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HDFC Securities Complaints & Reviews

2.1
Updated: Aug 9, 2026
Complaints 211
Resolved
88
Unresolved
123
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HDFC Securities reviews & complaints page 9

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P
parampreet singh 007
Aug 8, 2021
Resolved
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Resolved

I have transferred 10000 Rupees from my HDFC account to my Securities account on 5th August 2021. The amount has been deducted from my Bank account but it is not reflecting in my trading account. The reference number of the transaction as shown in my HDFC bank statement is [protected].

Account Holder Name: Parampreet Singh
HDFC Bank Customer ID: 24461616
Trading and Unique Client Code: 4301120
Sep 17, 2021
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
HDFC Securities Customer Care's response
We sincerely regret the inconvenience caused to you.
We understand that our customer care executive has assisted you with your mentioned query.
For any trading related concern you may write to us at [protected]@hdfcsec.com or call our customer care number at 39019400 / 49360469
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    V
    vkgvkg1234
    from Delhi, Delhi
    Aug 6, 2021
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    My Complaint Id (Case ID:[protected] remains unresolved even after 2 weeks
    HDFC Securities customer support has been notified about the posted complaint.
    Dear Customer,

    We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

    Regards
    HDFC securities
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      S
      Sasidharan Pillai
      from Raipur, Chhattisgarh
      Jul 29, 2021
      Resolved
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      Resolved

      They have suspended my Demat account without giving any notice. The reason they told is to KYC update. I have sent my KYC through courier two times. Their response is "we didn't get it".

      Then I processed through their branch and updated my KYC, but I still can't buy or sell anything because cash product in all the exchange is suspended in my account. Nobody is ready to answer. The customer care won't attend the phone.

      Still, my money is stuck with the Demat account. All these processes have taken more than one year even then I can't buy or sell anything.

      What a pathetic service. I suggest you all don't open a Demat account with HDFC Securities. There are good blockers with customer-friendly service.
      Sep 17, 2021
      Complaint marked as Resolved 
      HDFC Securities customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2021
      HDFC Securities Customer Care's response
      We regret the inconvenience caused to you.
      Please provide us with your trading account number/bank customer id / Demat account number for further assistance.
      Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
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        M
        Jul 27, 2021
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        Address: Hs no.320, 3rd phase,janapriya apartments., Miyapur

        My hdfc credit card has been debited 1899 rupees for one assist auto renewal with out my permission. I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect.
        Name= M.hariprasad, card ending 9134
        HDFC Securities customer support has been notified about the posted complaint.
        Dear M Hariprasad, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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          Y
          YOGESH KAKADE CDCS
          Jul 27, 2021
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          Dear Sir

          I hold 1600 units under HEOF1126RG MF scheme of HDFC and units are being hold by HDFC Bank under DMat account no (DP[protected]Trading Ac No 643401.

          The scheme was supposed to open for Redemption post 1126 days from inception - which was June 2017. Till date I was not able to redeem these units as HDFC Sec application is not allowing me to do so.

          When I inquire to them about same (Since May 2021), I was not getting proper responses from their team - [protected]@hdfcsec.com. Even Relationship Team is not responding to my mails neither pick up my calls. ALso don't reply to my messages on Wa
          HDFC Securities customer support has been notified about the posted complaint.
          Dear Yogesh,

          We have noted your concern and the same has been shared with the respective team. We will get back to you at the earliest.

          Regards,
          HDFC securities
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            R
            Rachna Rao
            Jul 20, 2021
            Resolved
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            Resolved

            Address: Bangalore

            I have applied more than 10 times for demat closure account but you all have cheated me and lord will certainly punish you all very badly.

            You all have made me cry literally.

            Lord will punish you all literally

            You executive assured me my account is deactivated but still it is activated and still my money is deducted total 1770 fir depository charges.

            When account is closed how come it is deducted.

            Reverse my money back or else Krishna will surely punish badly to you all.

            Ramjit from vrindavan demat has taken all the details and submitted one and half years back.

            But I was assured by shanti from bangalore that account is closed

            Account no denat [protected]

            DP 13012400

            Client Id 03089094

            Take strict action I wnat my money back

            You all have some purposefully and tortured me just to get 885

            Mr Ranjit had personally closed the account

            [protected] is his number verify with him

            Then why my account is still active after emailing more 10times
            Sep 17, 2021
            Complaint marked as Resolved 
            HDFC Securities customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2021
            HDFC Securities Customer Care's response
            We regret the inconvenience caused to you.
            Please note that for annual maintenance charges query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com / [protected]@hdfcbank.com or call on[protected]prefix local area code)
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              S
              sandeepKagathur
              Jul 17, 2021
              Resolved
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              Resolved

              Every month between the 15th to 20th I see the transaction under the header depository charges in my HDFC bank statement, I have no clue why this Charge is being levied on me,
              I have called customer care and written many emails to customer care, but no response from customer care.
              money deduction is almost 1000rs every month.
              Sep 17, 2021
              Complaint marked as Resolved 
              HDFC Securities customer support has been notified about the posted complaint.
              Verified Support
              Aug 17, 2021
              HDFC Securities Customer Care's response
              Please note that for depository charges query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com / [protected]@hdfcbank.com or call on[protected]prefix local area code)
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                R
                Roshani Munde
                from Pune, Maharashtra
                Jul 7, 2021
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                Address: Akola

                My brother "Sanket Babarao Munde" died on 18th Aug 2020 who had HDFC securities bank account. I being the nominee of this account started the transmission process of his shares to my HDFC securities. However, I got to know that due to my negligence I had sold some shares in his demat account and the amount that was released after selling got stuck in his DEMAT ACCOUNT ITSELF. Because the HDFC saving account to which it should have got deposited automatically is in deactivated state ( we had informed the HDFC bank about my brother death hence they had deactivated it). So the situation is the money that was released after selling of stock is stuck in demat account and as I got to know from HDFC securities employee we cannot proceed till it is released to saving account. Futhermore, Im not getting any help from HDFC bank or HDFC security personnel. They are just tossing the matter to each other. It's been more than 6 months now with progress. Hence lodging my complaint here asking for help.
                HDFC Securities customer support has been notified about the posted complaint.
                Same with me
                Extremely unhelpful uncooperative people in the shankarsheth pune branch and bund garden pune branch
                We are in a similar situation. Did you get it resolved? Can you share the contact of the person who helped out here?
                Dear Roshani,

                We sincerely regret the inconvenience caused to you.
                We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

                Regards
                HDFC securities
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                  S
                  Shashi027
                  Jun 26, 2021
                  Resolved
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                  Resolved

                  Dear Team,

                  Without my knowledge hdfc bank employee created the demat a/c even i dont know how to trade and how demat a/c works,
                  I just ignored at that time because i dont know what will cost on that time now i cant close my bank a/c because of this issue plz take care of this issue and help me to solve this issue,
                  Now im asking to close demat a/c but they are asking outstanding charges 885 which is insufficient balance in my a/c
                  and even i cant pay that amount and my financial situation is also worst to pay this plz close my demat a/c

                  Name : S Shashi kiran
                  Bank A/c Number:[protected]
                  Customer ID:[protected]
                  DP Id : IN301549
                  Client ID : 60800114
                  Mobile Number : [protected]
                  Gmail : [protected]@gmail.com

                  Thanks in Advance for your prompt action and response

                  Regards,
                  Shashi kiran
                  Sep 17, 2021
                  Complaint marked as Resolved 
                  HDFC Securities customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2021
                  HDFC Securities Customer Care's response
                  Please note that for annual maintenance charges query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com / [protected]@hdfcbank.com or call on[protected]prefix local area code)
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                    P
                    Pras7408
                    Jun 17, 2021
                    Resolved
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                    Resolved

                    I have got money duction of Rs.199 from my HDFC credit card without any OTP. Need immediate action on this, how can there be such a security breach.
                    Sep 17, 2021
                    Complaint marked as Resolved 
                    HDFC Securities customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2021
                    HDFC Securities Customer Care's response
                    Please note that for credit card charges query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com or call on[protected]prefix local area code)
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                      D
                      debabrata goswami
                      from Krishnanagar, West Bengal
                      May 25, 2021
                      Resolved
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                      Resolved

                      Address: durgapur

                      By mistake and wrong communication it was opend.HSL Trading account no 4162193. i never trade any stock at this account.my balance is 0 .but when i trying to close my account they are giving many mail id [protected]@hdfcsec.com/[protected]@hdfcbank.com/[protected]@hadcbank.com etc.from every place i unable to get any solution from any side.HSL customer care harassing when i am saying i want to close.
                      i am not understand what happening.
                      Sep 22, 2021
                      Complaint marked as Resolved 
                      HDFC Securities customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 17, 2021
                      HDFC Securities Customer Care's response
                      We sincerely regret the inconvenience caused to you.

                      We understand that our customer care executive has assisted you with your mentioned query.

                      For any trading related concern you may write to us at [protected]@hdfcsec.com or call our customer care number at 39019400 / 49360469
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                        A
                        abhi.mktg
                        May 10, 2021
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                        Resolved

                        Address: Mumbai

                        I am an old customer of HDFC bank and thus HDFC Secturities. I am charged unauthorised charges from HDFC Securities on 8th May 2021 and 10 may 2021. The details are as follows :
                        (a) On 8th May - Net PI to HSL Sec A-c 249634400602340029410 - Ref no.[protected] Amount - Rs.1395
                        (b) On 10th May - Net PI to HSL Sec A-c 249634400602340029410 - Ref no.[protected] Amount - Rs.5024.87
                        These are values which are not even nearby anywhere close to the brokerage charges for the trades I placed on the HDFC Securities Portal.
                        I request you to please reverse the charges and explain this. My HDFC Securities account details are as below :
                        *Trading Account No. - 2496344
                        *DP Account No.[protected]
                        *DP ID - IN301549
                        *Linked HDFC bank account no. - [protected]
                        *Name - Kumar Abhishek
                        *Contact no. - [protected]
                        *Email id - abhi.[protected]@gmail.com
                        Sep 17, 2021
                        Complaint marked as Resolved 
                        HDFC Securities customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2021
                        HDFC Securities Customer Care's response
                        We sincerely regret the inconvenience caused to you.

                        We understand that our customer care executive has assisted you with your mentioned query.

                        For any trading related concern you may write to us at [protected]@hdfcsec.com or call our customer care number at 39019400 / 49360469
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                          G
                          Ganesh Raj R
                          Mar 25, 2021
                          Resolved
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                          Resolved

                          Address: Registered Address: I Think Techno Campus, Building, B, Alpha, Office Floor 8, Near Kanjurmarg Station, Kanjurmarg (East), Mumbai -400 042.

                          My hdfc securities account was about to go inactive on 24 March. I placed an IPO request on 16 March. But still I was getting messages. I called customer care, but they told they are just "bulk " messages and everything is fine. When I write email to customer care, there is no response. Now my account got deactivated and I have to do re KYC. I called my relationship manager, but no response. She told IPO doesn't help and so the account got deactivated and she'll send me the form, but no response yet. They have no responsibility and I'm not able to use my account
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Securities customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2021
                          HDFC Securities Customer Care's response
                          We regret the inconvenience caused to you.

                          Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

                          Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
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                            T
                            Tarunk633
                            Mar 20, 2021
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                            I visited Jalandhar Model Town Branch yesterday to open Non- Individual HUF Demat Account. Staff is not co-operative and hesitate to open Non- Individual Demat Account. Rather staff hesitate to accept filled form.
                            HDFC Securities customer support has been notified about the posted complaint.
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                              A
                              Ashwin Sankar
                              Mar 19, 2021
                              Resolved
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                              Resolved

                              Cant log in my demat account and repeated mail and follow up not getting feed back.

                              IN ADDITION THAT MY USER ID MANIPULATED AND ADDED X AS PREFIX. SERIOUS VIOLATION WITHOUT KONOWING THE CUSTOMER
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              HDFC Securities customer support has been notified about the posted complaint.
                              Mar 19, 2021
                              Updated by Ashwin Sankar
                              Cant log in my demat account and repeated mail and follow up not getting feed back.

                              IN ADDITION THAT MY USER ID MANIPULATED AND ADDED X AS PREFIX. SERIOUS VIOLATION WITHOUT KONOWING THE CUSTOMER
                              Verified Support
                              Mar 24, 2021
                              HDFC Securities Customer Care's response
                              We regret the inconvenience caused to you.

                              Please provide us with your trading account number/bank customer id / Demat account number for further assistance.
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                                S
                                sanjay chandra 1
                                Mar 5, 2021
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                                Website: HDFC SECURITIES LTD.

                                My savings bank account number is [protected] theough asba. I am failing to apply for matr ipo. After stage of confirm, nothing happens. Cursor returns to previous page.
                                Same thing was repeated in the past.
                                I require immediate solution.
                                Your call center number continuously remains unresponded.

                                Sanjay chandra
                                HDFC Securities customer support has been notified about the posted complaint.
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                                  C
                                  Com Rat
                                  from New Delhi, Delhi
                                  Mar 4, 2021
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                                  P&L Report is not displaying net profits... instead its showing gross profits... have been complaining since Dec 6th, but no solution...
                                  HDFC Securities customer support has been notified about the posted complaint.
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                                    R
                                    r.roudur
                                    from Bengaluru, Karnataka
                                    Feb 26, 2021
                                    Resolved
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                                    Resolved

                                    I had sent all the documents for updation of KYC. For not certifying by their internal persons, rejected. They sent only a message. no details. they are not responding any e mails. Their customer support is not reachable. no one is responding.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    HDFC Securities customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 02, 2021
                                    HDFC Securities Customer Care's response
                                    Please provide us with your trading / demat / bank customer id to address your query.

                                    Also you may call our customer care number at 39019400 / 49360469
                                    You may also write to us at [protected]@hdfcsec.com
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                                      S
                                      Shubhangi324
                                      Feb 25, 2021
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                                      Address: Ghaziabad

                                      I received a message that my account has been debited by INR 11225 for Net Pl to HDL security account without any intimation. I have not done any transaction nor made any request fir this transaction. I need clarity on this and please refund my amount ASAP.
                                      HDFC Securities customer support has been notified about the posted complaint.
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                                        Sri Angallaman Catering & Services
                                        Feb 22, 2021
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                                        Trading a/c number 4019445. Name P Vijayakumar, sir not cerdit speculative amount 75420. Please cheak and credit.
                                        HDFC Securities customer support has been notified about the posted complaint.
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