HDFC Securities — No assistance from HDFC securities in Demat Transmission

Address:

Akola

My brother "Sanket Babarao Munde" died on 18th Aug 2020 who had HDFC securities bank account. I being the nominee of this account started the transmission process of his shares to my HDFC securities. However, I got to know that due to my negligence I had sold some shares in his demat account and the amount that was released after selling got stuck in his DEMAT ACCOUNT ITSELF. Because the HDFC saving account to which it should have got deposited automatically is in deactivated state ( we had informed the HDFC bank about my brother death hence they had deactivated it). So the situation is the money that was released after selling of stock is stuck in demat account and as I got to know from HDFC securities employee we cannot proceed till it is released to saving account. Futhermore, Im not getting any help from HDFC bank or HDFC security personnel. They are just tossing the matter to each other. It's been more than 6 months now with progress. Hence lodging my complaint here asking for help.