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Healthifyme Complaints & Reviews

T
Tejal Tukaram Patankar
Nov 28, 2023
Nov 28, 2023
This thread was updated on Nov 28, 2023
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Fraud In post sale

I purchased the plan from HealthifyMe in September. During the sale of the plan the agent mentioned that I can cancel the plan and only pay for the months where plan was active. Now after 2 months I am not satisfied I canceled the plan still company is asking me to pay the emi y? I am not asking for refund. I am asking for noc or a supporting document to close the emi. They are not ready to support on this issue so I am raising a complaint....
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ashsc
Jun 13, 2023
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Fraud company healthifyme

Website:myhealthifyme.typeform.com/SEMDynamicREFv1?utm_source=google&utm_medium=cpc&utm_campaign=15845193034&utm_content=11&utm_term=healthifyme&gclid=CjwKCAjwp6CkBhB_EiwAlQVyxTArIYMQHIm8uth_FA6ekpZXN

Healthifyme is a fraud company.they have disabled help desk chat option in healthifyme app and I am not able to connect with customer support.If I call on costumer care numer they did not resolve my issue..they are not providing refund..my time and money is wasted...
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Sravaniposa
Apr 5, 2023
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Did not receive HealthifyMe smartscale

HealthifyMe charged Rs12500 for a 6 month transform plan which included smratscale as well. At the time of purchase they told since I reside in Canada it is not possible to send it there. I thought if they courier it to my India address, I could get it to Canada in any other way. So I gave my India address and asked and followed up multiple times through chat and email to the customer support team. Initially they said my plan is about to...
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R
Ruhi Ranjan
Mar 31, 2023
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Fraudlent Company

Address:22 Acacia Gardens 2, Magarpatta City
Website:HealthifyMe.com

Ties up for Helath Plans on EMI, with no agreement and no terms and conditions to share with the customer. You cannot cancel or claim refund, i tried cancelling the EMIs through the bank but were denied by HealthifyMe
Total Fruadlent company, no customer executive will speak with you to resolve. Say that we reach out to them within 3 months of joining, but no guidleines ever shared
Absolutely worthless platform to join...
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Website:www.healthifyme.com/in

Sales Person (Navya) made false commitment by saying that on every 15th they will cut my EMI but bank is deducting on every 5th.
They are really fake I mean just for a sale they are lying like anything and this is just a scam....
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anuradha.allur
from Irinjalakuda, Kerala
Sep 29, 2022
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Request for refund

Address:HealthifyMe
Website:www.healthifyme.com/in

I (Anuradha )have enrolled in HealthifyMe in June and right from DAY 1, I couldnt use APP as I am not comfortable using that. Within 30 days, I have reached out to support Team regarding this, they didn't update me about 100% refund policy within 30 days, If I would have known that I would have opted that on the same day. Instead I have been convinced to take a break and join back. I took a break of 1 month, to just check if this app may...
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Priyanka Sarmah
Aug 28, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
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Miselling

Website:healthifyMe

To whom it may concern,

Poor experience. Initially Miss Radhika said your full amount will be deducted instantly and it will be converted to emi later. The excess amount will be credited to your source account and it will deducted on monthly basis. But everything was a lie. Now she is saying amount once deducted cannot be converted to emi as the amount is less than 5500.
Cancellation policy: initially she said it is...
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vivviswanath
from Manipal, Karnataka
May 3, 2022
May 3, 2022
This thread was updated on May 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid plans, no cancellation policy, misinformation by the executives

I had downloaded HealthifyMe app and purchased a plan after talking and discussing with their executive. I was sold the Transform plan after being clearly explained (or rather misguided) that if I choose the annual plan, and opt for a monthly Emi, I can cancel the plan anytime and not pay for the subsequent months. Now after 5 months, I want to cancel the plan and the support team and the so called senior escalations manager etc are pointing...
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B
Be_liev
from Delhi, Delhi
Apr 28, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
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Incorrectly charged money and refused refund

Website:HealthifyMe.com

I have the exact same experience where I was told that whenever I wanted to exit from it, it was possible and money would be refunded on pro-rata basis. This meaning, if I cancel the subscription after 2 months, I would be only charged for 2 months of service and rest 10 months would be refunded. and now I am being charged 750+ 1450 (the bank interest charges) which was initially mentioned as being “waived off” and paid by HealthifyMe...
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ankur jain
May 3, 2022
This thread was updated on May 3, 2022
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Cancellation Policy not available - deduction upon the mood of the customer care executive

Website:www.healthifyme.com

The sales person from HealthifyMe - Zayed, sold me an annual subscription of Rs. 10, 800. He confirmed, whenever I wanted to exit from it, it was possible and money would be refunded on pro-rata basis. This meaning, if I cancel the subscription after 2 months, I would be only charged for 2 months of service and rest 10 months would be refunded.

Now, the customer care says, as per the policy 50% would be deducted and additional...
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Sayoni Chakraborty
Mar 18, 2022
This thread was updated on Mar 18, 2022
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Denied Refund of Rs 21000

Address:Bangalore
Website:www.healthifyme.com

I Had Enrolled On Healthifyme On 30th June 2020. I Took A Subscription For 10 Months And It Costed Me Rs.30000 At The Time Of Enrollment I Was Told I Can Cancel The Subscription Anytime And I Will Get My Money Back. I Will Also Get It Back If I Do Not See Any Results. But Now When I Have Requested To Cancel The Subscription Due To Some Personal Reasons, I Am Being Denied A Refund. They Emailed Me Their Refund Policy Which Was Never Disclosed...
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Sugantha Priya Arivalagan
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Need of refund

For the subscription on june 2nd i paid rs5510 money got debited from my account and payment to healthifyme was not successful so then consultant asked me to pay again and then i paid again of same amount.. Then i claimed in my bank and they had processed it and they have informed that they have credited the amount to healthifyme. So i'm in need of refund. I raised many tickets and comtacted customer care multiple times till now i didn't...
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Website:healthifyme.com

I took a muscle up plan with a commitment of money back guarantee regarding improvement in muscle definition and body.
All the things prescribed to me including expensive supplements were purchased and consumed and performed in a manner told to me.
Still due to the mistake on their side, my body deteriorated instead of improving, which is not at all acceptable.
After all these actions, they are avoiding
Communication...
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