Both and App and Websites are not working with the error that Account is locked. I unlocked it multiple times and still same issue happens. I sent email to Customer care and reached them over phone. I waited on the calls for nearly 20 mins and then call got disconnected. This is the worst service in digital age.
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May 23, 2022
Complaint marked as Resolved
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
HDFC Securities Customer Care's response We regret the inconvenience caused to you.
Please provide us with your trading account number/bank customer id / Demat account number for further assistance.
Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
We understand your concern and deeply regret the inconvenience. To assist you further, please write your concern at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number or call our customer care number at 39019400 / 49360469
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We understand your concern and deeply regret the inconvenience. To assist you further, please write your concern at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number or call our customer care number at 39019400 / 49360469
Regards
HDFC securities