HDFC Securities Complaints & Reviews

This is to bring to your notice that i have been requesting for enabling my demat and trading account from past two months, till now there have been two applications taken from my end and both the times i received an absurd reason for rejection
1st reason : address mismatch- This is my own house and i have all proofs on this address, i have given driving license with same address, no idea why the application gets rejected
iam an account holder in HDFC bank with acc no [protected]

2nd REASON : Application photo is not clear : I strongly feel that the organization cannot penalise the customer for the photo not being clear as the scanning part is not handled by us. At Least there should be a mechanism to resolve such issues instead of waiting endlessly for customer to complaint

Iam in need to do the trading and further close my DEMAT account, that's for the pathetic service. Hence request to revolve this issue on priority.

Will not hesitate to approach consumer court

I have visited your branch at BD 25 salt lake sector I branch, Kolkata-700064 offering depository services in person on 1st September 2021 and as discussed with Apurba Biswas (the manager)My demat Account No is 32878399, DPID is IN301549, Depository is NSDL, . My Trading Account No. 1404005 with HDFC Securities Ltd asked him to close all the demat and trading accounts.I can see I still have Rs 70 holding. But I have received confirmation in email that Trading account 1404005 is closed on 03/01/2017 as per the Closure letter received and Demat & Saving account is delinked, Why all of a sudden you have deducted Rs.590/- as depository /demat charges for the last two years !!!

Dear sir,
My chargers are deducted twice and i haven’t use the demat a single time. Any they told me that the demat account is free. Please help me out on that.
Thanks and Regards
Aditya Pandey

My husband Mr. A.Rajagopala Rao (expired on 15.02.2020) having trading account No. 01299574 with DPID 13012400 in HDFC securities in Vijayawada. I approached the local HDFC branch, Benz Circle, Vijayawada and as per their advise applied for transmission of shares in to my trading accoun No.[protected]DPID IN301549) and submitted application in the last week of July, 2020. Even after a lapse of one year, the process is still pending without any reason. Despite repeated visits and phone calls to the concerned branch bank officials there is no progress. During recent visit to the branch on the issue, concerned bank official told that he will register a complaint on behalf of the customer and received a message with CRM No.16143729 on 26.08.2021 to my mail ID [protected]@gmail.com and will be resolved by 31.08.2021. But there is no progress till date and unable to track the complaint status also. Please kindly look into the matter do the needful as early as possible .

I won’t suggest any NRI’s to use HDFC securities. This organisation is not for NRI with almost no customer service. I am trying since more than last 6 months to enable my accounts. I have all the communications from nrihelp email so called made to help nri? I will stare all the communications fro here. I was asked to come to Indian to one of their branch for KYC. When I requested that I am a NRI and it’s not possible for me to come to India then they agreed to accept the documents with notary / certified from justice of peace. I send them all the document through courier duly completed. Then they can up with an issue in the form as one box was not ticked. They asked to resubmit everything again I requested they you have all the documents which is certified/notaried and allow me to send only from again as it cost me money to get it done from notary here but they did not agreed. Anyway I didn’t had any other option so I sent them everything again and now they came up with another excuse that the form was in old format? It was ridiculous as the form was sent by them in email. I again requested through email and also called them but now they are telling that I have to come there for complete the KYC. They are just trying to harass me. Anyway I don’t want to do any business with this kind of organisation which is insensitive and with no customer service. I am now working on opening a trading account with other bank then I have to delink this demat account from Hdfc trading account and link with new trading account. It’s a tedious job but I don’t see any other option and I am paying this price for the mistake I made by opening my NRE and Trading account with HDFC. Once all these are then only I can close all my accounts with Hdfc. It’s not easy to come out once you have opened the account. Happy to share more information and email communications with nrihelp if anyone needs.
I won’t suggest any NRI to open their accounts with HDFC especially Hdfcsec never. They might be good for domestic customers but a big no for NRI. I am happy to share all the communications with anyone interested to get an idea before you are planning to do a business with Hdfc.

Purchased SGB on 9.02.21 money paid from kotak mahedra bank br.solapur by foiiowing ref.
sr. no 1001,
RBI internal no 1459
transaction date 4.02.21
issue ref. 2020/25285
bank ref no 5019606
investor I.D.[protected], Mukund Ganesh Zambre
no.o[censored]nits100
issue prise 4862
amount 486200
DPID IN301549/ DP Client ID #57272199

Hi I opened my NPS and its showing Frozen .. my salary account is in HDFC bank only and I even called them but they don’t know the process of verification .

Please call me on [protected]

BR
Jaspal
PRAN[protected]

My Trading account has been disabled due to KYC update. I walked in to the HDFC Securities branch at Alwarpet, Chennai - 18 to submit my KYC forms. Its been more than 10 days and the account is still in the disabled mode.
So much for a firm that they do NOT give any acknowledgement of receiving KYC forms and supporting documents and customer service (if they ever know the meaning) has no clue. Obviously its in a loop
1. No...

I was intimated by HDFC securities vide email dated 09/03:2021sent by Mr. Sunil Ratava Manager Elite - Thane, that bWhich states that lifetime brokerage will be charged [protected]@ 0.05% delivery and .01%intraday.
I purchased 500 shares of Yes Bank on 23/08/2021 @11/- share. Brokerage charged is 0.50% instead of 0.05%.
Please make necessary corrections at your end and recredit the excess brokerage charged to my account.

My Trading and unique client code is 1322673.

Rajendra Kumar Gupta
Mob no. [protected],
email: [protected]@yahoo.co.in

Dear Team,

Kindly note i have requested my local branch(HDFC) and i asked to close my demat account last year but still now they didn't closed my demat account now they are deducting charges from last month again i have visited my local branch and asked them to close my demat account but still i didn't get proper response from them. Please resolve this issue as soon as possible and please credit back my deducted charges.

Please find my account details below

Dp id -IN301436
Client id[protected]

Thanks and regards,
Naveen

Despite several mails to hdfc to close my demat account, hdfc doesnt reply to my mails. now, in July, it has cut annual charges of Rs 885 from my account. They are unwilling to inform when have I opened my demat account with them.

My De-Mat Account was inactive for the reason signature mismatch.

I have provided signature for more than 10 times wasting my time, efforts, money to travel.

I was asked to approach HDFC Securities at Rajaji Nagar, Bangalore and after NOT resolving the issue, I was asked to go to Residency Road "De Mat Account" Office.

Here too my case is unresolved for over two months and No body is providing genuine reason for the delay. Its over two months they are asking me to run from pillar to post without any concrete solution.

Every time I approach them they keep asking same old details and blame Mumbai Head Office and wasting my 3 to 4 Hours every week.

As my equities are are held up for want of redemption, I have already lost huge sum for not transacting on time, because o[censored]n qualified and ill informed, unprofessional staff.

I am approaching Consumer Forum and any redressal forum if HDFC doesn't resolve this silly issue for
And my struggle started 2 months ago and I was unable to get a solution.

Regards,
Arunachala Shastry
Rajaji nagar
Bangalore
[protected]

Demat Details:
ID: 4301 6236
DP: 3004 76

I have transferred 10000 Rupees from my HDFC account to my Securities account on 5th August 2021. The amount has been deducted from my Bank account but it is not reflecting in my trading account. The reference number of the transaction as shown in my HDFC bank statement is [protected].

Account Holder Name: Parampreet Singh
HDFC Bank Customer ID: 24461616
Trading and Unique Client Code: 4301120...

My Complaint Id (Case ID:[protected] remains unresolved even after 2 weeks

They have suspended my Demat account without giving any notice. The reason they told is to KYC update. I have sent my KYC through courier two times. Their response is "we didn't get it".

Then I processed through their branch and updated my KYC, but I still can't buy or sell anything because cash product in all the exchange is suspended in my account. Nobody is ready to answer. The customer care won't attend the phone.

Still, my money is stuck with the Demat account. All these processes have taken more than one year even then I can't buy or sell anything.

What a pathetic service. I suggest you all don't open a Demat account with HDFC Securities. There are good blockers with customer-friendly service.

My hdfc credit card has been debited 1899 rupees for one assist auto renewal with out my permission. I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect.
Name= M.hariprasad, card ending 9134

Dear Sir

I hold 1600 units under HEOF1126RG MF scheme of HDFC and units are being hold by HDFC Bank under DMat account no (DP[protected]Trading Ac No 643401.

The scheme was supposed to open for Redemption post 1126 days from inception - which was June 2017. Till date I was not able to redeem these units as HDFC Sec application is not allowing me to do so.

When I inquire to them about same (Since May 2021), I was not getting proper responses from their team - [protected]@hdfcsec.com. Even Relationship Team is not responding to my mails neither pick up my calls. ALso don't reply to my messages on Wa

I have applied more than 10 times for demat closure account but you all have cheated me and lord will certainly punish you all very badly.

You all have made me cry literally.

Lord will punish you all literally

You executive assured me my account is deactivated but still it is activated and still my money is deducted total 1770 fir depository charges.

When account is closed how come it is deducted.

Reverse my money back or else Krishna will surely punish badly to you all.

Ramjit from vrindavan demat has taken all the details and submitted one and half years back.

But I was assured by shanti from bangalore that account is closed

Account no denat [protected]

DP 13012400

Client Id 03089094

Take strict action I wnat my money back

You all have some purposefully and tortured me just to get 885

Mr Ranjit had personally closed the account

[protected] is his number verify with him

Then why my account is still active after emailing more 10times

Every month between the 15th to 20th I see the transaction under the header depository charges in my HDFC bank statement, I have no clue why this Charge is being levied on me,
I have called customer care and written many emails to customer care, but no response from customer care.
money deduction is almost 1000rs every month.

JUNE 2021
My name is Prakash Manikchand Lunkad I called up the HDFC securities office for a phone transaction of a script I was informed that my account has been suspended for cash transaction and I need to submit my KYC documents. I did so on 30th June 2021 to my home branch post which I am running from pilar to post to get my account active.
I am unable to do any transactions. I tried calling HDFC sec office in Pune to M/s...