Address: | X-35, Okhland Industrial area, NewDelhi | Website: | www.healthmug.com |
I ordered 4 items on 5th June and paid money. As these are all medicines and order accepted, we assume that the items gets delivered by the said date.
what happened is 3 items were delivered on 12th June and and on 14th June 4th item was cancelled automatically and status shows RTO is in progress. When you call Customer care, they say it is cancelled and disconnect the phone without completing the conversation and no mention about how your money comeback.
Two Issues:
1. The medicine got delayed by one week plus time.
2. Item gets cancelled without your knowledge.
so, the experience is very bad and buying medicines here is non-reliable. Was this information helpful? |
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