I have the exact same experience where I was told that whenever I wanted to exit from it, it was possible and money would be refunded on pro-rata basis. This meaning, if I cancel the subscription after 2 months, I would be only charged for 2 months of service and rest 10 months would be refunded. and now I am being charged 750+ 1450 (the bank interest charges) which was initially mentioned as being “waived off” and paid by HealthifyMe on my behalf.. @healthifyme @TusharVashisht @SachinShenoi are in the business of cheating n fleecing customer of their money n trust. money charged wrongful, is refused to be refunded without undue cancellation fees + bank interest charges.stand with a begging bowl instead!
they refuse to provide the internal and external escalation grid and have not been responding to any email or Twitter.. it’s been over 15 working days and now I am told to wait for another 15 days or talk to the bank..
The point to note is I raised my cancellation the same day I signed up for the plan and hence why should there be any charge.. Was this information helpful? |
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