TATA Digital India Fund, TATA Flexi Cap fund, and Canara Ribaco Equity Hybride Fund etc. For the purpose you have send one Mr. Raviraj of HDFC to my residence to complete the formalities of opening of Bank Account in HDFC Bank. Mr Raviraj has been provided two cheques No 185428 for Rs 5000 and 185429 for Rs 1000 dated 20.11.2021 of SBI. Accordingly my Account No[protected] has been open and I have been allotted customer I D[protected]. Further you have insisted for D mat Account for the purpose of SIP. Accordingly my Dmat Account has been open vide No[protected].
Sir, instead of completing SIP procedure and inspite of my repeated request that I am not at all interested in treading, you have treaded in Punjab national bank. This is serious violation of SEBI rule You may see your CCTV footage available in your office. You are now requested to sell the shares of panjab national bank whatever you have purchased. And inform me accordingly. Please do not make any trading without written instructions.
I have been to your office for only Investment in Systematic investment in HDFC Flexi Cap Fund, HDFC Hybride Equity Fund, TATA Digital India Fund, TATA Flexi Cap fund, and Canara Ribaco Equityu Hybride Fund and not in treading in Share Market.
Please do not make any activity in my treading account as I am not interested in Treading in share market. Else I will required to take the matter to The Director, Security and Exchange Board of India, Bandra Kurla Complex Mumbai ; with a copy to Shri Dhriaj Relli “Alpha”, Office Floor 8, Opp. Crompton Greaves, Near Kanjurmarg Station Kanjurmarg(East), Mumbai 400 042 India.

Thanking your sir
The above letter has already been sent to Shri Gaikwad. Till today He has not taken any action as per my instructions. I am sustaining loss due to his delay in taking action.
Sir it is requested to issue instructions to the field to take action in light of my above letter dated 31.12.2021. and also to take immediate action to open my SIPs in the funds as mentioned above.
Thanking you sir.
S.J.Pradhan
(M) [protected]