| Address: | PS Srijan Corporate Park, Tower 2, 8th Floor, Salt Lake, Sector V, Kolkata 91 |
I have a Demat cum Trading account with HDFC Sec (details below). My demat account has an existing holding of ~1.8 lacs. HDFC Sec decided to deactivate my trading account because I could not trade for 6 months. Upon request to reactivate the account for trading an agent misguided me to open a new trading cum demat account with the company . This was done when HDFC securities does not allow 2 trading accounts with the same PAN number. Strangely, it was highlighted to me that HDFC does not allow trading in 2 accounts with the same PAN number after accounts were created and both my accounts were disabled by them for the reason. There was no concern whatsoever from the company while opening a new trading account in the same PAN that is already linked to my old account.
Trading account: 991629
Demat a/c: IN[protected]
In order to redeem my investment from the above DEMAT, I have tried the following steps and denied.
1) Closed second trading account to avoid multiple accounts of the PAN and maintain only one account to trade. HDFC Sec still refused to reactivate my trading account.
2) Re-activate my trading account 991629:. I was denied saying it is already disabled. and cannot be reactivated. (Case ID[protected]
3) Open an 1-1 trading account linked to existing Demat. I was denied saying an active trading account is already linked the DEMAT account (as informed by HDFC sec staff over phone)
This is bothering cheating the customers and causing them lose their own money as I see no other option to access my funds.
Request you to help me in this matter. Was this information helpful? | 
