[Resolved]  HDFC Securities — Regarding payment and mental harassment done by the bank

I have been hdfc bank customer from past 8 years. I have done loan from bank on many occasions and had paid each and every loan amount on time and without any delay. Now i have two loan amount left one is personal loan and 2nd credit card jumbo loan. I had applied for moratorium for both loan amount till august because of covid -19 condition. Personal loan amount has starting deducting the amount from september 2020 but credit card jumbo loan amount stated generating the bill from july 2020 in-spite of moratorium and from time on wards i am getting continuous calls after informing for moratorium also and they have generated a bill from july and august period (Which was moratorium period) and talking in very unprofessional language.
I have never skipped a bill till this covid -19.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2021
HDFC Securities Customer Care's response
Please note that for Loan related query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com or call on[protected]prefix local area code)
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