HDFC Securities Complaints & Reviews

I have raised my queries for several times to RM and wrote to his boss Mr. Sarvesh Gupta ( Branch Manager-Elite Desk) but least bother to resolve and reply as minimum courtesy to the client, even don't pick up the phone by Br. Manager.

Complaints:

Their Pro-Terminal is free for FnO user, but mistakenly paid the amount Rs.1999/-, which supposed to be returned as confirmed by RM. But always assuring, not returned yet.

The Pro-terminal has several issues mentioned in the mail to Br. Manager but not resolving not even bother to reply.

Their FnO Brokerage charges suddenly increased (Rs.20/- to Rs.50/-) from 2nd December'21 without informing me.

When I square up the positional equity it takes minimum 03days to credit in my account and hold to prevent trade further and forcing to take margin on my amount and charging interest on margin amount.

They don't provide the Margin Benefit for FnO trade which is not traders friendly.

Most importantly "NO CUSTOMER SUPPORT" at all.

R/Sir/Mam
My trading account has been disabled due to certain reasons. Now I am wanting to enable my trading account at the earliest and update my mobile number and email ID at the earliest
My details are as under
Name Rajesh Kumar
Demate account 23377509
Trading account 649330
email [protected]@gmail.com
Mobile number [protected]
I am waiting for your concrete reply
With Regards
Rajesh Kumar

Good day,

Wish to inform that self / Anshuman / is a NRI Customer of HDFC bank and also hold a 3 in 1 PIS account [protected] / Trading Account DP ID- IN301151.
I have seen that my Client ID is disabled. I had visited HDFC security office in Ranchi - Jharkhand and had submitted all my KYC documents on 13th December 2021 .

Wish to seek urgent assistance on this matter . I have been a very old client of HDFC security so please help !

Regards/Anshuman
India contact - +91-[protected]

Shrikant Jayaram Pradhan,
C-301, Deviashish Co Op HSC
Near Durgadi Circle,
Kalyan (West) 421301
Mobile No [protected]
To,
HDFC securities
(kind Attention Ashish Gaikwad) EMP Code H9796
Relationship Manager,
109, Manovi City Center 16,
Opp Gurudev Hotel,
Kalyan (West),
Sir,
Sub: Investment in Systematic investment in HDFC Flexi Cap Fund, HDFC Hybride Equity Fund,
TATA Digital India Fund, TATA Flexi Cap fund, and Canara Ribaco Equityu Hybride Fund etc.

Sir, I had been to your above said office frequently, for the purpose of Investment in Systematic investment in HDFC Flexi Cap Fund, HDFC Hybride Equity Fund, TATA Digital India Fund, TATA Flexi Cap fund, and Canara Ribaco Equity Hybride Fund etc. For the purpose you have send one Mr. Raviraj of HDFC to my residence to complete the formalities of opening of Bank Account in HDFC Bank. Mr Raviraj has been provided two cheques No 185428 for Rs 5000 and 185429 for Rs 1000 dated 20.11.2021 of SBI. Accordingly my Account No[protected] has been open and I have been allotted customer I D[protected]. Further you have insisted for D mat Account for the purpose of SIP. Accordingly my Dmat Account has been open vide No[protected].
Sir, instead of completing SIP procedure and inspite of my repeated request that I am not at all interested in treading, you have treaded in Punjab national bank. This is serious violation of SEBI rule You may see your CCTV footage available in your office. You are now requested to sell the shares of panjab national bank whatever you have purchased. And inform me accordingly. Please do not make any trading without written instructions.
I have been to your office for only Investment in Systematic investment in HDFC Flexi Cap Fund, HDFC Hybride Equity Fund, TATA Digital India Fund, TATA Flexi Cap fund, and Canara Ribaco Equityu Hybride Fund and not in treading in Share Market.
Please do not make any activity in my treading account as I am not interested in Treading in share market. Else I will required to take the matter to The Director, Security and Exchange Board of India, Bandra Kurla Complex Mumbai ; with a copy to Shri Dhriaj Relli “Alpha”, Office Floor 8, Opp. Crompton Greaves, Near Kanjurmarg Station Kanjurmarg(East), Mumbai 400 042 India.

Thanking your sir
The above letter has already been sent to Shri Gaikwad. Till today He has not taken any action as per my instructions. I am sustaining loss due to his delay in taking action.
Sir it is requested to issue instructions to the field to take action in light of my above letter dated 31.12.2021. and also to take immediate action to open my SIPs in the funds as mentioned above.
Thanking you sir.
S.J.Pradhan
(M) [protected]

Hi,

Past 4 days, I am visit HDFC Bank MG. Road (pune) branch and Bund Garden Branch for closure of HDFC demat account. But every time they are saying that this is HDFC Bank not HDFC security office. And avoid futhure discuss.

Even I have download HDFC Bank Demat closure form.

Can you help me

Am unable to cancel two SIPs from my hdfc securities account. Please assist urgently. I have tried their customer contact and other methods of reaching them. Kindly assist me.

I have been trying to reach your customer care for a week. I had sent in a mail but haven't received a response. I even tried calling but no one seems to pick.

My account is not logging in showing contact your system administrator....

I have not received any reply from customer care till now, I mailed them 1 week back.

Below is my conplaint

I Have applied for Derivative Value [protected]@ Rs.199, from my account Rs. 234.82 was debited.

I have received message as below,
Derivative Value Plan @ Rs 199. Get FREE ProTerminal, 0 Interest on Derivatives Margin & FLAT Rs 20/order. Buy Now www.gs.im/n/xFILVkePbre -HDFC securities.

But when I am placing order, this plan was not working,

I charging brokerage Rs.232 for buying option of Hcltech 30 Dec 1300 CE.

Hi,

I had bought a call option on BPCL with a strike price of 245 in the month of November with the call expiry date being 25-Nov-2021.
Total amount deducted from my bank account for the call options and margin in the month of November was 74, 79, 498.24.
Total value of the Call options as of expiry date i.e.: 25-Nov-2021 was 27, 25, 300.00
Total amount of physical settlement was 44, 15, 072.00

From the amount deducted and amount returned, there is roughly 30, 58, 426.00 lacs missing.

I've tried to reach out to the relationship manager in Bangalore branch a week ago and also to HDFC customer care in this regard. I've not received any explanation or response in writing regarding this so far.

As the investment amount is huge and I'm missing roughly 30 Lacs in my account, I'm unable to make any further investments.

This is unacceptable customer service from HDFC securities and shows
lack of expertise from their derivatives team.

Regards,
Bhas

Not able to view and purchase and sell digital gold in my hdfc securities account for last 6 months. Contacted customer care phone no several times but they are not responding.

Dear Sir,
Reference my complaint HBL=[protected]' Updating PAN on hdfcsec.
It is a matter of concern and disgust that my PAN is not updated by HDFC Securities in the two trading accounts in spite of my repeated pleadings. This has resulted in that I am unable to transact in my mutual funds.
The matter is brought to your notice for instructing the above named company to prioritize & do the needful under intimation to me soon.
Cordially,
Usha
e-mail : [protected]@gmail.com

I opened a trading account with HDFC securities[protected] with nice past experience with HDFC Bank.
To my surprise, I see really bad service from HDFC securities.

Firstly, 3 MONTHS have been taken to assign a relationship manager.
Secondly, relationship manager won't be available whenever we call them for any service.

I am wondering why should we opt for a premium broker like HDFC Securities when there is no proper service provided for the paid premium charges

I had submitted a demat account closure with HDFC bank in the year 2015 and had an acknowledgement from them for the same over email. Ever since they every year for the last 7 years they havent closed the account and are harassing me by asking me for a acknowledgement. The lady in the branch acknowledged it over email and I have the email but they are charging me annual charges every year and harassing me continuously. My emails also went...

I have received a voucher of amazon worth Rs 500/-. however i am unable to activate it. Every time i try, it shows an error saying there is issue generating ny request. Please generate a new voucher or regenerate it. Itwill expire on 30.12.2021. Have sent an email regarding this but haven't got the issue resolved.

Both and App and Websites are not working with the error that Account is locked. I unlocked it multiple times and still same issue happens. I sent email to Customer care and reached them over phone. I waited on the calls for nearly 20 mins and then call got disconnected. This is the worst service in digital age....

I have redeem the voucher but vouche activation code was not recieved in my ragisterd mail id and ragisterd mobile number

Don’t have any details to login in to my newly opened Demat account
No body responding
Customer care not picking up the call...

I am talking about Noida’s sector 18 branch, I opened the account, it was inactive for about 2 months, on hdfc’s advice….closed and reopened the account, now nothing is happening….no login details….customer care not picking up the call, hdfc securities guys don’t know what to do,

Dear, sir madam
I have reffered successfully my three friends and they opened successfully DEMAT account for HDFC SECURITIES but yet I don't received the referral amount .
Kindly let me know when I will receive the refered amount?

Your faithfully,
Prithviraj Gharole, 🙏