HDFC Securities Complaints & Reviews

I have had the worst experience today in my almost 12 years of trading with HDFC securtites i have never faced a situation like this . I had called the online trading number to purchase two MF's yesterday. Despite repeating multiple time that i wanted the ICICi mutli asset MF - IDCW regular payout, i got a rude shock today when i got to know that the incompetent staff had selected the wrong option and purchased the ICICI Multi Asset GROWTH MF. All i get is a sorry but there is no sense of any responsibility taken. I have now been told to sell the same . Loss of course I WILL bear . Have realised HDFC staff be it securities or HDFC life are excellent at saying sorry and letting you handle your problem created by them in the first place. Makes me want to take out all my investments from this bank and move it elsewhere if this is the kind of incometent, useless staff that they are recruiting

Hi,

I have made a request but there is no response from HDFC securities team for DMAT account closure. Still I am able to see the DMAT balance in my HDFC net banking application.

Even after sending filled closure form and on mail confirmation, there is no response from them.

I am really disappointed for such kind of response from HDFC Sec.

Regards,
Dhruv

I want close my demat account I am not interested to continue in hdfc bank securities

I have opened new demat account i have received consolidated report and in that 7078.82 amount was debited to my accounts.
i have sent emails about this but no revert.
Also i have sent email about the brokerage charges but no revert.

I have opened Demat ACCOUNT with HDFC cap but unable to proceed POA & login password.
sent emails to service but no one is responding.
also I have tried to contact through customer care but their number always busy.

Deemat ac not closing after clearing dues .holdings to be transfer to other deemat ac
Pending from 12 oct 21, dues paid on 20th oct 21
Several emails have been send including compliance officer also
Still no update regarding closing my ac

Hi,

This is Sangram Torne Trading a/c no. 2839163, DPID - IN301549, DP Account No[protected], contact no - [protected].

I have various queries which are not answered by the RM assigned to me. whenever required RM or HDFC Support numbers are not reachable, it seems RMs assigned to me is not knowledgeable.

due to this non support I have opened my Demat under Discount brokers as well and also planning to migrate to that broker.

this is very unprofessional not to support the customers whenever required.

Please call me ASAP and assign me proper knowledgeable RM.

I have applied for D mat account along with opening of S.B. Account 10.07.2020. All papers for opening D mat account has been submitted along with S.B. Account. My S.B. Account No. [protected]. Original Form for Dmat account and all the required papers have been misplaced by your bank. Hence, I submitted Form for Dmat and required papers second time before 3/4 months as required by your staff. Thereafter many further papers also required by your staff have been submitted. But still today today no dmat account of mine have been opened. Now you are requested to do needful at the earliest or otherwise I have to close my S.B. Account. My email id is [protected]@gmail.com. My S.B. Account name is ANARKAT YOGENDRA CHAGANLAL HUF and I am from Rajkot.

Tired of the repeated technical issues while using HDFC securities mobile app. It doesn’t log me in and sometimes shows different values of my holdings.

This is to bring to your notice that i have been requesting for enabling my demat and trading account from past two months, till now there have been two applications taken from my end and both the times i received an absurd reason for rejection
1st reason : address mismatch- This is my own house and i have all proofs on this address, i have given driving license with same address, no idea why the application gets rejected
iam an account holder in HDFC bank with acc no [protected]

2nd REASON : Application photo is not clear : I strongly feel that the organization cannot penalise the customer for the photo not being clear as the scanning part is not handled by us. At Least there should be a mechanism to resolve such issues instead of waiting endlessly for customer to complaint

Iam in need to do the trading and further close my DEMAT account, that's for the pathetic service. Hence request to revolve this issue on priority.

Will not hesitate to approach consumer court

I have visited your branch at BD 25 salt lake sector I branch, Kolkata-700064 offering depository services in person on 1st September 2021 and as discussed with Apurba Biswas (the manager)My demat Account No is 32878399, DPID is IN301549, Depository is NSDL, . My Trading Account No. 1404005 with HDFC Securities Ltd asked him to close all the demat and trading accounts.I can see I still have Rs 70 holding. But I have received confirmation in email that Trading account 1404005 is closed on 03/01/2017 as per the Closure letter received and Demat & Saving account is delinked, Why all of a sudden you have deducted Rs.590/- as depository /demat charges for the last two years !!!

Dear sir,
My chargers are deducted twice and i haven’t use the demat a single time. Any they told me that the demat account is free. Please help me out on that.
Thanks and Regards
Aditya Pandey

My husband Mr. A.Rajagopala Rao (expired on 15.02.2020) having trading account No. 01299574 with DPID 13012400 in HDFC securities in Vijayawada. I approached the local HDFC branch, Benz Circle, Vijayawada and as per their advise applied for transmission of shares in to my trading accoun No.[protected]DPID IN301549) and submitted application in the last week of July, 2020. Even after a lapse of one year, the process is still pending without any reason. Despite repeated visits and phone calls to the concerned branch bank officials there is no progress. During recent visit to the branch on the issue, concerned bank official told that he will register a complaint on behalf of the customer and received a message with CRM No.16143729 on 26.08.2021 to my mail ID [protected]@gmail.com and will be resolved by 31.08.2021. But there is no progress till date and unable to track the complaint status also. Please kindly look into the matter do the needful as early as possible .

I won’t suggest any NRI’s to use HDFC securities. This organisation is not for NRI with almost no customer service. I am trying since more than last 6 months to enable my accounts. I have all the communications from nrihelp email so called made to help nri? I will stare all the communications fro here. I was asked to come to Indian to one of their branch for KYC. When I requested that I am a NRI and it’s not possible for me to come to India then they agreed to accept the documents with notary / certified from justice of peace. I send them all the document through courier duly completed. Then they can up with an issue in the form as one box was not ticked. They asked to resubmit everything again I requested they you have all the documents which is certified/notaried and allow me to send only from again as it cost me money to get it done from notary here but they did not agreed. Anyway I didn’t had any other option so I sent them everything again and now they came up with another excuse that the form was in old format? It was ridiculous as the form was sent by them in email. I again requested through email and also called them but now they are telling that I have to come there for complete the KYC. They are just trying to harass me. Anyway I don’t want to do any business with this kind of organisation which is insensitive and with no customer service. I am now working on opening a trading account with other bank then I have to delink this demat account from Hdfc trading account and link with new trading account. It’s a tedious job but I don’t see any other option and I am paying this price for the mistake I made by opening my NRE and Trading account with HDFC. Once all these are then only I can close all my accounts with Hdfc. It’s not easy to come out once you have opened the account. Happy to share more information and email communications with nrihelp if anyone needs.
I won’t suggest any NRI to open their accounts with HDFC especially Hdfcsec never. They might be good for domestic customers but a big no for NRI. I am happy to share all the communications with anyone interested to get an idea before you are planning to do a business with Hdfc.

Purchased SGB on 9.02.21 money paid from kotak mahedra bank br.solapur by foiiowing ref.
sr. no 1001,
RBI internal no 1459
transaction date 4.02.21
issue ref. 2020/25285
bank ref no 5019606
investor I.D.[protected], Mukund Ganesh Zambre
no.o[censored]nits100
issue prise 4862
amount 486200
DPID IN301549/ DP Client ID #57272199

Hi I opened my NPS and its showing Frozen .. my salary account is in HDFC bank only and I even called them but they don’t know the process of verification .

Please call me on [protected]

BR
Jaspal
PRAN[protected]

I was intimated by HDFC securities vide email dated 09/03:2021sent by Mr. Sunil Ratava Manager Elite - Thane, that bWhich states that lifetime brokerage will be charged [protected]@ 0.05% delivery and .01%intraday.
I purchased 500 shares of Yes Bank on 23/08/2021 @11/- share. Brokerage charged is 0.50% instead of 0.05%.
Please make necessary corrections at your end and recredit the excess brokerage charged to my account.

My Trading and unique client code is 1322673.

Rajendra Kumar Gupta
Mob no. [protected],
email: [protected]@yahoo.co.in

Dear Team,

Kindly note i have requested my local branch(HDFC) and i asked to close my demat account last year but still now they didn't closed my demat account now they are deducting charges from last month again i have visited my local branch and asked them to close my demat account but still i didn't get proper response from them. Please resolve this issue as soon as possible and please credit back my deducted charges.

Please find my account details below

Dp id -IN301436
Client id[protected]

Thanks and regards,
Naveen

Despite several mails to hdfc to close my demat account, hdfc doesnt reply to my mails. now, in July, it has cut annual charges of Rs 885 from my account. They are unwilling to inform when have I opened my demat account with them.

My De-Mat Account was inactive for the reason signature mismatch.

I have provided signature for more than 10 times wasting my time, efforts, money to travel.

I was asked to approach HDFC Securities at Rajaji Nagar, Bangalore and after NOT resolving the issue, I was asked to go to Residency Road "De Mat Account" Office.

Here too my case is unresolved for over two months and No body is providing genuine reason for the delay. Its over two months they are asking me to run from pillar to post without any concrete solution.

Every time I approach them they keep asking same old details and blame Mumbai Head Office and wasting my 3 to 4 Hours every week.

As my equities are are held up for want of redemption, I have already lost huge sum for not transacting on time, because o[censored]n qualified and ill informed, unprofessional staff.

I am approaching Consumer Forum and any redressal forum if HDFC doesn't resolve this silly issue for
And my struggle started 2 months ago and I was unable to get a solution.

Regards,
Arunachala Shastry
Rajaji nagar
Bangalore
[protected]

Demat Details:
ID: 4301 6236
DP: 3004 76