HDFC Securities — Refuse to support by Mr. Krishnakumar, BM, HDFC Securities, TTK Road, Chennai, Tamilnadu

Address:

OLD NO.3, NEW NO.5, A4,FF, SHREYAS APTS, BALAKRISHNA ROAD, MYLAPORE

Dear Sir/Madam
I am having demat/trading account with your company for more than 15 years (Ref DP ID: IN300476, Customer ID:[protected]. Earlier, my account was attached with your Adayar Branch (Mr Karthik and BM - Mr. Rengarajan) used to support and it was going on well. In the Covid time, I did not operate the account due to reasons which everyone is aware of, being a senior citizen, I was not allowed to move from home i.e from my house - at Mylapore. When I was trading recently, the system asked for KYC and I tried your Adayar branch which I understand it is closed. I got the numbers from your website and contacted Mr. Krishna Kumar, BM, TTK Road Branch, and asked for the details of my account. He queired how much amount you hv invested and other questions which are irrelevant to ask to the client. Today, I called him and asked for appointment to know on 'EQ Optimiser and Basket Investing', he refused to talk to me and asked me to get in touch with Mumbai Central Office. I tried thru Toll free numbers which are as usual not able to support me. I request you to transfer my account details with Anna Road, Chennai branch and ask your representative to talk to me to clarify my doubts. Alternatively, advise me for closure of my SB Account and Trading Account with HDFC Securities. Thanks, K Harihara Baskaran ([protected]). Retired AGM, TCS, Chennai