[Resolved] Healthkart — cheated | |
Hi I'm Isaac and I ordered Optimum Nutrition Serious Mass 6lb banana Order number HKA[protected]. First of all the the delivery service was terrible and delayed. I got calls from the service centre telling that the package has been dispatched but it never came when they said it would and the delivery people were extremely unprofessional. I finally got the parcel today. On receiving it there didnt seem to be any problem with the packaging and it was completely wrapped in healthkart seal tape. On opening it it was filled with rag cloth and waste material with no product inside. Never expected that and its very disappointing to experience something like that. I have bought products from healthkart before and never had an issue like this before. This will the last time I'll ever be dealing with healthkart unless somethis is done about this issue. I have attached the pictures of the box and its contents below. Was this information helpful? | |
Dec 23, 2018 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Nov 14, 2018 HealthKart Customer Care's response Dear Stephen, As per the telephonic conversation with you on your registered mobile number, concern team require the time to investigate the matter till Tuesday. Would request you to please provide us time till Tuesday so that we can get back to you with and update. For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM). Thank You Stay healthy Team Healthkart! Verified Support Nov 20, 2018 HealthKart Customer Care's response Dear Stephen, As per the telephonic conversation with one of our executives, a new order Id: HKD[protected] has been placed for missing ON (Optimum Nutrition) Serious Mass, 6 lb Banana product. We hope that same will be dispatch in 1-2 working days and after that it will be delivered to you in 5-7 working days. However we will try to deliver the product as soon as possible. For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM). Thank You Stay healthy Team Healthkart! | |
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